Well ordered a pizza. Wanted a small was told they only deliver medium got talked into a large or a dollar some more. Was way quicker than half an hour. Warm not hot not very much pineapple order the Hawaiian. But got the thin crust right and the Canadian bacon pineapple is very sparse but whatever good 4 less than 20 bucks delivered it right to the motel room so give him kudos for finding the room. All I know I would order from them again read more

Domino's Pizza - Pizza Near Me - Chico, California

I have been waiting for a pizza for an hour and 30 minutes, I have called twice and both times (after 5 minutes of waiting on hold) they said "I'm sure it's going to leave the store soon" even though the first phone call they told me it was in the car on the way an hour ago. This is the 3rd time in a row something like this happened, so after this, I will never call dominos again. (Updated) It has now been 2 hours and 30 mins, still no pizza read more

The pizza is always hot and very very delicious! Arrived very quickly as well! I feel horrible though because I had my boyfriend sign for it since I used a card, he assumed I had left a tip online somehow but that isn't an option sadly, so the driver didn't get a tip and I'd like to sincerely apologize for that. Next time I order I'll have to double the tip because I honestly feel so so bad about it. read more

I called Domino's in Chico CA on Walnut to order food for delivery. My first question was does Domino's deliver to my house? I gave him my address the representative said yes we do. Then i made an order paid with my card and waited for delivery. The rep said it would be approximately 30 minutes. 35 minutes later i get 3 phone calls in under 2 minutes with 3 separate voice-mails saying that they cannot deliver my pizza. Talk to the manager brad. I then spoke with Brad who told me they do not delivery to my address. I asked him what he was going to do to rectify wasting my time and charging for a service that they were not going to provide. He said "I am sorry there is nothing i can do besides refund you." I promptly stated if this is the level of customer service a manager of a store can provide I am no longer going to ever purchase food at any Domino's ever again. read more

If you're drunk or have the munchies, then this is it. But there's much better pizza out there. I ordered from them tonight. Pizza pie had some sort of sticker baked into it. Very unappetizing! read more

Domino's Pizza - sticker in my pizza..=[ - Pizza Near Me - Chico, California

I was hold for 45 minutes patiently. Then, a full grown man hung up. I have 5 broken ribs and can't cook. I hate dominos now,and I don't give a f about service. They are leaving anyway read more

So far all of our orders from Domino's have been pretty on point and the quality of the pizza has yet to be below par, however, I did encounter a problem when I had a pizza delivered to me. The pizza came on time so that was fine. I think the total was around $15 for the pizza I ordered, but the guy who delivered it said he had no change. I had a twenty dollar bill so he just took it and drove off without anything else. It was incredibly rude and made me so angry. I will continue to go to Domino's but I will always feel reluctant to order from them, because of that jerk whose name I should've remembered. read more

Just called for a delivery order about 15 min ago..... was told "sorry you are out of our delivery area." Ok here is my problem. I have lived in chico for almost 10 years and after 9:30pm rolls around the only consistent pizza is Dominos. I live over by DeGarmo Park and have been getting delivery over here for the last 2-3 years. Then today all of a sudden "sorry we can't deliver out there anymore." I even replied ill give a great tip on top of the delivery charge.... the response i got was the manager "Brad" yelling "Noooooo" in the background. You are the only Dominoes in Chico!!!! YOU CAN PUT A DELIVERY CHARGE FOR FAR DISTANCE DELIVERY LIKE YOU ALWAYS HAVE. Why turn away people trying to give you their money???? If someone gets back to me ill consider changing my review and un-boycotting this place. It is sad it has to come to this but you my friend are on time out. If i owned this place I would rethink my customer service strategy. Best wishes. read more

