Herk's came right over when I called about a back up in our bathtub. I had lots of visiting company…read moreand they fixed the problem quickly. I asked about the pipes under the house and they took pictures and explained the situation which involved pipes that were evidently installed by someone other than a professional plumber. I requested that they replace the pipes, which they did. I was pleasantly surprised by what they charged and how efficiently they worked. I also had a minor problem with the ice maker in my freezer which they took care of also. Jose` was one of the main workers and he was very knowledgeable and easy to work with. I highly recommend Herk's

Had a tub faucet replaced, the tub leaked within 24 hours of repairs . Technician came back and…read moredenied any wrong doing . Reached out to the office/ owner and they refused to cover the damage. Owner came out and didn't even look a the work just went with his technician" son" Never had any issues with the tub before faucet was replaced .

I submitted a request for a free quote for a senior in the community and they responded right away…read moreand were able to come out same day to treat the issue. Very professional and prompt, would recommend.

We had a clogged kitchen sink. I called to schedule an appt just after 9:30AM on Friday. I was…read moretold an appointment was available between 10AM and 12PM same day. At 11:45AM, I received a call from Discount Plumbing. The caller apologized because the serviceman had not been to our house but said he would be there soon. I thanked her for the call but we were still in the 10AM-12PM window so I was ok with that. Within minutes the serviceman arrived and the clog was fixed by 12:30PM. Discount Plumbing staff was friendly and had great communication from the call to schedule the appt. until the time the serviceman left. I will definitely call Discount Plumbing when needed and will definitely recommend their services!

Tony's crew came out to mantica and serviced my unit that's 25 years old. Absolutely amazing and…read morethorough check withWell spoken explanationFrom each tech. Better than 5 different other companies I called beforehand. Brandon and Michael went over and beyond their job to satisfyMe as an irritated customer before they arrived. Date truly saved the day. I was so happyWith the knowledge and serviceThat I have actually decided to have them replace my entire unit even thoughThey never tried to sell me on it. They just stuck to the plan. They were very happy in just servicing the old unit I have and maintain it with a wonderful membership of 9.99 a mo. With amazing benefits of service and discounts throughout the year. That is also included with my new unit that I will order. They were truly the most affordable respectful , Delightful, And knowledgeableFolks. They take pictures of every move that they do and explain it all to you

I wanted to take a moment to share how incredible my experience was with your team, and…read morespecifically to commend Samuel for the phenomenal job he did. ​Yesterday afternoon, I spoke with Gail about a stressful leak in my water heater. Because I called a bit late in the day, same-day service wasn't available--which was completely understandable. However, early this morning, I received a prompt call from Samuel, and he was on top of it right away. ​Samuel was a complete gentleman and an absolute professional from start to finish. He patiently answered every single one of my questions and did an outstanding job with the actual work, which included: ​Fixing the leak quickly and efficiently. ​Replacing the old pipes to ensure everything was secure. ​Installing a brand-new water heater seamlessly. ​What started out as a highly stressful situation was made completely easy and hassle-free thanks to his care and expertise. I cannot thank your team enough for the peace of mind. Samuel really did a spectacular job, and I will absolutely be referring your services to all of my friends and family! ​Thank you again!

Had two sewer cleanouts that were sticking up in the yard - very unsightly and a trip hazard. Jeff…read morecame out same day I called, and cut them down and put covers on them. Excellent job, and Jeff was patient and knowledgeable in explaining so I could understanding. Asked for referrals for some other trades and he mentioned that the office had lots of referrals. I called later and got referrals for roofing, paining, power wash, cleaning. Great resource - officer personnel were very helpful.

Amazing customer service. My go to for any plumbing issues. Always friendly and reliableread more

they were friendly very good service they were prompt and reliable and would use them againread more

Today I had reason to hire a plumber for a small job of replacing the valve in one of our toilets…read more They responded promptly to my call, scheduled me this morning, their repairman arrived on time, was cheerful and knowledgeable. The repairs were done quickly and satisfactorily. All in all a on point experience.

Had a clogged kitchen sink emergency. Sal sent his guys Roger and Vincent out right away and they…read morehad my sink fixed in no time. They were very friendly and professional. Will be using Sal for all my plumbing needs.

I had a leaking water heater. I called Sal's Plumbing Service in the morning. Sal came out about 1…read morepm and had my water heater replaced by about 3 pm.He did an excellent job at a fair price. He hauled away the old parts and cleaned up very nice. I would definitely this company for any plumbing work that you need. He seemed very experienced and had the latest equipment to get the job done.

I'm so happy with my new water softener system that Bryan installed a few days ago. He listened to…read morewhat I wanted and needed. Then advised me on the which system to purchase. I would highly recommend him.

Had Bryan do two more separate projects. One was a junction leaking inside the wall and the other…read morewas an upgrade to an outside faucet. Both were done quickly and at a great price. We're very pleased with his work and he always answers quickly and is quick to do the work. This is definitely our go to plumber

Excellent company!! Extremely friendly employees, from the nice lady who answered the phone, to her…read morehusband who came to our house. They arrived way earlier than projected! He was done extremely quickly and they have great prices!!

