I reached out to over a dozen plumbers to see if I could get an estimate. Almost all of them were unable to come out without a service fee, but Frank offered to send someone out to quote it without a charge. That was the first thing that won me over. I don't understand when service professionals can't give you a best case/worst case without seeing the issue or at least do a complimentary quote to win the business. I know that it costs the business money to send someone out to quote it, but that to me is a business expense or should be at least applied to the job if move forward. My concern is that I wouldn't be able to afford the fix and wanted to know what to expect and be assured it was competitive. I hate the idea of paying a $60-90 call fee to get a quote and then potentially not move forward with the service. Seems like a risk if the quote came back as something I just could not afford on site or if it was not competitive. I understand that there are a lot of variables so it's necessary to scope the situation out, but it just doesn't seem like a good way to win business or build rapport. The good news and the point to my short rant here is that Frank at GNC did not charge me to send someone out to look at the issue. GNC was easy to communicate through via email, another bonus for me. I submitted email forms to many and most had a call center call me and leave me messages - not a great way for me to communicate during the day, I much prefer email, so that was a plus too. The plumber showed up on time and were very professional and friendly. They took a look and provided me an estimate. The estimate was higher than another plumber who had been out before to fix the same issue last year, but I felt a sense of trust with Chris who was sent. He was great, explained everything that was going on, and with a smile. I decided to move forward with the job same day, I didn't need to shop around, the experience and trust level was there. When he opened the wall, he identified areas where the last plumber (the more affordable one I mentioned) could have done better to mitigate risk of the hose bib from freezing again. There were a few things that could have been better attended to and Chris did just that. He took every opportunity to do the best work he could do to help keep the bib warm next winter. I was very nervous going into this because I have had poor experiences in the past. I will recommend GNC to anyone of my friends in need of a qualified and caring plumber. read more

GNC just replaced a pipe for us that had been leaking. I called two other companies and they couldn't come for two days -- GNC was here in a few hours. Their technician Chris was friendly, knowledgeable, and got things done in a timely manner. I would absolutely use them again! read more

Had a terrible experience with MCH in Nashville and thankful GNC came through at the last minute to replace a water heater. Super nice people who even loved my dog! Prompt with a quote/estimate. Would recommend. read more

We had a gas leak in the summer of 2017 and it was really challenging to find a company that was able to help us. Our crawl space is pretty tight, so I can't say I blame the people who bowed out. Still, after 2 weeks of no hot water in our house, you can imagine what a relief it was to finally find GNC. They found the issue, made their recommendations, and completed the work all in one afternoon. The price was fair, the workers were kind and competent, and I felt confident that the work was done right. When the gas company came out to inspect that evening and were finally able turn our gas back on, I was so relieved. I highly recommend this team. read more

Chris and Jason did some minor work on our house. It was affordable and quick and they were very friendly. I'd highly recommend GNC to anyone with plumbing needs in Nashville. read more

Great Job Fast Service- Above and Beyond what can I say Thanks Frank you guys really came through for us I don't know what we would have done without you. I would recommend GNC Plumbing to anyone in need of a reliable plumbing company in the Nashville area. read more

Absolutely the best plumbing service I've used in 20 years of living in Nashville. GNC will be the last one I use as well because I won't go anywhere else from now on. Glen was sent and he was fantastic...the problem turned out to be much more difficult to figure out but he persevered and figured it out. This was on a Sunday, and so it was an emergency call and the price was still VERY affordable and fair. Ask for GLEN. I feel relieved that I FINALLY have a reliable and fair plumbing service to call when I need it. read more

Great company! Had a minor mistake in the shower faucet install at first but came out to fix the mistake quickly and resolved the issue. They were easy to talk to and fast. The cost was average to low so that was great too! read more

These are my go to guys for plumbing service. GNC Plumbing did a great job helping figure out what was going on with my plumbing and were able to diagnose the problem and take care of it. They are extremely courteous, friendly, and very professional. Not only did they repair my problem but also took the time to visit with me about other plumbing questions. read more

Terrific job on the kitchen faucetGNC Plumbing explained the problem clearly, and was very respectful and helpful. When I asked about the hot water heater, he showed me a potential problem and discussed my options without being a bit pushy. I`ll definitely request him again for future plumbing problems. read more