Ten years ago the Domino's chain had become very involved in their cheap pizza wars with Little Caesar's and other similar pizza chains. Unfortunately, they succeeded. Their pizzas were cheap and you could taste it in every mediocre bite. Around 2010 or so, my son and I saw their new advertising campaign saying they were going to be more customer-friendly and that cheap was no longer their goal. We were both doubtful but gave them a try. With the first bite you could immediately tell the difference in the pizza. The crust was better, the sauce was better and the toppings were definitely more plentiful than before. The prices were still reasonable and the delivery time was pretty fast. Almost a decade later, the Domino's on Nord Avenue is still doing a really good job. Their pizzas are consistently good. The prices for the sodas, breads and other items are reasonable and the delivery time is still as good if not better than just about anywhere in town. read more

Renceny reduced their delivery range. I was unable to get a pizza for delivery at Joshua Tree Apartments at 2pm on a Wednesday. Chico is not a large town and they're going to lose business because of one or two miles. I'm disappointed with the lack of delivery when I don't want to drive myself for pickup. Two stars for decent pizza, but lack of service. read more

Called at 1:30am on a Saturday. Hours say open till 2:15. No one answered. Called 3 times, got through on the 4th attempt. Got put on hold and had to hear the specials recording for 5 min. Hung up. Kinda bullshit that the hours say 2:15 but they don't answer their phone. I own a restaurant and if my employees did this I'd be pissed! FYI. I wrote this whole post as I've been on hold now for 7 min. Don't waste your time!! They don't want people's business read more

Dominos is cheap, good pizza that you can get later than most places in Chico, probably more of a step up from Little Caesars. The menu is sub par, they're always offering coupons, and they can work with you if you are needing something different due to what you have to spend. They do deliver quickly and the pizza tracker they have on the website is kind of neat. Alright, so here is why I can't love them like I use too. The time before last my order was wrong, they forgot to bring me my salad and breadsticks. They did however offer it free on my next order( thank you). Well, I wanted to try the salad on my next order, so I ordered it. There was a really long, dark, straight hair in it...no one in my home has that style of hair. I can not stand that, I get it, people are making the food and hair happens but I can't! Pull your hair back...wear a hairnet...I don't know! I immediately spit my salad back in the bowl and I'm so sad right now lol. Damn it, dominos! read more

Made an online order at 10:00 am and it said it would be delivered at 10:45. It's now 11:15 still not pizza. Called and asked where it was and the guy said the whole system is down. I asked how long it was down and he said around 15 min. This place opens at 10:00 am and he said they had a late start and got there at 10:45. He didn't care at all- there was no I'm sorry and I am now receiving a refund. Absolutely ridiculous because if I hadn't called I would have never known anything read more

This was the worst service ever. I waited 3 hours for a small pepperoni pizza. I was mad and compensated but still disappointed but not sur. 0/10 read more

Order a medium Sausage and pineapple and cheesy bread, my wife picked it up and brought it home. we open the box and me as a chef for a number of years knows presentation is the first thing, followed by smell and finally taste. Well Dominos you failed on all 3 levels, 1 the pizza wasnt round and half the crust was missing also pizza wasn't cut through we had to slice it ourselves. 2 it smelled horrid and un appetizing. 3 the crust didnt taste like garlic at all, the sauce tasted like low quality sauce i used to get back at school in the 1980's. needless to say we won't be ordering from you again, little Caesars pizza tastes better and papa Murphys is 10 times better. read more

Domino's Pizza - Half assed pizza, minimum wage at it finest. - Pizza Near Me - Chico, California

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3 hours to deliver one pizza, in town. Could not reach them by phone for the entire 3 hours. No tracking on the app, zero communication from driver. Terrible service. Go to one of the other ones in town. read more

Says 50min delivery takes 2 hrs to deliver could've got a papa Murphy's pizza and made in less time

Near craighall, Drunk munchies yum! Open late and if you're by 7-11 getting a drink, you'll want to get a pizza or bread sticks with that! Dominos is right there, reasonable prices, no seating though. read more

Domino's, 2760 Esplanade. Doesn't seem to be on Yelp but I won't go back anyway. Last 2 orders were very poor. First order during the lockdown had 12 pepperoni pieces on one large Pizza when their adds show 28, and less sausage on another large. Didn't order again for 7 months and this last order with friends over still didn't have much topping ( I didn't count it) and didn't have any (much?) sauce on it. Mainly cheap cheese and crust. I'm really sorry I didn't stay with my resolution not to buy from them again. read more

