I came here to get my car checked out based on the great reviews he has prior…read more The place is a junkyard and was a little difficult to find. All of that I can forgive however after assessing what was wrong with my car and being given a long list (to be expected) I trusted him and decided to go ahead and get everything he said done. Never at any point would he answer how long it would take or how much it would cost. He was very evasive the entire time and never answered the question. After holding my car hostage for three days (during which I called three times and was fed bullshit each time) They finally call and say that my car is ready. I show up and they present me with 1600$ bill No warning no transparency or honesty. I will be contacting the Better Business Bureau. DO NOT COME HERE unless you want to get scammed. The way they conduct their business is ILLEGAL.

Been going here 20 year. Gary and his team have always done a good job for a fair price.read more

Very friendly: they even offer shuttle service if you (as I did) had an all-day inspection to knock…read moreout. They also use texting to keep in touch with you as the day progresses. Got a box of Girl Scout cookies and a smile when I checked out. Recommended.

To whom it may concern, Kings Auto Repair of Reading Pennsylvania fraudulently charged me for…read moreservice they did not conduct. I spoke directly to ownership and she blatantly lied about service rendered, refusing reimbursement of a $200 dollar charge. I will continue to warn the public about the underhand tactics this business represents! Dwight

I've had serious concerns about this shop's integrity. They tried to hold my safety inspection…read moresticker hostage unless I agreed to nearly $800 in repairs. I went to another shop down the road, and they fixed the issue for a fraction of the cost and completed the inspection without any problems.

THE ONLY REASON FOR THE ONE STAR IS BECAUSE THEY WON'T POST WITHOUT AT LEAST ONE STAR!! THIS SHOP…read moreIS HORRIBLE! WARNING WARNING They had a car for over 3 months and charged the person over $5000. Once customer received their car, they did not have it for one week and now they have a major oil leak. When customer reached out they told them to bring car to them and it would cost an additional $2000 to fix the leak. Now, in 3 months you never noticed a major leak! This shop is trying to take as much money from people as possible! You did not fix the car you caused more problems and tried to charge for it! You should be ashamed of yourself! I would NEVER recommend your shop to anyone! What I will do is warn everyone of your shop! Today I took my car to another and guess what it not going to take $2000 to fix it!

We have only lived in the area for 4 years. It was recommended to come here by my car dealership…read morefor an alignment. They do a great job on your vehicle. Dave, the owner, will take the time to talk with you and educate you. They also do oil change and transmission work. I would recommend them to anyone.

I was recommended to go here, loved the great service and low bill!!! Dave and his staff are great!!read more

Would never go anywhere else! Was at another "dealer" and decided to get a second opinion after…read moretalking to a friend. The "dealer" told me I needed new brakes. No new brakes needed and saved about $1000.

Professional; Timely repair to my Jetta. Grease; Oil; Filter change; changed a running light;…read moreand repaired an Electrical problem with the Jetta; all at a reasonable price. Highly Recommend.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

They have been taking great care of all my vehicles for many years. Trustworthy and dependable.read more

Jeff and Lynn are amazing. Qualified, reputable, and never gouge on price. They do whatever is…read morepossible to get your car in fast. Can't recommend them highly enough.

Nice guys, patient and friendly. Got rims and tires for my car. They were very helpful.read more

Had a great experience with Master Tire. I needed a hard to find size for my tires and they had…read moreexactly was needed. They got me taken care of on the same day - less than an hour after we called to check if they had my size in inventory. The staff was friendly and the pricing was reasonable. I'll happily be a repeat customer.