Jason & Amanda do an awesome job. My house smelled fresh and looked great! Alida is so…read moreaccommodating and easy to work with, not to mention how affordable her rates are. Highly recommend! Also, I love their chalk artwork

Alida's Custom Cleaning had excellent communication from the start. They were responsive and able…read moreto schedule me in for the dates I requested. The team arrived right on time and were very friendly. I felt perfectly comfortable allowing them to go about their routine while I played with my daughter upstairs. They were quick and efficient! I'm very pleased with the work done. What a lifesaver! I'm pregnant and supposed to be on bedrest while my husband was sent away for work for 3 weeks, Alida's has made it possible for me to feel like I can stay on top of the housework while he's away. Thank you guys!

I used their cleaning service for just under a year. I had a few minor issues with dings in my…read morewalls and door trim from not unplugging the vacuum from the outlet but overall they did an okay job. One day after they had cleaned my home, I came home to find a wet carpet with a note stating they had spilled a bucket of water on my laminate floor and carpet. Upon further review it was determined that they cleaned the water but placed the wet rug back on my floor. After pulling back the carpet to allow it to dry, I noticed water damage and my laminate floor had buckled. I immediately called Ashley to report the issue. She advised she would report it to her insurance company but stated a few times that she had never had to report anything to her insurance company before. She made me feel very uncomfortable for reporting an issue that had occurred with her employee for being careless. We then played phone tag a few times and during our last conversation she fired me as her customer stating I was a liability because I reported the damage caused by her employee. It turned out to be almost 6,000.00. Never in my life have I experienced such behavior by an owner of a company. I did not write a yelp review prior but this has stayed with me since my experience with Ashley snd her company. I would not recommend Ashley or her company for cleaning services to anyone in Oregon. I have never been dismissed for services by a company damaging my home! I do think Karma takes care of others who treat their customers poorly. Signed by a very disappointed customer

It may seem like an extravagance to use a professional house cleaning service, but Simply Green…read moreCleaning makes the decision simple, indeed. Ashley, the owner, was organized and prompt from the moment I contacted her. She has consistently done an amazing job cleaning our home, and she was more than happy to work within our schedule. Ashley is trustworthy, kind, and friendly, and she is always goes above-and-beyond to make sure our home sparkles. I highly recommend Simply Green Cleaning, especially to anyone on the fence about hiring a cleaning service.

I booked Superior for a move out clan in Beaverton, based on their competitive pricing. Most places…read morechange you an extra fee for move out cleaning and/or nickel and dime you for each task required by the apartment mangers like cleaning the inside of the fridge and stove, baseboards, etc. I called on Monday and was able to get an appointment for Wednesday. Now for the appointment...the crew arrived nearly 2 hours after my scheduled appointment, which was really frustrating. Apparently Stella booked the crew for a house in Lake O and asked if I could wait a couple of hours until they finished. "Uh...no! I have an appointment." When the crew arrived, the lead cleaner made a big stink to Stella (by phone) about all of the work that needed to get done in the time allotted. I wanted them to focus on the 3 bathrooms and kitchen, and I was prepared to do the rest myself. I took a "do what you can do in 1 1/2 to 2 hours" approach since I was trying to save money, and I cleaned along side them to get the rest done. They did a good job with cleaning the areas that I designated. I noticed that the stubborn area above the stove was not cleaned, and the lead cleaner proclaimed that they tried, but it couldn't be cleaned. So I took a scrubber pad, used some elbow grease and the stains started to disappear. So she tried again and removed most of the muck. In all, I think Superior may be a good company, but the staff do have some communication issues. (I do understand a little bit of Spanish, so I had sense of what they were complaining about to Stella and amongst themselves.) The crew was nice to me. They gave me a ride up the road so that I wouldn't have to walk a mile to the bus stop. I just think they were annoyed with the scheduling mix up and hadn't been told ahead of time what I needed them to get done in the slotted time. I am used to cleaners working at a faster pace than they worked, so maybe I set my expectations too high.

The Superior Team did an amazing job! It's so perfect.! Every detail…read more... I Will most definitely hire again. They came to our home to make it ready to sell and now I don't want to move! They also have lots of good references for all other types of services. Realtors... get this team for your customers! Thank you Stella and team!

