I have been coming for a few years for pedicures. I used to go somewhere else but after a friend suggested I meet her here I never looked back. The owner and techs are so nice, they always recognize me and are so helpful when I ask questions, and patient when I take time to decide. They talk walk ins too but I like calling ahead to set up a time. I have brought other family members here too and they always have a positive experience. They have a tv screen playing videos and the massage chairs are nice. I feel like the prices are good and there are zero high pressure sales happening read more

I have been coming here for years, as in two decades. I love the owner, the techs, the prices! They have great colors and I always get compliments. Yes I've tried other salons here and there with friends but I always come back home to Diva :) read more

The owner was rude. I got there early because I wanted to look at colors. She wanted me to come over to start on my nails. Which is impossible when your nails are soaking. So, she got mad. So when I chose the color. She made me wait at her table while she watched a video on her phone in front on me. TERRIBLECUSTOMETR SERVICE. I would give this a minus 1 star review if you had one. read more

The technician was nice, but there were some unpleasant parts of the experience. First, they skipped the nail polish remover step. Instead, they began to file the nail bed. Second, they added a gel glitter layer to my ring fingers without asking first. Third, my friend had a manicure; they didn't match the photo she brought. Fourth, I felt pressure to pick colors from a limited number of gel colors. read more

I have been coming here for more than 10 years ! My girl Macy always takes such care with my nails and toes. Her attention to detail is beyond exceptional and she always goes that extra step to make sure I'm happy. My husband always knows a gift certificate from Diva is my favorite gift. Note: came in today and was told that my previous review was deleted by Yelp! What's up with that? Yelp?! Unacceptable. read more

Honestly the worst experience I've ever had at a nail salon. The tech was extremely rude, even saying "oh my god" to me when I didn't understand what he wanted me to do. He also painted my toes at the manicure station despite me telling him I'm third trimester and couldn't sit like that. Also my dip is way too thick near the cuticle because he kept dipping the whole nail each time which isn't the correct way to do it. Oh and no disinfection procedures being followed. Stations incredibly dirty. Edited to 3 stars: owner called me and had his wife fix my nails read more

Worst experience ever. Daughters nails looked like some one glued chiclets to them. They are lumpy, too thick and crooked!!!! My nails were short to begin with, however they filed them down almost to the quick. Cannot believe we paid for this crap. I only gave one star because it won't let me leave negative stars Now at a different salon fixing their screw up. read more

Diva Nails & Spa - Super short nails - Nail Salons Near Me - O'Fallon, Missouri

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I walked into the salon without an appointment and was greeted and shown to a chair. I'm a cosmetologist and am very aware of the proper way to disinfect and sanitize equipment and areas used where clients sit. I have been looking for a nail salon that follows all state board rules and regulations, and this one, from what I saw, did not. They didn't even change the towel after the lady a few seats down from me was done. The file and buffer the nail artist used was obviously used on tons of other clients, and that was disgusting. Luckily they did have disinfectant solution on each station, but I didn't see one nail artist use it to clean any of their equipment. Most of them just put it right back in the drawer after they used it on a client. I didn't necessarily see once I left if they went to the back and cleaned everything, but seeing with how quick they were, I'm guessing they didn't. I appreciated that it only took about 30 minutes for a gel manicure. I'm all about not spending more time than I have to anywhere, and I do like how they shaped my nails. Overall, I am happy with my nails. However, I probably won't be back. read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

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So I went In with and Inspo picture. Some how I went from wanting a French done to an ugly cat eye green. I'm the type of person that gets nervous to say anything at the time.The shaping was ok but my actual nail can still be seen! So I came back in for rio which is who did my nails and he told me my nails grow fast which I took a pic right after I got them and you can see my nail still. Anyways told be I could pay for a fill and pay for a color change. Also he didn't cover my entire nail in polish. There where so many minors wrong it made them horrible. I really like this place and have came here about 6 times this year and not complained at all. Not anymore! I seriously can't stand them paid $65 and have a $20 tip. I'm so freaking upset! read more

Diva Nails & Spa - Shows nail still showing on day one. - Nail Salons Near Me - O'Fallon, Missouri

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Ask for Rio if you have any kind of specific design in mind! He is the best!! Perfect ombre, flawless fade read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

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I was so excited to treat myself and get my nails done. I should have saved my money, not only did they look terrible the gel lasted a whole 3 days! read more

