Thank you for your response. I understand insurance limitations and how billing works. However, my…read moreconcern was not about coverage, but about the overall experience and lack of clear communication. Being told I only receive a short treatment time, while also seeing multiple patients being handled simultaneously, did not feel like a transparent or patient-focused experience. If this is your standard practice, it would be more appropriate to clearly explain it upfront so patients can make an informed decision. I appreciate the additional services you mentioned, but they do not address the core issue I experienced during my visit. My review reflects my personal experience, and I hope this feedback helps improve communication for future patients.

I was diagnosed of stage 4 ovarian cancer . Was recommended to Dr Liu! Very grateful to her care…read more She had managed my post op pain and recovery well so I could start my chemo in 1 month. Her herbs really did amazing work as I was breathless and fatigue post chemo . I have been compliant with her herbs and treatments , I feel so much improvement and very functional with my daily activities! My chemo has been very tolerable coz I have good appetite as Dr Liu managed my nausea and "qi" and I can walk 3-4 miles daily. My chemo induced neuropathy was very well managed by her! Thank you Dr Liu for doing amazing work ! Will continue my cancer journey with you!

Dr. Alan is an excellent doctor. I would like to recommend her for the pain management…read more she has treated me for last 7 months and I am satisfied with her treatment and professional skills and abilities. I fell down in November 2025 and my right leg was swollen. This morning she had acupuncture treatment with me and now at 2:30pm my leg is no longer swollen and much more comfortable without pain. I would like to say thank you to Dr. Lan. Walter Kiang, Ph. D., MSW

Dr. Lan is great. She is very thorough in explaining what could possibly cause the pain in my neck…read moreand shoulders and apply proper treatment. Super friendly and very easy on billing process. Highly recommend it!

Dr. Jessica Amafor-Castellanos is a magical angel! There is absolutely no way this wizard was able…read moreto ease the pain and tension of over 30 years of pain and tightness throughout my back amongst other issues that I should have taken care. Out very 1st meet was extraordinary. I am not fond of treatments and nervous about medical anything. Het welcoming persona and then depth knowledge of my situation showed me that I was not a number. She listened to my concerns and pain to develop a personalized plan just for me. When she shared that she consults with her mentors which one is renowned in the area, it gave me the confidence that she will research when she is not aware or have a question. She is not a I KNOW BETTER doctor. It has been almost a year now, and I have finally been able to consistently move throughout my day without pain. There are not any words to explain how amazing she is. Throughout each session, she changes up the treatment based on what I need. I am beyond grateful for her... and God for placing her in my life. I completely trust and recommend her!

Dr. Greg has been amazing for my chronic back and neck pain. From the first visit, he made me feel…read moreat ease with his calm, caring approach, and I never feel rushed. He really listens to my concerns, explains everything clearly, and checks in on my progress. In addition to his skilled treatments, I really appreciate the personalized exercise plan he created for my recovery. After just a few visits, I noticed a significant improvement, and now I'm so happy to be pain-free. I can tell he genuinely cares about his patients. I highly recommend Dr. Greg if you're dealing with pain or mobility issues!

If you're on a budget and trying to use your insurance here this place may not be for you. My first…read moreappointment went well and I did the add on service that was suggested. I saw suggested because I was under the impression I could refuse the add ons in the beginning. I scheduled my follow up after. I tried scheduling another appointment since my insurance covers both acupuncture and chiro, great right. I mentioned not wanting to do the add on services for my next appointment and I was told they would have to refuse service if I don't get the add ons. I get that they're a business trying to make money but my insurance is paying them for the services, trying to pocket more by forcing people to do add ons is wild. Went ahead and canceled my appointments after that.

