Brought my Siberian husky here for a birthday wash. It was her first time ever going this groomer…read more They did a great job with her. She came out clean and smells great. Even gave her a cute bandanna.

I am exceptionally happy over the results for my pup at her first appointment here- the services…read moredid take a bit of time, which I imagine will be decreased with more frequent visits. See pictures to see the difference- she is a happy girl, and they treated her very kindly; I requested a puppy cut due to her coat type and my fear of Ticks.

Kevin and the staff saved my dogs life. Cosmo had a medical emergency onsite, nothing to do with…read morebeing there. The quick identification and response, Kevin coming in and bringing Cosmo to the ER for life saving surgery will keep us as customers for life.

LOVE THIS PLACE, my pupper loves this place too he gets super exited to go there,…read more they know him and all other pups that i have seen by name and the best part is there are always people in the play area to keep an eye on the pups, great place for socialization and to tire out an active pup, prices are inline with everyone else and the quality of service is far better

we have been bringing our little girl Grace to the Doggie Castle almost 3 years ago. Maria is the…read morebest! I call her the dog whisperer. She has so much fun with the pups. Grace loves going and has made so many pup friends. Highly recommend this day care.

Thrilled with Doggie Castle. My dog has been coming to Doggie Castle for almost a year and it's the…read morebest thing for him.  He runs around a big play area all day long and comes home super relaxed and mellow.  He practically drags me inside during drop off because he loves the owners. He greets them with a big hug every drop off!   I called and left a voice mail and received a call back less than  24 hours later!! Super easy!  My dog got an interview right away and he fit right in. He's a little meek and frightens a lil easy but had he no problems because the dogs are well behaved at Doggie Castle. The fees and hours are reasonable, which I love and appreciate. It's big, clean and has a big lot to park. Very happy customer!

Brought my 4 year old 90lb dog in for his first overdue nail trim (we used to live in an area with…read morelots of sidewalks that naturally filed his nails... no sidewalks where we live now and he wouldn't let me get near his nails). I had called the day prior to make an appointment, but I don't think it's even necessary for just a nail trim. I'm not sure of the girl's name that did his nails, but she was excellent. Even though my dog was a HUGE BABY and screamed the whole time... she basically wrestled him and got it done. The whole process only took about 10 minutes and the price was more than reasonable. Would definitely recommend!

My experience with this grooming business was consistently frustrating, primarily due to poor…read morecommunication and a concerning lack of professionalism and accountability. On multiple occasions, the staff was disorganized at pickup and drop-off, showing confusion over which leashes or collars belonged to which of our pets. There was also a lack of clarity regarding initial requests or requirements at the start of appointments, making the process unnecessarily stressful. The most significant issue is their avoidance of in-person confrontation and refusal to take accountability. When problems arose, staff consistently chose to hide behind text messages rather than addressing issues directly or professionally. They have a distinct pattern of blaming the customer for their own errors instead of simply owning the mistake and working toward a solution. Finally, they complained about one of my dogs being too loud and then expected immediate pickup upon notification, which is highly disruptive and unreasonable, demonstrating an unwillingness to manage standard behaviors expected in a busy grooming environment. If you value clear communication, organization, and a business that takes responsibility for its service, I strongly recommend looking elsewhere. We have since moved our business to a different local groomer.

Fantastic staff they got my cat right in her first appointment was free. The prices were reasonable…read morefor treatment that vet and nurse were super friendly. It was clean. Everyone was fabulous. I highly recommend this place.!!! plus the VCA are highly involved in rescues for our fur babies that makes them highly ranked in my book!!

I've been using VCA Cromwell going back to 2012 when I had a cat with stomatitis. That particular…read morevet is now retired, and Dr Frattini is my cat's vet. Love this place. Dr Frattini has listen to me, been honest with me, and been very good with my cats. Highly recommend. They really care.

This place is amazing! I wanted to thank Sue from the bottom of my heart! Our dog is now a senior…read more(she will be 15 on February 20, 2020) & we were told by our previous grooming that she needed to be groomed by someone that could handle senior dogs maybe even a grooming at a vet. The groomer at the vet didn't work at all. Our 1st appointment was more of a disaster then anything else & we kept looking & found Sue at Hair & Hound & she is just amazing. Piper is so happy she all groomed now & back to her happy doggie self. She had never gone that long between appointments & was miserable. We have booked our next appointment & look forward to seeing Sue again soon.

We bring our two pets here. Suzy is great and really cares about the animals! She always does a…read moregreat job and is very sweet.