Out pup completed her second round of intermediate training and graduated with flying colors. We…read morereally appreciate that you're allowed to take the class as many times as you need until you graduate. It was a good mix of classmates to help with desensitizing and exposure. And she's improved a lot. We love working with Daniel and his assistant trainer Nugget.

Because of poor management they can not keep good staff. Not one greets at the door. Rarely see a…read morestaff members to ask questions. Very few staff are pleasant. Nothing good to mention. Power wash the urine by front door, it stinks and unhealthy.

I just adopted a sweet 4 year old male cat. Having been at this location before for my senior cat,…read morewho passed over the rainbow bridge a few years ago, I was already familiar with them. I love their vast variety of *healthy* cat food, snacks, and toys. No Little Friskies for my cat! My only "complaint" is that they have so much variety of healthy options, it was difficult to decide what to buy for my fur baby. The staff were super friendly and answered all my questions. I love that they also have so many foods and supplies needed to care for all animals, including my grand bunny when I purchased treats for him a few years ago. Love this place!

Nice pet store with healthy selections and good discounts. Employees were helpful and friendly.read more

Helpful workers here that love pets. This location actually has the fish pack from the Just Food…read moreFor Dogs brand, which is what we've been looking for.

Our Cavalier was pampered here ... Adam is great, considerate and pays attention to what is…read morerequired without trying to oversell ... this is now our regular place.

I've never been to this location and it is super cute. They had a lot of cute cat toys and the…read moreemployees were so nice and helpful. They helped me decided on the best liter choice. There were also a lot of cat scratchers and a good selection of harnesses. I love going here and I love the other location too.

The staff here are very knowledgeable on pet needs and products. While they are primarily a dog and…read morecat supply store, they do also sell products for small animals, birds, reptiles, amphibians and fish. A local family owned business.

Amazing experience for the first time. enough space for my dog. They have all the shampoos , if you…read moreneed a different wash besides the basic one you need to go to the front. Staff were very friendly and they gave me towels for my dog when I asked if they supply them. You can bring your own shampoo or combs to wash your pup. The only downside is there is no AC in the store only in the dog room. It was not pleasant walking around in this heat in the store. YOU HAVE AN AMAZING STAFF PLEASE FIX THAT FOR THEM.

Great store to get your dog food and self service wash. Excellent price for the self service dog…read morewash. High end quality dog and cat foods. Best quality food in the area. Highly recommend.

They got some good dog food in frozen section…read more Worth a visit if you're in the area Friendly staffs

My favourite pet store! It is conveniently located in Newport Beach, close to Fashion Island. I…read morenever have an issue with parking when I visit, which is nice when bringing my dog along. My dog loves the foods I got from The Pet Oasis. They also have samples for the dogs to try. The staff are friendly and helpful. They not only carry a variety of raw food brands, but they also have promotions, such as buy X amount, get 1 free and manufacturer's coupons. I definitely recommend anyone who owns a dog to shop here.

I came in today looking to get a bath and haircut for my dog, and I was immediately greeted by the…read moreGrooming Manager, Rayanne, one of the other stylists, Tofer, and my grooming stylist, Joey. Joey greeted me with a smile and was ready to take my dog in for his appointment. She asked what type of haircut I was looking for, checked my dog to make sure there wasn't anything else he needed, and reassured me that he would be well taken care of while he was there. I've been taking my dog to Joey for a couple of months now, and I really appreciate the care she gives him. My dog is very picky about who he allows to groom him, so it means a lot that he is comfortable with Joey and trusts her. He lets her groom him without a problem, and she always does an amazing job! I'm very happy with the service and care we receive from Joey and the grooming team. Thank you, Joey, for always taking such great care of my fur baby!

I had a really disappointing experience with the grooming salon at Petco. The salon manager, Riane,…read moremade me feel uncomfortable from the beginning. Her attitude came across as rude and unwelcoming, and I got a strange feeling about the way my dog was being handled. My dog was there for almost 5 hours for a bath and grooming package, which felt excessive, especially considering the service would normally be expected to take considerably less time even when the salon is busy. I don't mind leaving my dog for a while when necessary, but nearly five hours for this service left me feeling very uneasy and wondering whether my dog was okay and being properly cared for. I also felt uncomfortable because it seemed like Rianne may have been discussing me with the other employees while I was there. I obviously can't say for certain what was being said, but the overall situation made me feel unwelcome and uncomfortable. The biggest issue for me is that when I leave my dog with a grooming salon, I need to feel confident that she is being treated with patience and care. Unfortunately, I did not leave this experience with that confidence. I'm sharing this because I think other pet owners should be aware of my experience, particularly when deciding whether they feel comfortable leaving their dog with this salon. I hope management takes these concerns seriously and looks into how customers and their pets are being treated.

Being new to the area it was time to find a vet that we could call home for our two cats. I came…read moreacross Urbanvet and decided to give them a try since my youngest guy needed to be seen as soon as possible. The entire experience was amazing and I'm so grateful for such a positive visit from start to finish. The staff were all so kind and knowledgeable. They were so kind with my little shy guy and I knew we were in the right hands. It's safe to say that this will now be our home vet in the OC.

