I had a photographer's worst nightmare happen to me recently. My SD card failed during upload and I…read morelost about 1600 images from a client's wedding. A wedding is not something where you could just schedule a retake, and it was a really heart wrenching phone call I had to make to a bride and family. I felt so unprofessional and like a failure for this poor client. They were so kind and so gracious to me, and I am forever grateful for the kindness they extended back to me when I told them what happened. They truly made the best of a very crappy situation. It has been so stressful, but I'm breathing a HUGE sigh of relief this morning because I received an email from Gillware Data Recovery with a sheet of thumbnails of the images they were able to retrieve from my card with a very long, tedious, and expensive process. It is worth every penny to deliver on a promise to a client, and a reminder that double writing on a backup card camera is worth the hassle and expense during irreplaceable moments. So, fellow photographers, take note and learn from my mistake! Long story short, if you ever have a data failure, www.gillware.com is the company to call. They are absolute rockstars!

While I back up online and offsite due to a complicated failure I was without a complete image of…read morenearly 6TB data back to 1992. Gillware and their team are true professionals. Did an online intake, received a phone call Christmas Eve morning to confirm everything. Great updates and proposal before providing a method of payment. By 30 Dec my replacement drive with 99.999% of the recovered data was in the way back to me. Do know if they needed clean rooms or the level of effort needed or the time required. Just know they took a inop drive and got the data off. Just like an lawyer, dentist, pilot or doctor sometimes you pay for experience and in my opinion it was worth for 30 years worth of files. While I hope to never need their services again, they are the only ones I would trust my digital footprint too. While not inexpensive you are paying for their knowledge and experience. If is was so simple and fast then you could do it yourself or maybe hire the "neighborhood geek" or you could pay the experts to professionally recover your important data. While my choice may not be the best for everyone glad I paid Gillware to do it. However, we will be installing a RAID 5 NAS as part of our new 3-2-1 back up plan.

Not worth your time. Can not do major repairs and troubleshooting with take 2 days+ but he doesn't…read morestate that in messages.

Jon recently replaced my speaking's in my apple iPhone 11. I've known Jon since he was a young man…read moreand trust him with everything I own. Polite and friendly. He charged me a fair price and had my phone for maybe an hour while I had lunch in downtown. Professional. God bless you Jon

I had a virus on my computer and Nate was very knowledgeable and the service was extremely fast…read more They tuned up the OS and the computer is running so much faster now as well. I would highly recommend EZ Solutions for all you personal computer needs.

I had a very disappointing experience at EZ Solution, North Liberty, IA, North Liberty, IA…read more On 12/09/2025, I took my Laptop to the North Liberty office, for what should have been a simple fan replacement. Even though the issue was clearly explained, the employee insisted I pay a $100 diagnostic fee before they would even look at it. Later, I received a call saying the hard drive supposedly needed to be replaced instead, for nearly $300. When I went back to pick up the laptop, the same employee -- who kept his face mostly hidden under a hoodie -- seemed irritated that I asked to see the laptop powered on. The moment he turned it on, it made an even louder and more alarming noise than before. Since they couldn't fix the laptop, he offered to replace it with an used refurbished laptop. On my third visit, I simply asked whether the diagnostic fee could be applied toward the repair cost. At that point, the employee became hostile, raised his voice, threatened to call the police, called me names, and refused to complete the transaction until the owner arrived. I related this sad story to the company owner, paid requested amount, and left the place without any apology.

A pro and a con for KD Engineering…read more Pro: When my partner spilled coffee on my laptop and it died, they were able to retrieve everything from the hard drive, and were able to get the computer working again. The laptop lasted about 5 more months after the accident. They warned me that once liquid is inside the computer that it would eventually die, but I was surprised at how long it lasted before finally shuffling off its mortal coil. Con: The keyboard came back slightly warped from the drying process, and one of the keys was missing!

Owner has extensive experience with fixing liquid-damaged computers. Very fast, affordable, and…read moreefficient! I was unfortunate enough to spill sparkling raspberry juice on my laptop the other day. It went all over the keyboard, dripped down onto the table, and even seeped under my computer. I left my laptop upside-down and open (in a ^ shape) on a towel to drip the excess liquid for 3 days before calling K D Engineering. He suggested I should have brought it in sooner, but with his experience with all kinds of liquid spills he was confident he could still help. After bringing it in, he opened up the computer and cleaned away any dried juice with an alcohol cleanser, which solved 99% of my problems. For the last 1% he noticed a broken piece of plastic in my computer that was the cause of my other usb port not working for years! He had my computer back in working shape in a matter of a 2 days and I am very happy with the results! When discussing the price, they were more than reasonable. They also were careful to make sure I was comfortable with the quoted amount and I definitely felt I was given a fair price. The store may be small, but they saved my computer and I am incredibly grateful. My computer was returned to me in complete working order with no missing or broken pieces.

Benn has always done a great job fixing our computers. Good Service and good prices! Highly…read morerecommended"

From the owner: Windows PC help, repair, setup, upgrades. Virus and Malware…read moreremoval. Data recovery. Custom PC builds and assistance. Home and small business networking. Top-rated PC help in Iowa City (Google it!) Web design and setup. Senior and beginner friendly. By appointment only - please call Benn.