They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

Stephanie is a miracle worker. Gave us all the tools we needed to give our pupper the best possible…read morestart. Now everywhere we go, people comment on how well behaved he is!

This is a really long due review for Stephanie, my life saver. I have an aggressive husky, who I…read morethought will never be trained. I booked a 3 days training session for my husky with her. She's very patient and knowledgeable. She also taught me how to be the Alpha of my pack. Photos say a thousand words!! Now I can take my husky to the dog park and she now gets along with my other dogs!

Our Frenchie, Bean, demanded we leave this glowing review - she absolutely loves Darrin and…read moreMichelle. They've walked her for 6+ years and every time they drop by, it's the highlight of her day. They send text updates on how she's doing and she usually gets post-walk zoomies because of all the fun she's had. And it's not just walks, when we're out of town, Darrin and Michelle are our absolute first choice to dog sit. Four paws up for K9PDX!

Michelle and Darrin have walked my dog, Olly, since he was a puppy! We had 4 amazing years of dog…read morewalks and they were the highlight of his day. We recently moved out of the area and we both shed a tear knowing that we would be leaving Michelle and Darrin. I couldn't recommend them more! Responsive, friendly and trustworthy!

Best dog walker in town. And I always take my dog there when I head out of town. They do…read moretremendous job keeping him happy & energized. Piece of mind knowing I won't have anything to worry about! Highly suggested!

From the owner: I am the sole owner and pet sitter, dog walker, and dog boarding mama! No employees! Just me! So…read moreyou you will receive personalized service for you furry family member!

The dog walkers for Petra were very friendly and courteous. Our dog was very happy to greet them…read moreand they were very happy to be able to walk her. I would be only to happy to recommend their walkers to anybody requesting dog walkers. It was really refreshing to see photos of Petra while they were walking her and she looked so happy while she was enjoying her 3 times a day walk.

I entrust Hot Diggity with the care of my dog on a weekly basis. I've used their services for years…read moreand they have the best staff and dog walkers! I get awesome write ups and pictures from each of her walks with them and it gives me great peace of mind to know that she's cared for, safe and loved while I'm working. Their services are invaluable and I would highly recommend them to anyone.

Dax did a fantastic job on both our puppy Teddy and older dog Tucker. Both these guys are Havanese…read more Teddy is eight months old and so full of energy while Tucker's the most sensitive of our two dogs. Dax worked his magic for both and the results were flawless. He was very polite and patient and somehow he got these two guys to comply. I contacted other groomers within the area, but none of those places ever responded back to me through the email, which was very disappointing. But I'm so glad that Woofie came through for us. They were very courteous and responsive to me through Yelp chat, and all the questions I had were answered very promptly. I'm so happy with the results and our dogs look so clean and proper now. Looking forward to the next grooming session in the future.

Unbelievable service, we have 6 rescue, adopted now !beagles and basset...........the recent…read moreadoptee a 12 yr old beagle is traumatized by being picked up and absolutely refuses to get a collar on..........but D the groomer did his magic!!! I absolutely recommend Woofie's to do your pet's grooming needs ...and ask for Derek............

This is a long overdue review. Also, I think this is more like a thank-you letter to Jen than a…read morereview. As many others have stated, Jen is amazing. Our dog, Shaka, just loved spending time with her and the other pups she cared for. We were a little worried at first about his temperament being around others (humans and other animals) since he gets a little skittish, but he seemed to thrive there. When it was pick-up time, he was always happy and seemed to sleep very well from getting his exercise and socialize in. (He also smelled great on his longer stays. Thank you for the baths!) Jen is super flexible and communicative. We were so appreciative of this since we tend be rather spontaneous and would ask to drop him off the day before sometimes. We also would extend his stay last minute, for example, when we were taking road trips and wanted to stop for the night instead of driving all the way through a town. (Sorry and thank you so much, Jen!) Shaka has stayed over from one day to two weeks (possibly more), and each time, we've received text updates from her and even pictures of him happy with his friends. I always looked forward to those. Shaka passed away early last year, and I've been meaning to write this for a long time to say, "Thank you, Jen!" for being such a wonderful caregiver and trustworthy and friendly person overall. Dog parents, I 1000% recommend Jen.

Jen is without a doubt the we will leave our best friend with. I trust her 100%!…read moreShe is a real lover of animals. My dog returned happy and healthy.

I just had to take the time to write a review for Kathryn Burge! Most people write reviews if they…read moreare upset but this petsitter deserves the time to write how Amazing she truly is. She goes above and beyond for my dog and will always make time for him rain or shine. If I am working late or if I don't feel well, she will come on the fly. He looks so forward to her coming to the house and she is always on time. He is obsessed with her almost more than me. Stuart is a rescue that is a bit shy of strangers. We love Kathryn.

Kathryn is a very personable, professional and responsible pet sitter. I could tell from the start…read morethat she really cared for our dog. She listened to all the crazy things our dog does on walks etc and she really took it seriously. I trusted her going to my home when we were gone. I highly recommend her services. It's a relief knowing our pet is taken care of by someone who really wants to and loves it! Thanks so much!

Adriana was absolutely wonderful with our pets while we were away. Our dog, Grace and our cat,…read moreJosie loved her. She took wonderful care of them, and sent picture and video updates daily, keeping us fully in the loop! Adriana is communicative, friendly, and super professional. She is super reliable, I never worried about my animals for a minute while we were away. I will definitely be using her again. :)

Adriana swooped in to save the day when our dog sitter fell through right before a weekend trip and…read moreshe was wonderful! She is flexible and communicative and our skittish and sometimes a bit tough to work with pup really enjoys her time with Adriana. She sends text and photo AND video updates every day and I genuinely feel so much less stress knowing my Lu is in She is our go-to sitter and walker and is an absolute gem of a person who loves what she does.

I reached out to Laura after our two bonded cats (6+ years) became aggressive towards each other…read moreafter seeing a cat outside our window. I was distraught and frustrated and not entirely sure that "Dr. Google" was providing me with good advice. That's when I did a search and found Laura. From the beginning, Laura was patient and kind. More importantly, she provided me with resources that I had not located on my own. She was responsive to my emails and communications, too, and I felt supported. The good news is that my cats are back to being "friends" again. The bad news for those of you reading this who are going through "displaced aggression" is that it takes time to get to this happy ending. But don't take my word for it - reach out to Laura and get your own advice. It's well worth it!

Our kitty Gemma stayed with Laura for 12 days while we were traveling. Laura did an amazing job…read more We were extremely satisfied. Gemma had a large room with a nice size screened window (secure) that she could look out of and that made her happy. We are definitely planning on using Laura's cat sitting services whenever we need a cat sitter.