Rude customer service that is outsourced in Mexico. They lied about the service requested, charged more, gave less channels, and said that I'm stuck with that service for 2 years. It's insane that they blame and lie to the customer!!! read more

If yo are thinking of going with Dish, don't. They have a computer glitch in their wireless tv boxes that won't be fixed until sometime in December. The screen freezes and then goes black. It might come back on in a couple of minutes but it has to reconnect with the signal. I told them that wasn't acceptable, and basically they said that is the way it is. No discount for faulty equipment. I may have to look elsewhere. read more

I loved Dish TV for at least 5 years. After I got my Hopper I have loved it even more. Recently I noted some issues and called. They scheduled a tech for the next morning. Samuel arrived bright and early. He was very professional, very pleasant, extremely knowledgeable. He ended up changing the Dish out for a new one in a swift and timely manner. He was a great representative for the company. I recommend Dish highly and refuse to waste time talking to others about switching. They all have price increases over time, still Dish will work to help and their service is excellent. All advertising today is deceptive. We have to read fine print and ask questions....in the end I won't switch.... DISH IS THE BEST. read more

I had Dish TV put on yesterday around 11 I was promised certain channels like PBS channels and I did not get them I was told I get a hundred and 20 channels and the price would be $52 and something I was lied to I am so upset about their situation and they want to charge me $400 to discontinue their services which I haven't even had for 24 hours yet I think that they are overrated I thought I was calling DirecTV which I thought I I should have but I got dish instead and I'm very unhappy very very unhappy with Dish I would not recommend dish to anyone because they don't stand up to their standards there one sided with their company I think that the customer should come first and I'm very pointed very unhappy and I have to wait until they review the conversation I had with the lady yesterday to get my Dish TV and I am going to unplug Dish TV because I don't want it if I have to pay for it for the next two years which is the contract they won't let me out of the contract because they say That's the Law the law is you promised me what I didn't get so I'm paying for something I don't want so I think dish is a very disappointing company and I think people should look more into dish and direct before they even sign a contract or even speak to somebody I wish I had never contacted them dish is not a good company to work with thank you Sharon Fletcher read more

I was very happy with dish until this last week I ordered the fight on September 16 lost power before the fight started call dish at 8:08 PM to let them know about the problem and they said there's not an issue that they won't charge me fast forward till yesterday looked in my bill they had charged me the $80 for a fight I didn't see then they had the nerve to tell me that I didn't call in and I told them I have the phone bill to prove that I called that night and that I can get proof from San Diego gas and electric about the power outage we had spoke to three different people and they're all basically told me that I'm lying that I didn't call do not get dish!!! Get Direct Tv instead! read more

Just signed up with dish because of a pretty good promotion that offered either a free year of Netflix or a free year of their "Redzone multisport package" which their agent told me included the Red zone channel as well as all NFL games. I chose the latter. After install (5 hour window BTW) I found out they don't have all NFL games, just whatever is available over local network TV. When I provided them with a transcript of my original conversation where their agent lied to me they offered me 1 free pay per view. I declined and asked for the free Netflix instead and they told me it was too late for that. Bottom line... I'm screwed and Dish lies. read more

I have had Dish now for about 8 years and they have been good. I was a Cox customer for 25 years and just tired of dealing with them. Cox is a company that NEVER fails to disappoint. Dish has been fairly easy to work with and the product has been very reliable. Only issue is when they are negotiating with services like ESPN, FOXSports, local CBS, etc. Sometimes those channels go off the air, like FOX Sports is now, we were not able to see last years Padres broadcast but that was not a bad thing. Cox internet is all we have now and they can not meet the performance requirements they advertise. And that was before COVID19, now with this lockdown they are falling apart. Again Cox falsely advertise their products but uses the euphemism "Up to 150 MBPS" while delivering 25 MBPS and thinks that is OK. I just wished satellite internet was better. Dish works with Hughes and I believe ViaSat are the only two viable options and they are average. read more

Dish network is absolutely horrible!! Dish is nothing but money hungry scammers taking advantage of first time customers all over a contract technicality. We had dish installed Saturday and immediately had technical problems that were unable to get resolved so we canceled service SAME DAY as installation and they held is accountable for a 2 year contract and made us pay $480 for cancelation fee + $15 to mail in all equipment!! Horrible customer service that tried to bully there service on a first time customer. Unacceptable!! Direct TV is the way to go! read more

