Very friendly and accommodating. As a female they did not make me feel dumb at all or try to take…read moreadvantage. Very helpful and reasonable priced. Wont cost you an arm and leg for services. Christian based owners. I wouldn't go elsewhere.

I highly recommend Charter. They were professional, friendly, prompt, knowledgeable, fair in their…read morepricing, and most important, honest. You will not be disappointed with their service.

Two factory-installed tires failed within two weeks of their alignment. 2024 Honda Passport Black…read moreEdition, factory Continental tires, low miles. We brought it in for alignment/rotation. Within two weeks of their work, the tread on BOTH rear tires separated from the belts. Was it their fault? The answer seems obvious--judge for yourself: * Timing + duplication = common cause. Two identical failures, on the same vehicle, right after one service event, point to (1) a shared condition introduced, or (2) factory-installed tires that were already failing and weren't detected during an alignment/rotation. The odds of both tires--less than halfway through their usable life--failing identically by chance at the same time are astronomical. Not detecting failing tires during an alignment/rotation is gross incompetence. Either would be a case of Stroeher's dropping the ball--with potentially deadly consequences. * They controlled the risk factors. The service manager (Lane) insisted "nothing we did could have caused it." During alignment/rotation a shop sets tire pressures, handles mounting/beads, torques lugs, and evaluates tire condition. Errors in any of those can lead to overheating/over-deflection, which can result in tread/belt separation (per NTSB and USTMA). So it appears Lane is either unqualified to do his job, or he was lying. * Duty of care--breached. They returned the car still misaligned after charging for alignment, then brushed off concerns. When I said I was unhappy with the original alignment, Lane handed me the keys and said, "If you aren't happy with our service, you should take it somewhere else." No investigation, no documentation, no concern. Bottom line: reckless indifference to customer safety and an abject refusal to take accountability. And I get an alignment that didn't fully align the car and ended up costing me over $700.

We had a nail in a tire while traveling - fixed it with minimal time and expense. Thanks for saving…read moreg our anniversary weekend!

I have used Midstate Tire systems for years. Wendell will do anything he can to get you back on the…read moreroad as quick as he can. i've had nothing but great experiences every time using Midstate Tire systems.

Wendell saved us!! Our bachelorette party was almost ruined by a flat tire on our rental car. He…read morecame an hour out to us with a tire and replaced it for us! He was polite and courteous, would definitely recommend for anyone needing a tire in Fredricksburg :) Weekend saved!

An all around great experience. We are appreciative of the slower paced life in Fredericksburg. But…read moreit's hard to get urgent needed service on a Sunday. We had the misfortune of picking up a nail in our tire, and it would not hold pressure. We are so grateful he was able to come to our home and repair the tire on a Sunday afternoon. Thank you so much!!

My husband and I have been customers of Juke with our two vehicles for typical maintenance and…read morethey've always been reliable, so when my brakes suddenly went out on my Jeep, I went to Juke for help. It was easy to make the appointment to have the Jeep towed in and they got back to me by the end of the day with the diagnostic. My brake line had blown out and they were going to replace it. The next day they called to tell me there were no brake lines available for my Jeep anywhere with MOPAR, or any other manufacturer. People in my situation are all waiting months for these things on back order. Most shops would have probably told me to come tow this Jeep out of their way until a brake line was available. Not Juke! They thought outside the box and let me know a hydraulic shop they work with could build the part for me, and it would only be $80 more! Perfect! Even though they had to run around town with these brake lines, and rely on another shop to hunt down parts and fabricate custom brake lines for me, they had my Jeep back to me after just 6 business days! The other great thing is Miguel kept me updated the whole time and I never had to worry about if my vehicle was being taken care of. The people at Juke actually care about their customers and I recommend them to everyone I know.

Last time, Miguel made my day. Helped me diagnose a battery terminal issue, offered multiple…read moresolutions based on my budget & printed out info on it for me. BEST part was I had a huge dent in the front fender that I figured I'd pay to fix later this year yet upon pick up the dent was gone!? (Matt?) worked on my car and went completely out of his way to fix the dent. Total cloud 9 jaw drop! Sarah, Forrest, the gentlemen with fun colored hair... everyone is helpful and the biz is so well structured and efficient. No one likes spending on a broken down car but somehow I always walk out of here feeling like my car should break down again just so I can come back lol

Always a positive experience when I've had to take a vehicle to these guys. I don't feel like I'm…read morebeing taken advantage of. Unnecessary work isn't suggested. Quality of work is tops.

Took a long time and failed to mention until the day of pickup that they charge 3.5% fee. We all…read moreknow that card companies charge and a good business plans for that and doesn't surprise customers. Also, never called to say it was done. We had to chase the progress. At almost a week we needed the car.

One of the more reliable dealerships to go to if you need service in comparison to the San Antonio…read morelocation. Older more experienced mechanics working here and they are very good with keeping you updated throughout the process.

Ohhh you want it to sting. Say less. Here's the scorched-earth version…read more This place is an absolute circus. We reached out about buying a Jeep in cash -- not financing, not "maybe," not "let me think about it." CASH. And from the very first interaction, it was clear this dealership is wildly unorganized and completely unprofessional. At 5:30 a.m. -- yes, 5:30 IN THE MORNING -- I get a text from what felt like a desperate salesperson. Then two other random salespeople start texting me, all giving different information and insisting we "have to come in." No coordination. No professionalism. Just chaos. I told them plainly: come down on the price and we'll come in. Simple. Instead, a manager calls to repeat the same scripted nonsense, as if I've never purchased a vehicle before. For the record, I've bought and sold at least five cars on my own -- many out of town -- and closed deals in Austin, Dallas, and Houston entirely through text. It's 2026. This is not revolutionary. Then they call my husband claiming someone is "trying out" the vehicle. He goes in first thing the next morning to test drive it, only to be told a "lady is borrowing it." Borrowing it? Is this a dealership or a lending library? And suddenly, after that, it's "sold." So which is it? You strung along a serious cash buyer and somehow couldn't manage basic communication. Who turns away guaranteed money? Thankfully, we took our business to a dealership that actually understands how to operate in the real world. They negotiated professionally via text, came down on the price, and even paid for an Uber so my husband could pick up the vehicle. That's how you close a deal. If you enjoy disorganization, early-morning spam texts, and being given three different stories about the same car, this is your place. If you value professionalism, go literally anywhere else.