I found this store years ago, and I have to say, they remain an absolute diamond in the rough…read more Management trains staff to always be knowledgeable, a step above courteous (downright friendly), the shop maintains a steady stock of sometimes difficult to find products. This is the best specialty "smoke" shop North (and East, for that matter) of San Francisco.

Nice dudes in the store, very friendly, came in to buy a 510 thread battery and the guy only showed…read moreme two different small batteries even though there were a ton. The batteries don't come with chargers which for 20$ is really annoying. I bought one that came with a charger and got sold a dud. The battery doesn't work.

Wonderful selection for what appeared to be mini market at best. Friendly and knowledgeable service…read moreas well!

Website says open at 9 but not. Came back at 11 and again at 12 but still not open. Bad way to do…read morebusiness

They always have what I need in stock. Been coming here for years, aside from parking being a…read morelittle crowded it's a great spot.

Spent 100's there and they couldn't be botherd to make things right, after they sold me a faulty…read moreitem I spent 100 dollars on, also they change the price to what ever is convinnent to them, leo is rude and Sammy is a scam artist. Go litterally anywhere else !

I recently moved to the Petaluma/Santa Rosa area and I've been looking for a new local smoke shop…read more I've tried a couple others in the area, but it always seems like they're just trying to get you to pay the highest price for the worst items they've got. This place is different. As soon as I walked in I was greeted by Yunus, the gentleman working behind the counter. He immediately clocked me as a first time customer and made sure to come over to show me some glassware options. When I declined the first couple for various reasons he didn't push, he just went back to the wall to grab a new one that fit my specifications. When he pulled the one that met all specifications down I assumed he was going to upcharge since he knew that's the one I wanted. But no. He smiled once he realized he had found the one I was looking for and gave me a little first timer discount! We continued chatting whilst he helped me find a small grinder and a bag for my new glass piece. He showed me how the odd little grinder works and helped me find a bag that would fit the piece perfectly! Cant say enough about the kindness that Yunus showed me! If you're looking for a smoke shop anywhere near the Petaluma area, this is the spot for you! Ask for Yunus and hopefully he'll take as good care of you as he did of me! Thanks Yunus! Be back soon!

Mad annoying when you claim to be open until 9 just to close down an hour and half early at random…read moretimes. Not recommended.

I stopped here a few weeks back to pick up a bowl piece. Not much of a selection but I found what I…read moreneeded and the guy at the counter was really nice. All was good-the bowl piece I got was deep enough but the male attachment at the base of the bowl piece was the most narrow and small I have ever seen in my life. They were all like this, so I grabbed one and left. Today when I was cleaning out the bowl piece it literally snapped clean in half in my hand. I didn't think I was getting the best glass when I got it, but I did at the very least expect it to last a little longer than it did. P.s. whoever made this bowl piece needs to quit their day job

This place is great! Guys that work there are friendly & will help make the right purchase for you…read more No sales pressure & prices seem comparable. I've checked out other smoke shops and staff isn't as friendly as here. They also have a "frequent flyer" punch card. Don't expect to see packs of cigarettes here.

Everyone that works there is very sweet very knowledgeable and is always very helpful to me when…read moreI'm looking for a specific product. 10/10 recommend.

Make sure you check your receipt's because I was charged $50 for one elf bar vape that blew up in…read moremy wife's face. 3rd time we bought a disposable vape from there and had problems with. Customer service is horrible and won't ever go there again and I'm letting all my friends know to not waste your time there and to past that place up.

Horrible business. Very unprofessional staff…read more Almost never, ever product on display. I purchased two Drag X mods from them & both leaked fluid from the pods & one unit burnt out. Since then I quit going to this "dump" and took my business downtown Santa Rosa, at Citrus. Great staff, fabulous products. Digital Cigz deserves to go out of business....there the pits!!

I regret getting the name of the guy that helped me today! I called at around 9:30 am and needed to…read morepre-shop for my Husband, who was picking it up for me. The guy on the phone was super helpful, we both had to google what I wanted because I didn't even know the name of what I needed. He was patient and kind. Thank you so much!

Very knowledgeable and friendly staff! Best prices around!! Huge selection. I've tried other places…read morein town but, stuck with Volcano for over a year.

Love this store! Sam is so good to his customers and really makes the experience great when you…read moredrop by to see him! Greatest prices and great inventory! I always get what I need in his stores ! Can't wait till he reopens!!!