During my phone call, Dish people were very helpful and explained everything in detail. They were very clear that after the 3 month trial period with Cinimax and Showtime, and the one year free HBO, I would be billed unless I cancelled. The only friction occurred regarding the Hopper 3. They checked something and said I didn't qualify. Baloney! They wanted me to pay $50+ for the Hopper 3. No way was I going to do that. This was a deal breaker for me. They finally gave me an additional $50 on a gift card. I also didn't like that the representative would not take no when I said I didn't want their "bill saving" program. No means no. Now they are calling and emailing me. After we finalized the 2 year contract, I was kept informed about the installation time and he was on time. The man from GO Dish was very efficient and extremely helpful to both my husband and me. We are very pleased with the installation and operation. So far everything is working well and the picture qualify is great. read more

Very unethical group. I have many complaints but will give only two both when trying to quit Dish service. With a very small change and in their service they will start another 2 yr contract and your stuck for 2 more years unless you are willing to pay a very heavy fine. Also, they require you to take the module off your dish on your roof or you will be charged for that too. CLIMB YOUR ROOF TO REMOVE THEIR EQUIPMENT??? read more

It is barn in the worst I have ever seen. First they sold me equipment that died within three months, which also negated the deal to get me to sign up a recording many movies for free. When you have a problem with the equipment, you have to play dish technician, they're on the phone and walking you through so you do their work. When you know what the problem is they won't listen to you, they have to follow their little script and waste a bunch of your time not to mention piss you off. I've had troubles receiving for about a year now and finally made the time to get it fixed. Today they give me a window between 8 AM and 12 o'clock noon. I got it really had prepared, and since that scheduled time, they have updated that window three times. So they give you a window, and say they'll let you know when your technician is on their way. But they just keep updating the time making That window useless, along with your whole entire day too. They are cheap and in this case you even get less than what you pay for. I'm looking into cable now. After so much effort for a few years it just finally cry uncle and you have to give up on them. They certainly have given up on their customers long ago. read more

We have had Dish for over 15 yrs until we moved to San Marcos area. Technicians were rude, didnt show up at all and lied on their reports back to the main company. For safety reasons, i would not choose this company. They obviously do not appropriately scan their contracted employees. read more

As the price went up, my channels went down. I just cancelled my account and they are going to charge me $220 to get out of a contract. They promised me free Netflix for a year and I didn't even get a day. The signal was so bad I had interference on every one of my DVR recordings. The installers couldn't figure out the connection because it was password protected and they had to come back twice because of bad communication. I let it go. The guy that I spoke to just now told me about the cancellation fee and I told him "good luck getting that paid" and he said "we'll just charge the card you opened your account with." Fortunately, that card was cancelled because some other criminal tried stiff me. DON'T USE DISH! read more

DON'T GET DISH!!!! I'm with Rebecca M. If I could give zero stars I would too. I signed with Dish with ever intention on staying at my residence for at least a few years. Unfortunately the owners of the property are moving back to the area and I had to move. I moved in with someone who already had cable so I didn't need it where I was moving to. I had four months left on my "contract" so they charged me $100.00 early cancelation fee. I asked to talk to a supervisor and I was told "there is nobody at Dish that can wave the early cancelation fee". I had to cancel early with AT&T at my prior residence and they waved their fee. I will never go with Dish again and if you do and you sign a contract, you'd better be sure you're going to be there the full term. read more

I called to inquire about their internet services and the person who was supposedly in charge of giving such information was extremely rude. This person literally did hang the phone on me when I asked him for the details of the internet. It is the worst service by phone that I have ever received. If you have people like that represent your company, Im going to say that your company literally is a failure-put simply. That is not professional. That is not excellent service. I absolutely agree, they should check what kind of people they are hiring. If I had perhaps thought about signing a contract with them, now Im completely sure that I will never pay one cent to this company. I would not even give it a star, to be honest-only because these reviews force you to. Do not sign any contract with this company. You are going to be stuck dealing with rude people, I warn you. Dish= Company Failure. read more