I had COM come out and replace an inefficient HVAC system in May of 2024, great experience,…read moreprofessional and were eager to get the job done right. I had run into n unexpected issue, but Wilson and his team assessed the problem and took care of business. Would recommend for both installation and service. I should mention that the price was very reasonable.

After seeing their exceptional work at another facility, I contacted Charter Oak Mechanical to…read morereplace my AC compressor with a heat pump. Although my furnace was ok, it was old and I decided to replace it also. Their price was reasonable. Although, the owner, Steve, said the job might go to two days, Robbie and his crew arrived on time, and got right to work with the replacement. They completed all of the work on testing, and set up the new equipment on my Nest thermostat. They cleaned up completely, and walked me through all of the new equipment. All said, they did the best job I could ask for. In the office, Julie ably worked out the schedule, invoices, and rebates available for the equipment I was purchasing. I will be pleased to continue using Charter Oak for any ongoing maintenance, if any is required.

Third or forth time using them, always good and great price! After years dealing with no-shows or…read morebig companies with big prices (and often one guy has to re-do the last work) it's great to find somebody who works quickly, does a clearly hood and neat job, and charges a reasonable rate. highly recommended.

Hired Beacher to install two new baths and kitchen in new addition to our home. Could not be more…read moredisappointed in the outcome. Unusable tub/shower combo when he was done with installation. Hot/cold water regulation never resolved. We were especially disappointed because (a) we paid him a LOT of money and (b) we had used him previously with good results. But we feel that we paid for worthless services that we had to hire plumbers to fix (at great expense) after he failed to remedy the problems. Really spoiled our entire building experience.

Al runs a great business! He is trustworthy, timely, thorough, and knowledgeable. From repairs to…read moreservice, he has been helpful throughout the whole process and, always make sure to keep you informed and take's the customers best interest into account. I recommend Air on Time for your HVAC needs!

Once again Air on Time has come to my rescue. Courteous, professional and so reliable. The…read morequality of the work is beyond 5 stars. Prompt response to request for service - always gets back to the customer within the hour. HIGHLY RECOMMEND Al Rothschild and Air On Time!!!

I highly recommend Joe the Plumber. He repaired my main water service line and did an outstanding…read morejob from start to finish. He responded quickly, worked efficiently, and completed the repair much faster than I expected without sacrificing quality. What impressed me most was his professionalism and attention to detail. After the work was completed, the entire area was cleaned up so well that you could hardly tell any excavation had been done. The workmanship was excellent and he kept me informed throughout the entire process. If you're looking for a reliable, honest plumber who takes pride in his work, Joe is the person to call. I couldn't be happier with the service and would absolutely use him again.

I had a leak in my washing machine coming from the hoses that was leaking onto the basement floor…read more The plumber told me he didn't see any leak or water on the floor. I was told that there was another hose that needed to be replaced because it wasn't up to code. I was charged $700 for the replacement hose. The problem was not resolved, and when I called back to inform the plumber that the washing machine was still leaking, I was told to call an appliance tech because they don't repair washing machines. The plumber refused to refund me my money after I had explained that the leak had not been fixed, and the job was not resolved. Now I have to spend more money to have an appliance tech come out and assess the problem, and pay for any repairs. I was taken advantage of, for sure!

Dan and his Guys did a great job replacing our Heat/Air pump in a condo in…read more Middletown, CT. Everything they said they would do they did. Great honest company. Would use again.

My central air system, after running perfectly for a month after Dan installed all brand new parts,…read moresuddenly stopped working on a sweltering Saturday morning. Although at the beach with his family, Dan came right away with equipment to troubleshoot. The problem was not with equipment he installed. The drive belt of the exhaust fan in the mechanical room had broken, which caused the room temp to climb way over 100 degrees. My new equipment had automatically turned off to prevent damage to itself. Dan replaced the fan belt, installed a new filter, and I hope returned to his family at the beach. This is a reliable, smart company -- and honest too.

I reached out to American Heating about a furnace tuneup and service call. They scheduled me 2 days…read morelater and gave me a time window. The tech (Ken) showed up as expected and was very helpful. He was able to address the issue I was having and also tuned the furnace. It was installed a year and a half ago and it runs more smoothly now than it did new. I was extremely happy to have Ken work on my furnace and will be a repeat customer with American Heating!

They called me less then a week before my appointment for a tuneup as a new client to cancel. Told…read moreme they had a boiler replacement they were doing instead. They didn't have any availability to reschedule within a decent time frame (5weeks+) after having to wait that long for the original appointment.

Update: This company went from a great experience, to the worst experience. My secondary heat…read moresource went out during the winter and I called for a service checkup. After about 15 minutes of work I was told the condenser had to be replaced due to mice chewing the electrical wires. I could understand this. Here is where the issue comes in. The technician first said it would be $3400 to replace. He then went to his truck and came back to tell my wife it would actually be $8,000, but they added a discount so I would Pay $6,000. The total cost of the whole install (condenser unit + 4 wall units) was 12,000. So just to replace the condenser is over half the cost of the initial install. I called to complain and spoke with the service manager. The service manager essentially explained to me that this was accurate because if they did the install today it would be 23,000. So they evidently had a 100% price increase. I then explained the invoice showed the unit itself as 2,000 and then labor as 6,000. He explained to me that was untrue, that due to the new invoice system they have, they can just put numbers anywhere essentially, so I should ignore the invoice. I explained my frustration and how that does not make any sense and I am not paying 6,000 for a condenser and labor. He said he understood and would escalate it higher and I would get a call later that day or the next. It's going on 3 days now and I have not heard back. This company went from one of my top rated to near highway robbery. I cannot reccomend them to anyone at this point, and will need to look into alternatives to get my heat back in the winter.

I used to use them for my yearly services, called the 24 hour line at 6 P.M. because my hot water…read moreheater went and basement flooded. The guy who answered the phone gave me the voice like he just woke up and or was stoned, didn't want to be bothered, was rude not helpful at all. I just wanted to make sure someone would come out Monday morning but he couldn't be bothered. I will never use them again, would never suggest this company to anyone.

My central ac unit went down. I got ahold of Jimmy it was late and i happy he was able to come and…read moreget it up and running for the night but was suppose to come back the next day to finish. He didnt call back to follow up , never showed or even responded back to my calls..felt like he took my money and ran on a unfinished job. Not recommend .

My air conditioner stopped working this week. I called Air Pro Air and Energy, expecting to make…read morean appointment for a week from whenever. The repair man came our that afternoon! He was professional, courteous, and fixed the problem! His fee was reasonable and his service was prompt. I would highly recommend this company.