Do Not Recommend. They had me wait over 2 hours in 0 degree weather on the side of the highway and when I called they said they cancelled my tow. Use Bee line towing instead read more

ZERO STARS, DO NOT RECOMMEND. *Not my accident, I was there to help clear out the car and make sure it was towed to the correct place for insurance to evaluate. For the purpose of this post, I'll refer to it as "my" car. As I was arriving, Docs Towing showed up to the scene of an accident to tow "my" car. As the un-named "tow guy" was working to get my car hooked up, (and because I noticed another car already on the carrier) I quickly approached him and asked if he would be able to take my car directly to my preferred auto body repair place. He said no, and that it would go to their lot. (Exactly what I didn't want) He then proceeded to give me the "This is how we do it, this is why you have insurance, I've been doing this for 50 years" song and dance before busily running off to finish hooking my car up.....(Um, EXCUSE ME?!?!) It was 100% clear that he was not going to give me another opportunity to give the address of where I wanted the car to go, so I asked the police officer at the scene if HE would please ask Mr. Tow Guy to take my car to my preferred auto body repair place and to please let him know if that wasn't going to be possible I would call another tow company. This police officer wasn't looking to get involved and by the time I had the words out of my mouth the tow truck was already driving off. So here's what ACTUALLY happened, the police called the tow company, Mr. Tow Guy saw three chicks standing on the side of the road with a car that clearly needed to be towed. Instead of ASKING or LISTENING, he took advantage of the situation, hooked the car up and went on his way, as fast as he could, to collect all the fees he can possibly collect from "my" insurance company. Hey Mr. Tow Guy, how about next time you have an encounter with a female, you treat her with respect instead of acting like a complete jackass, and maybe your company will avoid another negative review. read more

Doc's Towing - Towing Near Me - Saint Louis, Missouri

My car was on a flat and picked up from the airport. After locating my car these guys had it. That older lady is Rude, Nasty and unreasonable, they would not reason with me At All! The costs were Outrageous! After busting my ssa at work for 2 weeks to only be a few hundred short, they "Crushed" my paid off 2013 VW. I'm still sick about that. read more

My car was stolen Last night and located a few hours later. The Maryland Heights Officers who handles this case contacted Doc's towing to handle my tow. Not only were they very professional but they are good at what they do. The drivers have limited knowledge on office details but that should be expected and they told me exactly what I needed to do to recover my car. Then to add icing to the cake the owner worked with the officer to minimize what I needed to do to recover my car. Great team work and professionalism from EVERYONE especially Doc's towing read more

They Stole my car in the middle of the night. Then called the cops on me when I was calling to get it back. This place is fucking ridiculous. They don't like being cussed well excuse me I don't like my car being stolen. Misgendered me as well so yeah fuck this place read more

Very disrespectful to my dad when we went talking to us like idiots wouldn't even let me clear out my car before someone else went in my car it was a young boy there was a stolen item from my car watch your car make sure nothing has been stolen after that boy enters it watch them enter and leave your car from outside the gates !!!!!!!! This happend in 2018 just now got a Yelp account The fact that I still remember should say enough !! read more

Didn't even want to give them one star ... ZEROOO !! The lady who works the front desk is RUDEEEE beyond RUDEEEEEE !!!! NEVER USE THEM TO TOW YOUR CAR ... they hold your personal belongings and will not allow you to even take photos of damage done to your car. read more

Called Doc's before they opened (7:15am) and a nice lady answered the phone, took my information and gave me an accurate quote ($70 max). I called the 24/7 competition, which will remain nameless, at around 7:10am and the guy sounded 1/2 sleep. Gave me a hug quote ($85 to get the car, $5 per mile) The guy from Doc's called me and came to Maryland Heights in a very timely manner. Was nice to talk to and he let me ride with him to the NorthWest Tires and Auto. I strongly recommend Doc's Towing. read more

I called Doc's after the transmission went out in my car. Tyler was very professional and took great care of my car. They let me ride with the driver to my house where they dropped the car. I would highly recommend the company if all of the drivers were like Tyler. read more

my car broke down while i was out of state and had no clue who to call. Doc's was punctual, efficent, and made the whole situation not such a stressful disaster. they even sent out a flatbed even though i didnt specifically ask for it. thanks for being awesome. read more

Requested a tow truck to pick up my vehicle at 2:30 to make my appointment at 3:00, I made this request at 10:30 (4 hours before), tow came at 3:15 and missed my appointment and had 1 day delay at auto center. Doc's towing is being removed from my contact list. read more

Doc took his flatbed tow truck all the way out to the north 40 of a soybean field in rural Yadkin county to retrieve my car after I smashed an oil pan in a BAD rut. He laughed with me about the situation. He delivered my car to Yadkin Auto Center/Shell in Yadkinville. The whole experience was great. He is a very pleasant polite man. I recommend, as a single woman, his services. Thanks, Doc for all your help. K read more