I have really loved my experience with Urbanvet! Dr. Nguyen was very knowledgeable and attentive to…read moreour cat's needs. She explained things so well so that I would feel ease with our stressful situation. "Ash" has been so patient and helpful to myself but also so so loving towards my cat! She made it feel like she took a special interest in our situation, but I feel like she is probably able to do that with everyone which puts us at ease. Hailey at reception is so lovely and communicative! Overall I am grateful this establishment exists!

THIS REVIEW IS SOLEY FOR THE GROOMING FACILITY…read more This was my first grooming appointment for Finn with Petco. I've been so busy lately and my little cockapoo needed some TLC as his long curly hair was becoming very long and unmanageable. He also desperately needed a sanitary trim along with ears and nails. After booking, the groomer confirmed my appointment by text. It was nice to receive a text as sometimes it's challenging to get a live person on the phone. I rushed late out of work for the appointment & txt messaged so and quickly received a reply back. I was grateful she could still get us in when I was running late. She was very responsive and notified me of cutoff time. Once I arrived, the groomer (Claire) took great care in the consult learning about Finn. She asked questions regarding the notes I left regarding his behavior, which I really appreciated. She asked what look we were going for as well. I requested a summer cut to keep his body short, especially his paws bc he often gets very wet from the morning dew. She agreed that the do-over is great to start fresh. I loved the puppy cut for his face, asked to keep his tail long and showed her a few examples of cuts from his past. Finn was ready for pick up within two hours. Claire had told me that if they close exactly at 6p and if it was after I just have to go to the pet store register. When I returned to pick him up, I was pleased. His body was short and his face was cute. Due to his aggression, Claire mentioned she couldn't trim his nails or do his ears, which were the two things I highlighted on his pre-visit questionnaire. She mentioned he might not be a great fit for their salon due to his aggression (which is understandable). I gave her a FAT $20 cash tip and went on my way. One thing I was surprised to see was that there was a discount for services not rendered, but it was fine. His puppy cut was cute. That night, I noticed Finn seemed super anxious which was weird being were in the comforts of our home. I noticed a couple nicks on his belly (maybe rice grain to pea sized) & his tail stayed down where he wouldn't expose his rear. Finn's behavior to leave the house was strange as well. Whenever I pulled out his leash, he hid under the sofa. He'd also shake non-stop. It was just so unlike him. Then, I finally noticed he had a HUGE SCAB on the bottom tip of his left ear. Apparently, there were more than the nicks on Finn's belly. It's no wonder he doesn't want to leave the house!!! I was so upset!!! I had a phone conversation with Sarah, the grooming manager. She was so kind to explain what potentially happened. She explained some dogs shake their head a lot offer grooming and maybe something ruptured. She also reassured me she was in the grooming room the whole time and there was no incident. She was generous with her time to reassure me which I appreciated. Unfortunately, it's been weeks and Finn is still hides under the couch anytime we need to go out. This behavior never occurred before grooming with Claire. I spoke to another person who's taken their dog to the same grooming facility and mentioned their dog behaved strangely post-grooming. The description of the groomer matched. I don't think it's any fault of the manager, but maybe Claire just needs more training if dogs are leaving their facility traumatized. I honestly feel a little let down because I LOVE this location of Petco. I drive all the way from Costa Mesa just because I LOVE Dr O'Connor & his amazing staff at Vetco. I, then, grew to love the store associates & managers here. This groomer left a sour taste in my mouth and it's a sad! I honestly can't recommend this particular groomer esp if I'm hearing someone I know had noticed a change in his dog post-groom with the same groomer, but I know there are many more groomers there who've done it for years. I would definitely request someone else since it seems to be an occurrence. 5/5 for Grooming Manager customer service (Sarah) 4/5 for Puppy Cut, customer service for being accommodating 2/5 for not doing all the services requested and still having to pay for it (sanitary trim) -5/5 (negative 5/5) for Finn's continued post-groom trauma

This Petco is on Adams (and Magnolia) near Smart & Final and has plenty of parking. It's a smaller…read morestore but always seems to have what I need when I order online for pick up. Historically, I have received wide ranging customer service from employees who are friendly to borderline rude. I guess it just depends on who is working on the day I visit. FYI: There is a reptile event next Saturday, April 25 from 2 PM to 4 PM (see photo).

Working with Mary and Myrlene at OC Pup Pals has been an absolute pleasure! We've been using their…read morehome check-in and dog walking services for over a month now, and we couldn't be happier. They send photos and detailed updates after every visit, which we really appreciate. A few months ago, we rescued a puppy who was quite nervous around new people and other dogs. Mary and Myrlene have patiently worked with him during walks, and we've seen a remarkable improvement--he's now much more confident and relaxed. What stands out most is how genuinely they care for our dogs, treating them as if they were their own. That's very important to us. Our dogs get so excited when they arrive! We highly recommend OC Pup Pals!

Mary is the absolute best! She took care of my pup when we were gone and went above and beyond…read more When my boyfriend accidentally locked our front door, she hopped the fence for us in order to get to our Kita girl. She also has 3 sweet and very well trained doggos that Kita loves to hang out with! Go to Mary with any of your dog needs. Your furry friend will be in the best of hands !