Echo Park and Julian are wonderful!! He made the process simple and easy to understand, he was so…read moresweet and kind throughout the entire process. We saw a car we were interested in online and were able to come into the dealership and test drive it the same day. Everyone at the dealership was approachable and welcoming. And the best part was my kids were able to play, eat snacks, and read while we were going over paperwork! My mom bought a car from Echo Park as well back in 2020 and had a great experience then, which is what brought us back this time as well. And when the time comes further down the road we will definitely be back a third time! Thank you Julian, you are the best!

Terrible customer service. No water. Nobody greeted me. I think even someone of them were laughing…read moreat me in the lobby and the gm didn't do anything about it. I interviewed here. Sad. My family comes from business background. Issac didn't have a back bone that day

We bought a car here and Jose Fernandez never paid of our trade in. He said he wanted to make…read morepayments on it till he gets back on his feet. Buyers beware !!

After searching for the perfect car all weekend long I'm SO glad google sent me to JMC auto group…read more Their service is exceptional. I sent them a message on Facebook asking if a particular car was still available and not even 2 minutes later I had a response from both Jose and Julie. After making my way down to see them, the second you walk into their office you're greeted by a wonderful sense of home. Their office is perfectly decorated to ensure your comfort. Makes you want to take a nap! The entire process from test driving to financing was a breeze. It was my first time buying a car so Jose made every effort to make sure it was flawless. I would definitely recommend Jose and Julie to my family and friends and everyone else! Thank y'all so much!!

Please BE WARY…read more Please read this before considering a car here. Me and my wife bought a vehicle from here and to be honest And leave an un bias review that you can trust. We enjoy it. Was not a high quality vehicle and we knew that when purchasing Because i am working to restore it. But during the car buying process he had me sign an arbitration agreement That he explained to me was an agreement for them to pay up to 1500 dollars if anything goes wrong with the vehicle. Turned out it was me signing away my rights to hold them legally responsible in anyway if anything goes wrong with it. As well as when he was explaining to me that the car I was purchasing had bumper to bumper warranty still. I asked him if anything could void that warranty. Which he assured me that wouldn't happen. After ward finding out that in truth CAN happen. if I knew that ,then I wouldn't have purchased the vehicle without asking for a dealer warranty of some kind instead of as is. The friendly caring persona turned out to be the false Shady dealership vibe that leaves a sour taste in my mouth And our salesman's name was Xavier If you look in the reviews an Xavier A left a review to bump up the star rating Wouldn't be surprised if most of the other reviews are fabricated

These guys were awesome! Friendly, honest and helpful. Was an easy buying experience and a great…read moredeal. I will recommend them to everyone I know and make our next purchase here. This is the place to go.

Really decent dealership you have to come experience it for yourself…read more. The staff is friendly and awesome and they even have rental services! You need to come check out this dealership and ask for Rudy when you do. Very happy with my time here.

My husband and I know what we like, fortunately for me, its usually the same. We were shopping to…read morereplace and upgrade our F-250. On CarGurus.com, I found the truck I thought was perfect for us. To our wonderful surprise, it was listed by Russel Felts Motor Co. When we drove up unannounced to this very unassuming office with cars in the back, our prayers were answered when the salesman, Rob Aleman, came out to meet us. I don't usually like when car salesmen circle you like vultures. But Rob just came out of the door and introduced himself to my husband and I. We instantly felt at ease with this polite and laid back gentleman. We told him why we were there. He took us right to the truck, he got the keys, we test drove, loved it. Went in, got paperwork started and chatted together, got to know each other while the paperwork was being handled by Joey. Joey was also nice guy. Rob made us feel like we had been friends for years! I hope everyone can have a great car-buying experience like us. Need a car, go see our friend Rob. Thanks Rob! I should also say we got a good and reasonable offer for our old truck, we got good terms on our new truck, and they both made it super easy to do business here. No pressure, no hassle, no smoke.

