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    7 years ago

    Helpful 3
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    4 years ago

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    5 years ago

    They don't offer NFL Sunday ticket. Have to reset daily. Truly a sorry company.

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    6 years ago

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    7 years ago

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    9 years ago

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    14 years ago

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    5 years ago

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    10 years ago

    Horrible service. Would not have signed up with them knowing that... Not many stations to watch. Allot are doubled up

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    11 years ago

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    Optimum

    Optimum

    1.3
    (191 reviews)

    I had a much better experience with Alton, the tech who came out to see why I was being dropped by…read moremy internet. He spent 70 minutes here checking my connection out by my mailbox. The last tech, a year ago, either didn't go near that connection or spent little time there. Alton sent in an order for service at that "box". He said that I might lose connection until an Optimum truck fixes whatever needs repair at that location for my internet. Alton thoroughly explained everything. He also assisted me accessing my Firestick which hadn't worked since the prior tech guy replaced my modem Spring of 2025. Alton was professional, informative, respectful. I also want to repeat how much more helpful Vic was in the downtown office than my last two visits which involved the same gentleman who seldom looked at me and seemed bored with his job.

    The staff at the office tried to help. Unfortunately the company is not set up for customer service…read moreand the only time you really contact the customer service department is when things go wrong. It's hard to fix things with this company but it's the only game in town so.... Good luck! Oh, and it's impossible to park by the store. You only can park in the apartment complex behind or next to the store. I found this very difficult but that's what the staff said is the parking for their store. Very confusing but nice you've been there once you now know. If only there were real competition in Flagstaff.

    Bluespan

    Bluespan

    3.7
    (6 reviews)

    Worked with Kelton over email to get information. He was quick and knowledgeable about the service…read morein my area. Installers were fast and worked hard to maintain aesthetics in install as well as getting the best possible signal. As for the service, I am getting what I am paying for on the dot. I have had some slow downs later in the evening, but I think it could be all of my Apple products doing their late night backups. During the day it has been flawless. If you are in rural Flag and dealing with DSL, cut the cable. Bluespan is MUCH better for speed, reliability, and customer service. I highly recommend them.

    Extremely happy customer for over 2 years…read more We had constant internet service during the record breaking 32" of snow in 17 hours in Feb 2019. BlueSpan is an outstanding and affordable internet service for Flagstaff residents. We pay less than $50 for a very constant and reliable internet at 10 mbps down and 2 up with pings under 80 for you gamers. We only need 5 mbps for HD streaming of Netflix, Hulu and Amazon. Why pay $100 with Suddenlink for excessive speeds or any amount to Centrury link for intermittent, unreliable 2 mbps. Customer service is personal, local and professional. Speak to caring and knowledgable reps here in AZ. They understand, follow up and genuinely care about serving you as a customer. If you are looking for an affordable and dependable internet service, give BlueSpan a try. You will be happy years later like me.

    Verizon Authorized Retailer, TCC

    Verizon Authorized Retailer, TCC

    2.7
    (32 reviews)
    $$

    After being a Verizon customer for approximately 21 years, I am extremely disappointed with my…read morerecent experience. I have spent more than 20 hours trying to resolve repeated account, contract, pricing, and insurance issues, and my agreement required multiple corrections while I received inconsistent information from different representatives. March 21: I signed my contract. During enrollment, the contract terms, conditions, pricing details, and limitations were not clearly explained. The plan was presented as approximately $45 unlimited service including hotspot, but the actual costs and added charges became significantly higher. At the same time, I specifically requested mobile replacement protection through Asurion for my phones in case of damage or replacement needs. April 21: I contacted Verizon after discovering the requested mobile replacement coverage had not been added correctly. Instead, I was enrolled in technical support coverage, which is completely different from mobile device replacement insurance. May 05: I called again specifically to verify that my phone replacement insurance had been corrected and added to the contract. I was told everything was properly set up. May 23: After calling again, I learned that the requested coverage and corrections still had not been handled as expected. My concerns include: * Contract terms not fully explained at signing * Pricing differences from what was presented * Lack of transparency regarding costs and promotions * Incorrect insurance enrollment * Repeated account corrections * Excessive time spent trying to fix avoidable issues After more than two decades as a customer, I expected better communication, accuracy, and transparency. I hope Verizon reviews this matter seriously and works toward a fair resolution.

    30 mins of personal conversations.... Zero customer…read moreservice... This dude is a joke. Get dates and laid on your own time.

    DISH - televisionserviceproviders - Updated August 2026

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