Just had the worst experience with domino's carryout. I ordered my order waited 30 minutes went to store, arrived to chaos at the register, said order wasnt ready, then proceded to wait 20 more minutes then they gave me the order. Got home and every aspect of order was wrong both pizzas, parm bread was dessert bread and didnt even give the right salad. Of course i call the store back and cashier was nice and said they would remake whole order and get delivered right away. Then 20 minutes later the store manager called and said it was store policy not to deliver there mistake because original order was carryout, and would not delivered and i had to go back and get it. I was appalled by the lack of service or customer service by the manager and i just told the manager to refund me and i would never visit them again. Sad a company doesnt care to produce quality and correct product and even provide good customer service when its there mistake I would put a zero star but not an option for that!! read more

Service absolutely sucks. If you try to place a delivery order and your driver is Cynthia, you will never get your pizza. This is not the first time this has happened to us. Oh and good luck getting ahold of anyone asking where it was "delivered" read more

Pizza is fine if they didn't take 90 minutes to make one pizza. Ordered on the app for pick up and it soar 50 min. I arrive and they tell me it will be 20 more minutes. The app lies and the company should be charged for wasting people's time. I worked at Dominoes and know what it takes to make a pizza, this crew can't keep up with the slow algorithm. Time for some help managers? read more

This place has improved since last couple of times. I really like going in when JJ is working. After having long hard days he always finds a way to spark up out day. He's always so helpful and provides us plenty of recommendations on the menu. His level of service is off the wall. Yes I know it's Dominos but give them a second chance. read more

I literally live behind the store. But cold wet weather i ordered 1 medium extravaganza pizza on the app. To be fair the pickup estimate was 5:20-5:30pm I ordered carside to go & pulled up Hazards on as requested at 5:12pm I Was one of 3 cars who were completely ignored. I finally received my food @ 5:42pm (30 minutes/ 12 minutes past the latest "estimate") now the ads say if it takes longer than 2 minutes to get it after it's in "ready" mode on the tracker then the next is FREE. Problem is they're manipulating this pledge by just waiting until the last minute to bring it out to your car. DON'T ORDER CARSIDE as this is the 3rd time they've done this to me & I'm PISSED!! I usually don't yelp unless positive; but after watching for 30 minutes over a dozen customers who clearly ordered after me get in & out service; I've realized that if you want food fast.... Order it & stand there & stare at them; THEY WILL GET YOU TAKEN CARE OF IMMEDIATELY!! read more

Domino's Pizza - 32 min wait, told 5:20, got it 5:42pm - Pizza Near Me - Albany, Oregon

Pizza has barely any sauce on it. I ordered extra mushrooms and there was barely any on my pizza. This happens every time I order from here. Don't bother paying for extra toppings you'll hardly get any in the first place. read more

I've order pizza from a few different dominos and this is by far the best quality pizzas I've receive at a dominos. Whoever was on makeline did great! Also, the driver looked like they loved their job. I hope to see this high quality of pizza moving forward. read more

Have had issues with them getting orders correct for a few months now. Wind up driving back to the store with the messed order. Order was wrong again tonight and I admonished them over it and all I got was a rude "We're always very busy when you order." I usually order earlier in the even and he had no idea when I usually order. Can't justify even giving them one star. read more

Ridiculously horrible experience every time we order. Seriously haven't ordered in months due to the last order and thought maybe I'd give it another try tonight. To my dismay, both pizzas horribly burned. Last time it was cold and soggy soggy after being taken out of the oven and not delivered for an hour and 20 minutes after the app notifies me that my pizza is finished and ready to be delivered. I will never be ordering from this location. My recommendation? Don't even risk it!! read more

Domino's Pizza - Burned pizza crust! - Pizza Near Me - Albany, Oregon

Don't bother adding instructions online or giving a 35% tip for instructions at this location if you're traveling, because any instructions will not be read. I put a 20% tip via the website, then gave the guy an extra 5 in cash upon arrival, expecting him to follow instructions about congratulating me on my savings, and intimating I had used loyalty points (bc BF didn't want me to spend more than 10 dollars for any delivery, but this was almost 30). We are moving, and we were stressed and hungry. There are not many delivery options in this town. I went with Domino's, as it appeared to be faster than the others. In the end, I paid an extra 10 or 15 dollars to a petulant teen for nothing other than dealing with his crap attitude at the hotel door. That's, that's not something I normally would pay for. I would have been fired as a delivery driver or line cook for failing to read, and heed, customer instructions - even if they were clearly delusional and whack AF. Mine was neither of those; if you are stuck in Albany and faced with nothing for delivery but Domino's, swallow your exhaustion and go to the 24-hr Walmart and get some trail mix, apples, cheese, and this week's Lay's Ridiculous (and delicious) Special Limited-Time Flavor. Domino's is not normally superlative or even good by most reasonable standards (*NB : I totally eat both Domino's and Taco Bell on occasion and know what I'm getting and can fully enjoy both), but the food was also subpar, even for this chain. Protip: Just don't be stuck in Albany. read more