Diva Nails & Spa - Not impressed- - Nail Salons Near Me - O'Fallon, Missouri

My mom decided to treat us to getting manicures and pedicures here. I was so excited as I have never gotten acrylic nails before, I've only had cheap press ons. I'm sad to say my Impress nails by Kiss (that you can buy at Walmart for under $10) look so much better than the nails I was given today. Pedicure was first. Our appointment was at 1PM and we waited 30 minutes, which was not a problem. My technician was new, but he did a good job. The woman who did my mom's feet rushed through her entire pedicure and was so rough on her feet that she was hurting my mom through every step. The owner stepped in for my pedicure and painted my toes poorly. My pinky toe is not completely covered in polish. My mom's toes are coated unevenly and the top coat doesn't cover all of the polish on the nail. It looks very sloppy. Then the owner took me to do my nails and it was a terrible experience. My nails look like they are tilted and go upwards instead of being straight. All of my nails are uneven, different thicknesses, and shaped very strangely. They are also too short for my preference. My nails are not painted all the way and there is visible nail by my cuticle that was left bare. Devices used to cut and sand the nail were not washed between uses and looked dusty. Brush used to meld the acrylic to the nail did not look like it was never cleaned. My nails look ok, but for as much as my mom paid, we are both completely dissatisfied. My mom's nails also do not look the best nor professional. The man who did her nails was rude to her and most of her nails point in funny ways. She had to ask him to fix them multiple times and he looked completely bored and uninterested. Overall, we are completely upset and dejected. For $112 plus tip, this is not the quality of work we deserve. We will not be coming back and will be looking into if we can get our nails fixed at a different salon. This is a financial loss. We were supposed to be happy and excited, but unfortunately we both are very sad and disappointed. read more

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I went into go get a fill I walked in with $50 bucks and thinking it wouldn't take long took almost 2 hours to do a fill. Also charging the nails $70 for the fill which is a scam and a waste of money. front desk says $25+ for a fill from that to $70 is a joke didn't have the money thinking it wouldn't be hella expensive told them would pay half and wait till my parent would send more.The man starts trying to call the cops on me saying i'm stealing or rip all my nails off and still ended up having to pay the money and still get my nails cut off worst place I've ever been . Magic nails is where to go next. read more

I will never go to this place again. They are not transparent about their pricing, but charged me $45 for the worst dip powder set I have ever had. Not worth $45 at all! This has truly scarred me for life as someone who has only been committed to one or two salons over the years. This is what happens when you don't stick to what you know. The clear coat was coming off as I was leaving the parking lot and I did not have time to have them re-do it. Such a pain. Wow. read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

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My friend and I both made an appointment and came in on time and was rudely welcomed. I asked if they had this specific color and they said no. I said that's okay, I'll just take my previous nails off here and go somewhere else while my friend finishes her nails. I guess the man didn't like that and was rude to me the rest of the time saying things like, "are you scamming me?" or "I'm the professional" when my friend was asking for my opinion on her length size. We both felt extremely uncomfortable. Another nail tech came and grabbed me to do my nails and I asked them if they had the specific color I want and he said he can do it for me. So I agreed, trying to give the benefit of the doubt. Unfortunately, my nails turned out to be not what I wanted and looked pink more than white with indents in them. I will say, the second nail tech was much more kinder but paying for something that I didn't receive is frustrating. And then to top it off, when I left my friend with the original nail tech he told her, "I have a surprise for you but don't tell her" and proceeds to give her GLOW AND THE DARK nail polish and telling her AFTER her nails were done. She did not ask for that and I guess he was trying to put me down by surprising her with an extra service? Normally, we don't write reviews but we had such a poor experience that we had to share. I hope the man there can learn to be much more kinder as that is all the world needs. read more

I've been going to this salon for the past 10 months but their work has disappointed lately. I had a picture I showed and they said they could do it, but the design alone was going to be $30. I agreed thinking it would've been worth it however as you can see in the pictures it's very sloppy. The pinky nail shape alone is enough to grab the attention. Overall it's embarrassing. Not to mention the artist who did the design was rude. He would ask me if I wanted glossy or matte, I stated glossy and he gives me a look like it was a bad choice and says "are you sure" so I politely asked if he thought matte would look better and he said very loudly "it's your decision I can't make that for you" as if I couldn't ask for his recommendation. I paid $80 for this set, and $10 tip. I will not be returning. read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

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Got my nails done a week ago and 5 nails fell of and 1 broke and I paided $45 for them..this is crazy and when they did them they filed my nails so hard it hurt so bad .. I was also waiting there for like 2 hours sitting while other ppl got to go in front of me read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

I have been coming here for years. Everyone who works there does a great job! I highly recommend this place to everyone!

