What excellent customer service. The young salesman refused to let me drive away with 3 new tires to leave me with one tire that was almost 95% worn. I told him I'm on a budget and can't afford the 4th tire. He made me such a good deal for 4 new tires. I'm so glad he made that happen. I was in and out in 45 minutes. Thank you Discount Tire! read more

Discount Tire has ALWAYS been my tire store of choice, and this new facility is no exception. I went there to have my routine rotation and balance the other day. They found a tire that was "separated"... something I would have not noticed or been able to tell. They put a new one on for the $15 warrantee price, and off I went! I trust them and believe they are an overall honest and fair company. I probably go to have my tires rotated and balanced TOO often, and they are just as friendly and helpful every single time. I hate to draw attention to their new facility in Pflugerville, but then again, even on their busiest day, the wait time is never unreasonable. I give them an A+ and will keep giving them my business as long as I am driving. read more

One of the best experience i have ever had was at this location and i would definitely recommend this place to anyone. I was in and out of there with no hassle the salesman made my experience as smooth as possible i will be returning for sure read more

James, the manager is very good at what he does. What he does is greet every customer when they enter, ask how he can help, make sure that he understands what you need with clarifying questions and then makes sure you are taken care of professionally and in a timely manner. This location is fairly new and it shows. It's very clean well laid out. The employes show pride in their work and things get done. Both my cars have tires from this location and I go back to get them rotated when it's time. They have never tried to up sale me on something I don't need, they are honest. Although I've never really had a bad experience at any Discount tire location but this one is my favorite, I plan on giving them my business for years. to come. read more

I was on my way to work last week when I noticed I had a flat tire. Luckily there was a new Discount Tire right around the corner from me. I showed up right at 8 or maybe a little earlier and I was greeted at my car by a young man ready to help me. I told him what happened and he said they would look at the tire and try to repair it. Unfortunately they could not repair my tire so I had to get it replaced. But the whole fiasco took less than 30 minutes so I was less than an hour late to work, which was a good way to turn around a bad start to the day. When I need any tire maintenance in the future I will definitely go back to Discount. Especially since they do free tire rotations! read more

Got a new set of tires.fast and friendly service. Gabe(costumer service) was very helpful and knowledgeable when it comes to tire question. A++ service. read more

The service attendance were very professional polite and customer service oriented. They did all they could to get you in and out as quickly as possible. I just needed a tire repair and was out of there in 35 minutes Firestone up the street I would've had to wait for two hours because unless they are paying a lot of money they don't care about their customers. Going forward I will always use this Discount Tire location. read more

I took my car in one day to find out if there was a nail in one of my tires because the tire kept losing air. They didn't even look at it because when they said they couldn't find what the problem was, they were proven wrong when I took it to a used tire shop, where those guys easily removed a nail and patched the tire. Maybe this particular location needs to hire at least one more competent tire specialist. read more

I got a flat tire Saturday the 23th, Garrett checked my tires and recommended me to change two of them because they were pretty bad, I had guaranteed only on one, but it was going to be pretty expensive to do only two, he got me a really good deal for the other three! He went above and beyond! Great costumer service, THANK YOU Garrett! read more

Great service here, store is clean and everyone is really friendly. Waiting for my car to be done I can see how many crappy and difficult customers they have to deal with, yet everyone is always super nice. Everyone here is always working at 100%, it's a hard job in this summer heat. Be friendly back to the staff here and they treat you better than high end car dealerships will! read more

Took my car here to get two new tires; best experience I've had at any Discount Tire! Rolando is a customer service EXPERT and there was no pressure to buy anything I didn't need. Thanks again guys!! read more

I've been here for ALL my tire needs and they are the best. The customer service at this location is incomparable. Alec helped me most recently and he was extremely kind. I trust him completely! The other employees that have helped me here on other occasions have all showed integrity and a passion for customer service. Sometimes there's a line, sure, but some days they get me out in less than 30 minutes... you can make appointments online too. But trust these guys, they won't lie or try to upsell you. Unlike Firestone in Pflugerville. read more

This location of Discount Tire helped me out this week when I discovered I had what looked like a bolt in my left front tire. I stopped to check out the noise I was hearing & knew I needed to find a place close to where I was. I looked on my phone to see if there was a Discount Tire in Pflugerville & read more

The wait time was horrible. Tech spent 30 minute phone to give prices. While there's a line of people in store, who waited over an hours just to talk to tech. read more

Went there this morning for a screw in the tire. They were polite and had me out the door in 20 minutes.