Why bother going anywhere else? We had a fantastic experience purchasing our 2019 Kia Sorento here…read more We knew what we were looking for and found the car on cargurus.com. Over the phone, the staff were friendly and easy going. When we arrived, the car was ready to look at. It was exactly what we wanted. We had a budget and were able to stay within that budget. The whole process took less than an hour. The company has a real down to earth feel-they take your photo next to the new car and post it on their wall! The staff have an easy way about them that makes you feel comfortable and not like you're being manipulated. It's a very small dealership and off the beaten path, but soooo worth your while! Also want to note that they let us take the vehicle home the night before purchasing with a small deposit so we could have our mechanic take a look at it. Not many other dealers would let you do that or they might give you a hard time. But these guys made it easy and convenient for us!

The easiest U-Haul drop off we've ever experienced. The owner was so courteous and flexible with…read moreour last minute drop off, we couldn't appreciate it enough. Thank you Kevas Auto!

We made a reservation for a trailer at this location. We arrived at the location to pick up and the…read moresign said open but the door was locked. There was a piece of paper in the window that said to call a number if picking up a Uhaul. We called and called, at least 15 times over 15 minutes leaving a message, but no one answered. There was also another customer trying to drop off a truck and he was calling as well. I called the main Uhaul number and they also called multiple numbers for the business, but they did not get an answer either. Eventually, we heard through a camera speaker someone talking. The man had an attitude and said to call the number, the same one we and Uhaul had been calling. We tried calling it again and he still didn't answer despite just then telling us to call. I was on the phone with Uhaul and had them change our reservation to a different location. I would not recommend this location.

As always, TEAM GUNN HONDA came through with flying colors. I came in on a busy Saturday morning…read morefor routine service on my vehicle, and the team got me checked in quickly and into the queue right away. While Ms. Chanti was assisting me, she noticed there was a recall on my vehicle related to an issue I had already experienced before the recall was officially posted. She took the time to explain how I could contact Honda and possibly be reimbursed for the repair -- which was a significant amount and greatly appreciated. She also informed me about an updated part that needed to be installed, and the team completed that while finishing my routine maintenance. In a short amount of time, everything was completed and my vehicle was fully updated. I was extremely impressed with everyone's professionalism, customer service, and attention to detail. The free coffee, comfortable waiting area, and outdoor seating were also a nice touch. The team at Gunn Honda is outstanding, and I always look forward to having a positive experience there. Special thanks to Ms. Chanti for truly going above and beyond for the customers.

Been here a few times and my recent visit was a poop show! I came for my usual oil change and got…read moreAlbert. He recommended all these services to me without even checking my service history. He also recommended an alignment based solely on the look of my tires. I asked the technician if he could at least test my alignment to know for sure. Come to find out that I didn't need an alignment I told Albert that I didn't trust him and he stressed that he was "a Christian," which means absolutely nothing to me. If you gotta tell someone that you're something it usually means that you're not. At the end of my transaction, Albert gave me a white doll that says, "Jesus loves me." Completely inappropriate. What happened to the other guys who worked in the Express lane?!?!

I had an oil change done and a week and a half later I noticed a significant amount of oil leaking…read more Not an ideal situation but I showed up with no appointment, explained the issue and on a very busy day they fixed the issue. The staff was so professional and kept me informed of the process and timeline while repairing the vehicles issue. They squeezed my car in and got me on my way with many apologies and professional interactions.

my granddaughters hyundai sonatas engine froze up on ih 35 leaving her stranded…read more well she had it towed to the local dealership who after treating her rudely took 10 days to diagnose it and sure enough it was defective rod bearings. hyundai was sued in a class action suit forcing them to extend the warranties on their theta2 engines to lifetime. well now hyundai america is refusing to replace the engine leaving her without a car and forcing us to hire an attorney. this vehicle was always in the shop for recall work. check out their reviews in trustpilot and bbb before buying a hyundai

Easiest way possible to sell an automobile! Carvana offered more for the vehicle than any other…read moreoption. Transfer was smooth, effortless. And.....I want to go to the Carvana Tower again just to watch it work!

The buying and purchasing process was great and very customer-friendly. The description of the…read moredamage to the vehicle and photos was obviously an intentional effort to withhold information and Carvana failed to report numerous issues, structural damage and obvious damage to the vehicle. Over half a dozen issues were found that were not reported.