They charged us $1,300.00 to replace two coil packs and spark plugs. The truck broke down two…read moreblocks away after picking it up. We hired a new mechanic. He said, they only replaced one coil pack and no spark plugs. He did the work Doug's said they did and charged us for but didn't do. Truck runs fine now. Also, no one from Doug's will call us back. I'm going to have to start with consumer protection for now. Be aware of this place. They stole our money and lied to us.

Doug's quickly replaced my radiator for $100 less than the price he quoted me. My new go to for car…read morerepair.

Took my car to Six to have the inside detailed and the seats deep cleaned. They did an awesome job…read morewith the getting all the stains out of the seats from my toddler. They had great customer service as well! I would highly recommend them to anyone that needs their car detailed!

I have been servicing all of my cars at Six Auto Service for 10 years. They are always efficient,…read morereliable and affordable. Every time I serviced my car elsewhere, I've been disappointed. I guess once you go to Six, it's hard to go somewhere else.

I had to get a 2nd opinion for an extensive work repair on my vehicle involving my AC and possibly…read morea leak. When I first called, Malik was able to squeeze me in for an initial consultation the following day - very impressive! For the rest of the time my car was in the shop, Jacob was the main point of contact. He gave updates in a timely manner and asked all questions and accommodated all requests patiently and promptly. The best thing is you can speak to an actual person immediately without having to leave messages with someone else for someone to eventually call back. Bonus points for their waiting room comfort and aesthetics! Overall worth coming back to them for all my vehicle needs!

I'm only knocking off one star because of their insistence on you having to bring your car in for a…read morespecific job. My request was an estimate to replace the alternator belt on my car. I had already given them the make, model, year, engine and drive train. That should be something they could give me over the phone and not have a mechanic take a look.

Mark is great! I was…read morein Topeka this past Memorial Day weekend to attend a wedding when disaster struck. The bride was having wedding day jitters on Friday, and she accidentally backed her SUV into the groom's pickup. She broke her passenger-side tail light; and it had to be replaced immediately that day, or there would be no wedding bliss. After looking him up on Yelp, I called up Mark. Although he was not able to supply me the part himself, he went the extra mile and told me where I could find it. The man is great. There was absolutely nothing in it for him, but he still went the extra mile to help me out. I was able to install the tail light before the wedding and averted a disaster. I will be forever grateful to Mark for helping me save the day. Thank you!

Brought my vehicle here for secondary opinion on my BMW. The primary issue was a burning smell…read morewhich was caused by a bad valve/gasket that was leaking. I also noticed that my RPMs were off. They did their diagnosis. I was really happy they fixed the issue with the smell but even though they replaced the spark plugs, my RPMs are still off. Their cost was actually more than what I would have paid at the dealer but I do prefer to support local mechanics. John was nice to work with and I appreciated their communication and timeliness.

I ended up getting my friends car fixed and canceled automation. Bit Paul was very professional…read morewhen I called to let him know I was cancelling. And another thing Ii learned is that he is well respected by clients including car dealers. Both clients from both recommended Automation to me

I paid $199 and change to have my oil and filter changed and to top off all fluids especially the…read morewiper fluid. I also had them replace the front and back wiper blades and asked them to rotate the tires. When I picked it up, I determined that the wiper blades had been replaced but as I drove home I tried the wiper fluid which was completely empty?? I had my spouse check the oil later and it looked dirty and unchanged. I question if anything was done except the wiper blades?? Expensive wiper blades at $199 and change!!! I'm female and asked if they were still owned by DJ and Jenny Manis and was told no! Neither shop north or south is owned by them. It's different ownership and it's obvious. In addition, they always try to add additional repairs that are not necessary. They want me to try the North store to fix the problems, but I don't trust them with possession of my vehicle! I happen to have some bumper stickers that the GUYS may not like or be able to handle! Well, that's tuff!! I have to leave my opinions at the door when I go to work. But apparently, the new owners do NOT have that expectation of their mechanics!! New owners..females BEWARE!! I don't recommend and I have decided to just eat the cost $199 and change. I will find another place and give them a try at professionalism. They could do an incredible amount of damage to my car if I allowed them to have possession of it again! The real zinger is that the supervisor at the south store looked at the tape and all he would admit to was that they FORGOT to top off the wiper fluid which I emphasized along with the new wiper blades? He didn't confess to anything about why the oil is still dirty and he would have known that it wasn't changed if he did in fact watch the tape! It's my opinion and conclusion that I paid $199 for wiper blades!! Beware new owners who are not doing right by their customers!! Watch out females, black people or other people of color and LGBTQ+ people or allies! I don't think they want our GREEN MONEY SO I WILL TAKE MY CAR ELSEWHERE!!! I'm totally disgusted!!