This used to be my spot. I get my nails done regularly and this place is by my house. Over the last year I feel the quality has gone down and my dips don't last as long and my pedicure polish chips quickly. The staff is always friendly but they socialize with each other so much, to the point of getting up from the customer, it is causing some quality issues in the services. I started looking for a new place read more

I found this place as I was walking of Pasta House, and I am glad I did, I walked and was greeted by the owner. In the two years I have lived in the area, I have been to a few salons and never been happy. As he took a look at nails,there was water pockets,and have to get a new set, I had mind and my daughter's nails and when I walked out I was the HAPPEST person in world The husband , wife owner's are.the best around, my daughter's nails and mind beautiful I will be going back. read more

Went to have a fill done and the young man doing my nails was extremely unprofessional. He kept telling me that I needed a new set. I explained I had just had a new set put on within a month. He then started saying I don't need to listen to him and that he is sick of always having to spend time fixing the mistakes of others. He then continued to lecture me on how he doesn't get paid hourly and only on customer's. He kept on being combative. I truly never have been treated so poorly. All I wanted to do was have my nails filled in after work in a peaceful environment. I will never go back to many other salons with appreciative staff available. read more

I checked in to get my nails done at 7:00 pm for an acrylic fill with gel. I have been going to Diva Nails and Spa for years. My tech completely sped the process, skipped half of the steps, and was finished by 7:25 pm to do a friends nails. Normally, it takes a full hour for the entire process. My nails are way shorter than what I asked for, are different lengths, and not straight. Unbelievably disappointed that they would treat a long time customer this way. read more

Tried this salon for the first time. Worst nail experience I've ever had. Not very nice and made me feel awful. The owner is super nice, but the younger guy not so much. Was disrespectful to me and didn't do a good job either. read more

Very impressed with my nails, walked in with no appointment and was greeted with smiles and wonderful service. Thank you so much Kim for being so meticulous and careful, my hands look beautiful! I will definitely be back. read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

I will NEVER go to another nail salon. The husband/wife owner deliver a level of service that is far superior to any other nail salon I have frequented. They carry a wide display of color options, have an impeccably clean facility and a friendly staff. The game changer, for me, is the level of personalized service. Absolutely phenomenal. read more

I've been here twice now on a Sunday, because my favorite nail spa is closed on Sundays. Jerks. First time was just okay. Second time, definitely not returning. I ordered the Diva Special pedicure and it seemed like a good higher end pedicure. I ended up sitting for over 30 minutes with my toes in the water. I hate that, then you just get pruny. Then when you take your feet out and then they think you're getting annoyed (which you are) but really who wants pruny toes? So, after about a 30 minute foot soak, a man who I believe was the owner proceeded to give me a pedicure. He was rough. Really rough, and gave me a pedicure higher than what I had asked for. It was a organic coffee pedicure? I'm not complaining about the higher level pedicure, he was just really rough. He took the bristle brush and scrubbed the tops of my toes. OW! Now, I will say that he went to town on my heels and that's what you want. I had the softest heels for over 2 weeks. So I'll give him a star for that. At one point, I had my wallet and my phone with me. He had me move everything around and I thought he asked me to not use my phone during the pedicure, which I also found odd. Overall, the store is clean, service is just okay. Probably won't be back and just plan to go not on a Sunday to get my toes done. read more

Great team and atmosphere! They are kind and welcoming and play awesome music! I recommend the hot stone massage pedicure, total nirvana!

This was my favorite place to go over that past 2 years. My last 2 visits have been horrible. My tech was rough with my feet and my hands. I use gel polish cuz the other stuff just doesn't stay on my nails. Told her my water was cold and that I like hot water. She kept trying to adjust it but it never got warm much less hot. I walked in at 4pm and was directed straight to my tech without waiting. It's now 7pm and she just finished my manicure and pedicure. And then tried charging me 120 and I had a $12 off coupon. Got the same thing on my last visit and paid $75 plus tip. And I took my own gel polish in with me as well. Had to ask her to do a second coat as well. Don't think I will be back. As I am looking for a new place to go. read more

Although the staff was kind of friendly, I got a rush job with my manicure and pedicure. Some nail tips were installed crooked and not glued down properly. My dip nail job is uneven. Maybe it was just the tech I got because the other techs didn't seem to be rushing with their clients. The tech also made fun of one of my toes. I wouldn't recommend. read more

Thought we would try somewhere new and this place is a rip off. They charge a male $2 more for a pedicure and will not allow a male to have the basic pedicure or pricing. There is no description about what a male pedicure even includes. Talk about gender inequality and terrible service. I personally have had a much better pedicure other places around town. read more

Not happy at all. Multiple employees including the manager kept pushing gel manicures and upgrades. The woman who did my nails was very slow and not sure of herself. When putting on the acrylics, she got super glue EVERYWHERE, including all over my hand and fingers. Very sloppy manicure. Not to mention while she was working on me, she was on her cell phone over half the time either taking personal calls or texting. Another employee dressed like she was a manicurist by day and hooker by night. Stiletto heels, booty shorts and tube top... in the middle of january. Not acceptable or professional what's so ever. Not returning. read more

