Ron, the manager, and his Team, really put out for us just to get our truck tires rotated! We called on the way from Williams and when we got there, we only waited less than 10 minutes. We appreciate their service and especially their attitude when they treated us with such courtesy. Way to go Discount Tire! read more

Went to make sure my tires were ok the boys who checked said they were fine I asked repeatedly to make sure because there was noise in the tire was coming into town the next day they said yes very rude next day my tire flat as a door nail and I couldn't believe it manager wouldn't even help just bull read more

Discount Tire has service down! I don't think there's any other business that has it down so well and consistent, no matter the location. This time we were passing through Flag on a roadtrip and had an issue we needed fixed. They got us in immediately and took care of it asap so we could get back on the road. Thank you to the awesome team at Flagstaff Discount Tire! read more

We have been a customer for 20 years, after purchasing a car and needing tires we opted for the Mch Defender tires, as we were told these are the best tires that would have 70,000 miles on them. Today we went in to have a hole repaired in one of our tires and were told our tires will need to be replaced soon as they will be in the the yellow soon. My husband told him we have only put 20,000 miles on them, which they confirmed, and the service specialist said they are wearing out fast. The warranty is set up to fail. We have never had this issue with tires from Discount and since it was acknowledged that the tires where wearing more quickly then they should be, this should have been taken care of. Very disappointed with Discount Tire. read more

First time Tesla customer, they have the equipment to lift a Tesla. In and out in a short time for a tire rotation. The staff was very honest and professiona, im their new customer read more

If you haven't discovered Discount Tire yet, it's time you did. The best pit crew member I use to keep my cars rolling smoothly. The tires they offer are high quality and range from just get me there safely to high performance and winter tires. We have their tires on a full sized truck (3rd set) Subaru (2nd set) and an Alfa Romeo, and they are great. After you buy your tires, that is only the beginning as rotations are free and you can purchase a certificate on your tire that covers free replacement. This year alone I have had two sidewall screws (or nails) that resulted in a replacement redemption. This is the same great customer service that I've gotten for at least 25 years. Yes and the drive up air pressure check is excellent for AZ where temperature swings can affect tire pressure. You don't need an appointment, and you can just sit in your vehicle and they adjust your pressure for you. The best NEW thing is the website interface that allows you to make appointments easily and the service tracking once you've checked your vehicle in. It's seamless! I do lots of scheduling and shopping on line and the scheduling and tracking are better than any interface I've used. I highly recommend Discount Tires. Heck I might even see you the next time I go in. read more

Ron (the manager) took care of my issue today - I really appreciate it! He overheard my conversation and told his employee to take care of it. I feel much safer now! These guys are the best. read more

My friends and I had issues filling the air in our tires after staying overnight in flagstaff so someone suggested we come here and we were so pleased with their service! We went to the air center in the back of the shop and got our tires filled within 5 minutes. The staff is also very friendly ! read more

Had a large screw in my tire super stressful and yeah it had already been a struggle all week so this was the cheery on top lol to say the least! So... Changed it to the spare and headed to this location. In less than an hour they patched up my tire replaced it and rebalanced it onto my car and charged me ...nothing! They stayed late too to do this...great service the moment I walked in to the moment I walked out! Great guys thanks a million! read more

EXCEEDED EXPECTATIONS!! RVers hear this! There are 2 Discount Tire locations in Flagstaff, AZ. The one on 89 is close to KOA Holiday and has huge bays. I went to that location first by mistake and was sent to Milton Road where my appointment had been set and ordered tires had arrived. Nice place! Was hesitant upon arriving at the other location when I saw the size of the bays and the lot, even for my smaller Class C RV. Slamming busy, line out the door, no problem! It moves with efficiency. My dog allowed in and around there? Yes! Can't use the lift? They jacked it up using 7 tons worth of Jacks in the parking lot! I was respectful of their space but did ask the questions I had and got to watch the install! Kody and the other 2 guys on it did an Amazing job, being careful, thorough and Fast! Buffed the rust off the lugs and studs! Confirmed my bearings were still greased on the front wheels! I was complete in an hour on 6 new KO2s. Simply awesome right? No, enter Ron the manager who knew my old tires just 5 months old and 3500 miles on them were in too awesome shape not to be sold. True. I just needed the 3 ply sidewall hence my upgrade. He worked with me to get them sold and installed my tires or Her rig the very next day during an incredibly busy time! Ron is smart and kind, genuinely a great guy and all the guys there follow suit. In my 35 years of driving, I've never had an amazing experience at a tire shop, fine and good but have never seen the extra mile like that! They sure know how to keep my business, and I'm picky! Also they will pay to replace any tire they install for just a few dollars should anything go wrong. Bank on them. Enough said. Safe and happy travels to all and blessings to these wonderful folks at Discount Tire. Truly Awesome. read more

