I went there this am for tires. Within an hour, I was back on the road. Derrick greeted us with a smile and explained the process while a nice young guy, Isaac, kept us up-to-date with every step of the process - total professionals without trying to upsell. Will be back. read more

I recently purchased approximately $1,500 worth of tires from Discount Tire - Smyrna and expected a level of professionalism and care consistent with that investment. Unfortunately, my experience was disappointing. After my vehicle was serviced, I discovered that my phone charger was missing, and there were noticeable grease stains left on my leather interior. When I raised my concerns with staff, I was met with a number of dismissive responses. I understand that accidents and misunderstandings can occur in any business. However, customer concerns should be handled with respect, professionalism, and a genuine willingness to investigate and resolve the matter. Based on this experience, I recommend caution when utilizing their services. read more

I cannot say enough great things about this place. First of all, the staff no matter who I speak to have all been a delight to work with! They are kind, genuine, professional. They treat you like family. They are super fast as well. A whole new set of tires installed in under 30 minutes and the prices are phenomenal! I also recommend looking into their warranty. It's been a life saver for us and I'm so grateful they offered it! No matter your tire needs check them out.you'll be very impressed! read more

With a smile on his face and a remembrance of me as a customer Derrick L. serviced my car. It was more than a pleasure dealing with him and his professionalism. Thank you Adrienne L read more

This was truly 5 star service. I ordered my tires and set my appointment online. Once I arrived, everyone was friendly, helpful, and communicative from start to finish. My tires were installed in about 25 minutes. Everything was so seamless, which is important when it comes to how stressful buying tires can be. I'd highly recommend this location, no matter where you are! read more

I had two tires that kept leaking after I would fill with air. Turns out one tire had a nail. I never knew this about Discount Tire but if your tire is repairable, they will complete the repair for free. The prices are reasonable and I have no problem getting tires installed within an hour if I ever need service. read more

Busy day for them today, but they communicated well and patched my flat tire free of charge. Don't remember the last time I've come into an auto shop of sort and received complimentary service. Highly recommend read more

They estimates times of completion are never close to what they quote. Have no plans because you gone wait at minimum an hour or so over your estimated time. Then they act like you are wrong for following up. read more

Discount Tire - Wheel & Rim Repair Near Me - Smyrna, Georgia

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Hi - Based on a past good experience here, I returned on 2/14 to get 1 tire replaced on my 2007 Camry Hybrid. Cameron was a BIG help and was able to work some magic to get me a set of 4 tires without breaking the bank. Super nice and genuinely interested in keeping me safe on the road without draining my wallet. Many thanks to Cameron and the rest of the Smyrna team read more

This location has abysmal customer service. Despite spending over $10,000 at Discount Tire in Alpharetta, including $3,000 on 40-inch tires for my truck, this location refused to assist us in any meaningful way after a pothole in downtown Atlanta damaged two of our right-side Pirelli tires. We were told we'd have to pay nearly $1,500 for replacements, even though we had their so-called insurance certificates. In Alpharetta, the certificates were included for free as part of the purchase, but apparently, that standard doesn't apply here. You would think a loyal customer who has spent so much money with this company would be treated with some level of respect or consideration. Instead, we were met with complete indifference. This experience shows how little this location values its customers. I would strongly advise against going here--you'll get no help when you actually need it. Stick with a location that knows how to treat its customers right. read more

Great service and prices! Me and my husband have always gone there to replace our tires. They can match the price if you find a better pricing somewhere else:) read more

The rubber meets the road when your low tire pressure indicator comes on. Don't ride around town with low tires, get your fill at one of the best tire places in Smyrna & Cumberland area. I was helped promptly by Gabe for a free air check who helped me identify my car's tire pressure requirements and identified a critically low tire and recommended keeping an eye on it for safety. With a newborn in tow, I appreciate Gabe and his careful attention to detail. Don't wait, fill up your tires and consider Discount Tire for your next new tire purchase. These folks know their stuff and will treat you with respect. read more

When I come in they are courteous organized and everything goes smoothly. You get an update as they are working on your vehicle and when it would be complete. read more

I brought my wife's car here because I found a nail in her tire. Since they are run-flat tires I fully expected to have to buy a new tire. I had no appointment and came in on a busy afternoon before a holiday. I left the car, to my delight, they were not only able to fix the tire but did it at no charge. Derrick was professional and courteous. I heartily recommend this business. read more

Discount Tire - Wheel & Rim Repair Near Me - Smyrna, Georgia

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Awesome experience. Make an appointment to avoid long wait times. All the employees here were super nice and professional.

