I really appreciate the fast service and professionalism. Adrian was able to replace my Macbook…read morescreen with certified Apple hardware. If you have a cracked laptop or MacBook screen and need a reliable repair shop, I definitely recommend AZ Computer Services!

There are a lot of things I could say about my last experience here, but let's make it simple: they…read moresubstantially overcharge. I was quoted hundreds for routine maintenance another small business did for less than a hundred. The quality here has declined substantially over time. There are better options. Go elsewhere.

The fan on my 2015 Lenovo ThinkPad E550 had been failing. I had previously purchased the part that…read moreneeded to be replaced. Upon consulting with a number of computer repair shops who could not do it because the part needed to be soldered to the motherboard and that they could not do it and the stupid that could do it were quoting me prices ranging from $175 - $300. I then called BoonPC. The tech (I'm very sorry that I did not get his name) told me that he not only could do the repair in less than a day, but that it would cost me nearly $100 less than what other firms were charging. My laptop is back up and running thanks to BoonPC!

Hon has saved us many many many times. Whether a desktop laptop or an android components they're…read morevery helpful and their prices are more than reasonable.

They fix computers. So far replacement of a fan and addressed a memory issue…read more Great techs and good customer service. Highly recommend

Really great customer service and communication. I brought a dead computer and iPod and he was very…read morehelpful and realistic with me about what I could do.

Can't believe my good fortune at discovering Chevy Chase Geeks and Yohay Korkos! Hugely skilled in…read morecomputer setup, problem-solving, tune up and repair, and virus & spyware infestations. Beyond that, terrific customer service: Responsive, honest, patient, great prices, good advice, and a delightful guy, to boot. He worked hard to repair my printer only to learn it had an unfixable software defect and had to be returned to HP. He went the extra mile and offered to talk to HP to explain the situation so they wouldn't give me a hard time. I soon will hire Chevy Chase Geeks again to setup my new laptop, I can't recommend them highly enough. 202-386-2000 info@chevychasegeeks.com

These guys are fantastic! They have saved my computers more…read morethan once, super fast service, priced very reasonable and highly skilled. I like the fact they come to the house or business (in my case both), and fixing off site if needed. They know what they are doing and called exactly as promised. Finished my repair on time and helped me to prevent any issues in the future. This is my spot for PC's and Mac's repairs.

I feel compelled to share the unfair treatment my son experienced at this computer repair shop…read morebecause customer reviews are important and help others make informed decisions. In summary, my son's laptop had a broken LCD, so he took it to this computer repair shop. After inspecting the LCD specifications to order LCD replacement, the laptop continued to display only a black screen. Before investigating LCD specification, although the display was cracked, the image was clearly visible, and it was not a black screen. However, Friendly Computer Service did not investigate the cause of the black screen and instead repeatedly assured him that everything would work properly once the new LCD was installed. Trusting their assessment, he went through multiple LCD replacements, but the problem was never resolved. Eventually, he took the laptop to another repair shop for a proper diagnosis. That shop determined that a mainboard fuse had failed. After replacing the fuse, the laptop display came back exactly as it had been originally -- with the damaged LCD visible but no black screen issue. My son then asked Friendly Computer Service to compensate him, at least partially, for the $472 he had to spend on the mainboard fuse repair. However, they denied any responsibility, repeatedly claiming that the failure was simply bad luck or the result of my son's misuse of the laptop. They neglected his concerns entirely, often responding with insulting and degrading remarks rather than addressing his request professionally. During the entire LCD repair process, my son was unable to use his laptop. When the black screen issue occurred, the shop suggested that he simply connect the laptop to an external monitor. Unfortunately, he did not own an external monitor, the laptop remained untouched. He repeatedly explained that he could not have caused the damage through misuse, because he had not used the laptop at all while the LCD was being repaired. He also repeatedly asked Friendly Computer Service to explain why they believed they were not responsible and to provide objective evidence or data supporting their position. However, they completely ignored his requests and continued to insist that they bore no responsibility. As a result, they refused to compensate him for the mainboard fuse repair, not even by a single dollar. My son unfairly lost $472. Feeling that he had been treated unjustly, he pursued legal action and obtained a court judgment confirming his right to recover the money. However, despite this legal victory, he has still been unable to collect the judgment. The shop owner appears either to have emptied the bank account that my son knew about or moved the funds elsewhere, making it extremely difficult for him to recover the money he is legally owed. I am leaving this review because I strongly feel that this business operates by concealing its own mistakes--for example, warning customers not to discuss their experiences online--while prominently promoting only the customers who leave positive reviews. As a result, I believe it is important to share my experience here.