Coming from wal mart and having a horrible experience the professionals at discount tire really took care of me and made me feel great about choosing them. I was met before even getting out of my car by rolando who was friendly and knowledgeable! What a great staff and a great experience! read more

Excellent customer service!!! I dealt with Alex and he made my tiring buying so easy!!! Helped me get the best tires for the best price for my vehicle and quoted me a time for 45 minutes to install my tires. Not even 45 minutes later my car was done and they checked my rims to make sure I didn't have cracks! Turned out my old tires were terrible! I will be back for my next round of tires and I will spread the great word about them!! And they were slammed on the day I brought my car in with no prior appointment and it went flawlessly!!! Thank you everyone there for your hard work!!!!!! It's totally appreciated!! read more

Unfortunately I have been here a lot BUT fortunately the staff here is always so friendly and on top of things! They always welcome and acknowledge me when I walk in. They are always so helpful and friendly while I tell them the service needed. This place is so great! Highly recommended if you need tire service! read more

Polite, fast, took time to reset all tires. Great online experience also. Close to food and shopping. Easy to find. Staff is fantastic

Discount broke my lug nut and sent me to Hutto Austin Automotive for repairs. I found out they do this for free in exchange for referrals. Judging by attitudes, this deal is one sided. That company didn't tighten my lug nuts properly, and I nearly lost a wheel on the toll road. Later, I found that discount had replaced a stud they broke along with another which was corroded. Thanks to the guys at Tuffys who were open after 6 when everyone else was closed and stayed until 8 to get me back on the road safely! I stood in the garage and watched them service my wheel. They removed the lug nuts with their hands!!! Someone could have been killed. You get what you pay for... read more

They are very fast and efficient for a busy store. However, I don't believe the tech took the time to properly diagnose the root cause and just recommend new tire and assure me it was "OK" to replace 1 tire in the front. My other tires are clearly not in the greatest condition. The tech was very busy and didn't communicate that my car can go out of balance or even advise to rotate my tires. read more

I called in and was very unhappy because the original price they told me at my last visit (I came in to get an estimate about a week prior) couldn't be possible even with the discounts they offer. As soon as I came in the door I was greeted and helped immediately. I told one of the managers about the price difference and why I was upset and he ran all my options and said they were sorry about the inconvenience but he would try to get them as close to the estimated price I received last week. Everyone was very professional and very nice and I ended up paying just over what my original estimate was AND I GOT NICER TIRES THAN I EXPECTED (only because they were out of the ones I bought and didn't catch it until after I paid so they upgraded them!) thanks so much to Fransisco (Kiko) for being so helpful and answering all of my questions! 10/10 would recommend and come back again! read more

Chris and the rest of the crew were great! I went into the store regarding a concern that I had with one our wheels that was purchased at Americas Tire in Hillsboro Oregon. I wasn't expecting much, but Chris welcomed me to the area with great assistance and worked with me to get the wheel replaced. Thanks again, and I'll be back to this location again, even though it's not the closest to me, if I ever have any concerns. read more

Discount tires is my favorite place for auto service in Pflugerville. Friendly staff and very clean waiting area. They will also work with you to make sure you are satisfied with their service. read more

A few months ago I purchased a set of Tires for my Tundra and found Discount Tire to have the best price I could find. A couple of weeks ago I returned to have my tires rotated and balanced and 3 of my center caps that were already damaged broke for good. They not only ordered replacement caps from the dealer they gave them to me for FREE and even installed them, IMO they went above and beyond!!!!!!! I will definitely return for my next set and would highly recommend them. Thanks Discount! read more

