Ask for Trevor. went in hoping for a quick experience and he was great. very knowledgableread more

This store is amazing the workers who work here have great energy I would recommend this store to…read moreall they are very helpful as well, one of the workers Amy had helped an elderly with there payments on the mechanic

We bought a home in No. Arizona a few months back and I called Century Link only to have them take…read moremy money, arrange an appointment and then later tell me they could not provide me with service. Blah! Wasted time and effort... I then called Hospitality Wireless based on a FB recommendation. Wow. They could not have been nicer, knowledgeable and efficient. They care and it shows. Great service/signal and today I called about an issue with an Amazon device (WiFi issue maybe?) and they went above and beyond to help me with what wound up to be an Amazon issue and not theirs....THANK YOU Hospitality Wireless, you guys ROCK!

Getting 2 stars only to give credit for pleasant customer interaction, but service has only been…read morehit and miss. Always one reason or another for service disruptions. My Verizon hotspot worked every time Hospitality went down. Stuck with Hospitality for over 8 years of growing pains in Williams. There was no 60 notice of cancellation policy back then, but we just moved to Prescott and they are charging us anyway. Quick escrow on sale in Williams and purchase in Prescott, so only a 10 day cancellation notice was given to them. New owners in Williams wanted to choose their own provider and told me to remove the Hospitality equipment and patch it up. As a long time customer I explained this to Hospitality and I asked for a waiver. Their team deflected my request "to accounting", then no response. Asked again, and Daniel/owner saying, too busy with downed lines and they're just following FCC rules "1M$ fine if 60 days not followed". I told them to cancel autopay and still have no confirmation for even that. There is no FCC mandate for 60 day notice between a private company and individual customers. Company policy can always be adjusted to accommodate any specific customer request. In Prescott now and bought Starlink. Instant improvement in reliability and speed. I do not recommend Hospitality. Go with Starlink or someone else if you want and need quality and reliable internet service.

Worked with Kelton over email to get information. He was quick and knowledgeable about the service…read morein my area. Installers were fast and worked hard to maintain aesthetics in install as well as getting the best possible signal. As for the service, I am getting what I am paying for on the dot. I have had some slow downs later in the evening, but I think it could be all of my Apple products doing their late night backups. During the day it has been flawless. If you are in rural Flag and dealing with DSL, cut the cable. Bluespan is MUCH better for speed, reliability, and customer service. I highly recommend them.

Extremely happy customer for over 2 years…read more We had constant internet service during the record breaking 32" of snow in 17 hours in Feb 2019. BlueSpan is an outstanding and affordable internet service for Flagstaff residents. We pay less than $50 for a very constant and reliable internet at 10 mbps down and 2 up with pings under 80 for you gamers. We only need 5 mbps for HD streaming of Netflix, Hulu and Amazon. Why pay $100 with Suddenlink for excessive speeds or any amount to Centrury link for intermittent, unreliable 2 mbps. Customer service is personal, local and professional. Speak to caring and knowledgable reps here in AZ. They understand, follow up and genuinely care about serving you as a customer. If you are looking for an affordable and dependable internet service, give BlueSpan a try. You will be happy years later like me.

After being a Verizon customer for approximately 21 years, I am extremely disappointed with my…read morerecent experience. I have spent more than 20 hours trying to resolve repeated account, contract, pricing, and insurance issues, and my agreement required multiple corrections while I received inconsistent information from different representatives. March 21: I signed my contract. During enrollment, the contract terms, conditions, pricing details, and limitations were not clearly explained. The plan was presented as approximately $45 unlimited service including hotspot, but the actual costs and added charges became significantly higher. At the same time, I specifically requested mobile replacement protection through Asurion for my phones in case of damage or replacement needs. April 21: I contacted Verizon after discovering the requested mobile replacement coverage had not been added correctly. Instead, I was enrolled in technical support coverage, which is completely different from mobile device replacement insurance. May 05: I called again specifically to verify that my phone replacement insurance had been corrected and added to the contract. I was told everything was properly set up. May 23: After calling again, I learned that the requested coverage and corrections still had not been handled as expected. My concerns include: * Contract terms not fully explained at signing * Pricing differences from what was presented * Lack of transparency regarding costs and promotions * Incorrect insurance enrollment * Repeated account corrections * Excessive time spent trying to fix avoidable issues After more than two decades as a customer, I expected better communication, accuracy, and transparency. I hope Verizon reviews this matter seriously and works toward a fair resolution.

30 mins of personal conversations.... Zero customer…read moreservice... This dude is a joke. Get dates and laid on your own time.

We signed up with Dish to provide satellite tv service for my house and also for a 5th wheel…read moretrailer on the property that was owned by, and being lived in by a couple. The installation tech called the day before to confirm installation the next day, and he was told that the 5th wheel was pre-wired for cable, and all he had to do was screw the cable wire onto the Jack on the back side of the trailer. He was also told NOT to drill any holes into the side of the trailer. Next day, he came out, got out his drill and started drilling a hole high up on the front side of the unit. Unfortunately, he drilled through 3 Romex wires, all hot, and crossed 2 separate circuits, sending 240 volts through the whole electrical system. As a result, this burned out the wall heater, the power inverter that converts 120 volts to 12 volts to run the motors for the pop-outs, and burned out most of the fuses. A local RV repair place has said that they would need to pull off the siding in order to inspect the wiring for melted insulation, and they estimated the cost of the repairs at $12,000, which exceeds the value of the 5th wheel. The 5th wheel cannot be lived in its present condition, so the owner and his wife had to move out and find other housing at a much greater cost. It has been 18 months now, and the only response I've had from Dish was that they turned me over to a collection agency for the last $45 that I owe them for buying out the contract. So first, they destroyed my trailer and now they want to destroy my credit! It's amazing that these people can put a satellite into orbit and broadcast tv to a zillion people, but they're not smart enough to know even the most basic principles of customer service! This is inexcuseable! If they dont get off their butts soon, they're going to get sued. Dish is a pathetic company. Dont use their service. Find another company that understands customer service.

This dish network is no Help in a problem especially if you are disabled. Stay away from dis…read moreNetflix. Doesnt exit when you use it it just sticks on exit.

Great installer, Noah Great support, Maleshia…read moreGreat signal Great Pricing Best experience with the set up and arrival time for installation.

Very happy with all aspects of Mile High Network since making the change from a well known, yet…read moreconsistently unreliable provider. Grateful for their professional, helpful, friendly customer service department and tech support/installation team. So glad we made the switch! As a bonus, we got to meet Jackie today at the Dewey-Humboldt event in town.