Great prices and customer service, highly recommend, I got in and out quick with no appointment.

I needed 2 of my tires replaced and got an appointment for a busy Saturday. When I got in, the estimate provided was 50 mins but they got done in 30 which was great. Also, about 2 weeks later the price of the tires went down - for which they did a price match for me (within 30 days of purchase). I did have to go back into the store to get the credit but other than that it was pretty easy. read more

I had scheduled an appointment on line to get my tires I had purchased at another location rotated. 40 minutes later I went to the counter to ask what it actually means to have an appointment and was told it means they would get to me next. After I was finally checked in their tracker said I'd be done in 30 minutes. After 45 minutes I asked again what my status was and was told I was next. It seems that nothing happened at each step until I asked a service tech what my status was. Final tally - 1.75 hrs for a tire rotation with an appointment. read more

I've become a loyal Discount Tire customer over the years because of their reasonable pricing and fantastic insurance service. I have generally had good experiences with various stores, but this location is by far the best I've been to. I've used this Discount Tire location many times across multiple vehicles (two Lexus) and they consistently deliver tremendous customer experience. This particular location has really superseded what I could expect from a tire service company. I always get an appointment ahead of time using the online scheduling tool and generally they are pretty quick to see me even during busy times. read more

Very nice and helpful staff. They had the equipment and knowledge to quickly repair the tire on my Tesla. The best part is they didn't even charge me anything! (I had to ask twice if they were serious) I will be coming here when it's time to have my tires replaced! read more

I've been to this location a few times during my ~6 years in the Smyrna area. They're always so nice and I've never had an issue. I've replaced my tires here a couple times. I recently had a flat from a screw and I took it in and within the hour it was patched and plugged and I was ready to go. They didn't charge for the flat repair which is wild to me. That's exceptional service. I'll continue to give them my business. Pro tip: make an appointment even if you think you don't need one. Never hurts. I arrived and walk ins were waiting and I was out within a very reasonable time considering it was pretty busy. Great job guys and I really appreciate the help- buying a new tire was a really daunting idea but thanks fully I didn't have to. Bravo. read more

I always receive top quality service here. I leave feeling taken care of & confident that I got the absolute best bang for my buck. Darryl is amazing, very attentive & friendly. I knew the status of my vehicle every step of the way & I witnessed him giving the same amount of attention to every one that walked in the door. I will always choose DT for my tire needs. Thank you! read more

My family and I always buy our tires from Discount Tires. The staff that works there is always professional and willing to assist. they help you find the best deals according to your vehicle tire size and I love the fact that you can insure your tires so that you don't have to worry about the costly expenses to replace them. This is our favorite location. read more

BEST place to take your car for tire/ wheel services! They have amazing customer service WITH a genuine smile. These guys are the real deal and they get it done! Hardest working group out there. My husband and I will always bring our cars here without a shadow of a doubt. read more

Discount Tire - Wheel & Rim Repair Near Me - Smyrna, Georgia

Do not come here if you need something fixed that day. brought a singular tire in with a nail to get replaced and they said there was a queue so it would take about an hour or two to get to my tire. strange considering there were few cars at the location getting worked on. dropped the tire off at 12, waited till 2:45 to call and ask what is going on just to be told it will be another hour and 30 minutes. it's currently 3:07 and i have work in 20 mins and i don't have transportation. not sure if they're understaffed, have poor management or just altogether a bad place to go but save your time and money. read more

Takes way longer than the estimated time they give you. Make sure you tax on 2 more hours then what they quote.