My wife and I have used this service on and off for a number of years. Dependable, prompt and an…read morehonest assessment. Great Company! David Rose

We live in an older home that the home inspector told us was in fantastic condition when we…read more purchased it a decade ago ("better than newer homes"!). Well, suddenly we've had multiple issues including a clog in the mainline and a leak under the house. The leak turned out to be due to a water heater leak. AHS paid for a new water heater but there were additional costs not covered under our home warranty. We are on a tight budget but after speaking with Scott, the owner, we decided to get the work done anyhow since I liked how he wanted to do the job up to code. We are very impressed with the result! (See photo. They replaced the piping and everything.) Unfortunately, in just the few short days before we caught it, the leak also damaged our bathroom floor. (Our water heater sits up against a shared kitchen/ bathroom wall.) We became seriously worried about the additional costs, as well as possible subfloor damage and mold, etc., so we decided to file our first home owner's insurance ever. We would have been refused if it were not for Scott taking the time to send the insurance company photos of the damage and explaining to them how he knew the leak was short term, etc.! This was definitely going above and beyond because he doesn't get paid to talk to the insurance company. It was also very kind of him and a huge help to us because (as we have now learned), even small leaks can be very expensive. As far as the mainline/toilet clog, we do not have a clean out valve in our bathroom. I remember having another guy come out one time from another company and he refused to do the work because he said he would not pull a toilet! Anthony from Premier Plumbing was so kind and helpful, however! He pulled the toilet, used his equipment (I don't know the name), found a few tree roots, and cleared the clog. He also recommended that we run a camera down the pipes but that was not covered by AHS so I decided to see if our other home repair company, Home Serve, would cover it. I can't say enough about how nice and professional Anthony was/is :) . So, in short, any time I need plumbing work done either through AHS or Home Serve, I am going to ask for Premium Plumbing first!

Bad first time experience I contacted my home warranty…read morecompany regarding issues with my water heater. They assigned the claim to Premium Plumbing, who sent a technician to inspect it. The technician determined that the gas control valve had failed and needed to be replaced. He explained that the water heater was still under the manufacturer's warranty, so he would simply order the replacement part and return to install it at no cost. We agreed to that plan. Three days later, after the replacement part had been delivered to my home, I scheduled the repair. However, when a different technician arrived, he informed me that the first technician had made a mistake. He said that because the water heater was under the manufacturer's warranty, I should have been directed to the manufacturer from the beginning. Which I was not. He also said he needed to contact my home warranty company to see if they would cover Premium Plumbing's labor charges. I don't understand why this wasn't communicated to me before the appointment, especially since the technician said there were notes in the file. Instead, they showed up only to tell me there was a problem, wasting my time. To make matters worse, my home warranty company told me they had denied the claim that same morning and Premium Plumbing had acted too quickly. So they had their own miscommunication their because I didn't even know that until I called the home warranty while the tech was still at my home. At that point, I felt like I was being asked to pay for a mistake that wasn't mine. The second technician quoted me $400 in labor just to install the gas control valve that Premium Plumbing had already ordered. He said my only other option was to contact the manufacturer myself and schedule the repair. After already being without hot water for three days, this was extremely frustrating. I asked him to call the manufacturer, and we then discovered that the manufacturer's warranty actually belonged to the previous homeowner, not me. Given the multiple mistakes and miscommunication throughout this process, I asked if Premium Plumbing would cover the labor cost as a goodwill gesture. They refused. I also asked to speak with a supervisor, but the technician would not allow me to speak to him. He stated he could give me his number but there's no guarantee he would answer at this time but then proceeds to called the supervisor in front of me 5 min later but wouldn't let me speak with him. After nearly an hour of discussion, the technician reduced the labor charge from $400 to $250. While I appreciated the discount, I still don't believe I should have been responsible for paying because all the delays and confusion were caused by Premium Plumbing's error. It is not my fault and it is their job to make sure their technicians are well informed and trained. The technician insisted I would have ended up in the same situation regardless, but I disagree. Had I been given the correct information from the beginning, I could have handled the issue properly three days earlier and likely would not have been without hot water for days. Instead, the technicians left, MY PREGNANT WIFE & I SPENT A TOTAL OF ONE WEEK WITHOUT HOT WATER and we were forced to figure out another solution ourselves

Just what no one wants their air conditioning to stop. I called Thorson's just as they were closing…read moreon Monday. I had a technician here Tuesday morning. Chris was so helpful and knowledgeable. I highly recommend!!

We had them come to clean our air vents. Unfortunately, there was a brand new piece of furniture…read moreinjured, that could not be repaired. After finding this out, the company agreed to replace the item at their cost. This even further increased the confidence we already had, as long time customers. This type of consistency is so very important in the big picture. We will continue to be faithful customers.