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Really friendly and efficient service. This place is always busy but it's great that you can call ahead to make appointments and they can usually fit you in. The staff is knowledgeable and can help you decide which tires you need. The in store employees were wearing masks and offering masks to customers who forgot. read more

These guys are great, so customer friendly oriented. Not only do they have a safety check where you can pull in anytime and have your tires checked/refilled, they are so prompt at helping anyone immediately upon entering the store, with or without appt., and assist those who have flats or other tire problems right away. I made an appt. to have new tires put on my SUV. When I arrived for my appt., and upon waiting about 45 minutes, I was told they did not have my tires in stock. The manager, Ron S., apologized profusely for the error. Although I was disappointed and a bit annoyed (drove from Williams and DID have an appt. to have those specific tires installed), I understood things happen and we are all human. When I told Ron I could not wait for the tires to come back into stock because I was driving to CA the very next day, he took action. He put on a brand-new set of tires, albeit not quite the perfect size for my car, that would safely get me to CA and back. He told me to just come back WHENEVER I returned from CA. When I did so about a week later, he installed the tires I was originally supposed to get. No extra charge. It is satisfying to know that there are still some companies with ethics and customer service employees/managers who accept responsibility for the business' mistake, but also make it right! Ron went way above and beyond what I would have expected. I did not have to worry about my tires on my trip and I can tell you I will always be a loyal customer of Discount Tires of Flagstaff! read more

I love this place they repaired my tire. They were so kind to us.They got us back on the road In a couple hours.

Needed some new tires. David was super helpful, patient, and friendly. Enough for me to go on Yelp and make a review about him. Staff was willing to work with me and be honest about pricing and time. Thanks! read more

If I could leave more than 5 stars I would, I just wanna start my saying a huge thank you to the staff working tonight. Me and my girlfriend were snowboarding all day and when we came back to the car the tire was flat. We had to get back to queen creek Arizona. My tire is from Big O so I was calling every single one in the area to see if they could help me because it was only like 4 months old. Both locations said they could not help me due to them closing in 30 min. So I called discount tire and explained my situation and they said to come in. Not to mention they also closed in 30 minutes. So I rushed over there and they got my car all finished up in no time at all, everyone was so friendly and definitely made the crappy situation way better knowing people really cared. Long story short is discount tire is the way to go, they just simply care more. Also I didn't mention that they stayed 45 minutes after close and on top of that didn't charge me for the fix due to it being simple. I just can't thank these guys enough, I didn't get their names but this place is just amazing. Thank you so much Discount Tire Staff, you guys really saved me some stress. read more

Ordered tires online and made an appointment to get them installed (30% shorter wait time when you buy and book online; and I know this bc I was on hold for over 10 min and the automated voice only told me a dozen times). I was told I could drop my car off at 8 AM as my appt was at 9:15 and I arranged for a coworker to pick me up and take me to work after the drop off. I was then told at my 8 am drop off that I could wait and they would do it now so I sent said coworker on her way because I chose to wait, big mistake. After she left they informed me that they didn't have my tires so I had to Uber to work, nearly $1000 later whats another $10 right? I called at 11:15 to make sure my car was ready so I could pick it up on my break and they hadn't even started on it and it was "next in line" even though my appt was at 9:15. Apparently the tires had "just arrived". Also, because they had already taken the tires off my car at 8 AM I couldn't even track the status of the work bc they had noted it as completed at 8:11 AM, what a wonderful turn around time for them and a way to screw over customers. When I called again at 3:30 to make sure it was ready all they said was oh yeah it should definitely be ready, they didn't check on it or anything, not even asking which car was mine. Communication and customer service were terrible. The only person who actually had decent customer service was the person who helped me initially when I went to drop off my car, I could tell he was genuinely sorry for the mix up with me staying and my tires not being there. read more

Stopped in without an appointment to replace a blow out. Super friendly staff with extremely quick service.

