Fantastic place. It's been here as long as I remember. The folks that own it are super nice. It's a…read morebit of everything shop. Fingerprints? Done. Passport photos? Done (our reason for a visit). Anything postage related? Done.

Dhaval is helpful and friendly. He makes his store clean and merchandise are reasonably priced. I…read moredefinitely recommend.

I had an amazing experience at Postal Annex! I originally reached out through Yelp with a question…read moreabout their notarization services and was honestly surprised when they replied within 20 minutes. That level of responsiveness already told me they care about their customers. When I went into the store, I was a little unsure about the notarization & apostle process, but the employee took the time to thoroughly explain everything and walked me through the entire process step-by-step to make sure I submitted my documents correctly. They were patient, professional, and made something that felt confusing incredibly simple. Even better, after submitting the documents, I had everything processed and back to me within 48 hours. The whole experience was smooth, efficient, and stress-free. Excellent customer service, fast turnaround, and very knowledgeable staff. I highly recommend Postal Annex to anyone who needs notarization or shipping services. I'll definitely be coming back!

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

The UPS store is close and convenient, and is now my go to location for Amazon returns that do not…read morerequire packaging. The staff are polite and efficient. They provide simple and efficient service. The customer service is much better experience than before. Keep up the good work.

Really bad customer service. Their English is not very good. The attitude of a Chinese guy is rude…read more He didn't do any thing wrong but he needs to learn how to be a respectful person and good customer service

I've been using Mailbox Plus since opening my business in August of 2024, and I honestly couldn't…read moreask for a better place to handle my business mail. Reuben runs a tight ship. He's hardworking, attentive, and clearly takes pride in making sure customers are taken care of. Every interaction I've had -- whether quick or detailed -- has been professional, friendly, and efficient. His staff reflects that same energy, which says a lot about how the business is run. What I appreciate most is the balance they strike: everything is handled professionally, but there's also a genuine, neighborhood-style warmth that makes you feel valued rather than rushed. As a business owner, that peace of mind is huge. If you're looking for a mailbox service you can trust long-term, Mailbox Plus is absolutely worth it. I've been very happy with them and plan to stay for the long haul.

I noticed this spot on my way into the nail salon next door (Softy Nails). I had a package in my…read morecar that needed to be shipped, so I decided to stop in after my appointment. Nicholas was such a great help--he assisted me in getting my box together and had it shipped out very quickly. I was in and out of the store in under 10 minutes. Thank you, Nicholas, for your assistance. It was really nice to see a friendly face around the holidays. I know working with customers can be especially taxing this time of year. -Neko

For those of you who wish to ship packages internationally this is the place to go for. They have…read morethe cheapest rate based on my experience. I needed to ship a package to Slovakia with DHL and I called a few stores and Pak Mail is the one the provided me with the cheapest rate. Even cheaper than online quote and varied by $100 at least compared to Postal Annex at Rivermark. Diana who answered my phone and assisted me at the counter is SUPER helpful and friendly. I would recommend anyone to go here. They have Fedex, DHL, UPS and many more.

My wife's package was not delivered to our address. When she contacted FedEx, it was delivered to…read morePak Mail. My wife was not able to make the pick up so I volunteered since it's near my work. The gentleman just needed my ID to confirm we live in the same address and the tracking number. It was an easy pickup.

For some reason for my Amazon return (which only gave me a QR code no print out label option) this…read morelocation although it says it can take UPS and fedex items that are packaged, they were unable to accept my QR code and I was told to go to a real UPS store to return my item. Very frustrating to make multiple trips. I felt that the signage outside the store was very misleading.

The one lady who's always there Extremely rude , avoid this location they are no help whatsoever…read morethey will not help you but instead give you an attitude instead ?? Especially with holidays coming around avoid this location to ship out anything also extremely overpriced shipping

LBC Cargo Services is completely untrustworthy. When my mom's package arrived in the Philippines,…read morewe initially thought, "Wow, they reinforced the box with tape - how thoughtful." Turns out, that wasn't care - it was a cover-up. The box had clearly been opened, items were stolen, and then it was repackaged and retaped as if nothing happened. Someone rummaged through personal belongings and helped themselves. This is beyond unprofessional - it's theft. You trust a cargo service with things that matter to you and your family, and LBC Cargo broke that trust entirely. Customer beware: do not use this company unless you're comfortable with your belongings being opened, searched through, and potentially stolen. Absolutely unacceptable.

Service was quick, the guy packed & taped my box & weighted it while I am still standing in line…read more By the time its my turn everything is ready to go

I've always loved this locations quick customer service…read more My visit on 9/24/25: ----LOCATION---- - Located in a plaza that has a Safeway, 24/7 CVS, Wells Fargo and small restaurants. - Located to the left of Wells Fargo - Lately there has been mentally ill/homeless people loitering and walking around the parking lot. BE MINDFUL OF YOUR SURROUNDINGS. I've witness a person verbally attacking a person minding their own business walking by them. - Plenty of parking but may need to park far due to Safeway's busy hours. ----CUSTOMER SERVICE---- - There were a few people a head of me in line, a worker was helping a customer with the copy machine and while that was going on... he helped me with a package that I needed scanned to be dropped off. - He was very kind and helpful to all the customers presently there - Another worker was helping a customer out with his mail ----COST/VALUE---- - I don't have anything to say regarding the cost of sending items/printing because every time I use UPS services, it's to ship out pre-paid labels that I did not purchase. ----REASONS FOR MY 5 STARS---- - The customer service that they have provided with Kindness & efficiency

Hi, this location has a very helpful friendly and knowledgeable staff however I have had two issues…read morewith damaged packaging and understand its not within policy to offer any type if goodwill solution other than not in policy for even a partial packaging refund depending on your shipping terms, etc.... One was a cracked monitor and the other was a damaged synthesizer. I think extra care needs to be considered before shipping these types of items anywhere, and just wanted to share this happened as an fyi. My best wishes to this location and hope management does see this as I am hoping they are interested to always hear feedback from their customers.

Ankita was amazing! Professional, responsive and will definitely hire her for all of our notary…read moreneeds. Priced accordingly to the services required and requested.

I used Ankita for an Executive who needed Mobile Notary and Apostille Service in Palo Alto. Ankita…read morewas incredibly responsive, flexible, organized and instilled confidence at every level. Also, very reasonable pricing considering the other quotes I received. Will definitely use her services again and again.