I've been coming here for over a year and the guys have always been amazing so my family and I always giving us the best service, prices, hospitality, I also want to give an extra huge shout out to Zach for helping and going above and beyond with my vehicles! read more

I've been coming to discount tire for years to get the free air checks. They're pretty quick and always nice about it. Recently my car needed a check and the air level was so low they told me I needed a new tire. I went for it since I was nervous about continuing to drive on the tire with it being that low and they said there system couldn't even add some air. The tire exchange took about 2 hours, we waited inside. The air pressure line had been VERY long that day (longest I've ever seen it) so we'd also had to wait an hour prior to the tire change - they normally close at 6, but that's when they "close the door," they'll finish with your car even if it's after hours. We drove away close to 8pm. Overall, I've had pretty good experiences here, really appreciate the air checks over the years. read more

I once again have come here to sing the praises of this location, it truly deserves six stars. It was time again for tires for both of our vehicles and this is the only tire shop I mess with. After such a great experience with my wife's tires, I ordered mine online, for the best price, and scheduled to have them installed on a Friday morning. I was in an out of the place within an hour, it was outstanding service. Jason took really care of me and I will be coming back for any of my tire needs in the future. read more

Fantastic experience all the way around at Discount Tire on Ben White. The team was friendly, professional, and efficient from start to finish. They took care of my tires quickly, explained everything clearly, and made sure I left with confidence in the work they did. The waiting area was clean and comfortable, and everyone I interacted with had a great attitude. Prices were fair, the service was honest, and the whole process was smooth and stress-free. It's clear this location takes pride in their customer service -- highly recommend! read more

Had to come get new tires because I walked out of my house one morning to go to work and my tire was a bit flat. When I got to work I easily made an appointment online for later that morning. When I arrived of course they were extremely busy. I did have to wait a bit, but when I was finally seen they quickly inspected my tires and gave me their recommendation. A whole set of tires. I know I was being upsold because they told me the tread on all my tires were good since I don't drive much. But being that they were old, I should change them all. At first I was just going to do the flat one because one of the other tires was replaced a few years ago and the other two were fine but I remembered I'd been run off the road a few months ago; and if the age of the tires made them vulnerable I should just go on a do it. Also, I didn't want a 4 or 5 year difference between all the tires. They also recommended my wipers be replaced. I said I'd do them myself but the guy was again being a seller so I just let them do it. Apparently, they don't charge for labor on the wiper blades. Even with an appointment it still took about an hour to an hour and a half. Maybe it should have taken a bit more time because about a week later, I was driving home in the rain when my wiper blade broke. I immediately went back to the shop. I did have to wait about 30 minutes before someone was able to help me. After looking it over the guy said he needed to replace the clip. He did then just popped it back on. Hoping that's all that was needed. This place is great, just be prepared to wait a bit. read more

This is the best Discount Tire ( the one of Slaughter and Manchaca) in the city. I can't say enough good things about the employees who go out of the their way to help me with my car. Since I commute daily on I35 , it has been imperative that my tires don't blow out in the middle for the highway, and the several times I have had nails imbedded in the few of them , Discount Tire has ALWAYS come through. I particularly want to mention Forrest who has gone above and beyond to take care of me. Discount Tire is successful because of people like Forrest. His professionalism, kindness, understanding and sense of urgency to resolve the issue is outstanding, and I wish the there were more people like him. He really cares about people and takes care of them. Discount Tire, give Forrest and all those mechanics a raise for me! read more

Listen, Matthew and the team did me a solid they took my car last min, final countdown it was last call. He saw I had a screw and they were all kind and took me in. Especially on labor day weekend. thank you guys so much for being so kind and understanding. I wouldn't of been able to get it fixed or go to work if it wasn't for them. read more

I came here on Monday because I unfortunately had my back right tire blow out when driving Monday morning. I called Discount Tire and spoke to Jesús, who was very helpful in pulling up my account and telling me they could change my tire pretty quickly after the car arrived. Tanner also went the extra mile in driving my car up front for me too when the repair work was done. Last, credit to the discount tire team for realizing I actually purchased a tire warranty from them and using the warranty to help minimize what I had to pay for repairs this time around. Overall, it was a good experience for what could have been a very stressful one. Well done!! read more

Making an appointment is pointless they take walk ins before appointments. Had to pay again to fix a tire they placed on my vehicle two weeks ago. read more

