Water leaked from the exterior of the house into the interior. The initial estimate was quite a…read morebut lower than the final cost, but there was more extensive damage than seen on first inspection. The final result left the house looking in its original state. I was pleased with their efforts and will use them again.

Misleading pricing. Over the phone, I was quoted $90 per hour with a two hour minimum for a total…read moreof $180. The day of, they arrived with two people and after the work was completed, they demanded $90 per hour per person. Given the high ratings, I expected a better experience.

DMV Exteriors was great to work with and I highly recommend them. We had them replace our roof and…read moregutters. The work they did is top notch and at a good price as well. They worked with me through the process and I felt comfortable the whole way. I'd give them more than 5 stars if I could!

I hate writing this review. I requested an estimate from Gian (owner of DMV Exteriors) because I…read morehave history with his dad, who owns a contracting company called ORBE. Gian's dad did great work for me in years past. I figured that the "apple does not fall far from the tree", so I reached out to Gian at DMV for a new roof estimate. He came out and even went up on my roof, which impressed me because no other company did that. However, his currency with me fell off when he ghosted me and never provided an estimate nor returned a call when I left a message as to the status of the estimate. I have had experience with roofers in the past and I have discovered that there are many who are unprofessional and even unethical. I thought I was safe here with Gian and DMV. I have been greatly disappointed. It is the unprofessional roofers who give a bad rep to the entire industry. I am simply sorry that this did not work out. I did not expect this.

My first impression of this company was on the heels of Peter Deily; he was very pleasant,…read moreinformative and detailed about the windows, roof, and siding it the company offered and the installation prep/process. I did not decide on contracting the company for my roofing and siding projects as I found another company with the same materials used and did the job for less then this company quoted. I decided in May 2025 to go with this company for my window project that included 13 double hinged windows and 1 picture window. After signing the contract, I was informed that I would be receiving a contact over the weekend for a foreman to come out and do official window measurements for the ordering of the windows. I was called on Wednesday of the following week by a gentleman only to say " I am 20 minutes out from you." I didnt understand how he decided to just impose and not make contact prior to set up an appointment as I was told was to happen. This was the beginning of red flags. However, we made it work out as I work and was not available for this impromptu measuring. On June 12, 2025 I was phoned to alert of my windows were coming in and to set up installation appointment. I settled for June 16, 2025 starting at 8am, if weather permits. I took off of work and had all window blinds/ covering down and furniture moved 2 ft away from windows as instructed; this was a lot of work. On 6/16/25 at approximately 945ish am I received a call from a female whom informed me that the installation had to be cancelled for the date as its raining. My issue with this situation was that the company (humans) knew that it was going to rain in the beginning couple hours of the morning and could have cancelled over the weekend to be considerate of my time and not have me sitting around the house using leave from work unnecessarily; the weather forecast is online. In addition, I had to get the window coverings put back up for security and privacy. The installation occurred on 6/24/25. The company had a crew that came out whom seemed okay. I had to request that they use foot coverings; this should be a requirement and something I did not need to ask. They started upstairs in the bedrooms. They placed covering on the beds. However while working they placed tools and water bottles on my wood furniture, which was a NO NO. I didnt understand the lack of respect for my property. The crew removed old windows that were put in when the house was built 30 years ago. As they installed I noticed the windows had about a 2-3 in gap all around. That was quite alarming if the windows were measured correctly. They sprayed foam as I was explained in the gaps but NEVER pur window flashing up as I was told they would. They put caulk up only. The caulking was very messing and large amounts on my newly replaced siding. Thet also cracked the siding on the rear by the light fixture. By using the ladder and thumping it harshly up against the house; assuming it was too heavy for onw person to move creating the behavior. With that created divets in my composite front bump out with ladder prints from the cross bar type thing attached to the ladder on multiple areas. Also they didnt clean up their mess. I called after they finishes to alert of issues. It took me a couple times and then I got one of the workers that came out. Then the owner. I was not too pleased with the owner as he rushed and overspoke me as ig I dont know what to look for and wasnt very pleasant and condescending. After speaking with the owner he came out tje following Monday. And later that afternoon it rained and water poured from the front bumpout kitchen window. I called owner back on facetime so he could see the activity. The owner came out the nexr day with the crew. He walked around and said the wimdow job looks nice but never addressed my window flashing issue. However the leaking window was due to the seals around the composite bump out beinh pushed and detached; consistent with the ladder pressing on it as stated prior. The crew damaged the window metal frame and caulked it in the living room. It was never corrected or fixed. It was brought to the owners attention as well. The crew resealed the areas. The messy caulk on the back and siding, the crew actually cleaned it up the day of the window installation. The crew left dirty hand prints on my white bedroom dresser and on the walls bear bedroom front window. The crew cut out areas of my window ledge and caulked over it and it was never correctes after bringing it to owners attention. Also all stickers and hand prints were left on windows. This should have been cleaned up. The crew did not clean up their mess as I was promised. Because of my experience with the seemingly condescending attitude and over and quick talking I will not be able to give a rating higher then a 3.