We had some issues with the cleaners showing up on time. If you are on a very strict timetable,…read moreyou might want to consider using another service. The cleaning crew did a very good job on the basic cleaning stuff but the areas where they seemed to have missed or skipped over was in the more detailed areas (missed cobwebs, some floors not cleaned, some walls not wiped). Everything else they did a really good job. All the cleaners and the owner are all very nice people and they are more than happy to isten to and respond to your requests. I would like to give the team and the owner the benefit of the doubt and suggest that they might be so busy and possibly overbooked that they are experiencing some growing pains in terms of scheduling and managing jobs and hours. I believe a distinction should be made between scheduled house cleanings and move out cleaning. I feel that this cleaning service would be very good for people that require daily, weekly, or monthly cleaning of their homes but not so good for move out cleaning service as move outs require a lot more attention to details and can be time consuming.

Had our apartment moving out clean up done from Elena Personalized Cleaning service and she did a…read moregreat job. Affordable price and satisfying clean up. Very flexible and punctual. Highly recommend.

Toni and her crew are wonderful. Professional, kind, and have always done a great job. We…read moreappreciate her team and have had them back for our regular cleaning needs. This is a female-owned operation and it shows in their compassion, kindness, and solid work.

We requested a deep clean of our house, with the windows cleaned as well. Communication was very…read morefast and efficient to get a cleaning scheduled. They sent three staff over and they did a fantastic job deep cleaning all the spots that are hard to get. We do a general upkeep, but working full time takes a lot of energy and having this service was very helpful. We are considering having a regular cleaning to help keep things kept up. We also thought the pricing was fair given the service and the final result!

I used White Lotus to help with a move out cleaning when living in the Pearl District. I met the…read moreteam, gave them the keys, and came back a few hours later to a spotless place! It was so clean I got my full deposit back. Lovely family owned business, highly recommend :)

My husband and I are in the middle of a move from Beaverton to a house we are renting in Forest…read moreGrove. We secured the home more than two weeks prior to the date we were to take possession. Having a background in property management I assumed the house would have been deep cleaned and ready for new tenants. I was wrong. After several days of cleaning myself my husband suggested we hire someone to finish up the work that really should have been done before we took possession. I couldn't have agreed more! I came to Yelp in search of a local company with a great reputation and reviews and found White Lotus. I first visited their informative website to get a feel for the company, services, and pricing. Then I sent Ray and Irina an email inquiry with details about the job and was impressed by how quickly Ray got back to me with an estimate! He thought 3-ladies could get everything done in 1 hour 20 minutes and for a very affordable $132.00! We have a good sized, 2-story, 3 br/2.5 ba, 2-car garage home. The ladies arrived (a little later than expected...but Ray was very good about emailing with me to let me know they were running late) as well as remaining in email contact throughout the experience. Ray's communication was Top Notch and the ladies he has working for him were very friendly, efficient, and professional. The thing that impressed me more than anything else is the fact that the team leader kept a timer running on her cell phone from the time they arrived and started work. BRILLIANT! I loved that she was so on top of her team's work. We work from home so were here the entire time and she made sure to check in with us every so often to update us on the work that was being done. We are very pleased with our experience! The team was literally here only 5 minutes longer than anticipated with the final billing coming in at $141.00 which we felt was SO REASONABLE for a combined 4.3 hours of work! We would hire the team at White Lotus again in a heartbeat! (And absolutely WILL hire them again for both regular house cleaning as well as any move-in/move-out needs that may arise). Highly recommended!

Great communication…read more Cleaners were prompt, professional, and did a fantastic job! We will absolutely use their services again in the future.

Amanda has been cleaning my home for the past 2 years. She is prompt and very accommodating. She…read moreeven came over at 6am on short notice when I had family stopping in unexpectedly. I couldn't imagine life without her. I have 3 kids and 3 dogs and it's always such a treat coming home to a clean house.

We would love to find out if Amanda is as good as the only other review here....but her phone rings…read moreto voicemail, and the mailbox is full. I guess she has enough business already? Edited to add a reply to the owner's comment: All parts of the transaction matter to the customer- including the ability to reach the business to make an appointment, or leave a message. A simple check of your voicemail on a daily basis (or an increase in the size of the inbox), or even a message to tell people that you are currently extremely busy would all have sufficed. Your actions are not misrepresented in my review, and I said nothing to "decrease your credibility"- that would be all you. You could also have just replied and told me when to call, or how to reach you- which would have been great! You did not do that either. As far as "leaving only negative reviews", actually yelp doesn't show all my many reviews from my previous address / sign-ons from another city- and I actually do leave positive reviews. Trying to diminish the impact of criticism by blaming the reviewer is also probably not a good way to grow your business. If you had made *any* attempt to address the problem, I would have gladly changed my review to a positive one, but as it stands- I think I'll leave it as-is.