On November 17, 2020, I was sent by Amazon to pick up their trailer (trailer ID: AZNG V500230) at 3950 Industrial Drive St. Ann MO. When I arrived the gate was open and I stopped by the front office and asked if anyone knows about the empty Amazon trailer that I was sent to pickup. There was a guy in the office who had told me he doesn't know anything about it. He forwarded me to another guy who he thought might have the information i needed for the trailer but the that second person told me that he doesn't know anything about it either and he said "We share this lot with someone else and they probably know about it". I asked them where those people who share the lot with them are located and he said they are a couple of miles away. In the lot there was only one Amazon trailer but to be sure this was the correct trailer, I requested a recall from Amazon to confirm before leaving. In an effort to save time, I hooked up the trailer and then turned off my truck to wait for a confirmation and approval from Amazon. While waiting for my call, two guys came with a tow truck and stopped their truck in front of me and one of them hopped out calling me names and started hitting my truck repeatedly trying to open the door. He called me "Dumbass" and wanted me to get out of the truck and told me he was going to call the police. I told him "Okay call the police but stop hitting my truck." He told me I was trespassing but I didn't understand why as I was sent by Amazon to be there and to pick up the trailer. He contuined to say "Do not move, Im calling the police." In a couple of minutes two police cars arrived and without asking me any questions the officers yelled at me to get out of the truck. I complied and got out but as I was getting out he forcefully pulled off my headset and put me in handcuffs. Then he asked for identification and I told him it was in my wallet which was in my pocket. While I was in hand cuffs he pulled out my wallet from my pocket and then placed me in the back of his patrol car where he gave only my drivers license to the other police officer but left my wallet elsewhere. When I entered the police station after 30-40 minutes of waiting in the patrol car they placed all of my belongings on a desk which they took from me while being cuffed and I noticed my wallet was missing. I asked for my wallet they told me they placed it in my truck which they left open in the parking lot where I was arrested. After a couple of hours in the waiting cell they came and told me that the charges were dropped, it was not my fault and that I am free to go. They gave me a piece of paper and asked me for my statement on what happened (this was the first time they asked my statement all day). After that they let me go and when I was free I went to the lot where I was arrested to pick up my truck but I did not enter the lot as I was afraid to being arrested again but I noticed my truck was gone from the lot. I went back to the police station and I was told that my truck was towed to another location. I asked them where the location of my truck was and they told me it was a couple miles away at 2810 Volton Road. Without my wallet now or any money and a dead phone I had to walk 3 Miles to get to my truck when I arrived they called me names such as "Thief" and accused me of trying to steal a trailer which I was sent by Amazon to pick up. I ignored the comments as I was just there to pickup my truck but they told me they can not give me the truck unless I have a release form from the police to release the truck and told me I also owed them $1,150.00. I told them I will pay them with my card which was in my wallet which the police told me was in my truck and they said okay. they drove me to get my wallet from the truck in the lot I was arrested in but i realized the truck was in the same lot but parked inside thats why i couldn't see it earlier. We were allowed inside the building to look for my wallet inside the truck but it was not in there. I took my Ipad tablet though so I could call someone to get a ride home because my phone was dead. So they gave me a ride back to the police station to get that form when I arrived the police station was closed so I rang the bell and someone answered and they told me they will send a officer to help me outside. The same officer that arrested me was the same officer that came to help and he told me he couldn't help me because I needed proof that the truck was mine and a money order of $100.00 and only then he could give me that release form. I had proof i owned my truck on my Ipad but the officer told me he needed a paper copy of proof and I offered a email but he refused so I had to go home. I had no money to pay for a taxi or uber because they took my wallet which was not in the station or the truck like they said. I texted a friend off of my Ipad to get a ride home. I have to go tomorrow in the morning to the police station for the form and then pay for the truck at the to read more

Worst experience of my life. This place makes up their own fees and works directly with police so that it is okay. I was told by the man working to "suck my dick" and treated like crap all because I questioned why my tow went from $160 to $360 overnight. I was never given an explanation by the employee himself and got the pleasure of watching him wild out in front of his coworker, his son, over nothing! read more

This is by far the worst experience with a towing company I've ever had. Not only were they very unprofessional, they also couldn't even find my truck on the highway and I gave them specific directions to it I would not recommend this towing at all. read more

Had my car towed after an accident by this company at the request of the police department. I was then lied to and treated rudely throughout the entire process of trying to get my belongings and get the car released to my insurance company. The gentleman who drove the truck and picked the car up was fine, but everyone else I had to deal with was a trial. I would absolutely not recommend Doc's towing and relayed my poor experience to the PD as well, in the hopes that they will consider using a different company in the future. read more

My vehicle was impounded last week. The tow lot went through the truck and removed my registration, which they returned to me. However in the glovebox there was also 4 concert tickets that now are missing. After contacting the office the told me to call the police department and hung up on me. If they impound or tow your vehicle be prepared to have personal belongings stolen read more

The fine gentlemen at Doc's always come more quickly than expected, and are very efficient, friendly and professional. Brandon was our knight in shining armor yesterday when my car overheated and I had to pull over onto the shoulder of a very busy interstate. He arrived within less than 30 minutes and asked if we wanted to sit in the cab of the truck (which was very pleasantly air conditioned -- a big plus on a warm day). My vehicle was loaded up lickety-split, and he got us quickly and safely to the auto mechanic of my choice. Brandon was pleasant and enjoyable to talk to, and was very polite. This is the third time in recent memory that we have needed a tow truck, and we are always very pleased with the service and pricing that Doc's provides. They drive quickly, and my family always joked that you better not get in the way of a Doc's truck, but they are hurrying for a very good reason -- someone is stranded somewhere in a bad situation, and Doc's is roaring in to the rescue. Thanks, guys :) read more

I had a near fatal accident not only would they not let me get my personal belongings out of the car they refused to let me see my car to get closer on a accident that almost taken my life read more

Our car was towed by Doc's after an accident in which I was taken away by ambulance. When I called after I was released from the hospital on 8/30 and said my glasses were in the car they told me they wouldn't return to the shop until 9/2. When I called on 9/2 they told me the only items I could retrieve were my prescription glasses. When I got there 9/2 I was not allowed near the car nor was I allowed to take pictures of the car. I was told that was due to liability and they couldn't let anyone in to the tow lot. The guy brought out my glasses with a lens missing so a completely wasted trip. After the insurance company called them my husband returned on 9/5 he was allowed in the lot with no supervision. The plates were still on the car (he took pictures) and by the time the insurance company had it towed the plates were gone. Doc's admits no culpability and treated me very shabbily. If I could give them 0 stars I would. read more