Great service, even when they're slammed the service reps remain courteous and helpful. This particular location is the best in my opinion bc the parking area and the shop itself are bigger than other locations! Plus if they cant get to your vehicle is a certain allotted time; you can make an appointment for a later time/date. Highly recommend purchasing the Replacement Certificates on each tire especially if you put a lot of miles on your vehicle and dont remember to do the recommended amount of tire maintenance (rotation/balance). The certs will replace your tire for free if the damage meets the qualifications. read more

Good, quick tire service. Not only were they honest they provided a fast service under 30 minutes. I can in to get my tire replaced. I strongly dislike with any kind of auto shop preys on women and tries to up-charge and sell me ridiculous things. I appreciated how respectful the staff were. read more

Discount tire always takes good care of me. My first time at the Slaughter location was fantastic. I had a tire blow out from a pot hole. Made an appointment for 8am the next morning. Was taken care of right away by Stephen (so awesome and helpful, thank you) who caught that my back tire had also been damaged. Both tires were still under my warranty (always worth it) and they changed out my old windshield wipers at the same time. I was literally in and out in 35 minutes. They are just the best!!! read more

This location, was fast and efficient with my vehicle that needed two tire changed in the rear. Xavier one of the employees there was super helpful and provided good insight for not just my tires but for my Lexus IS, being knowledgeable, he had a solid customer service skill and was friendly. read more

My dad is a loyal DT customer and has always bought or replaced all my Tires through them. So now that I had a random flat tire I had to pay some homage. The customer service at this location is exemplary! I had to bring my infant with me due to a surprise flat tire and these guys took care of us. they explained everything and potential costs in a way that isn't pushy or outside of my understanding. They even made my 5 month old daughter giggle! We waited a total of 20 minutes for a complimentary repair and were out the door! Thanks guys! We will be getting all repairs/ new tires from them and recommending to all our friends. Prices are reasonable and service is unmatchable. read more

Nothing like getting that low tire pressure notification after dropping your kiddo off for camp and trying to return to work. Discount tire to the rescue. Turns out I had a nail in my tire and the wait time was roughly a couple of hours. However, they under promised and over delivered, and it was only an hour for the repair. Meanwhile, customer service was super friendly with one of the Employees going as far as to come out and ask if we wanted bottled water and passing it out to us. I will definitely return to this location the next time my car requires service or I need new tires. read more

Angel went above and beyond to get my car taken care of. Their location didn't have the tire I needed so he called around and was able to get the tire I needed. I was in and out in a reasonable time. Thank you again and let's get this man a RAISE! read more

Needed a new set of tires so called Discount Tire and easily scheduled an appointment. This location is pretty large and there was only a short line to check in. The sales person already had my specific tires ready from speaking to home the day before. He fully explained everything to me about warranties, services, and the itemized cost. He was very polite. The wait was a little over an hour where my vehicle was inserted into queue. I was give my number and got a text message with a link to see my status. It was basically useless when waiting in the lobby but if away from the shop then tells you the vehicle is ready to pickup. However I did hear which number they were processing so had an idea where I was in the queue. Once my vehicle was in the garage things went very fast. The waiting area was clean but had a few chairs. Bring something to drink else go next door to the gas station. You can see into the garage to watch the guys do their thing. Some people left via ride share or nearby restaurants. I just waited reading and listening to people talk about their tire issues for many different reasons. Next thing my name was called and vehicle ready. New tires looked good and received my text for pickup. Discount Tire always performs an excellent job. read more

Discount Tire - Life of a tire - Tires Near Me - Austin, Texas

Bless Jesus' heart, he was SUCH a big help! I'm waiting for my car to finish and he sees me outside in the heat, decided to come over and check on me AND gave me a nice cold water bottle! THAT IS SOME REAL DEAL TEXAS HOSPITALITY!! A true gentleman:) read more

Very disappointed with service on Wednesday Morning. Came in for a patch and to have another tire checked for 3rd time for low tire pressure light. Brayden stated that all my tires needed to be replaced, even though all tires had warranty. When I stated not today, Brayden later approached stating that the tire with the low tire pressure had an issue that wasnt fix able. I explained how I had brought car in for same issue numerous times before when tires "weren't bad" and they could never figure out issue, but now all of a sudden they could and now I would have to buy a tire or have spare put on. He just kind of shrugged his shoulders when I asked how it was found now. Felt very scammed this go around. read more