Wife and I checked in at 10:10 AM Sunday, they sat myself down for pedi. We waited for my wife to be seated, never happened. After my pedi was completed I inquired why my wife was missed an hour later and 5 customers later. Owner/manager said oh so sorry you'll be next. WHAT time is money, they should provide 2019 free service for my wife. THEY SUCK, if I could attach a photo for proof I would. I took a pic of their check in sheet which they do NOT use read more

I won't be back. I went for a basic mani pedi. The pedi was just okay until I was able to inspect them closer at home, weird cuts to my nails, polish so thick it is a gross mess, the mani was worse. Nails filed to a weird slant and same with polish, too thick . I asked for the nails to be filled straight and she looked at me like I was blind. She Corrected some of them, my nails are all different lengths now. Cannot wait to take polish off and file my nails correctly. I should have stayed home and did it myself and saved $50. read more

came in here last minute before i had to work, told them i only had 40 minutes to get a fill and they were so fast and did an amazing job. i have been trying to find a good nail salon in O'fallon for almost a year now, and i finally found it. i will never go to another place. they took off my fake nails, cleaned up my real nails and did the dip polish. my real nails look amazing. the attached picture is 3 days after getting them done! read more

Diva Nails & Spa - Nail Salons Near Me - O'Fallon, Missouri

The language barrier is there... Cause clearly I said gel and no gel was used...30 for a regular manicure...

The price was right, and there were lots of color choices. The people were nice. I got a French manicure. I've had waaaaaay better french manicures. This one was sloppy with HUGE white stripes, rather than sophisticated tips. Tacky. read more

Today was my third visit to Diva Nail salon. There are two men who work there--the owner and one other man. The latter worked on my mani/pedi. This is the first and last time I will use him -or- the salon. First, he did not greet me or tell me his name. The pedicure was not acceptable. He filed one of my toenails down so far that the nail began to break. When applying a regular polish, he did so much without any opportunity to dry in between applications. *NOTE* They "reuse" the nail files on different customers-- yuck!!! During my gel manicure, he cut the skin on my finger when trimming excess dry skin!! I pulled my hand away in pain, and he exclaimed "you moved!!" Seriously?!?!?! He was not paying attention, and I would expect an attentive pro to apologize for their error -- especially if they are looking for loyalty and repeat business. During the second color application, I asked if he could please get the polish on the end of the nails -- he scarcely grazed them. On one ring finger there was polish missing next to the side. Again, I asked if he could please add polish there. As he went to add the clear coat, I watched closely. He added it to the ends of my nails -- albeit scarcely -- on the right hand, however did NOT add it to the ends of the left nails at all. I asked if he could please add the clear to the ends? He exclaimed, "I did!!" I said, "No, you did not. I was watching you." He said, "I've been doing this 30 years. If I do that, then ... (unintelligible)." This guy is a complete fraud. if he truly believed in NOT adding it, he had already done so with the polish to the ends of my nails on the previous hand. Senseless!!!! He put what I believe to be alcohol on my nails, then told me to wash my hands. When I came back, my finger that he cut began to bleed!!! I paid, but did NOT tip. Then I went to the lady (of the husband/wife owner team) and asked for a band-aid. She did not have one. Fortunately, another gal did. This was NOT a relaxing experience. It was painful, hurtful, aggravating, and unhealthy experience that left me a dissatisfied customer. Nail shops are a dime a dozen. If they practiced customer service and loyalty retention, then business would be booming. read more

The owner was nice so bc I had never been here, I thought I would try it. He then pushed the gel manicure, then the menu of upgrades. This is not a spa. In fact, it was dirty and cluttered. My Mani station had nail debris that was from a prior customer that I asked to be cleaned. What prompted me to write this review was the constant up selling and insults. The insults started at "we can't help you without the spa soaking" then "your toe shape is small for me to paint" to asking me about my looks. My polish was not properly removed and my cuticles jagged. I asked and was told that I didn't upgrade to soak off the polish and that I needed more soaking and regular mani so my cuticles can grow "right" I wanted to walk out! read more

It's by far the best nail salon in O'Fallon. I been visiting them for 4 years. I love the staff is super friendly. Always take me fast even without an appointment. I highly recommend them. Love Peter and all of them. read more

THAT IS THE SADDEST PLACE I HAVE EVER BEEN TOO. I WAITED 2 HOURS WITH APPOINTMENT, AFTER THEY TOLD ME IT WOULD BE A 20 MINUTE WAIT. My nails are crooked, and cuticles were not touch, and during the 2 hour wait, there were 6 workers, 2 doing nails, and the rest DOING EACH OTHERS NAILS. It's real sad, and when I asked for a discount for the long wait, and the "manager" mentioned how shes been in America for 40 years, and she knows how we "americans" are, and she's glad she's nothing like us. And I asked for the boss, and he suddenly wasn't available. So I paid, DO NOT WASTE YOUR TIME OR MONEY. I am calling the bureau tomorrow. read more