I hired Liberty Windows & Siding for a large exterior renovation project that included siding,…read morewindows, doors, gutters, and a portico. I selected Liberty largely based on representations that the work would be performed by in-house crews rather than subcontractors, and that quality workmanship was a priority. Unfortunately, the project did not meet those expectations. The initial installation resulted in widespread workmanship deficiencies, including improper siding installation, flashing issues, trim defects, and other items later documented by both an independent inspector and a manufacturer representative. As a result, Liberty had to remove and reinstall significant portions of the work. While Liberty ultimately undertook remediation, the process was prolonged, difficult to manage, and required extensive homeowner oversight. Remediation details were not consistently documented in writing, work was at times scheduled or attempted without prior coordination, and key quality-control steps, such as clear verification milestones and final walkthrough procedures, had to be repeatedly requested. Even after remediation, there were disputes regarding scope reductions, credits, and whether the project could be considered complete without a formal walkthrough and customer acceptance. I incurred additional out-of-pocket costs for independent inspections, legal consultation, and missed work time in order to reach an acceptable outcome. In fairness, Liberty did return to address issues and did not walk away from the project. However, the overall experience fell far short of what I would expect for a premium-priced renovation. Homeowners considering Liberty should be prepared to document everything carefully, confirm who will perform the work, and ensure that all remediation and close-out terms are clearly defined in writing before proceeding.

WARNING: Unreliable and Unprofessional -- Do Not Use This Company…read more As a career acquisition specialist for the Department of defense, I strongly advise anyone considering this company for roof replacement to look elsewhere. My experience was extremely disappointing and filled with red flags from start to finish. After payment was made, communication from Mr. Coleman became inconsistent and unreliable. Calls and messages were not returned in a timely manner--if at all. He frequently went silent for long periods, leaving me without updates on the status of my own project. It also became clear that Mr. Coleman is primarily a salesman and does not perform the work himself. Instead, he hires third-party contractors to complete the job. At that point, you would be better off hiring the contractors directly and avoiding a middleman who does not follow through on his commitments. I initially chose to trust him based on positive reviews and wanting to support a Black-owned business. However, professionalism, communication, and reliability matter in any business--and unfortunately, this company did not demonstrate those qualities. If you move forward after reading this review, understand that you have been warned. The lack of responsiveness, accountability, and follow-through speaks for itself.

Needed a roof ASAP, as a leak was noticed in a hallway.Mr.Coleman was referred to me by another…read moresatisfied customer. When I called him and explained what happened in the home,he came out the next morning to evaluate the problem. After checking the roof, he explained what was needed and asked me if I had any questions or concerns. He sent pictures of the roof before and after! He actually beat the other estimates that I had received prior to this one. I will end with , if you want great customer service and a honest person to work with that won't try to take all of your funds, he is the one to call. Thank you again Mr. Coleman, I'm grateful! Mrs. Brown

Great experience with this company. Immediate response and quote. Needed some items done the HOA…read morewhined about which were time sensitive. Even though they were pretty busy and challenged logistically, they still fit me in at the end of the day. From the dispatcher, the overseer to the workers, everyone was polite, professional and thorough. I couldn't be happier with my experience with NVH and would recommend them to anyone!

I found Northern Virginia Handyman through Yelp since I live a bit outside of the NOVA region. We…read morewere looking to spruce up our aging deck on the backside of our house. We were contacted the same day and within one business day they came out to provide us a very reasonable quote. Within one week we were on their schedule and the team did a fantastic job.