Absolutely awful. Wings are tiny, no crispiness on the skin it's almost like they were boiled. The new tater tot item was not only tiny and overpriced but gross, soggy tots and burned bacon. Finally the pizza, while it was made and delivered fast it still managed to be cold. Never ordering from dominos again. read more

One star because you can't leave zero. Ordered pizza at 5:24. Was told 36-46 minutes for delivery. The tracker had it in quality control at 6:08. By 6:45 it was still in quality control. I called and was told by automated message that it was waiting to be picked up for delivery. I finally got through to a person and told her I wanted to cancel my order and why. I was promptly hung up on. I called back and asked to speak to a manager and was hung up on again. The third time I demanded to speak to a manager when the phone was answered. I got a "shift supervisor" because there was no manager. After all this the order was finally cancelled (an hour and a half later). This is horrible service and customer service. I'll be checking frequently to ensure I get my refund. I hope the manager or franchise owner reads this and addresses this disaster of a business. read more

Very disappointed on the wait time for a pizza. I've waited an hour and 20 minutes my pizza and currently am still waiting . I am also paying 18 dollars when I could've just gone to little Caesars and gotten 3 pizzas with the lower wait time. read more

Not even one star review worthy. Terrible experience. Waited for over 2 hours for 2 medium two topping pizzas. Sad thing is there were no backorders. Employees were rude and second guessed my decision to cancel my order after a 30 min order. Checked in multiple times and called multiple times with no response. DO NOT GO HERE. Do not usually do Yelp reviews ( just for all of you haters out there). read more

First time buying a pizza here. I ordered on line and got a text that it was in oven. 10 mins ready. It was there and hot when I got there. I was very unsatisfied with there puzza, got a large Philly steak pizza. The pizza had 7 small puece of green pepper on it, very few mushrooms and oinions. I had a very hard time locating much meat on it. Had cheese which was ok and it was cooked. This was a 19.00 pie. It is not that it was bad but they sure are cheap on the toppings. I like to taste more than just cheese and garlic bread. Doubt I will go there again. read more

Manager is very cute, and the pizza tastes like pizza. Fuck papa john.

So like a month ago Domino's sent me a pizza told me that I ordered the pizza I paid for the pizza turns out nobody in my house at order the pizza I called Domino's they offered me a free pizza so I took them up on their offer I just got off the phone with the delivery guy and he was the rudest little phone operator ever over a free pizza read more

Epic fail tonight. Staying in a hotel and order. Driver shows up surprising fast. Sigh CC receipt and it's the correct amount. Hands me two pizza box's and said I brought you plates and napkins. Thought that's a little strange to put it in a pizza box but what ever. Set the box's down and go to wash up and remember should didn't leave my Coke I ordered. O well walk to the vending machine and grab a coke. Open the first box and it's not the pizza I ordered. Open the second box and it's not the pizza I ordered. About this time the store manager calls and says the driver can't find my house? Told him someone already delivered not one but two wrong pizzas and no drink. Says sorry system is all f uped. What ever I will just have what I got. 5 minutes later a delivery driver calls and is looking for my house. I ask what kinda pizza he has and once again it's not mine. Rough night in Albany. read more

This place is insanely busy! I've been in here when it's packed beyond limits and as stress and busy as everyone was and even with angry customers due to the wait, these young kid's working here were still doing their job with a smile. We order often and I see the same crazy busy trend. The young staff handle it so well. read more

There oven must be set to hot because all the foods are over cooked on the outside and raw and doughie on the inside we complained about this and got a replacement thing and it was exactly the same!! Bunch of clowns read more

I used the app to buy the pizza but the next day there were several more dollars added on. I picked my pizza up at the store so I don't know why they would have put a tip on there. I like the pizza but don't understand how you can just add your own tip on a carry out. Weird read more

Product is much improved over the years. The delivery people are masked and stand back from door, helping fight COVID. They have female delivery people, which we applaud, as that is unusual where we live. read more

Why isn't zero stars an option? Horrible experience today. Ordered online and have been waiting over an hour!!! Asked once, was told it's not ready. Asked again, was told, I dont see anything for this order and guy walked away. 15 minutes later I asked again to make sure I had ordered from the correct place and was told pizzas were just going in the oven. The tracker said ready in 20 minutes. Then 20 minutes later is read, ready that's when I went inside to inquire, 3 times. If I would of been told from the beginning there was an issue to they hadn't even started it, I would have left and gone else where as I needed to at dinner with food in hand over an hour ago!!! So frustrating! This was at the Albany, OR location. In the Lebanon, Oregon location, I ordered, got the pizza and there was a huge hand print on it. Another time, ( this happened twice) I went to pick it up according to the tracker time, pulled up to the window and they said they had given away my order, to pull up to the front and they would remake it but it had only been 20 minutes per the tracker. Another time, picked up the order and the cheese was only on half of pie. I will no long eat or order from Dominos again. I will let friends and family about the bad service and horrible experience. No one, not even the managers try to make the situation better by apologizing or discounting a pie. This hour and half waiting for the pizzas in the parking lot, I have watched atleast 10 people go in and pick up their order, they walk in and out without a problem. read more

