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    Discover Puget Sound

    3.6 (5 reviews)

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    Chalo & Co

    Chalo & Co

    4.1
    (7 reviews)
    0.0 mi

    This shop has really cute, creative items. It's a great selection of original souvenir pieces…read morewhether their for you to take home after a Washington visit or to take to other people you are traveling to visit. The only thing that was a little irritating was the service. We were there 3 hours before our flight. The shop was supposed to be open according to posted hours, but it wasn't. Finally about an hour before boarding, it opened. I took about 15 minutes to pay my tab at the restaurant, and then went into the shop. I was already browsing about 5 minutes, and the clerk informed me she had to close, and I had to leave not even allowing me to pay for the few things I had picked. About 15 minutes before boarding, she came back and opened back up, so I went in and bought the things I could get in that time. If I hadn't liked the shop so much, I wouldn't have gone back.

    Goods are super cute but the service isn't. The cashier lady was rude and not customer-obsessed at…read moreall.... I purchased two pouches at once and explicitly mentioned that "they are gifts so would be great if you could lightly wrap them." She went: " I was about to do it anyways, you don't need to tell me." Ok maybe not in good mood I get it. Then at the end of the wrapping, I said " I will pay 10 more cents for another bag, because they are for two different people." This is when the non-sense started: the lady said dryly: sorry I can't do this. These bags are not for gift bags. And i can only give one per customer. I was like: but i bought two goods and they are gifts for two different people and im not asking for free bags, i am paying for them. She went on and on about she is serving these paper bags for more customers bla bla bla. Kept pressing on these paper bags are not "meant to be gift bags". Come on, have some common senses. Isn't it supposed to be "first come and first serve"? And me purchasing two goods (medium size, not tiny goods), should justify for one bag per goods, especially when I pay for these bags! Owner should provide proper training for the cashier staff before they piss too many customers off and ruin the business. The products there deserve better staff to sell them.

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    Chalo & Co
    3/21/26
    3/21/26
    Chalo & Co

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    Discover Puget Sound - artsandcrafts - Updated August 2026

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