Thank you for my order. The pieces are presisly what I wanted. The staff is kind and profecional.and all get on time

the response was fast and more than I expected. Thank you very much. My wife and I are having fun with our cars.

Found exactly what I needed (specific Christmas candle bulbs). Very pleased with my order.

Excellent product selection, reasonable pricing and speedy delivery. I have purchased items at DK before and will continue to do so.

got the aluminium channels on time. They were well packaged and damage free.

Easy to use website, easy order, fast shipping, item was well packed and made it without damage.

I got the order in record time. It was shipped in a protective tube and was exactly what I needed to complete the job at hand. I saved at least a few hundred dollars. read more

So glad to have discovered DK Hardware. I found what I was looking for after searching several websites. Ordering was easy and the correct product was shipped in a timely manner. Size and pricing was a good value. Thanks DK. read more

I needed my summer oak stain and couldn't find it anywhere until it found DK hardware. Thank you so much for the stain and the fast and professional service. read more

I was very happy to receive the items for my Eureka vacuum cleaner. It was the part I needed and I could not find them anywhere else. I really like my vacuum cleaner smso I was happy to see that I didn't have to throw it out because I don't think they make it anymore. read more

order arrived quickly and was packaged very well. thank you for making it easy to recieve what i needed.

The worst supply company you could imagine? DK Hardware. I placed an order December 15 and they took my money, no supply problems or delays were identified. January 5 no product received so I call them. I receive a message that oops their bad it didn't ship when it should have however they said in the email that it would arrive January 12. Jan 12? No product and no new information I call again and they say it shipped jan 13 today. I phoned and discover 2 of the 15 pieces I ordered shipped today. The other 13 might be back in stock late January. Absolutely appalling. read more

DK Hardware - Photo says our bad. - Hardware Stores Near Me - Hallandale, Florida

Great to work with fast and efficient communication. Product was as described, packaged well, and arrived in a timely fashion. Would not hesitate to purchase from DK again. read more

I received a bid for 2 van windows from Dk Hardware 2 months ago and was told, in writing, that the quote was good until I ordered. I called the company this morning to place the order for the windows and found that the price had changed and I would no longer be able to receive the order as will call resulting in an additional $285 needed for shipping. I talked on the phone and exchanged multiple emails with two supervisors whom admitted their sales rep had made a mistake but they were unwilling to comp the shipping charge. They then they made excuses that the vendor had changed policy on them so they needed to change policy on me. Dk Hardware prides itself on having great customer service. Companies with great customer service step up when their company has done their customer wrong. read more

Always good service with DK hardware. Selection is great and values tremendous. Thank you

I found these guys online when I needed a particular part for a door. I looked and looked on Google to find the part, not knowing what it was called. But with a little Google-Fu, I found this place's website. Their parts are described well, with clear photos of the items. Also, you don't have to order enough to supply an army- if you need a small quantity, DK hardware will sell it to you. The item arrived quickly, and was packaged well. The price was fair, and the expectations for arrival time and communications were all clear. I plan on making more purchases from DK- they did a great job of filling my order! What's DK stand for? Donkey Kong?! read more

ordered 2 items that were around $1500 each. Only 1 was sent to me. The order was placed may 3 2022. Communication with Paul Bondoc was horrible. I would send 1 email a week just checking on my missing item. After 4-5 weeks I would get a email with no real answers or solutions. on September 30th I recieve an email stating that they will not refund or reship the missing item. (I have the packing slip showing 1 item on shipment) So now I have to waste my time to file a claim with the courts. I wouldn't reccomend this company to anyone, and urge others to stop before you get burned too. read more

The striker cups product is exactly what I ordered. Described identical as seen online and delivered as promised and on time.

I received the screw-in plugs for my propane bottles. They are of good quality and were reasonably priced. Unfortunately, they do not fit the gas bottles. read more

Customer service is poor, but they carry good products that are hard to find elsewhere. I ordered 4 of the same item, but they only sent three. They were the wrong item. After paying to return them they said they were returned damaged and sent an image of one of the items, but it was not what I had sent back. They admitted an error in their warehouse and the image was wrong, but still said 2 were damaged and contact USPS for damages. I need the items return to process a claim with USPS, but they won't respond to my emails to have them returned. If you can find the item on amazon, use amazon or another, and don't deal with this disreputable company. read more

Placed an order in August 2021. Yes I know we have supply chain issues, so I was forgiving when my "ship in 5 days" item didn't arrive within the first couple of weeks. So I called....and called....and called....oh and emailed....emailed.... Many documented communications with NO ANSWER to why my $1500+ order hasn't shipped. So finally on Sept 30th I communicated via email and was assured it would ship out in early November. Fair enough.... So I waited. And waited. And here we are November 10th and guess what, no tracking, no communication, I'm just sitting in the dark unknown. So I reach out, which I really shouldn't have to do, and I'm told it will now ship in JANUARY 2022?!?!? Why don't you provide ME and update if you know there is an issue? Worst customer service ever. Let's see how quickly I get a refund from this subpar company with zero customer service. read more