Having been a patient at Walnut Natural Health Center for well over five years, I admit that the…read morecare here is exceptional. The team combines genuine compassion with professionalism, providing top-notch acupuncture and chiropractic services. They've effectively treated a range of issues for me, from headaches and sore muscles to a back injury from a car accident. Dr. Wu, in particular, stands out for her expertise and personalized care, taking the time to thoroughly explain treatment plans and guide you through recovery. I've recommended this clinic to friends and family, all of whom have had similarly positive experiences. If you're seeking thoughtful and effective care, I highly recommend Walnut Natural Health Center. Be sure to ask questions and have a positive mindset about your health and recovery so that this natural form of treatment all works together in helping you recover fully and harmoniously. I am a huge fan of natural health treatment and remedies in opposition to western medicine and the pharmaceuticals, so for that reason and more I highly recommend for you to visit this clinic and do your body good!

.After suffering with Achilles tendonitis for 4 months I finally said enough and found Dr. Kim…read more After 3 visits, I spent my first week in 4 months pain free!!!! He is very knowledgeable in the field, kind and attentive and took the time to have conversation with me on the first visit to discuss my issues and health. So Happy I choose Rivernorth!!

I had my first appointment here and I was very pleased. The experience was so much better than what…read moreI expected since this is my first time doing acupuncture in general. I was very nervous but I got through it with some great help. Clean office. Easy parking. Quick check in. Attentive doctor.

Is this clinic still open? No one answer the phone…read more Check the neighbor restaurant said not seeing the door open. And no chairs outside. I heard it was walk-in clinic. I tried to drive all the way from Irvine to Walnut Can anyone tell me if they move?

Avoid coming to this place…read more -To start with, they gave me an 8:30am appointment ask me to be there on time so we can settle with paperwork since I'm a new patient. I arrived at 8:15am since most clinics required us to arrive 15 minutes before the appointment. Waited till 8:30am no one there. Later to find out they open at 9:00am. If you open at 9:00am, why give 8:30am appointment and expect us to be there on time. -Before making the appointment I gave my insurance information for them to verify if they take my insurance or not. They called me back stating that my insurance ok and no copay nor doctor referral needed. That even shows on the reminder they send the day before the appointment. When I arrived at my appointment, they expect me to pay $80 stating they don't accept my insurance. Way to cheat on your patient... pathetic. So, if you don't mind wasting your time and being cheated, then go ahead if not, stay away from this place.

I had such a great experience here! The chiropractor was amazing super kind, professional, and…read morereally knew what she was doing. She cracked me in half (in the best way possible ) and I walked out feeling lighter, looser, and so relieved. The whole session was quick, relaxing. I highly recommend coming here for an adjustment.

Today I had an at home visit with Dr. Jess! She was able to squeeze me into her schedule last…read moreminute & It was so convenient! I had a very busy work week coming up & I have been in so much pain. So thankful she was able to fit me into her schedule. I've been having a tingly numb feeling in my hand for a while & I was starting to be more concerned about it. After about 30 minutes of some soft & deep tissue work with Dr. Jess, my pain level reduced from an 8 to about a 4. The tools that she introduced me to were very interesting & she explained what she was about to do before every exercise & what parts of the muscles we would be working on as well. I'm so satisfied with my visit today!! I can't wait to come see her again next week!

I was able to get an appointment fast. The front desk lady was nice and friendly…read more When I walked into the office, it seemed clean and there was Hawaiian music playing... felt pretty tranquil to be honest and I was just in the middle of planning my trip to North Shore... so just felt right. The doctor was nice and friendly. She asked me a lot of questions and focused in on the areas I was struggling with. Before she started straight to adjustments, she recommended I use electro therapy and a heat pack to warm/loosen up the area before she made any adjustments. During my adjustments she was checking in with me to make sure everything was good. She was very reassuring and kind. As with most chiropractors, she was also freakishly strong and was able to adjust me with what appeared to be very little effort. I never once felt uncomfortable in the office. She shared some local spots on Oahu I haven't checked out yet so added those to my yelp collection. I haven't been to other chiros in the area but the prices were a bit on the high side compared to back home. But good professionals are hard to find and I'm more than happy to pay for quality work and support. Thank you and I hope to come back in the future for adjustments.

Dr Joni is fantastic. She really cares about you as a patient. I'm glad I found her. Dr Joni takes…read moreher time with everyone