Nick answered my questions and took extra time over the phone to educate me and provide…read morerecommendation. Ultimately didn't have them come out for service, but I would definitely hire them if I need to in the future.

Quality Company & Employees. Good Value for the price. Responded quickly. Will use ASAP Appliance…read moreRepair Again.

Schedule the appointment very easily and fixed the problem quickly. Also very polite and friendly…read moreservice.

I wish I could give ZERO stars. Booked an appoinment online for 6/27. Got a confimation email. The…read moreday before I get an email they have to cancel my appoinment due to a funeral. Totally undetand that. I follow up the following week to see if we can get back on the books and if they had appointments on Friday 7/3. They say yes, what time? I ask for a morning appointment. There was a delay getting back to me. Finally received an email at 10PM the night before saying I was scheduled for 9-11 on 7/3. I respond okay. I get another follow up email that he needs my address and phone # texted to some number. I respond to the email with the information and state that he already has that informaton from when I booked the appointment online. Not sure why I would text it to some random number. 9-11 comes and goes. I emailed him and said to cancel my apointment. He emails me back to say he is finishing up a customer and will be on his way. I say "OK", Five minutes later he emails ad cancels my apointment and said he didn't have any of my information on any of his sites. I responded to hsi email with a snipet of the original email with the booking confirmation # on it. Not sure how this guy gets 5 star reviews. I undertand being a small business, but this was not a good expereince. I would NOT recommend him to anyone.

Tyler did a wonderful job fixing our air conditioning unit, honest and sincere worker!!read more

We've been customers of Hoffmann Brothers for years. Incredibly knowledgeable, great customer…read moreservice, use their own technicians, would highly recommend for HVAC and plumbing! Haven't had the opportunity to use their electrical services, but HB is who we'll call! 5 stars!

I called Andy's to come out and diagnosis my Speed Queen washer. Scott M arrived and was extremely…read morehelpful and courteous. The professionalism and the way this gentlemen presented himself, I knew I called the right place. He diagnosed the problem and explained everything. He ordered the parts and came back and fixed my washer. Wow what a blessing he is. I could only hope that everyone who you call when you have a problem could sweep in and save the day the way Scott did. I'm thankful.

Easily the worst appliance repair company on planet Earth. We just moved and the new outlet was…read more4-prong and our unit was 3-prong. We replaced the cord but it didn't work. Called Andy's. "Repairman" (lol) told us we needed to use LG screws to connect and had us buy new ones. That's the "service" we received for $169.00. Still didn't work. Called new company. Guy immendately checked the power. Breaker was tripped. Andy's didn't even check the power. Guy laughed when I told him the story about the LG screws. Called Andy's multiple times and was told manager would call back. He never did. Apparently he is a spineless wimp who hides behind his employee's skirts. Stay away from these inept, unethical thieves masquerading as experts in the field.

No follow through. I was initially pleased with this company. They were friendly when making the…read moreservice appointment, the technician arrived on time, seemed knowledgeable, and was professional and courteous. The appointment ended with the technician going to search for the required part and get back with us in a week or two. This never occurred. It's been about two months without any communication from the company. I've called during business hours a few times only to receive voicemail. I've left messages, but have not received a call back. It's ok if the part is not available, but at least communicate back to the customer. They got paid for the service fee, but we still don't know if the problem can be fixed or not. I don't recommend this company.

My washer stopped. It wouldn't empty the water or spin. It happened once YEARS go. At that time,…read moreAffton-Mehlville was recommended by a friend. As I recall it was a painless experience both in time and money for me. I've recommended them over and over. This past Friday afternoon I called to get someone out to fix my washer. It was a holiday weekend so the earliest would be Tuesday after 11am and before 1pm. I got a call from Josh this morning saying he was 10 minutes away at 10:37 did I want him to come by earlier? Absolutely! Josh was polite, knowledgeable and quick. He was out the door around 11am. Another painless experience for me and my washer. I will continue to recommend Affton-Mehlville. They are honest, hardworking people. Actually worthy of more than 5 stars!

Great company, Tony was very helpful and only charged for what we needed. I kept his number for…read morefuture jobs!

The technician was able to come out the same day and fix our refrigerator. Very knowledgeable,…read morefriendly, and efficient.

Noah was amazing!! My dishwasher broke overnight and Mr. appliance of greater St. Louis came out…read morewithin three hours of me calling! Noah was wonderful with great customer service!! he explained everything very clearly and put together my dishwasher very nicely! Highly recommend Mr. Appliance of St Louis and Noah!!

Mis-diagnosed Bosch dishwasher issue. After over $500 in repairs we still don't have a functional…read moredishwasher. Wouldn't use them again or recommend.

I rate this business zero stars!!! Terrible customer service!!!!! Terrible follow up on fixing…read moreappliance. Wanted a different technician only to be told he is THE ONLY ONE IN THE AREA!!!!! Really!!!???? Now working on getting my money back!!!! Will only give me 1/3 back. DO NOT USE THIS COMPANY!!!!

Highly recommend! This place is great! Owned by family that has always sold great appliances and…read moredelivers quickly! Wonderful customer service!

If you're in the market for a second hand, quality appliance, in South St. Louis, you've found…read moreyour spot! John's has been at the same location, for as long as I can remember and has consistently offered quality used appliances. Since one isn't often in the market for larger appliances, I have only bought from him twice in the last 15 years or so, but with that said, the used dryer I bought from him 12 years ago, still works. You also, can't find a more reputable and nice guy - he's not going to gyp you or sell you some crap. At Christmas I called to see if he could send out a repair guy, but he said due to the age of my frig, that I would probably end up getting ripped off. He asked me the specifics of what was wrong, told me what part would potentially fix it, then told me where to go to by the part (Marcone Appliance Parts) and how easy it was to fix = $50 later my frig was working, and all because he's a nice guy. If you need an appliance or a repair, check out John's!

I would strongly encourage potential customers to consider a more reputable company before doing…read morebusiness here. In my experience, this company does not adequately stand behind its workmanship despite advertising a "100% guarantee." The original repair work on my ice machine was completed in mid-August at a cost exceeding $550. Within a short period of time, the unit began experiencing additional issues. In October, when the machine stopped working, I contacted the company and scheduled a service appointment. After performing troubleshooting on my own, I was able to temporarily resolve the issue and informed the company so they would not need to make a service call. At that time, I was specifically advised not to hesitate to contact them again if the problem returned. Now, in mid-May, the ice machine has once again begun intermittently malfunctioning. When I contacted the company regarding the recurring issue, I was informed that I would be required to pay an additional $100 service fee simply for them to inspect the appliance. Based on this experience, I do not believe the company's advertised guarantee reflects the level of post-repair support actually provided to customers. I was also disappointed in the manner in which the matter was handled by management.

Was referred by the home inspector and I'm glad I didn't check Yelp but just trusted him. My…read moreservice call was scheduled promptly. My only frustration was that they couldn't narrow the appointment window beyond 8 - 12. However, the day of, I was sent a text to let me know the technician was on his way and I could monitor his location! This is a game changer for service calls!!! Imagine not being tied to the house all morning! The technician was extremely knowledgeable and helpful. He went above and beyond to show me what had happened and explain what needed to happen. The repair itself was simple, but having an experienced technician made a real difference. Cheap? No. But I suspect cheap is what got me here in the first place. Had All American Appliance done the install of the dishwasher in the first place, I don't think I'd be looking at thousands in restoration costs. Go with professionals and know that the work is being done correctly.