Ok...so I have an old clunker that a friend of mine built. For some reason after I moved it started…read moreacting up. I looked on Yelp and found SDCC had the best reviews, so i tried them out. I ended up having some viruses....SDCC cleaned up my computer and it works great! I would definitely recommend them.

Unlike the positive experience that most people here apparently had, I had an overall unpleasant…read moreexperience with San Diego Computer Consultants/The Chip Merchant. My bottom line impression of SDCC is that they are fine if you know nothing about computers and want something simple done, but that their level of expertise is intermediate - not wizard-level - and that they are lost with complex problems. A few weeks ago, I borked my three-month old Win8 computer by hard booting it. I eventually found a self-diagnostic text file that said that the master boot record needed to be rebuilt. It also seemed that Windows/DOS had suddenly lost the ability to see most of my hard drive's approximately 600 GB of music, pictures, and files, so it might need to have the File Allocation Table rebuilt as well. Having dealt with trying to repair a crippled Win8 installation before, I knew that Microsoft had closed off many of the avenues that previous versions of Windows had for an amateur like me to try to get in there and fix things. So, I thought to myself, "Perhaps it's best not to waste time trying ... bummer that it'll cost a hundred dollars or two, but I'll take it to experts, and they'll know what to do to get it working again". I saw that SDCC had a sizable number of five star reviews here on Yelp, so I thought that they would be trustworthy place to get the work done. I tried to ignore the one or two star reviews, and also the review that had started with few stars but revised themselves higher after feedback from Jorge (the SDCC owner?). When I dropped my computer off, the tech at the register who was friendly and reassuring. I specifically told him that what I was hoping they would be able to do was get Windows working again, and also restore my missing files. As I left, I felt nervous, but guardedly optimistic that they would be able to help me out. A couple days later, a tech named Alex called, and cheerily told me that that my computer was now ready to be picked up, since he had reinstalled Windows. I was devastated. Reinstalling Windows meant that there was no chance of repairing my old installation of Windows, and so I had lost all of my installed software, all of my configurations, all the files that I did not have backed up, and the two weeks of work I had done since the last time I had backed up most of my files To my mind, reinstalling the operating system is a last resort, something one does after trying all other means of repair and admitting defeat. It's also something I know how to do, and don't need to pay an "expert" to do for me. Alex not only did not call and ask me if I wanted this step done, he assumed that I had no files to restore, and that it was safe to wallpaper over the missing files with a new Windows installation; somehow, the message that I had missing files that I wanted recovered was not passed on to him. I suspect that Alex did not even try to rebuild my master boot record or file allocation table, or know how, and I suspect that he made no effort towards any other method of repairing my windows before doing the simplest but most destructive of all possible repair options, a reinstall. To Alex's credit, he had copied the disk's surface to an external drive before reinstalling Windows, and he offered to copy this disk image back to my computer if I wanted. And, also to his credit, he was patient with me being angry on the phone (to some extent, I admit that I was taking out on him my frustration with losing my installation and my files). I appreciated that he apologized a couple times for not calling to check in with me before reinstalling Windows. My computer was then apparently passed on to a tech named Rick, whose job it was to look for my missing files and try to restore them from the copied external disk image. Alas, this challenge was apparently beyond his skills and his tools' abilities. I asked him to guess what had gone wrong with my Windows installation and why he was unable to restore my files, and, in both cases, he kept simply repeating that Windows and/or my files were "too corrupted". I asked him to be more technically specific, but he was either unwilling or unable to give me any more insightful of an answer. To Alex and Rick's credit (and this is why I am giving a two star review, rather than a one star), my bill at this point was zero dollars. Since they were unable to help me, they did not charge for the considerable time that they had put in trying. I then asked Rick to leave the Windows reinstallation on my computer's hard drive, and to make me an external drive with an image of my computer's drive before the reinstall. He told me that this would take two days. It wasn't until six days later, however, and two phone calls from me, that Rick finally let me know that my computer and this new drive were ready for pickup. All in all, my experience with SDCC was a frustrating one.

Me and my wife were experiencing some issues with our computers and needed to have someone diagnose…read moreand repair the problems. We found BCM Systems in the Yellow Pages and decieded to give them a try. Upon arrival,Brian the owner took the time to listen to our problems and said he would call us back after our computers could be properly diagnosed.Within a few days he called back and we agreed to have the problems corrected. We suffered from viruses,a shorted battery,faulty power cord,and needed to have files cleared and more memory added.Brian kept in constant contact with me reguarding the repairs and possible options/upgrades and was very upfront about the pricing.He actually saved us alot of money when the repair bill came because he allowed us the option of purchasing a used power cord and assembly,waived the diagnostic fees and gave us some discounts on program installation,etc. We were extremely pleased with the service and the way our computers are operating now.I will definitely do business with BCM Systems again if I have any computer needs in the future.