I've been going to Discount tire for years and it's usually an okay experience, but today my sales representative, Quetin H. was so rude and unprofessional. I explained an issue that I was having with my car. I suspected it was the tires or the rotor but I told him I wanted them to take a look (the car is used, but I just got it so I wanted to rule out any issue with the tires.) Before even looking at it he very dismissively tells me that from his training he knows it's not the tires. I ask him to at least take a look at it for my own peace of mind and he said that he didn't want to take my money ($60 service fee). I tell him that I just purchased the car and I don't mind paying. He then says, that he understands that but there's nothing they can do. After I insisted several times, he comes out and measures the tires. I tell him that my husband said that the right front tire looked weird, and Quetin says, "what does weird even mean?" After he finished measuring them he told me that the tread on the front two tires was low and I will need to replace them soon. I then tell him, "that's what my husband meant by weird." He didn't like that comment too much. I tell him that I would like to replace them now, and he is STILL trying to argue with me and tell me that that's not the issue with my car. I tell him that I understand and I have an appt with the dealership to take a look at my car, but since I'm here I might as well replace the two tires that already have low tread (I'm traveling soon, so why not!?). He then nonchalantly says, fine then. Like why do I have to beg for service and to replace tires that have low tread? I had an appointment scheduled so I don't understand why it was such an issue for him. Worst salesperson ever, and his customer service is non existant. When I told my husband later about my experience, he was very upset that the man treated me that way and told me that next time he would go with me because he doubts that he would talk to him that way. My husband should not have to be present though. Men in this industry should treat women with the same respect. read more

Took my car in with a screw in the tire causing a slow leak. Was told that because of the place of the screw in the tire (bottom edge), it would need to be replaced. The estimated time to perform the service was 2 hrs. After 3.5 hours the job was finally completed. Because I only have one car I had to wait at the store the entire time. That is excessive in my opinion. Otherwise, the service was very good. read more

Don't believe all the bs bad reviews. Discount Tires in every location gets busy because they're that professional And good at what they do. Great customer service. I sat in there for 2 hours because there were a lot of people ahead of me. Oh well, do it yourself or stop complaining. Go on and give them folks ya business - Justice Weems read more

I went to this shop for a simple tire repair, and they were slow as shit. It took forever just for no real repairs to be done. Would not recommend. read more

Recently had a flat and needed a rotation and rebalance. Used my life of tire maintence protection and stopped in after making an online appointment. The professionalism is greatly appreciated and this store seems to have improved its customer service since my last experience. read more

There were very nice and professional! I will take all of my cars there! The Smyrna location is fantastic!

Amazing service! I have been here twice already and each time I came in for my service, they did an amazing job and literally nobody can beat their prices. I really appreciate Darryl and his other workers always attending to matters in a friendly and helpful way. This is now my go-to tire shop. read more

Trustworthy staff and very professional! Saved me from buying tires that I didn't need.

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I stopped by with my Tesla thinking that they would order the tires I needed but they had them in stock and I was in and out in 45 minutes. The best customer service I have seen in a LONG time. Derrick was awesome, he came out and showed me with a gadget how much wear I had and that only front tires needed to be replaced. read more

531 #36/2021 This DT is responsive, competitively priced and has GReaT customer service! I've been frequenting this Spring Road DT near The Battery for about 2 years and have been happy with tires I bought and tire rotations. + Ambiance is typical DT customer lounge...open design and clean with several service staff behind the registers. There are several sitting areas strewn about with 2 customer entrances and 1 staff access to their garage. They have hand sanitizers and practice social distancing. Clean, professional and friendly vibe. +++ Services I acquired here were replacement of 4 tires and follow up maintenance. When I shopped around for tires, DT wasn't the lowest. But DT was able to get them in the FASTEST and they matched the lowest price I found elsewhere. Yay! They don't do alignments so I had that done at my dealer. But you can easily get an alignment at a reputable independent garages too. Since then, I've had 2 tire rotations and appointments were super easy to make online. They were on time and got me out of there in less than an hour. Earlier this fall, my car alerted me that my tire pressures were low as that happens when temperature drops. When I checked, one of the four was much lower than others. So I called DT right away and they were closing in 25 minutes. Which meant I couldn't drive anywhere if I didn't get it fixed right away. Luckily, Garret was very accommodating to fit me in! Well, it took me double the time it usually takes to get to DT because of crazy traffic due to the World Series at the Truist Park! Cars were lined up on Spring Road for $200 parking spots. I got to DT, 3 minutes before 6pm and Garret was sooOO nice and personally took care of checking and filling my tires. I was done in 10 minutes! Terrific Service :-). All 4 times I've been, the staff here especially, Garret were professional, friendly and helpful! ++ Price on my tires was middle of several places I shopped but they met the lower price at a competitor's. Apparently, they often match after they verify it at certain competitors. + Parking is free on both sides of the building This Spring Rd. DT offers QUALITY YelpTabuLous service and they make my life easier! read more