Excellent Service.. Yesterday I discovered I had a nail in my tire. Woke up this morning and did some Yelp searches for a local tire/auto shop since I am new to the area. The reviews for Discount Tire were good and it just happened to be the closest place to my house also. I went by around 11:00 am and the place was pretty busy. I spoke to Alex within 5 minutes, showed him the issue and he said he could have it taken care of. I asked how long and he stated about an 1:15 which I felt was reasonable since I didn't have an appointment. Within about 20 minutes they had my car in the bay and it only took about five minutes for them to plug the tire. I was on my way in under 30 minutes. Best part - they didn't even charge me for the repair. The two members of the staff I dealt with were extremely polite and helpful. Discount Tire has just earned a new client. Based on my experience today I would definitely recommend them. Thnaks!! read more

These folks are great. I had a flat tire yesterday evening, and without an appointment or even a phone call, I walked in at 8:15, and was out with two new tires in less that an hour. These guys were really nice, and very busy, and still they took care of each customer in a timely manner. I was very impressed with the speediness considering I came in at the time they opened on a Friday morning at that. I also overheard another customer who had an appointment and was very late get great service too. The guy at the desk told this customer he would replace his tires himself so he didn't have to make another appointment. They took great care of me, and I was back to work in a flash! I will continue to keep my business with Discount Tire in Pflugerville. read more

My recent visit to this Discount Tire was to have my tires rotated. Steven assisted me and went out to get my vehicle information and when he came back inside he informed me that another Discount Tire location where I had new tires put on put on the wrong type of tire on my front driver side. He ordered me the correct tire I needed for my vehicle and had it in stock the next day. He made me another appointment to come in and have the correct tire put on and my tires rotated all at once so I didn't have to wait twice for these services. I really appreciate his level of customer service and for recognizing the error in the tire and for going above and beyond to get me taken care of. Great Job Guys! Really appreciate the staff and how hard they work. read more

I made an appointment and even though they were busy they honored my appointment and got me in and out quickly. The guys there were friendly and honest and gave me excellent service. Today was a repair but when I need new tires I know where I will go. read more

Very fast and friendly service. I have come to this location five times and they are by far the fastest that I have encountered. If looking for quality and efficiency then this would be good place to give your business to. read more

These guys know how to ensure repeat business the right way! I had a slow leak in one tire so I took it in to have them take a look. I was prepared to buy a new tire but the guys at Discount Tire were able to repair the tire in about 30 minutes AND did not charge me for the repair. Every employee I interacted with and the ones I observed were very friendly, courteous and professional. I also appreciated being able to schedule an appointment online. Thank you to Gabe Martinez and everyone at the Pflugerville Discount Tire! I will definately return the next time I have a tire issue and recommend you to my friends. read more

3-21-16. The staff here are amazing! I had my car held up for maintenance at the dealer and didn't get here until 5 pm and they close at 6 pm. I found a leak in my tire the night before and aired it up in the morning before my car appointment. I walked in and there's about 6 people waiting in the lobby, another 6 in line plus 4 more behind me and who knows how many other people are waiting elsewhere. The staff was very polite and helpful and took customers up till 6 pm. I overheard the salesman tell a customer that he will go help the crew once doors are locked at 6 pm. This is the type of service I would much rather tip then any horrible waiter that feels entitled to a tip regardless if they are rude to their customers or having a bad day. I've been to another location and their service was stellar as well. Great Job guys! read more

They always have great service! I had a new set of 4 tires put on my 2011 Chevy Cruze and rebuilt the TPMS sensors and 1 failed about a mile from home inTaylor, I called them and they took care of the issue and I had to go to Killeen that same day and another one failed! I called Gabe and he was willing to replace them for free even though it's not so much there fault I decided to buy 4 new ones at my expense and I returned to ask them to install them for me and Steven said he would do them at no cost to me!! Despite having 2 issues with the sensors after they rebuilt them they still were will to take care of the problem, now that's what I call customer service read more

sad to say even from an ex employee of discount tire but the one i went to was a joke to say the least ive been in the tire game for over 20yrs and know better then the lines they fed me over swapping out tires on one of my vehicles ive ran the same tire ratings on my truck for almost 15yrs and they wouldnt swap out my tires based on tire rating numbers so i asked them just to remove the old tires and they wouldnt even do that and i originally bought my wheels and tires from discount tire so after today no more business from me or any of my car guy groups our thousands of dollars will be spent else where (and ive personally dropped almost 20 grand on wheels and tires over the yrs with this company) i mean seriously you wont even work on your own items and you treat your customer like they are stupid even after being told you used to work for them and know better read more