Not trustworthy, not recommend & Horrible experience from 12/2022 to 4/2023, Owners visit condo @…read moreearly morning & evening & discovered workers left food trash & lights on when not working, damages include: ceiling fixtures, painted over lighting fixtures & outlets, & plumbing issues not caused by tenant (debri flushed down sink & toilets , had separate contractor assess damages), kitchen & inside storage door, painting problems, & lockbox & code was changed & owner had to be made aware. Prior unnecessary cost included: 3+ weeks of fans running, etc. Cleaners did not clean thoroughly & blinds were dirty from construction work & property owner had to re-clean areas. Suggestion: Avoid using Toepfer for repairs. The company did not accept responsibility & the actions are common in reviews. If Toepfer is assigned, please Do not allow contractors work @ your home without the homeowner present.

The condo building me and my wife own a unit in recently had work performed by Toepfer. It was…read morerelatively simple work that consisted of repairing some kitchen cabinets, repairing drywall damage, and repainting part of our unit. The quality of Toepfer's work in the building was terrible. They painted walls incorrect colors, damaged floors and appliances, communicated timelines poorly, and whiffed on small details (such as returning cabinets with the correct number of shelves). I would never use Toepfer again for another project as it has been a constant time suck getting them to resolve the constant issues that have occurred.

I completely trust Marshall Roofing. They have always been thorough and fair…read more Today was the second time I had Marshall help with a roofing issue and, true to form, Jose P. called when he was en route, arrived on time and got right to work. When he discovered a problem that was not foreseen by the estimator he had to run out to get a part but came back promptly and finished the job on schedule. Although this specific element was not included in the original estimate, Jose installed it without fuss and did not charge for the part or his extra labor. Where can you find that kind of responsibility these days? I would never call anyone but Marshall!

This is the second time I turned to Marshall Roofing. The first about 10 years ago or so was a…read moreleak in the original roof caused by age on a vent pipe's seal. They came out and replaced the vent and associated shingles. Great fix! Now, 25 years after moving into this as a new house, I needed a new roof. I got two estimates, one from Marshall. Marshall's representative, Doug, was so thorough and professional in his reprensentation to me and offered a solution re moviing the attic exhaust fan closer to the eave and keeping the ridge vent. The other estimator suggested removing the ridge vent. I wasn't comfortable not having a ridge vent. I again went with Marshall. It was a two day job. They dedicated a more than sufficient crew to the job. The guys were so attentive to protecting against falling shingles as they were stripped from the roof. In short, they did an excellent job! I had absolutely nothing to be concerned about with Marshall's professionalism as a company. And, there cost was lower than my other bid. I only got two bids as my past experience with Marshall and with Doug's representation made it a no-brainer! If you need a roof, go with Marshall.

I had 3 roof, siding and gutter/gutter guard contractors give me an estimate. One contractor after…read morethe inital meeting said he would submit an estimate , the second contractor sent 2 men and then followed up with an email wanting another meeting with a 3rd representative from their company. Neither of these 2 contractors were prepared to give and estimate and presented no samples of the products they represented, and no color samples. I am still waiting for their estimates. It was a waste of my time. However, Avi, from American Custom Contractors was fully prepared with samples, recommendations and was able to give me my estimate in less than 30 minutes after we agreed on the products and colors. He had the software to input the data and presented an estimate that was within my budget with the first meeting. He was very professional, knowledgeable, timely, considerate and responsive to all my questions even after I signed the contract. In addition my research showed that this company is rated as A+ from the Better Business Bureau and 5 star rated from Google.

James Im's level of professionalism was exceptional throughout the entire project/transaction. From…read morethe moment I met him, he showed confidence and knowledge about the roof damage I had. He took the time to listen to my concerns and suggestions, ensuring that he understood exactly what I needed. One of the things that stood out most about James was his calmness. He remained level-headed and calm even when faced with challenges or unexpected issues. This calmness helped me remain calm as well, as it reassured me that everything was under control. His ability to remain calm under pressure is an asset that makes him an exceptional contractor. James was an absolute pleasure to work with. He was very flexible, accommodating, and willing to go the extra mile to ensure my satisfaction. He listened to my concerns, provided valuable input, and worked tirelessly to ensure that everything was exactly the way I wanted it. It was truly a pleasure to work with someone as easy to work with as James. One of the most refreshing aspects of working with James was that there was no pressure to sign any contracts or make any commitments. I talked to at-least 6 contractors and all of them were very aggressive to sign the contract but James understood that I needed time to think about my decision and he gave me the space to do so. His approach was respectful and genuine, and I appreciated his willingness to work with me at my pace.