In town for a graduation and just as we started to Phoenix, the pressure sensor in mom's car lit up. My go to is Discount Tire and luckily there's one in town. We got there as usual they provide a free tire and air check and that's when we noticed the tire had a screw on it. Totally not safe to keep driving and though my mom had a warranty with a competing tire shop, they put on the spare and expedited it so we could get to the other shop before they closed. Simply amazing customer service. This is why they are my preferred shop back home for both my vehicles and my mom was pleasantly surprised as well. I wish I would have caught the name of the representative at the shop, red hair gentleman, incredibly friendly and thoughtful. It was a great customer experience and highly recommended. read more

Dame tires I paid 500 for a set of 4 cost me 700 just a couple years later but they did take care of me quickly so overall very pleased

Picked up a nail in flagstaff on my way home to Phoenix. They close at 6pm however when I pulled in at 6:35 pm and explained my situation they were glad to help out and get me safely back on the road. I am very appreciative of their act of kindness on this because they could have just told me no they were closed. Also didn't get charged anything. When I explained that all I needed was the patch job and I could change the tire out in the parking lot since I knew they closed 35 minutes ago, they insisted that I pull in the shop and let them handle everything. Fantastic people, clean business and top notch customer service!!! I know where I'm going if ever in a tire pinch when in flag. read more

Went in to get new tires at 4 and they had them done the same day, Ian helped me and he was super helpful and nice along with answering all the questions my dad and I had. read more

I wish I had the names of our sales person and all young men and women who assisted us with our tire purchase. They have a great team. I called and rescheduled my appointment twice for the same day. I had to drive slow because I had bad tires and the road was wet. The team here waited for me, very patiently must I add. Every time I called someone answered the phone and each person was very courteous and patient with me as I updated my location. I wasn't sure if I needed all four tires changed and they checked my tires for me and helped me to make a choice. I decided to buy 4 tires so they could all be safe and good for another 65,000 miles. I purchased warranty. The tires I had weren't available anywhere else. Another thing I am grateful for. I'm just so very thankful for their help. A business is only amazing when the team works together very well and each member of the team is very kind and courteous to everyone, that's what i experienced here. We felt welcomed. The team that helped me on 5/16/2023 in the late hours of 6-7pm are the best. read more

I brought my brand new 2023 4runner in on July 3rd for a spare change/replacement. During the service one tech accidentally nicked the paint on my bumper with the spare tool. I contacted Discount about this, they told me to go to a local auto body shop down the street to put touch up paint on it. I explained it was literally a brand new vehicle and I didn't want a sloppy job to repair it. I wanted it to be done correctly and to be in the condition it was in prior to bringing my vehicle in. I contacted Discount Corporate claims and they then refused to take responsibility for it or repair it. I have pictures of my vehicle prior to the service to prove they caused the damage. It is really a shame that they are so dishonest and unprofessional and that they won't take responsibility for it and make it right. I will never go back. Avoid this location! read more

I had a low pressure warning that came on when I was a couple hours away from home. Discount Tire was nearby and I went for an air fill up. The staff member who filled my tires found the issue--a nasty screw in the treat--and provided candid advice. Getting checked into the store was easy and the service was friendly. It wasn't immediately evident if my tire would be repairable, but I was assured there was an exact replacement in stock. Fortunately, the tire was repairable, which Discount Tire does for free, and I was out of the store and back on my trip in less than an hour. Discount Tire took the stress out of an inconvenient situation! read more

We got a flat tire on the highway going into Flagstaff last night. Called up Discount Tire and they told us to bring on our car. We brought it in around 9:30 am and it was ready with four brand new tires by 10:15 am. Outstanding service! read more

Ian answered the phone and was very informative and polite, his team was able to repair my tire for free! I was super happy with all of the customer service as well as business they provided. 10/10 team :)) The drop off to pick up time was only an hour or so! Fantastic read more

These guys were first rate repairing a tire on my Tesla. We'll organized, efficient and the fee (zero) was unbelievable. Visit these guys.

I do not recommend this place AT ALL. I had bought four new tires and while they were being installed, they broke one of my hubcaps. They had to order a new one which took a couple of weeks to receive. When I made an appointment to have the new hubcap replaced, they damaged my car again with the carjack in the wrong spot under the car. Now I'm forced to go to another location to see if I can get the specific part that they broke. They prioritize their efficiency over quality. I will not be coming back 100%. read more

So I got a flat when stopping in Flagstaff for the night. I called Discount Tire and since my car has unique tires, they ordered it from Phoenix, and said the tire would be there the next day. By the third day, the tire hadn't arrived so they mounted a loaner tire to get me to my next destination--all without charging me a cent. These are truly nice people, especially the supervisor, Brian. They can be relied to help you out. I wholeheartedly recommend their service! read more

This location had the BEST customer service! They saved the day for us on our long road trip home from Idaho back to Phoenix! Can't thank them enough for the 5 star service and friendly attitudes towards us during such a stressful day! Highly highly recommend not just discount tire, but this location in particular!!!! read more

Went in on Wednesday and had a wonderful interaction with a super young gentleman named "Kellar". I've gone to discount many times and always been satisfied but boy was this different. I'd highly recommend this location to anyone. read more

Amazingly fast service! Thanks team for getting me back on the road to California. Best service i have had ever.

