A quick efficient tire shop The service people are always different from a previous visit but they are always top notch Great communicators The shop hands Non stop quality read more

Discount Tire - Inside - Tires Near Me - Decatur, Texas

In the past 3 months, I have bought tires for 2 cars, a wheel for 1, used their free air service, used their warranty for a rotate and balance, had a tire repair, and even signed up for the Zero Interest Credit card. I feel I can speak to the value of this business. For starters, the staff is great! I highly recommend calling ahead with an appointment. You can build a profile online, so they know the type of tires and/or wheels you need! You can have them order the tires if they don't have them, and then show up at your appointment time... they will have everything they need, you will have everything you need, and you will be out in less than an hour! If you stop in though, they are still fantastic, but you might have to wait! They have complimentary coffee and water, and a great view in the waiting room! ProTip: Get your wipers changed here! They are better quality than the local auto parts places, and cheaper! 5 STARS for "nailing" every aspect of the business! read more

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Hands down the best service! The manager Cameron is top notch! He's very knowledgeable, kind to talk to and quick to get any issue solved! Every Employee at the Decatur location is great! Discount Tire you did great when you hired this group!! read more

I had a tire warning pop up and no pressure indicator on one tire last Friday. So Thankful I was close to this location!! 5 stars for the great customer service from Michael who checked & filled my tires for free! It was a bad sensor and he even reset it for me! I highly recommend them!! read more

Our daughter had a flat with her 2 twin 4yr Olds and JT was amazing we will be back to see him again!

The staff here is amazing I walked my tire from across the street and brought it in, they got me checked in super fast and when I was asked if I was dropping it off or staying I told them I couldn't stay I was on lunch. The attendant said wait right there we'll have it done for you in a second and in less than 10 minutes my tire was done and for less that $200. These guys are great would highly recommend. read more

this is why I always go to discount tire! They make time for you and make sure everything's OK and you're safe! He could've said no because it was one minute before closing, but Logan went the extra mile and made sure my tires were OK because my light was on. They are dependable and I won't go anywhere else! read more

We buy all our tires here. I have 4 vehicles including 3 Mazda's and a suburban. I have always received the best service from the other locations. My wife pulled in to get her air in her tire because the light came on. They normally at least greet you and say it will be a minute. They pretty much just ignored to the point where she just drove off. Not the service we've received from Discount. We will continue to business with them because they are great. Just not this location. read more

Excellent service and value every time I go in. Most recently had to take my sisters Escalade in for a bad right front tire and a sidewall leak and needed a new tire. Cameron got us fixed up with one that matched the rest. Appreciate the great fast service. read more

We always get great service from this location! They were slammed today, but every single employee was hustling getting customers taken care! read more

Was helped super fast! Cameron helped us so muchh. We needed a new wheel and tire ASAP and they were able to do it. They valued our time and situation and understood that we needed help fast. :) read more

The customer service is outstanding. Riley (I'm 99% sure that was his name) acted like it was his privilege to serve me. He went out to my car with me in the heat and got down on the ground and inspected my tires. He was able to tell me what I needed done and the best value for my money. You y'all go be sure to ask for Riley (if it's possible to ask for someone). I feel like I could trust him and his opinion. Thank you sir! read more

Unreliable, and no integrity. Do not do as what they are supposed to do!! Communication needs to sharpen up in order to run a good business. You can not say tasks were done when in fact they were not done. Saves the customer time out of their life to get y'all's mistakes fixed. SMH. read more

I ordered 4 new tires using my phone bout 9am, made apt for 3:15, I showed up bout 3:10 I drove away with new tires at 3:38....Place was packed as it typically is, I might have spoken 2 min total with staff in and out. I guess if you need a flat repair you got no choice but to show up maybe a warranty but if your just replacing tires make the easy appointment otherwise stand around for 2 hours complaining with the others who didn't make appointment. Hundred plus degrees and the staff doing cartwheels to take care of everyone, excellent job and thumbs up on the easy online order appointment and payment options, my only choice for tires for years now read more

Had an appointment and car went into bay in less than five minutes. Took less than an hour to get all new tires and wheels. Good communication and courteous service read more

I had to get some key lug nuts broken off my car and Steven was quick to jump on it. He's a super nice super respectful man. I highly recommend that you go to him with any of your needs. read more

Great service quick honest and reliable. Let me know that I still had 15-20k more miles on my tires while another store told me they needed to be changed. We will definitely be going back when any of our cars need tires. Thanks again read more

Excellent service and delivery. The store was recommended to me and I had a few questions about different tires. Chris (Store Manager) took about 20 minutes via a phone call providing me with his personal thoughts (which I requested) over three options I was considering. I made my appointment for later in the week and was in and out in less than one hour. It's now been two months on these tires and I couldn't be happier. Definitely worth the 40 mile drive from Fort Worth simply for the service. read more

I felt that I was taken care of here and not taken advantage of. They didn't have the tire I was looking for but found me a great substitute and went above and beyond what I accepted from them with no extra charge. Garrett helped me from start to finish and his efforts were greatly appreciated. read more

My family and I have used this Discount Tire location for more than 3 years for all of our vehicles. Chris Olsen, the manager, has always been awesome. He and his staff work hard to provide the best customer service. They work hard to get you in and out quickly, to answer all our questions and even ordering tires they don't have in their store. read more

Alex is great. I have 6 vehicles that he has put tires on all of them. Several trailers through the years. Very professional, takes care of business. read more

