We furnished our entire home from La Monarca and couldn't be more pleased with the service we…read morereceived. They had a great selection of products, very reasonable delivery and assembly, great prices, and above all, they really take care of their customers and make sure that you leave happy. From the moment we walked into the store till the moment all of our furniture was delivered and assembled, we received great service and couldn't be more pleased with everything that we purchased. If you need any furniture for your home, I couldn't recommend this establishment more!

Service was poor uninviting and outright rude when we decided we did not find what we wanted!read more

Snooze you lose Mattress Firm. Went in and looked around at your overpriced mattresses. There…read morewasn't an employee to be found anywhere in your store. So I left and spent my money at your competitor Mattress Warehouse. Better luck next time.

This store is a PERFECT place to get your house decors and bedroom decors! I always get my…read morebedsheets and bed conforters here. They have aisles and aisles of bed sheets and comfirters and pillows all organized in colors. For christmas and big holidays, they have lots of decors and ornaments in unique colors (from glass fancy ornaments to plastic normal ornaments). Everything is a bit expensive but quality can't be beat! Staff are friendly and helpful!

Fun place to visit . Tuesday evening they have open microphones. You sign up to sing . They…read moreactually had pretty good artist singing . Food was too good .Loved their sliders, Cauliflower bites was yummy . Quesadilla was really full of flavor crunchy .Plus Tuesday night Happy Hour so food was inexpensive .My Tom Collin's was good . Coming back soon .

I usually enjoy browsing HomeSense for unique home items, but my recent visits left me…read moredisappointed. When I checked out on my last trip, the young gentleman at the register kept yawning and barely acknowledged me -- it came across as lacking basic manners and customer service. To make matters worse, a picture frame I bought turned out to be damaged in the corner when I unwrapped it at home. When I brought it back to return, the sales associate spoke to me in an accusatory tone and insisted that I had damaged it. I explained that I discovered the damage only after opening the packaging, but she refused to accept the return. Thankfully, I asked to speak with the Manager, who checked my receipt, realized I had purchased it just the day before, and resolved the situation professionally. I appreciated the manager stepping in, but the interaction should never have escalated to that point. Glad it was ultimately corrected, but the sales associate definitely needs better training in communication, customer courtesy, and how to handle returns without blaming customers.

I was in the area today due to my husband going to the medical center and getting his eyes…read moredilated. Thus, it was possible that I may be the one driving home. Anyway...while he was at his appt., I decided to walk around the shopping center (FairLakes Promenade). I had seen Home Sense before but never got around to checking it out. Finally, got to do that today. At first glance, it looked like it was a furniture store. Yes, they have lots of furniture but a deeper look showed there was so much more. There are towels, bedding, kitchen utensils, household cleaning items, rugs and decorative items. My intention was just to look not buy. However, when I saw the food items, I realized that I needed a shopping cart. Things that caught my eye...imported pasta, pasta sauces, spices, sweets and a cleaning formulation for shower doors and mirrors. Truthfully, there were other items that attracted me but I exercised will power. For example, I saw a lovely vase but my sensible side said "we don't need another vase." There was artwork but sensible side said "We have enough of that and only so much wall space". When I went to check out, the cashier was friendly. I found out, when he tried to get me to sign up for a credit card, that they are part of a conglomerate that includes TJ Maxx. No, we don't need another credit card! My haul ended up costing $35 plus change. Once we were home, I showed my husband my haul. He asked what it cost and was pleasantly surprised. Aw, gee! I'm so proud of myself :D So, no regrets for paying Home Sense a visit!

Items seemed to be fully in stock, and the cashier was so friendly! I bought an adorable fish…read moreshaped bed for my friend's cat from here. They also sell gift bags so you can wrap any presents you buy here.

October 8, 2023…read more Transaction number 8233 I normally wouldn't email the CEO of a company on a Sunday but I had an extremely unpleasant experience at the following store number: 81375 I bought a storage container and when I got home immediately noticed there was a crack and brought it back for an exchange the same day. An African American woman named according to her Bran working on 10/8/23 at 2:17 pm rudely interrupted my transaction to tell me that she couldn't return it because I hadn't been broken when I left. She didn't handle my first transaction nor I had I ever seen or spoken to her before. But she proceeded to call me dishonest over something I simply hadn't noticed. I was not asking for a refund but simply an exchange as I needed the item. I shop here all the time and she was so rude and unprofessional that even the sales girl apologized for her behavior. But the sticking point for me was her calling me a dishonest person. Even if she said, the policy was to not accept returns it would have been handled better. I have never been treated so poorly in a store publicly. She eventually let the sales professional handle it but it was extremely unpleasant. Sent to CEO regarding this experience

We just bought a new mattress from Barbara. Not only was she very nice she was very knowledgeable…read moreabout the different mattresses we were looking at. She answered every one of our questions and explained things that we weren't aware of. We're very happy with our selection and would definitely recommend Barbara if you buying a mattress!!

AVOIDING THIS PLACE! Worse location ever, i came and paid…read morefor 2 mattresses, they took my money and set up delivered by the following week. No one called no one delivered. I was waiting for 2 weeks no one called and said any words. I then call store and talked to several of them. 1st lady told me im sorry this mattress so many people bought and i don't know when it will delivered. Well then don't sale while you don't have any in stock rather then took my money make me wait for 2 weeks and said not available. I called another time 2nd lady said don't call me around 8:30pm cause store close at 9pm and i need to go home. If you don't wanna work till 9pm then change store hours on website that you close by 8:30pm or do not calling 30 minutes before store closing at your website and front door. I called another time 3rd lady told me can you come look for another mattress and it will delivered tomorrow. Excuse all of you! You sold me mattress not i ask for free. You don't have what you sold then do not waste my time, give me the money back. Worse customer service, please avoid this place or you will never get the mattress and has to due with all bad experiences which i never experienced in my life.

We purchased dining room set, 2 complete bedrooms, and a Murphy bed for the spare room. The quality…read moreis impeccable. The delivery crew was friendly and very professional. The tour of the facility was awesome, we learned so much about how our furniture was made. Everyone we had contact with wanted to make sure we were happy and cared for. Love our experience with Mark and everyone there! I wish I could rate more than 5 stars!

If you want beautiful, solid wood furniture and great service this is the furniture store you…read moreshould be shopping at!! We bought a dresser and 2 nightstands made in solid cherry at their annual October sale in Culpepper and they were ready for delivery ahead of their initial estimate. I provided my own drawer handles (I didn't see any offered that I wanted) and they gladly installed them on the dresser and nightstands. Delivery and setup in my bedroom (on the 2nd floor) was included and even helped me move the existing furniture around to accommodate the new pieces. I can't say enough good things about the quality of the furniture, the workmanship and the staff. The prices are in line with stores like Pottery Barn and others but the quality exceeds what you pay at these big-box stores. Touring the work shop is a must - the various woods and colors are amazing. Other accessories such as hand made pottery lamps (amazing!!), and decorative items are always for sale. (Thank you for my "kitchen squirrels" - they were wonderful gifts for my friends that bake a lot). If you have any doubts about their furniture, just look at the older reviews - they are consistent with my experience. You will keep this furniture forever! Will be purchasing more products in the future from these folks.

Shelf Life is a really cool furniture and home decor store! They have a nice selection of hard wood…read moredining room tables and chairs, TV stands, bedroom furniture, cabinets, bars, desks, and a ton of home decor items. The store is two levels - I had no idea when I walked in here how big the place was actually going to be. It has to be one of the large stores in Old Town Warrenton!

A beautiful and quaint store for all of your home furnishing needs!read more