This location is great. From the moment you walk in, the guys take care of you. You can book appointments online (I'd recommend this) to avoid having to wait but the option also exists to drop off your vehicle. They can text you with status and when your vehicle is done and ready for pickup. The guys working on the vehicles take their time but are also efficient. I will always return to this location for my tire needs. I've brought all my 4Runners here for bigger tires, balancing, and new wheel mounting. read more

Discount Tire - Tires Near Me - Austin, Texas

Discount tired just saved my evening! I was driving in Southpark meadows and heard my tire go flat/ MASSIVE nail. I called them at 530 in a panic as I knew they were closing at 6. They got me right in, checked out my tire, they were able to fix it and I didn't have to get a brand new tire- and FREE! I was in and out in 20 mins. They were so amazing. Thank you thank you!!!! read more

Discount Tire - Tires Near Me - Austin, Texas

Went to get my second tire rotation..it took over 2 hours..the Salesman was Jeffery. My tires have 20,500..he told me my tires were low in tread wear. I told him I would measure them when I got home..he gave me two quotes for tires. When my Tacoma was brought to the front so I could drive off I asked the installer where's my green valve stem caps? Where's the center cap on my right front tire? The tire person put 32 lbs of air instead of 35 lbs since winter is coming..I'll lose 4 lbs in each tire. The tire installer had to go find my green valve stem cap and install the center cap for my left front tire..bad service and Jeffery was busy wanting to make a buck not a customer. I sold, installed and rotated tires as a younger man..I love Discount but not this type of service. Poor...Disappointed Don read more

Went in for tires, ended up with 3 cracked rims on my Mercedes. I couldn't prove they cracked them, but I had only taken my car to dealership before and nothing had happened. They first told me 2 and only saw 1 rim in my trunk, then they said, sorry, it was 3, then were annoyed when I asked to see the other rim. read more

Elmer helped me understand the condition of my tires and gave me many practical times lines, quotes and prices while offering solutions. The service was faster than a bullet. Seems to be a strong team. 10/10. read more

We went for a tire repair but ended up needing new tires. The guys were so nice and helpful! They explained everything and had the car ready pretty quickly! read more

Friendly ! From beginning to end. I called around to shop out a replacement tire for my Prius. I've never had a flat, but my tire blew out yesterday on the way to San Antonio. It's actually a super stressful event lol... but I would recommend discount tire after my experience, and I will definitely go back. I got a local quote for $170-something to replace one regular tire, and I about croaked. Discount tire had rockstar reviews and I've ordered online from them, so I gave them a call. The gentleman who answered the phone was friendly, quick, honest .. told me there were 8 people waiting but could get in and out within an hour for about $75. Drove on over, checked in up front and waited maybe 10 mins before they took me inside. Andres explained everything clearly. All costs, charges, time expectations. Everyone was masked 100% of the time I was there. WiFi was free so I could answer some emails. I was done within about 30 mins! The young man brought my key back and mentioned my TPMS sensor was dead, costs about $60 to replace, but everyone else was sound. I knew it was bad but never got around to fixing it - will likely return to DT for that repair. Nobody tried to upsell me or anything lol. Very straightforward. The biggest value to me was the time saved. I walked right in without an appointment and made it back home within about an hour. 5/5 stars read more

We've been buying tires at various Discount locations for years, including this one. Perks include free flat fixes, drive through air and tire checks, decent tire prices, and a warranty replacement option, which I'm using today because the metal shard that found its way into my tread made it irreparable. They're always busy here but seem to work as efficiently as possible. If you're interested in buying a full set of tires, watch for one of their sales. I try to always buy four at a time unless there's a mishap and the others still have plenty of tread left. Covid protocol has folks waiting outside for someone to come check them in, but they're allowing customers to wait inside masked. They also have some seating outside. read more

Discount Tire - Line for free air check starts around back - Tires Near Me - Austin, Texas