I paid $150 for a hinge repair and a charging connector repair, itemized as $75 each. The hinge was…read morefixed. The connector was not; he made me visit the store 3 separate times, wasting my time, only to eventually claim it was a battery issue (a battery he himself had sold and installed in an earlier repair, for $250). When I asked for the $75 refund for the unfinished connector repair, he refused and instead offered to "compensate" with free future fixes for me and my friends, not an actual refund. He also advertises free diagnosis in his own Google reviews, yet I still paid for a diagnosis that led nowhere. When I politely pushed back and asked again for my refund, he got furious, called me a "greedy bastard," used profanity, and hung up on me. This is not how a customer asking for money owed to them should ever be treated. While waiting during my visits, I met other customers with the exact same complaint: repeated visits, no resolution, and eventually giving up on getting their money back. I'm considering filing a formal complaint. I expect he'll reply here claiming diagnosis is free. If you do go here, do not pay upfront and always ask for a proper itemized receipt for any work done.

My laptop would not charge. I called for them to fix it. As of today and every day since I called,…read moremy laptop doesn't charge! I am sorry. I wrote a review 3 weeks ago and I dont know how to edit or remove it, but my laptop does not work. Now I have money that isn't a problem, but good quality service is hard to find. I called tecky multiple times telling them my laptop was working for a few minutes and then died completely. I've used 2 different new chargers and it still doesn't work. They want to Charge me again, I already paid $200 for what they said was just plugging it in and it worked for them. When I first called back they didn't try to come and look at the laptop again. And today when I called they basically said it was my fault and hung up on me. They hung up on me. I gave them a chance, wasted $200 dollars and now they want me to pay more for the same problem. Unless you have a degree in computers, even if you do, don't waste your time with them. Unprofessional and a Waste of Time. I even gave them a $18 tip!! Don't waste your time!!!

I've had a couple of great laptop repair experiences with Techy. In both cases they were upfront…read moreabout pricing, fast, and communicative. For my most recent repair, they picked up my macbook from my home, replaced the battery, and delivered it back to me in, no exaggeration, 2 hours start to finish. (I didn't pay any extra rush charge or even say I was in a hurry or anything.) I don't think I've had a repair anywhere else that was faster than like 2-3 days before I got the computer back. Another time I asked about a very specialized problem that they don't deal with, and they were totally upfront about not doing it and directed me to someone who could help. Also a great sign. And both repairs are still working great, so good quality as well. I'm going to be sticking with Techy for any future repairs!

I had an excellent experience with JL computer service. The customer service was truly high…read morequality--friendly, professional, and patient in explaining everything clearly. I really appreciated how responsive and honest they were throughout the process. Jack (the owner) went ABOVE and BEYOND. He came in when the office was CLOSED to work on my laptop in order to meet my timetable. I wouldn't hesitate to recommend them to anyone looking for reliable, top-notch computer repair.

Second time I've come here and I've always had a pleasant experience. My Mac laptop battery went…read morekaput and Alan was able to fix it and replace it within a day. I dropped it off and he kept me updated on the status, which was amazing. They do both Apple and Windows products. Def recommend a stop here!

Computer Plus fixed my custom PC twice in two years. Both times the wait time was reasonable, and…read morethe noted problems were 100% gone. Both times they told me the price before working on it and it was completely fair for the services rendered. I say that as someone with some experience in repair rates - the price is reflective of a repair technician with over twenty years' experience, and not an over-charge. Best Buy is going to give you the customer service a national chain provides - none. Other smaller shops handle primarily tablets and phones, sometimes laptops. This shop is going to fix your computer, laptop or Apple product to the highest standard.

BEWARE. If you have $100-250 dollars to throw in the trash and an abundance of free time, then this…read moreis the place for you. Called in advance to ask about how I needed to prepare my computer for servicing and took appropriate steps. Typed up and printed out my contact information should the technician need to ask any questions along the way along with explicit services I needed done: (1) annoying malware removal (2) hard drive memory reallocation. Neither was done. To be clear, the malware was pretty minor - limited to Chrome web browser - I just didn't have the time to hunt down the source myself. Also, the company lists "PC & Mac Virus Removal-Data Recovery-Repair Service" AS PART OF THEIR TAGLINE (google: "computerplus georgetown dc") but couldn't remove even a minor browser malware. The sad part was when I came to pick up my laptop, the person at the register just took my money without blinking an eye and no attempt was made to rectify or refund the $200 I donated to their business. At least a "sorry, we couldn't fix your machine" and I would've respected their integrity - but I have little evidence of that from my own personal experience. My advice, is that if they quote you anything above $125 dollars and there is nothing critical on your machine you need to retrieve, you should seriously consider just buying an old refurbished or desktop computer for $200-300 instead and starting fresh. That is ultimately the path I took. Computers these days are pretty cheap as long as you're open-minded to the brand, device, and model.