Lied to me 3 times about the service just to secure my business. Told me it would be completed by 1:25. It is 3pm, I'm still waiting, they haven't touched my car, it is still not ready. I heard the guy in front of me pay the service member $100 to get him in before me and I watched the cars come into the shop as his indeed got in before mine. JUST QUIT LYING TO ME! If it takes til after 3, just tell me it takes til after 3. Don't lie about it!!!! read more

Mel was wonderful. She helped me on the phone the day before to price match an online discount in-store. I really appreciated her positive attitude and overall knowledge of their products. Would definitely come back and request her! Thanks Mel! read more

The good ol' days are completely underrated. I visited this location around 8am with a minor tire issues. I assessed if they could do tire plugs from one of the mechanics and was assured that they can offer this level of service. They had only 1 bay that was opened --- Here is the rest of the story: Woke up to get an a 7am Chiro appointment at Strong Spine & Body with Dr. Dennis in Sandy Springs. I get there and return to my car and the low level air indicate light was on - I was 5 minutes from the Lexus dealership and decided to run it through there since they are the only dealership that touches my vehicle when it comes to service. So I drive up. It's cold about 30 degrees and there is no line - looks like the rush is over. I get into the reception area and explain that there is a loose screw is the center of my tire tread. I was promptly told that they could service me in two hours... I thought to myself "two hours!!!" Man, I could run into Pep Boys, pull up on the side of the building and they can pull the screw and plug the hole in 5 minutes tops." I decided to call Pep Boys on Cobb Parkway near Cumberland Mall but when they answered after the 3rd call the person who answered stated that they were short handed... and they could not see me until the end of the day! In the meantime my tire is hissing and the air is getting lower! What to do, what' to do. Lexus graciously offered me to put more air in my tire and no charge - I filled up and exited the property not sure where to go. As I drove out there was a Discount Tire location right next store - I'm thinking to myself "oh, today is my lucky day! I know they can plug a tire in record time!" I pull up and they have signs around the building guiding there customers to a free air pressure check station (no photos to show). I get there and get in line... I get the feeling that I may need to go inside and ask the questions to the counter sales team inside can I get my tire plugged. Now keep in mind, for those who are not aware what a plug is. A plug is exactly what it sounds like, The tire mechanic will take a moist expandable rubber piece and pull out the screw or nail and plug it up with the expandable rubber. When I explained what I needed from Discount Tire they said that it wold take 1-2 hours. Keep in mind I am looking at a crew of 6 people with only 1 of 6 Bays occupied! Im thinking to myself 1 to 2 hours for a 5 minutes job.... Thats ok!" I drove off. I drove off risking the opportunity to drive with a screw in my right rear tire, to get back to a tire repair center that was raven on a smaller scale... I get within 7 minutes from my home off of Veteran's Memorial and I see on my right hand side "Hernandez Tires" - I could hear the sound of symphonic music playing in the background as I pulled up. This is a 1 bay tire operation but they utilize their real estate and use the property to take care of small jobs like mine (see photo) Hernandez analyzed the situation, highlighted the issue and resolved on the spot all under 8 minutes! The charge was below what I thought it was worth after all my travels so I gave him a $$ tip! I recommend this business to anyone local or passing thru'ers to give them a shot to fix major and minor tire issues read more