We were very glad to find the part we needed with you. The reason I only give 4 stars is because you didn't ship the part until I asked what was happening with my order a week after I placed it. It's like you had forgotten about it! read more

I ordered a Line Set Cover which is 8 feet long and covers a mini-split AC's tubing. They shipped only the bottom of this cover. Without the top it is useless. DK refuses to refund the purchase price and pay for shipping the partial order back. read more

DK Hardware - Hardware Stores Near Me - Hallandale, Florida

I placed an order for a single item (a shower door handle) on Sept 17. I immediately received an order confirmation and my credit card was charged right away, then nothing. I checked the order status online a couple of times, but there were no updates. On Oct 16 I finally got fed up and emailed customer service asking for an estimated fulfillment date. I received an email later that same night, saying that "Due to unanticipated high demand, the item(s) listed below are temporarily delayed." What a 'coincidence' that that came on the very day I inquired about the order! The next day, I received another email, saying my order had shipped. 'Unanticipated demand' miraculously resolved, just like that! The least they could have done is upgrade the ground shipping on what was obviously a forgotten order. But delivery still took another eight days. They did offer me 5% off my next order for the inconvenience, as if I'm going to give them more business after all that. read more

Great item. Arrived quickly and was as described. I will buy hardware again from this company.

Two experiences. First order was December 2020, ordered five units of 12" Portholes, when it arrived, I received only one. They immediately sent out the rest of my order but my project was already delayed. Second was June 7. I ordered the same item but this time 10 units. I had to call them to process my payment and to tell them exactly that I had a problem with my last order and I don't want it to happen again and cause me delays. After weeks of waiting, no updates, no order confirmation email, no tracking info. I've tried to email them twice after I got a reply. They said my items will ship on July 11. WHAAAT? The agent I was speaking to when I paid for it said it's all in stock and ready to ship. Website also says it's in stock and can ship in 1 day. June 7 to July 11 is unacceptable if it is really in stock. Otherwise, company is lying about the availability of their products. The reason I ordered from them is the availability of the product. Now I am delayed again with my client. NOT GOOD BUSINESS. read more

I purchased a wheelbarrow, then received an email asking for twice the shipping. Are you serious? Bait and switch .

Service was great. Haven't opened the package yet, but will assume that the product is as good as the service.

Children chairs excellent. Thoroughly being enjoyed by my grandchildren.

I'm very pleased with the speed of receiving my order. The windows are 25 years old. Now I just have to find the time to replace them.

Got exactly what I needed with very fast shipping. Will recommend

Caution !!! Make sure you read the return policy. I received my order on time without issue, however, I later discovered that I had accidentally ordered the wrong item for my needs. (totally my fault) When I called about a return/exchange, I discovered that, not only did they not carry the model I needed, but I would have to pay to ship the item back to them for a refund AND there would be a 25% restock fee, which is Ridiculous. The item was $108. It cost me $53 to ship it back, so I flushed $80 down the toilet. Lesson learned. Buy local if you can and make sure you're ordering what you want. read more

This was exactly what i needed to fix my windows myself! After watching youtube and realizing local big box did not stock the needed window window shash locks, I found you from the same youtube video. Your shipping was fast and exactly what I needed. Now my windows stay open and I as shipping was so high (which I totally get) I ordered extra parts in case my other windows break. Thanks again! read more

DK customer service helped me figure out what replacement part I needed for a discontinued lock set, then ordered it for me. It was the right part and arrived quickly read more

Very satisfied with my experience. Bought a hard-to-find item and had it delivered quickly. No problems!

WORST EXPERIENCE. Ordered an item I desperately needed for an inspection, after weeks of waiting reached out on my own and was told I would get a follow up phone call which never came. Reached out again, another week went by with a response informing me the item was no longer available, that I would not be receiving it, and what I would like them to do about it. I kindly asked for a refund and to please point me in the direction of another possible purveyor that could help me with the part. No response other than a generic via email. Thanks a lot DK Hardware! read more

I recently made the BIG MISTAKE of ordering an a part for a sliding glass door lock, the lock arrived to late for use due to their poor shipping. I notified them of the problem and was sent a label which I attached to the package and paid for the return as well as the original shipping cost Total purchase amount$25.97 USD + $5.00 return shipping . Amount refunded$13.74 USD. When I contacted them I was informed that a 20% restocking fee was charged meaning that I actually ended up paying more for the return than what I paid for the item So I got ripped off by this company. I paid using my PayPal account and they were also no help. STAY AWAY FROM THIS COMPANY THEY ARE THIEVES!!!!! read more

They sent the wrong part, then we asked them to correct it, they sent the wrong part a second time. Now they're refusing to issue us a full refund. Apparently they charge restocking fee for their mistakes. read more

Slow shipping. they said they had it in stock and they did not. They could have let me know.

This company is a SCAM. Ordered 2 pairs of mirror pivot hardware, one pair worked correct, but the second pair was "mis-matched". An entire afternoon on the phone spent "explaining" this issue over and over, and they still would not send the correct product for which I paid. Sent from customer service rep to customer service rep trying to "help me". Stay away. read more