Very Nice Staff!!! They were still learning, but the way the manger stepped in to help was amazing!! He didn't discourage them, which is great when your working in the food business!! Thank you for making my first visit a great one , and helping me save a lil money! read more

I'd give it a zero if I could. This thing is being run by the worst management I've ever experienced. Customers service is a -5 stars. Do Not Go Here. read more

It's sad that the pizza is pretty good, but the kids working at the Esplanade location have terrible people skills and flat do not listen! Manager Josh and kid who took my order Zach could care less that they screwed up my order twice.... two different times. Then when I called about the error Josh didn't offer any solution. It's hard to even understand how they screwed our pizza up. 1/2 cheese 1/2 deluxe with extra sausage on the deluxe side. Both times they put the extra sausage on the cheese only side. Seriously how do they screw that up twice...... read more

I gave them to star rating I ordered two medium pizzas from them. 50 minutes after ordering I called and asked about my pizza they told me I should be expecting it within the next 15 minutes I got the pizza it was warm there was barely any toppings on it and the cheese what's solid I'm never going to order from them again I also asked when I made my order for extra napkins parmesan and red pepper that didn't show up. I ordered from them one other time over there website same situation an hour later I had to call and then when the pizza showed up the cheese was solid. Next time I'll just use the Uber eats read more

Not a horrible location. But I went here by mistake...it looked kinda dirty and sketchy, but that may also just be because of the people hanging out outside so not really the businesses fault. The people inside had AMAZING customer service and were super helpful and accommodating. We sent our pizza order to the location on esplanade, but they offered to make it for us there, so that was nice. read more

Had two orders, pepperoni pizza and boneless wings. Gave me bone in wings and only found out when I got home. I went back to the store and let them know and they fixed my order and gave me complimentary bread twists. Were nice and polite through the process. Great customer service. read more

Awesome service was only 8.57 for a large pizza. Was expecting to have to spend way more but the guy who took my order used a coupon for me

I have ordered online many times, the website makes it easy. The delivery was always very speedy and professional. Oh and most important, delicious. read more

My friends and I ordered lava cakes with a side of icing, but the delivery guy forgot the icing! Although we weren't too upset about it, he said he could either go back to get it or take a dollar off. I had him just take the dollar off, because I was not about to make him go back to the store just to grab icing. 20 minutes later our doorbell rings and it's him again... with icing! May not sound like a big deal, but I'm pretty impressed. 5 stars for you glenn coco.. You GO glenn coco! read more

Never had an issue. Cheap pizza, open late. I like the plain wings because you can flavor them with any of the dipping sauce options. Pretty good if you can't decide on a flavor. Placing an order as I speak . Keep up the good work guys ! read more

Ordering at nearly midnight, the delivery from Domino's was fantastic. The young man that delivered our pizza was nice and our pizza order was 100% correct. I have been ordering from Domino's for years and have never had a negative experience. Their service is exceptional and I would continue to recommend. read more

Honestly It's a cheap pizza place. What do you expect? I used to work here a few years back but I honestly never ate anything in which I myself didn't make personally. Also, I'm not trying to defend the place, cuz I don't care about it now, and I didn't care about it then, I still did my job efficiently however, but reading a lot of the complaints on this page, and hearing complaints daily from back then, customers expect way too much and most of the time, people over exaggerate their experiences making things far worse from how things really are. NO, the customer is NOT always right. Not my first choice, but it's not that bad every now and then. It's under new management now, and a lot of old employees have left so it should be a different experience altogether :) read more