Twelve years later in the middle of a pandemic in mid-August, I had to get a flat fixed at the nearest location. Fearing the worst, and hoping for the best, I gave this location another try. Customer service was cordial and polite, although their intake process was fairly haphazard. Even though I'd set an appointment online, I wound up having to explain my situation to no less than twice. Once, before I was directed to a parking space to wait, and again to the a different person who came out to take my order. Strange, I thought I'd already put everything in online. Service was efficient, although any wait in your car during the summer in Austin is not something you want to prolong. They did get me out in about 30-ish minutes, which was more than reasonable. I did have a couple of nits to pick. For starters, the second person I worked with that came out to my parked car got way too close for comfort. He was wearing a gaiter, which is not the most protective. I did have my mask on, and asked him to back up a bit. Secondly, I did respond to their post-service survey and pointed out the chaotic mess that I experienced. I got both an reply and an phone call for my efforts with a full explanation and apology for what happened. I went on to discuss an additional purchase with the assistant manager, and replied to his email quote. Never got a reply back. When I called to follow up a week later, I was told that he'd moved to another store. That was the end of that discussion. No, seriously. They didn't even try to pick up the ball and run with it. Better, but still could use some improvement. I'll consider this experience four-star cutting them some slack for the pandemic chaos, and average it out with my previous review to an overall three-star rating. read more

Had tire code popping up so made an appointment. Received service right away from Elmer who was so helpful, friendly and professional! I'll be happily returning to this Discount Tire for all tire-related needs for my van and my SUV. read more

Helpful staff. Sometimes a bit of a wait. It that's to be expected. The always give great value and good customer service.

This location and management are on point! Best discount tire location in all Central Texas! Thanks again guys! read more

Discount Tire - Tires Near Me - Austin, Texas

Always complete work as fast as possible, and take care of their customers. Despite lobby being full, turn the repair around in an hour and a half. read more

Well, I have to give this five stars. It's pricey comparing to local tires shop. They have been very reliable, with responsive to my need when I get bad tire, the replacement program is well worthy for what you pay for. Professional, courtesy and availability 9 out of 10. read more

Discount Tire on Slaughter Lane is the only place to buy tires. With awesome manager Ray, each customer is treated with complete total respect and professionalism. After doing business at this location for many years, we always feel 100% confident that our tires are ready for the road. read more

Best service! I feel they treat me on a personable basis. Always on time when you schedule online. Alex was great help at the check air drive up they have. Tire was low, to finding a piece of metal in it. I went inside to get service arranged and the got right on it being close to closing time. I felt so relieved to Alex expertise to checking all my tires, so that I didn't drive off and later needing roadside assistance which was avoided. Thank you Discount Tire. Customer for a long time! read more

Discount tires has always been there for me and my family. The staff is great and very friendly and knowledgeable. The deals are the best in town and I love that they fix flats for free. My daughter was out running errands about a week ago on the south side of town and got a flat tire. They were able to fix it for free and give us some good ideas of prices on the next set of tires for her. The wait was about two hours but it was the middle of the day on Friday and they were a little bit short-staffed. In general I've always been very impressed with everything at discount tire and I'm very thankful that they've given us great service and amazing deals through the years! read more

Discount Tire - Tires Near Me - Austin, Texas

I've been waiting for more than 3 hours I have not been helped and everyone is just laughing playing around. People have been asking for their keys because they see they won't get anywhere. If it wasn't for the warranty I have with them if I didn't I'd go to Firestone tires . read more

This location is the BEST. I've had to get 2 new tires since moving to Austin and both times I've been met with honesty and quick service to replace tires (both when I was feeling stressed). Mike helped me this last time and he made me feel confident in the care I was getting and made sure to get me taken care of that same day (end of day no less). I highly recommend this place for any tire needs! I've always trusted discount tire, in multiple states, so it's nice to know their service is great across the board. read more

First off, I think it's really awesome that they offer free tire pressure check and air fill. "Thank you!". Sincerely. I can never quite get those gas station pressure gauges to work right. However, I wish there was a system to let people know the estimated wait at certain points (while you still have a chance to get your car out of line). Once you reach a certain point, you can't get out. It's like a fast-food drive thru. No backing up, no side exit. I had no idea when I went there today that I would be stuck in the line for 55 minutes! I would have brought a snack! Just be aware of the possible long line before heading over. read more

Discount Tire - Free air check sign - Tires Near Me - Austin, Texas

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Super helpful staff. They took care of me during a busy weekend and I really appreciate the quick and efficient help. Rene was a lot of help along with 3 other staff members. I will be going back to get any work done on my car definitely. read more