1. Discount Tire

1. Discount Tire

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Pflugerville, TX

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Discount Tire

4.2 (226 reviews)
Closed 8:00 am - 6:00 pm
Updated 2 weeks ago

Services - Discount Tire

Tire balancing

Tire installation

Tire repair

Discount Tire Photos

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Reviews With Photos

Tires

[[HIGHLIGHT]]I bought 4 new tires yesterday. Of course I didn't look at them before I left.[[ENDHIGHLIGHT]] I went to put gas in my car today and notice this. I am being told this is normal. This does not look normal and I am not happy spending $1200 for this.

Nail on tire. Clearly in the middle of the tire NOT on the edge.
Alex A.

I have used Discount Tire for years. I even bought my set of 4 tires here at this location. [[HIGHLIGHT]]Unfortunately, I had a terrible experience with Michael (short Hispanic male).[[ENDHIGHLIGHT]] He wanted me to buy a new tire for a nail of a less than 2 year old tire. The nail is clearly not located on the edge of the tire as they describe in their store. [[HIGHLIGHT]]I understand they get busy, but they lost two customers today.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I think Michael needs more training, in the meantime I'll take my business elsewhere.[[ENDHIGHLIGHT]]

Here is the reciept for the unfilled refund.
John R.

[[HIGHLIGHT]]Very disappointed in my last dealing at Discount Tire, Pflugerville, TX. Discount Tire let me down for the last time. I won't return.[[ENDHIGHLIGHT]] I purchased a set of wheel covers along with new tires the the last week in September. They placed the order on their P.O.S. (Point of Sale) device at the counter. They asked me to pay upfront. I did pay by debit card, on the promise of five day delivery. I followed up every seven days for six weeks, once reordering. Yesterday, I cancelled the order and asked for a refund when the service writer could not even verify the order had ever been placed. Next, the store could not credit my debit card or give me cash, because a "new P.O.S." sytem had been installed two weeks ago and crediting my card was no longer an option with the new system. The only mode of refund was a corporate check by snail mail. I was asked to wait out the check delivery for up to 14 days. The new P.O.S. failed to take into account the needs of this paying customer, twice botching the order and then its inability to credit my card with the refund. My experience pointed to two meanings for the Discount Tire P.O.S. Beware of the very limited capabilities of ordering and antiquated refund abilities at Discount Tire in this digital age. Everything was badly tilted against this paying customer. I will never return. [[HIGHLIGHT]]P.S. the company replied to this post with an offer to rectify at a link. Again this company displayed its ignorance of the unreasonably miniscule limits of the technology it employess. The link was dead. I was unable to copy/ paste it.[[ENDHIGHLIGHT]] Again, thanks for nothing. [[HIGHLIGHT]]Maybe Discount Tire could contact me given the reciept attached. The store repeatedly asked for my contact info. Maybe it actually stuck one of the dozen times I provided my phone number[[ENDHIGHLIGHT]]. The ball is back in the Discount Tire court. Update: recieved the hard copy corporate check by snail mail in five days.

He claimed the screw was "at an angle" so it couldn't be patched. It was dead center of the tire.

My girlfriend went there to get a tire patched. [[HIGHLIGHT]]They looked at the tire, then scheduled her an appointment for the next day.[[ENDHIGHLIGHT]] Once she arrived the next day, Michael told her that the tire couldn't be patched and tried selling her a whole new tire. I'm guessing he was just trying to make the shop some money, being that they do "free" tire patches. He was very unprofessional, and unbothered that he completely wasted our time scheduling an appointment and having someone come watch our daughter, just to be told they cant do it all of a sudden. Went up the road a couple days later and got it patched somewhere else for $20 and about 30mins. Easy fix!

Car is done

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Review Insights

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7 years ago

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11 years ago

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10 years ago

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7 years ago

I walked in for a flat repair and I was in and out in under an hour with no charge. Appreciate the great service!