My Jetta had the perfect inexpensive rims and I bent one on a really bad hole in the road. They had been discontinued for over a year but the Asst Manager was really cool, they were super busy and he still took the time to try and help me. Later he called me after he had called each location throughout the US that may possibly have one, and when he successfully found it, they ordered and had it on my car in less than a week. Thanks!!!! read more

So I found a screw in one of my tires this saturday night and nearly died! Me and my husband have been having financial difficulties lately, and the last thing I needed to happen was have a flat. We filled up air that night and hoped it would last until we could take it to discount tires the next morning. Only to find out THEY WERE CLOSED ON SUNDAYS! I was so sad because we had had a great experience before at this location. So we called around sunday morning to try and find a place to fix the tire (Or God forbid have to replace it), and we decided we didnt want to take it to walmart (Terrible service). We called Firestone (the one in the stonehill center) and they told me it would cost anywhere between $21-$41 and take between 3 to 4 hours. I was upset by this, however it was how the man on the phone handled the phone call that made me not want to go there. He treated me as if he was talking to a child! So we decided to wait one more day (and hoped the tire could hold out on us until we could take it to discount tire) Sure enough, it did! This morning I got up and took it to Discount Tire and was greeted right away, a man held the door open for me and said he would be right back to help me as he was already helping someone else. When he got to me he took my information and we went to take a look at my car. He told me it would be no problem to repair and would have someone take care of it as soon as possible. About 30-45 minutes later, my car was pulled up out front and ready to go! AND IT WAS FREE!! THANK YOU DISCOUNT TIRES!!! They will definitely be getting our business when we need new tires. read more

Fantastic place. I have been to two of their locations and both times the service has been fast, the pricing is fair, and the staff are friendly and helpful. They have definitely earned my business. This is the only place I would go to for tires now. read more

This is a good location, Chris hooked me up right. Its also cool they do free tire repair and rotations, if that's all youre needing youll only be paying for the balancing which is $15 (?) read more

I've been a loyal discount tire customer for 13 years. I have moved states and attempted to keep the same account to show this but over the years they haven't kept up with keeping my records. No worries but today, for the first time in 13 years and attempting to add certifications to likely the 15th vehicle I have added, they refused to sell me certificates on 4 tires on a new car I just purchased. The tread was just half way used. I've added certs before at that or lower at other locations. Out of all the years I never had to get tires replaced and spent hundreds of dollars on the tire certificates you would think the way their customer service is known for as top notch, they would allow me to add them. Check my history. I maybe had to cash in once or twice and they were just repairs on my entire line of vehicles. I have referred so many people to discount tire but word of mouth goes far. It's sad, this place used to put the customer first. They are always busy but as things like this start to happen, they will loose loyal customers like me. I wanted to spend $62 today for something they likely won't have to spend money on later. Instead you just lost a very long term customer. I currently have 4 vehicles with certs sitting on them in the past 4 years alone and you didn't care about loyalty. Even spoke to the manger and he said it wasn't a smart move for the business to add them. I feel it was not a smart move not to add them because of loyalty and long term business. Heck, I was going to be paying you money today for nothing other than a status on my tires. Guess they don't see the value of a customer anymore like they used to. Very disappointed. I stood in line for 30 minutes before I was seen just to learn this? Very disappointed. read more

I had appointment yesterday at 2:30 PM. for fixing a flat. 1 worker cashier was helping a customer. The other one just stand ignoring me and keep looking at the other cashier who was try to sell something. Finally after a while he asked me what I needed. I told him I came to fix my tire. He had hard time finding my info. I found it strange I bought 4 tires less than a year from the same store and made appointment online 6 hours before my arrival. After collecting all the info, he came by and told they would not repair the flat because the tire is really bad. I said the tire has only 1 year and what about the warranty. His answer was the Toyota Sienna usually makes tire bad quickly (and of course my car happened to be Toyota Sienna). There was clear incompetence and lack of willingness. I hope I never go to this store again. In addition, the discount store on Braker/Burnet road broke my stud (wife car). It cost me $ 150 to repair and missing few hours of work. read more