Decided to order delivery and had the best phone experience ever...personable and friendly. Could've ordered anywhere, but i'm happy we choose to go with Dominos.Delivery was fast too. read more

I ordered a pizza last night and was inquiring on what kind of specials they had at that time. I was told they had plenty of specials just depends on what you want, and he left it at that. Being a customer who was interested in what they had this was not the answer I was looking for. It has been a while since I ate Domino's and I wasn't sure what they had these days. He wasn't as helpful as I was hoping for. Pizza was ok at first but a few hours later my stomach was turning. Safe to say, probably won't go back to that location again. read more

We ordered our pizza using the app. It was really easy to use and fun to watch the time line on our pizza. Timothy brought our pizza in hot and fresh....YUM!! We were able to save our info so next time it will be fast to order. Great app Dominos! We are stoked how easy ordering a pizza will be next time too! read more

PIZZA WASN'T SLICED!!! I tried to use a kitchen knife and all the cheese and toppings slid off of the pizza. I BURNT MYSELF on the sauce when I tried to put the toppings back in place. At least the pizza was hot I guess. Kinda SUCKS when you watch the tracker and it says they are QUALITY CHECKING your pizza when OBVIOUSLY they just box it up and go. I don't understand how they could miss this very crucial step in the pizza making process??? I DO NOT like the fact that my order is not looked over before leaving the restaurant. read more

Fast & friendly! Recently donated 5 large pizzas for a community event "Free oil changes for single moms" at A Werks Automotive! Lots of happy, well fed Mommas and kids that day :) Support the businesses that support our community! read more

Can't beat the price! Good quality pizzas and the staff are always courteous! I have never had a bad experience at this location. Much better than any other pizza options in Albany! read more

On Christmas Eve night I ordered two large pizzas on the phone with one topping each. When I got to the business I presented my coupon for the price of $5.99 per pizza. The CSR commented he would try and find the coupon code in the order checkout. He then consulted with another employee and said he couldn't find it. This coupon had no expiration date on it and said it could be used multiple times. The CSR pointed out the fine print on the coupon said the offer could be with-drawn at anytime. This coupon was an insert in a recent mailing. I was told the best price he could give me was $15.98 from what should have been $11.98. I was left with two options, pay the price or go somewhere else. Going somewhere else wasn't really an option and I feel the CSR knew that so I was scammed out of a coupon price. Left a very bitter taste in my mouth. One final comment. The way the CSR said he would "Try and find the coupon code" told me upon reflection he had done this scam before. read more

Pizza is good, however check your bank account to make sure you didn't get an extra few dollars added onto what they originally charged you.

Don't buy online! I ordered online, and paid 15.98 (including delivery cost) and my bank statement was 17.98 which means someone added an extra 2 dollars to it. I'm assuming as a tip, although I left a tip in cash for the driver. I know it's just 2 dollars but it's the principle. Clearly some of the employees are untrustworthy. read more

Food is hot and ingredients are fresh not canned (as in mushrooms or olives) five stars for our driver Jeremy who comes out with a smile just before midnight on his final delivery at quitting time read more

Love the new store! Really clean looking. It's nice that they now have a dining area. The food I ordered was spot on. I'll definitely be back! read more

great service and speedy delivery...love the brooklyn style

Ordered pizza and wings and water for over an hour without a phone call. Called the store and they said they tried to call several times, the calls never came through and we had the number correct. They sent out the order again and it took over another 30 minutes to show up. Ridiculous service and the food was cold anyways. read more

Really love our local Domino's. The staff there is always friendly and helpful. They deliver fast and the food is hot. On one delivery, the order was incorrect and they immediately took care of it at no charge with a great attitude. Justin (I think was his name) was outstanding with his customer service. read more

Always pretty good. Delivery drivers are always great, friendly, and on time. Pizza is always great and we enjoy the coupons on the online ordering website. The only reason we didn't give 5-stars is that sometimes the pizza isn't always cooked evenly meaning the outside is nice, but sometimes the center isn't as crisp (hand tossed) and can be a bit flimsy so we have to put it in the oven when it gets here. Just an extra minute or two in the oven would be awesome (we don't get a lot of toppings either so I know that's not it). Overall though, they are great...much better than pizza hut and way cheaper than Abby's with fresh ingredients! read more

I have had so many incorrect orders, pasta that barely had any in the bowl and then no sauce, pizza delivered with the toppings stuck to the top and all to one side of the box looking like the order was dropped. This has been a consistant issue with this store and i have talked to management on over 4 occasions, all promising to mail me coupons for replacing my food, never seeing anything in the mail. We love the taste of the food, but because of the above issues we stopped ordering for a while, ordered tonight, nothing had changed and i again spoke with management because of the order. Something really needs to be done in my opinion. read more