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7 years ago

Clemente gave me excellent customer service this morning with an order for lawn tractor tires. He needs a raise :-)

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5 years ago

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11 years ago

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8 years ago

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6 years ago

Business owner information

Photo of Discount Tire

Discount Tire

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9 years ago

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8 years ago

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10 years ago

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6 years ago

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8 years ago

I went in early right around opening around 9 to get my tires rotated, I was able to get in right away, and they had fresh coffee.

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11 years ago

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8 years ago

The customer service nationwide is impressive. DD will always have my business. Great team work among employees!

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8 years ago

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12 years ago

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11 years ago

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12 years ago

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Photo of Curtis A.
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8 years ago

Awesome service. Gotten a few sets of tires and had low tires. Always quick service...

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11 years ago

Don't bother to make a appointment!! You still have to wait for everybody else!! Very disappointed Discount Tire!!!!!!

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Ask the Community - Discount Tire

Review Highlights - Discount Tire

Rolando is a customer service EXPERT and there was no pressure to buy anything I didn't need.

Mentioned in 5 reviews

Read more highlights

Discount Tire

Discount Tire

4.2
(293 reviews)

UPDATE: Now THIS is how you handle customer service!…read more Shortly after posting my Yelp review, I received a message asking me to reach out. Around the same time, I noticed I had missed a call from a manager. When I called back, there was a little bit of back and forth and some time on hold, but then Mr. George called me directly on my other line. We had a great conversation about everything that happened. He listened, acknowledged the mishaps, understood my frustrations, and most importantly he wanted to make it right. And he did exactly that. I went back to the store, and Mr. George personally made sure my concerns were addressed. Shout out to Mr. George for being a man of his word. Isn't there a saying that all a person really has is their word? Well, Mr. George stood on business and followed through. What really impressed me was seeing leadership in action. I even had to laugh when one of the younger employees told him, "Mr. George, you're going to have to work in the bay!" Without hesitation he replied, "Yes, if I have to, I will." In this instance, he absolutely did what was needed to take care of a customer. Hopefully, I won't need to see Discount Tire anytime soon since I now have four brand-new tires, but because of the way Mr. George handled the situation, I will definitely be back when I do. Excellent customer service, accountability, and follow-through. Thank you, Mr. George!

Had a great experience at this location! They are busy but they work quick…read more I placed an online order and appointment for tires for the next day, and they had a designated parking spot for me when I arrived. They asked if I wanted to replace one of my wipers and the price wasn't bad so I agreed. They ended up replacing the other one too free of charge! My appointment was at 11 so I was a bit worried when I saw that my car wasn't taken into the shop until 11:30, but they had the tires changed and done in 15 minutes! I would definitely come here again.

Orange Tires

Orange Tires

4.3
(12 reviews)

Fast and friendly service. $100 for new tire plus install. 5 stars. Way faster than discount tireread more

I cannot express enough how grateful I am for this company's professionalism, lightning-fast…read moreresponse, and extremely reasonable pricing. They operate 24/7, and unbelievably, they did not charge extra for an after-hours emergency call, nor was there any type of travel fee. This alone speaks volumes about their integrity and customer care. I had a blowout in my kid's Tesla on a Friday night around 9:30 PM, and within 45 minutes of calling, they were already on-site changing the damaged tire. I assumed they would put a slightly used tire on, however it was a brand new tire. The total cost for their services was less than what I would have paid at a tire shop just to purchase one tire, which is incredible given the convenience and speed. The only reason I went back to discount tire today to use the road hazard warranty that I had purched when replacing these tires last month was purely for my OCD ways and wanting my set of 4 tires to match. The two technicians who arrived were extremely polite, professional, and understanding, knowing how eager we were to get safely back on the road. The payment process was also seamless -- they accepted Zelle, making it one of the easiest parts of an already smooth experience. Huge thanks to David and his coworker for their outstanding service and for getting us back on the road so quickly. I will absolutely recommend this company to anyone who needs tire service. Exceptional experience from start to finish!!!

Discount Tire - tires - Updated July 2026

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