What a great experience all around. Everyone was super helpful and friendly and they were very fast getting us in and out with a new set of tires for my Jeep. Highly recommended! read more

Absolutely awful location. Ive been a loyal discount tire customer for about 15 years. I had a slow leak and went in to get a patch on the tires i bought from them 6 months ago. The associate there didnt even pretend to be interested in patching it or looking me up on their computer. Instead it was straight to tryimg to sell me me some new tires. I repeatedly asked for my tire to be patched but instead was given prices for new tires. I ended up driving away with a qoute and a almost flat tire. Thanks for the help. Aired it up and Went to independent tire shop a few miles away. They patched it within 15 mins and treated me like an actual customer. I will say this. Discount tire ive always been treated right but this particular location ive been to twice and walked out angry. Also, my co worker visited same location yesterday with pretty much same situation. He came back into work pissed. They took his tire off to patch it and then said it was unpatchable. They refused to put tire back on forced him to buy a new tire. read more

I went in for a normal tire rotation & balance. Was aware I needed new tires kinda soon tread was at 5 still. Was asked if I wanted to by new lug nuts told them no I plan on buying new tires in the next 2 months. Got asked 3 more times if I wanted to buy new lug nuts so gave in out of irritation. Then the guy tells me 2 of my rims were bent & that it was causing severe damage to my tires. He then urged me to buy new tires before I have a blow out so I panicked. After being convicted/pressured into needing new tires & rims I had to put a down payment on them. Reassured it would all be delivered & ready no more than 5 days. Waited 7 days to find out it would be almost a month before they came in.. then the tires they ordered were not the right size.. Decided to go get another opinion from Decatur tire. My rims weren't the problem for my tires being worn it was my alignment. Tires still had about 20k more miles left on them. Discount was trying to take advantage of me because I'm a young women who isn't an expert about vehicles. Would NOT recommend to anyone! read more

Confusion! Lack of order! Lack of communication between the service writers and the shop workers! NOT HAPPY with them But not angry or Ranting. Just reviewing. I purchased a set of tires for my truck the summer of 2019 and the extra service package .The DT employee recommended upsizing the tire form the original size. He said that's what they normally do. I agreed and it did not work. They corrected the problem. All is good..... I thought. Today, (summer 2020) I stop by to have a lawnmower tire replaced. I asked the young man about rotating the tires on my truck. He made me an appointment for 1-1/2 hours later, so I leave the LM Tire and go eat. I come back, the same young man checks me in and said someone would be out to get me. I noticed a customer walking out with what appears to be my lawnmower tire. I thought, "He just has one like mine". About twenty minutes later I see the same customer return with "my LM tire" and leave with a different tire. Another ten minutes or so and I'm still sitting there, waiting. I saw a DT employee walk out with a service order in his hand, looking for a customer when a new arrival intercepted him. Yes the DT guy returned the service order to the shop and came back out and worked on the new arrival. I go in to retrieve my LM tire so I could leave. To their surprise no one has rotated my tires. I told them they had allowed others to go in front of me at my appointment time and afterwards even after I was told someone would be right out to get me. Again, I'm not angry or ranting. Just writing an honest review. I now will search for a better tire center. read more

Discount Tire in Decatur is such a great place. They are very fare and friendly. Fast service is always a must and they execute it every time. I will be recommending them to everyone I come across. And they price match with no hesitation!!!!! read more

I was helped by Cameron and had just outstanding service. He was fast informative and knew what he was doing. He got my trailer tire and rim issue solved quickly. I would highly recommend this store if you are looking for good service. I work in the service industry and you don't find people like Cameron very often. I hope this discount tire store recognizes the talent they have. read more

Bought tires from many businesses over the years but now a solid advocate of Discount in Decatur due to Guys like Chris who is new to the location...fully recommend!!! read more

Stay away. I had a flat on my truck and decided to pull in and have these guys fix it. They said 20 minutes. 45 minutes later my truck still sits were I parked. Finally they get it in. While my truck sits there 4 guys stand around the counter talking about coffee and there weekend plans. A worker comes in from the shop area calls my name and then begins to tell me how horrible the repair done on my previous patch was. "I'm not sure who did this but the quality is poor and a sealant wasn't used we can't fix it. You need a new tire". I informed him that Discount Tire did the previous repair at another location and I even had the receipt. The guy still trying to sell me tire starts back tracking his words. I informed him that if the repair is of such poor quality and ruined my tire they should replace it. Reminder I have the recipe. (The original Discount Tire did fix it for free) he would not budge on the issue gave me a safety speech and was quite rude. I told him to put my spare on and get me out of this store. He did. So my flat tire is in the spare rack on my truck now and I'm using my spare. I go back to the original Discount Tire. I say nothing about what the other guys at the Decatur location told me. They call my name. They find a nail in my tire. Mind you the last people to touch the tire was the Decatur location. I asked them if the other patch was good. He informed me it was in great condition and in a good spot on my tire. Fixed the nail for free. I told them about my experience and they said sorry and quietly urged me on my way. Thieves! Stay away from the guys in Decatur. There are many good local companies to use and they are easy to find. read more

Very service and customer driven. They had my tire size when no one else in Decatur did, and ...bonus...at a lower price than anyone else who could order them. read more

Checked in and set an hour and ten minutes. Ash the guy behind the register how many where ahead of me. He said 3 more that had appointment. Got keys and left. It would be another hour before I might get in if another appointment didn't come in. Been with Discount for 22 years never had to wait this long. Decatur needs training on pleasing customers. I heard I apologize a lot read more