My wife and I departed Denver on 13 Dec 2017 in our BMW M6 and were bound for Chicago. After…read moredriving for about five hours we decided to get a hotel in Colby, Kansas. We got up the next morning and when I looked at the outside of my car, I knew we were in trouble: oil was all over the side of my door and was dripping within both front wheels. Knowing there was a serious oil leak some place, I decided to start it up so that I could check the oil level and found we were more than 1.3 quarts low. After making a few phone calls to local auto parts stores (grand total of two) to find the required oil for our M6, I had no luck. With no certified BMW repair shops within at least 100 miles, we had no choice but to get back on I-70 east and start driving. We drove about 20 miles when the lighted warning came on that read 'oil level is below the mininum and continued driving could damage your engine'. We took the next exit, which happened to be a TA Truck Stop and Repair in Oakley Kansas. Before going in, my wife and I prayed for Gods assistance in this predicament we were in. I went in and told the guy in the shop our situation and his only suggestion was to call the NAPA auto parts store up the road to see if they had oil. I called and they said they could overnight however much I needed and have it by 730am the next morning. So I drove over there, paid for the oil and asked him if there was a local shop that could hoist up my vehicle to help find the leak. I drove over to the place and the guy came out, shook my hand and said he was expecting me. His concern was genuine and appreciated. They hoisted it up, took off the plastic guard, and cleaned off the oil (and there was ALOT of oil). Within 15 minutes they found the exact part that was leaking: the oil cooler located in front of the radiator. BOOM! Thats what we needed. But being in the middle of Kansas where no one drives a BMW, the closest place to go to was BMW/Volkswagon in Topeka, about 250 miles away. So I called them and was connected to Melissa in the service department. After listening to our situation, she totally prioritized an appointment for us and then transferred me to the parts department to assess availability of the needed part (oil cooler). The parts guy took all of my information (including the VIN for my M6) and found out that they did not stock the part but said it could be overnighted and arrive by 9am the next morning. So they placed the order and we hoped for the best. Fortunately, the oil arrived at NAPA autoparts the next morning and after adding two quarts were started our journey to Topeka with the oil leak in full flow. Melissa had asked to keep BMW Volkswagon informed of our travel progress and give them an ETA when they could expect us. We kept in contact during the trip and after having to add one more quart of oil during the trip, we arrived at BMW Volkswagon in Topeka about four and a half hours later. Melissa met us at the service entrance and despite the fact that our car got oil all over their indoor driveway, the staff there was extremely helpful and professional. I honestly felt like we were in a hospital emergency room for BMW's. They (Melissa) graciously provided a loaner car and also gave a list of local hotels to stay in since we had planned on staying in Topeka that evening. After arriving at the hotel, they called and providing us with an estimate to install the part. They then proceeded to install the new oil cooler in record time as only professional BMW techicians could do. As if that was not enough, BMW Volkswagon (Melissa) was further gracious by deliveriing our fully restored BMW M6 to the hotel and picked up the loaner, saving us a trip of having to drive it back. BMW Volkswagon also gave us a very nice courtesy travel gift to top it off. As I look back over all of this and the way events just fell into place, I firmly believe God answered our prayers and worked out the details using awesome people in Oakley Kansas and the awesome staff at BMW Volkswagon in Topeka Kansas. Thank you all and Merry Christmas.

I don't usually leave negative reviews, but this experience was beyond frustrating…read more We brought our vehicle in for a "no start" issue. We left with more damage than we arrived with an O2 sensor that had been chewed through and a hole in the airbag suspension line. The vehicle had no codes related to the O2 sensor before this visit and was in stable condition when it left our home. When we raised these concerns, they refused to take responsibility or even consider that the damage may have occurred on their property. Instead of making it right, we had to pay to have the vehicle towed elsewhere, where it was properly repaired at a much more reasonable price. To make matters worse, their pricing was significantly higher than other locations, to the point that our warranty didn't even cover the full bill. As a business owner myself, I believe in standing behind your work and taking care of customers when something goes wrong. Unfortunately, that was not the case here. I would strongly caution others before choosing this place. Our experience left us with more problems than we started with.

These people saved my road trip. My car's brakes went out and they started on it first thing the…read morenext morning. The car was ready to go within a few hours and I was able to make my next stop in time. The staff were friendly and direct, costs were reasonable. I actually feel lucky that they were nearby when my brakes became too ineffective from wear.

On the phone with them on Wednesday I was given the impression that they are first come first serve…read moreline and that if I got in early they would be able to take care of my new breaks, that it might be a while but they would be able to. I said that I would have to stay with the car and she said no problem. I got there Thursday before eight in the morning and was told that I would have to leave the car, that they had a line that spanned days. I was taken by surprise and felt pressured that I must have missed something. Turns out for someone who can drop off their car and don't need it the same day they have a fine turnaround. If you have a fancy car that needs rare parts, it seams they are good at that. But for someone who needs new breaks while they are there, they don't have the mechanics to be able to take care of them. They are really nice people, definitely a family business feel about the shop. I hung out for almost two hours hoping they would get my car in early or just take a look to tell me what I definitely needed but still nothing. Realization that they wouldn't be able to do anything the same day and the fact that I couldn't get a ride led to me leaving without getting the service my car desperately needed. I ended up going to Grays auto in St. Mary's and they did the diagnostic appointment on Friday and then told me to come back Monday for new breaks and rotors. When I got there Monday, they told me an hour and a half wait they got me back in my car in an hour and twenty with pleasantness all round. I'm sorry I feel like I might have miss understood or had a miscommunication along the phone calls and yelp reviews and I hope this place thrives, I just wanted to share my experience. I struggle with communication and this was an ordeal for me. I will probably not be coming back here because of my need to stay with my car. I hope my rambling helps someone.

Been taking my cars only here for 10 years. They are the best, friendly, very professional work…read more They are honest as the day is long, at least in my experience. If they goof on something, which is rare--they own the mistake, and do everything to make it right for you.

Have used their services multiple times. All have been of the highest quality and reasonably…read morepriced. Highly recommended.