I want to give one star because there's an employee at this location that always makes me uncomfortable. He's older and has a thick mustache and every single time I come in he creeps me out. I thought it was just me but I seen him make a sexual advance at a female employee while I was picking up my order last week. He seriously needs to be fired or at least moved out of management. I won't be coming to this location unless I know he won't be there. There's an employee that usually opens- he was gone for a while but I'm glad he's back now! I feel safer getting my pizza order when he's working. Plus my pizza always comes out perfect when he makes it. He's the only reason I put three stars. If it was just about him I'd put five but the old creepy guy just really ruins my experience every time I go there. Thanks Damian for being the best one at Dominos! read more

Terrible location. Ordered a pizza, never received it, their app said the pizza was delivered. I called to check on the order, and got hung up on, so I called back and was sent to the manager (so they called him) he claims his driver went to the exact address and was redirected by some guy... I'm the only guy at the place, and I know for a fact I didn't get a knock on the door or anything. The so called manager had no better service than the employee that picked up the phone, escalated the situation and after about 15 minutes I just asked him to cancel the order. Unprofessional, and not worthy of any future business. (Need more validation? Read the other reviews....) read more

dominos is a bad company! left my dad stranded in the wind! without paying him my dad ordered 2 apple cinnamon twists what we unaware of is that the driver did not stop to greet us at the door What kind of pizza company would put a pizza box on our doorstep and leave my dad behind? we will not order from this location again he has been on the phone on hold with music blaring along with a computer voice saying things over and over again they never answer their phone! go to pizza riot or someplace better! I am angry right now! read more

Always great pizza and side dishes made exactly the way you want them. No matter where you are, Dominos is consistently good.

Don't know why this dominos pizza has such a bad rep. Maybe other customers are firm believers that fast food companies can't have well rounded service or food but I say they can. While I don't expect too much from fast food places I do believe that some are better than others. Today, I wasn't in the mood to bust out the pans and cooking utensils and figured some pizza would take away the hunger and certainly did not want to spend a ton of money on take out so I did what any sane person would do and ordered some pizza. When I called, I was greeted by a courteous voice followed by the words "Hi thank you for calling dominos! What can we help you with" I already felt a friendly vibe in the other end of the phone which was just half the battle. The gentleman then offered to tell me their specials and helped me pick out the right pizza. The other half of the battle was what the food would look and taste like when it got here. Of course like most fast food places they messed up my order and gave me boned wings instead of boneless. Of course the young man was enthusiastic about being on the delivery after only being on the job for a week or two so what kind of jerk would I be over some wings? He offered to drive all the way back and fix the issue and was genuinely more upset than me that my order was messed up. I gave a him a generous tip because again you can't expect too much from fast food companies but you can with whom they employ. Thanks Joseph B! We'll get those wings right next time! Your customer service was excellent! And the food was what I expected! read more

Had pizza delivered for my boyfriends birthday. Delivery driver kaylin was kind and friendly. pizza got here hot and fresh despite it being a Friday night and the wait being an hour. Over all great customer service read more

Great quick delivery especially on the 4th of July!! Pizza was cooked perfectly and all the toppings were fresh.

If I could give a zero, I definitely would since I have boycotted this dominoes. I was a regular customer until 1 time I had an altercation on the phone with a younger female worker because she was very rude and had a smart attitude towards me. That was not the only issue, an hour later still no pizza which was strange since we were only 3 mins drive away(literally), I called to confirm. They said they had no pizzas ready or made for my address or name so I had to re order and wait another 45 mins. After all that they came with the wrong pizza, just a plain cheese pizza. Didn't even eat it!! read more

This 5 star review is based on chain pizza joints. Domino's really vamped up their menu and service! Of course, it doesn't compare to the real deal pizza parlors out there...but it does the trick when you want decent delivery and to satisfy that craving for chain pizza. I was actually quite stoked when this popped up on my yelp search. We ordered online for pick up and the website said it would be available in 12 minutes! This location has a parking lot for convenience. Walk in...and everyone that worked their welcomed us. Awesome service and enthusiasm! The pizza was hot, ready, and perfect. The wings were also decent...not dry or over nuked whatsoever. For $12, we got a quick, 5 star domino's meal. Definitely will be coming back to this location again! read more