Old computers, new computers, and custom built computers- Brian is the expert. Over the past ten…read moreyears he has repaired what I thought was a "lost cause"- twice, built a new computer to my specific needs, and most recently set me up with a new, hot rod fast computer with all the data from my last two computers. What a painless and seamless upgrade! Customer service is personal- in the office which feels more like the computer laboratory that it is, or his willingness to come to your home to meet your needs. Brian was willing to work with my own wacky schedule and you can't get that from the giant retailers. I definitely recommend the BCM Systems experience over the big box store experience. Let's hear it for independent business people!! Hooray!!

We have been using Computer Solution for several years in my business and personal computers. Bruce…read moreis very knowledgeable and always quit to respond. He is very honest and his pricing is more than fair. I highly recommend Bruce.

Over the years I've had many people fix my office PC and laptop but NONE come even CLOSE to Bruce…read moreKim in terms of competency, speed and honesty. He's always there to help and it's amazing the wide variety of problems he can fix, fix so they stay fixed, and the sometimes creative solutions he can come up with. I trust my computers 100 percent to Bruce who over the years I've come to consider an unofficial member of my business "team" and a dear friend. Even as I write this, I'm out of town and my foster son had a problem with his laptop and another issue and Bruce has taken care of it. If you call him to come out, he'll be there when he says or call if there is a delay. HIGHLY HIGHLY RECOMMENDED,

After a very disappointing weekend with my cell phone and email problems I called Lee this morning…read morespent and frustrated. He was nothing short of amazing. Friendly and relatable. Most importantly fixed my issues and got me back up and running! You are a gem! Thank you. I would highly recommend to anyone needing some expert and efficient help.

My (former) regular computer guy tends to work on his own schedule, not mine. When I need help, it…read moreis now! When he does arrive, he tends to "research" my issue, and then spends time, typically by "trial-and-error" until a solution is ultimately found. biz|Ty is different. I call and they are there, on the phone. As I am hours away from San Diego, they remotly connect to my computer, and voila!, the problem is attacked and solved. They have the solution and experience to know where to look and attack the problem, not sitting and "researching" at my expense. This company is a God Sent. I wouldn't be without them.

I recently contacted BizITy to repair a couple of old laptops and to upgrade each of them with a…read morenew operating system. As dependability goes, I felt completely comfortable entrusting my computers to BizITy and have been nothing short of satisfied with the resultant upgrades. I am most appreciative of the continued and open communication ensuring any updates, changes and modifications were to my liking and preference before proceeding. Additionally I found the staff to be very receptive and open to my inquiries. I will gladly use them again and recommend you contact them for your computer needs as well.

I was one of Hi Tech Computer's first customers over 33 years ago. I have relied on Hugh for fast…read morereliable service. He has fixed all my computer problems fast, normally within 2 or 3 days, sometimes the same day. From Windows 3.1 to Windows 11, whoa that just brought back some memories. In 2017, I moved to Tennessee and I still depend on him to do all my computer repairs and upgrades remotely. Not all of my computers have been repairable, but he will let me know with in a day or two. Even when my computer's motherboard was burnt up he was able to save all my files and my works data base, and transfer the files to a new computer for me. His pricing is fair and reasonable, well worth it for services rended. I have never trusted my computer needs to any other company. Thanks Hugh. If you need any computer work done either drop by the office or give him a call, tell him Ron sent you...That will put a smile on his face. I highly recommend Hugh and Hi Tech Computer...

I took my laptop in ... to be fixed, upon the recommendation of my friend Eric Apple…read more Hi-Tech told me it would be fixed within two weeks. All I got was; a run around, 2 weeks, then 3 weeks.. then 4 weeks... then 5 weeks ...then 6 weeks. 8 weeks later I got my laptop back with burnt out battery. Finally, telling me it could not be fixed. Tardiness and empty promises that's what I got. I would not recommend Hi-Tech unless you can take lots frustration of listening to all their games and bullshit.

Also known as The Trove, this mailing center sells shipping supplies and accepts packages for…read moreFedEx, UPS and USPS. Every time I've been in there, there is little to no line and the staff were courteous and helpful. With the villa La Jolla square usps office closed, this place is a lifesaver. This is on library walk, right across from Giesel's entrance, next to all the bike racks.

I would like to give a big shout out to Micah from Clean Coast Computers. My hard drive was failing…read moreon the computer I depend on for my business, and I needed a new one installed. He took care of me at a very reasonable cost and also fixed numerous other glitches and bugs I just been putting up with. He's not only professional and knowledgeable, but also the kind of nice, respectful person you hope you'll get when you need someone to do work at your home or office. I will definitely call him next time I need computer help!

Was referred to Micah by several neighbors in South Park on nextdoor dot com. He's easy going…read morehonest and knows what he's doing. Doesn't mind taking the time to walk u through things either. Last computer place took us adding and charging for stuff we didn't need. I know a bit about computers but don't have the time to deal with it when things top working. He had our company up and running in about an hour. Super happy to know we have a honest tech in our corner when we need one again.