I bought brand new rims (4) and brand new tires (also 4) exactly 3 days ago from Discount Tire. I was on a road trip from Las Vegas to Grand Canyon and had an unfortunate nasty pothole incident that damaged 2 rims (admittedly my fault). I called this discount tire location when I was an hour away to see if they could help me. Flagstaff is about 30 miles out of my way (60 miles round trip) but I wanted to get the issue handled. He looked up my rims and recent purchase in their system, and told me he had them in stock and that Discount Tire would help me out on cost since I literally just bought them. When I arrived, I learned they were not going to give me any level of a discount. I offered to buy one get one, or even buy one get one half off, something, since they said on the phone that they would do something. Nope, nothing. Full price. To top it off, they don't have the same tires in stock. They even said before looking at the car that "if the rims are damaged the tires probably are too." So if it's that obvious the tires would likely be damaged, I wish they had checked tire stock status while on the phone. So since I'm on a road trip and otherwise stranded, now after normal business hours, I was stuck paying full price for the new rims and accepting a similar but different tire (so now my 4 tires don't match). Had I known Discount Tire was not going to give me ANY discount whatsoever like they clearly implied on the phone, and didn't have my tire in stock, I would have tried somewhere else, somewhere less out of the way while on a road trip (all things they knew when I called them from an hour away). Frustrating experience :( read more

Was headed up to Colorado from Phx and had some wobble wobble on the right side of my car during high speeds. Dropped off our car here and they got us right in and texted us when it was ready! So convenient, courteous, and pleasant to work with. These guys at this store were rockin and rollin! Great experience because the whole team here, great work guys! And thank you for getting me back on the road in less than an hour. (Turns out I had mud stuck inside the wheels that they scraped off for me that my wife told me about before we left phoenix,oops), haha! read more

Amazing service! We used Discount Tires in Yuma who were also great. Hit an Arizona pothole and had a sidewall blow out. These guys got us replaced and on our way to Kansas City. Highly recommended. read more

Discount Tire - Tires Near Me - Flagstaff, Arizona

I got a flat on a rental SUV which I had rented at the Phoenix airport. It wasn't fixable, and I was not too excited about buying a new tire for a rental car. Ron was SOOO nice and understanding -- he even found a used tire that was in good condition and GAVE it to me. I am so grateful! I plan on moving to Flagstaff and 100% I will be going to Discount Tires when I need new tires for MY car. Also, they answered the phone quickly, were able to fit me in, and I was in and out of there quickly. Very professional shop and so so so nice. read more

Stopped at this discount tire to have my air checked in my 2020 Dodge Ram Rebel 4wd. I came upon Ryan. He was AMAZING hands down! From the time he guided me into the line to get my tires air corrected to the time I was ready to leave this kid had great customer service! Being that I run/manage a large automotive shop in phx this kind of employee is hard to find.. he was thete to meet my needs. Even asking how we where doing as I am in the process of buying a home in flagstaff. And this discount will be my forever tire shop! Great job Ryan! You rock! read more

Ian was great!! Very knowledgeable and friendly. I was in and out of there in 20 minutes with new tires! I would absolutely recommend going here. read more

It was time for new tires for my 2017 Rav 4. When I looked for Discount Tire's phone number I noticed I could actually find the tires online, see if they were in stock and make an appointment. This was the simplest and most convenient process. I could select the appointment that best fit my schedule which in this case was noon on the day I ordered. I pulled in and it was extremely busy. I went inside and a young man in a uniform came up and ask if I were Judy, escorted me to sign in, and said since I made an appointment I would be put in front of those waiting. I was literally in and out in 30 minutes. I would highly recommend this company to everyone. They are truly on top of their game. In todays world I feel it was exceptional service! read more

Brian was awesome! I can't say enough about how he made our day! They close at 6:00. We got towed to Discount and were dropped off at 6:40 pm. Our car got a flat in the forest and no AAA tow trucks would come get us. We couldn't change the tire ourselves because our hometown Discount changed the lugnuts and did not give my husband the key. Brian kindly gave us a loaner tire, ordered a new one for us, and gave us the lugnut key all after hours! Now, that is service!!! read more