Roman helped us out with a last second after hours pre-purchase inspection. He was highly…read moreresponsive and communicated perfectly throughout the entire process which ended up saving me headaches later down the road. He did a very thorough job and went well above and beyond expectations. I highly recommend you reach out to Roman and his team for any vehicle service/maintenance needs.

From the owner: Welcome to Primes Auto Service — Your One-Stop Automotive…read moreDestination. Located in the heart of Charlotte, Primes Auto Service is your full-service automotive repair and collision center, proudly serving local drivers, fleets, and national accounts. Whether you’re here for a quick service or complex repair, we deliver precision, speed, and unmatched customer care. We Do It All Under One Roof: • NC State Inspections (including emissions & safety) • ADAS Calibrations for advanced vehicle systems • New & Used Tire Sales • Tire Mounting, Balancing, & Flat Repairs • Wheel Repair & Refinishing • Complete Auto Body & Collision Repairs • Aluminum Panel Repair & Paint Work • Frame Straightening & Insurance Work Welcome From preventative maintenance to full body restorations, we’re equipped with the tools, technology, and team to handle it all — fast, affordable, and done right the first time. Why Choose Us? At Primes Auto Service, we don’t just fix cars — we build trust. Our team is committed to honest diagnostics, transparent pricing, and top-quality workmanship backed by years of experience and the latest repair standards. Conveniently located | Fleet welcome | OEM diagnostics | We accept all major insurance

Heard good things about these guys through the BMW club as doing quality work at competitive…read morerates.. CEL lit up while we were visiting family in Charlotte and gave them a call. They were able to schedule me in on short notice, diagnosing it as a warranty covered issue. I was able to delay repair until we returned home. Shop was clean, organized, and offered custom performance upgrades. Highly recommend. The Club was right again.

Made an appointment to get oil changed and inspection done. Quote was accurate and work was done in…read moretime estimated. Customer service was great! Glad I read the reviews and found this alternative to dealer service.

Everything went perfectly. Quick call back by Danielle and easy to arrange time to have my car…read morerepaired at my home. Trey, the technician, is awesome. Arrived on time, very nice and did a perfect repair. Price very fair. Highly recommend!

Recently had the pleasure of meeting Daniel from M Work. Needed a rim repair done due to a large…read morecurb scrape mark. Contacted Daniel via Yelp on the weekend and he promptly got in touch with me that Monday morning. I sent detailed information and pictures and Daniel provided an excellent price quote for the repair. Daniel explained what work was needed and the repair was done on a timely basis. It's been a great experience with great service from M Work thanks to Daniel.

I am absolutely furious and deeply disappointed with my experience at Rent-A-Wheel. I ordered tires…read morethrough SimpleTire.com with an initial installation appointment for September 9. Surprisingly, the tires arrived early, and the store contacted me on Friday, September 30. Despite being over two hours away in Sumter, SC, I returned their call on September 2 at 4:39 p.m. and was scheduled for an appointment at 11 a.m. on September 3rd. Given the distance, I woke up around 4 am to go to the gym, drop off my child, and then head to the store. I arrived 12 minutes late, yet I was told the 10:30 appointment was being serviced, so I would have to wait a few minutes. I was okay with this, but what followed was nothing short of a nightmare. My car was not pulled into a bay until 1:05 pm--two hours after my scheduled time. At 1:28 pm, I saw the serviceman drive off in the company vehicle. I looked in the bay to find my car jacked up with all the tires removed. I asked the front desk agent where the serviceman had gone, but she had no information. He returned only after 1:45 pm, offering no explanation or apology. I am sitting here at 1:52 p.m. with no car, missing all my meetings, and having a completely ruined day. This level of service is unacceptable. I will never return to this location and would not recommend it to anyone, not even my worst enemy. Avoid Rent-A-Wheel at all costs if you value your time and sanity.

Thank you, I'm glad the response is very humbling…read more Be sure to thank Rocky he is an asset very kind. Julietta

I bent a rim on a shoulder drop off and didn't know if the allow rim could be repaired. I located…read moreAlloy Wheel Repair Specialist on Westinghouse Blvd and spoke to Luke. I traveled there to see what they could do and after meeting him he looked over the rim and felt confident that it could be repaired. I left the rim and picked it up the next day fully repaired. They did an outstanding job on the repair and their customer service was exemplary. They do much more than straightening out rims with color powder coating along with other rim finishes. Great company and staff. The repaired rim cost me half of purchase of a new or used 20" allow rim. Great job to the staff and thanks for saving me some time and money.

I messed up my front wheel and made an appointment. I drove in for a scheduled repair and waited,…read moreIt was quicker than I expected and looked great.

Great Experience and excellent service from start to finish. Stephen scheduled me in for an…read moreappointment, gave me a few options to chose from, and got me in and out within an hour. I got some nice like new original wheels AND tires for my Jeep Wrangler Rubicon at basically the same price that the bigger tire shops wanted to charge me for just the tires. Thanks again, I'll glad I made this road trip across the US and stopped here before my tires gave out!

These guys have great section of rims in stock at unbeatable prices. Located almost in the heart of…read moreCharlotte which is very convenient for me.

Have a 22 elevation that needed leveling up and a realignment/balancing tire adjustment and could…read morenot be happier with the results. I honestly think it drives better now than when I drove it off the lot new.

Great prices, communication and products. I was thankful to find them after much research and…read moreconsideration to upgrade the wheels and tire on my bronco. I'll definitely recommend to friends!

Needed a cosmetic rim repair on my vehicle…read more I called the location, left a message and a representative reached out to me. I was able to make an appointment within a week. She provided me with numerous options. My apt was at 1pm. I arrived at 1pm (office is closed for lunch until 1) and was immediately greeted by a receptionist. She advised me to fill out a form and proceeded to check me in. She viewed my vehicle, took photos and quoted me a price. I was able to leave my vehicle and return home to continue to work. The service took about 2 hours. Rep called to advise me that my vehicle was ready for pickup. I retrieved my vehicle just before closing as I has some work tasks to complete. Check out was seamless & the work was great. You can't even tell there was an issue with my rim at all. I hate I didn't take any before and after photos! I would definitely recommend! Great work & reasonable priced

Mark did an amazing job fixing my curb rash . It was pretty bad and he made it look brand new. The…read moregirls in the front office were really cool and helpful. Thanks RGX for getting me right

This is crazy....but this is a review for not getting any service done…read more My Camry is getting up in age and the instant oil place recommended a transmission fluid change. After calling and speaking with Joe, he spent over 5 mins with me on the phone explaining the pro's and con's and recommended I not come in for a trans service. His expertise and willingness to spend time on the phone with me just reaffirmed the 5 star rating on Yelp and future service on our cars to be performed at H&H!

Came in with a flat tire and they couldn't help me. I don't understand how and why they can't…read moreprioritize work orders. A flat tire takes what 15-20 minutes? Removing a transmission or engine works is lengthier. Fix the tire and then go back to the more complicated job. It's not difficult. One of the mechanics was unprofessional and refused to answer the front desk guy as to how long it might take for him to complete the current job. I wouldn't recommend this place at all.