This is regarding their relocated spot on Rough Way in Lebanon. I had never had Domino's in all my many years. My husband claimed it was awful, so we just never ordered it. However, they built a brand-new building and relocated very close to home, and it was many years since he'd had it, so we thought we'd give it a go. We tried the New York Style and it truly was the worst pizza I've had in memory. The crust was like tasteless cardboard, the pepperoni tasted off, and the sauce tasted like ketchup. On the plus side, being new, the store was clean, and the staff, while not terribly friendly were cordial enough for picking up a pizza. read more

Ok, soooooooo I place my mobile order a few minutes before I arrive because i like to get my food right when is ready ( hate cold food) so i pay for my food as im watching some kid with NO gloves on with a band aid on his finger making my hoagie... then the girl that takes my cash payment walk over and immediately start making someones pizza without washing her hands ( also no gloves) grossss.... the kid that just made my hoagie lifts is pant leg up starts scratching his leg pulls his sock back up pulls his phone out to check it then starts making a bread bowl ... very unsettling... would ask for my money back but picking food up for people at work !!! Thank god its going into a really hot oven???? ... i guess ... probably wont be back or ask them-to put gloves on when making my food... think that should already happen though... right??? read more

The people need more training there. Especially the people that answer the phone. I have never been more ignored or insulted. ZERO STARS!

Ok, finally gave in and ordered a Pizza and mushroom steak hogie from Domino's. Haven't ordered Pizza from any where in months because they are all cold, gross or whatever. Friday night and delivery was 25 mins (not an hour), food was fresh and hot. Taste was good. Couldn't find a place on the web site to make good comments so I called. The young man had no idea what to say. His response was "all right" in a quizzical tone. Asked to speak with manager and she didn't give me her name, only answered as"this is the manager". Guess I can't blame them. How many times have you called to thank a business for getting you dinner that was hot, fresh and good. I thanked her and asked they continued. We will order from them again. read more

Best deep dish (pan) around. Great sauce, toppings. Deep dish crust is better crust than UNO's, far far better than 'Two Cities'. Staff are very pleasant, and I think about the only place in town with traditional pizza place hours (open until midnight or later). Everyplace else here closes hours earlier. Give it a try if you haven't. :-) read more

Terrible. Placed an order at 6:11 deliver to friends. Daughter calls they are at my house. Told her to tell driver his mistake but leave the pizza I will call store and pay and order again. Did that. Did you know there is now a 3.99 charge to deliver? Ordered again. At 735 no delivery picked pizza up cold. No apology, went back in got my 1 time money back. Nothing. So much for the we will fix it if it is their mistake. I would say 3 mistakes. Nothing. Called Papa John's. Sorry Tom Satchel. Had to pick a star would not have would have been negative read more

I never thought i'd go to a Dominos again after the years of cardboard pizza. All the commercial hoo-ha about changing it up and the like made me give it a shot. This location is fast, courteous and the website is easy to order from. The cheese dough bread thing is absolutely delicious. The pizza isn't bad, but could use more cheese and can be a bit garlicky. The kid likes the wings and the chicken bites thing. Usually when I get it, my house smells like garlic farts. read more

For years, I had stayed away from Domino's...mostly because my wife preferred another pizza place. When I happen to try it again, I was pleasantly surprised about the improved taste! We order delivery from the Lebanon Domino's and it is always HOT when it arrives! Thanks Jeff and your awesome crew! read more

Best pizza in Warren county. Always friendly service. Only issue is lack of parking, but I would walk a mile for Domino's read more

The pizza is decent, the staff is friendly, but with the "new look," I think a few of the systems were misplaced. My pizza had 2 minutes to go according to the sign on the wall when I arrived. A pleasant young lady told me she couldn't accept a coupon on top of the already-discounted deal.. Then she recalculated it using the coupon and told me I'd save seven dollars by using the coupon instead of the deal. So far, it was a five-star experience. I watched as the pizzas were checked for correct ingredients, and the Quality guy called over a young lady from the pizza-making station and explained the abbreviation on my ticket was for salami, not the ham she put on the pie. He proceeded to cut the pizza and place it in the box. Down to four stars now. I tried diligently to make eye contact with anyone who might be inclined to grab my order for me, but the lady at the register was pulled off the register to fetch seasoning for the food preparers. She was gone. At minute 4, a driver caught my look and asked if I'd been helped. I told her I believed the order on the warmer was mine. She said, "OK," and went back to her conversation with another driver. Three stars now. At this point, my blood was boiling and I was contemplating making a scene. A third driver appeared and asked if he could help. I asked him to grab my order, which he did... Except this guy actually handed it to me. On my way out, no less than five employees thanked me, and wished me a great day (wonder where they were during the 11 minutes I stood looking at my order on the warmer?). On my way out, one of the Domino drivers was sweeping the sidewalk, so I asked him whose responsibility was it to physically take the pizzas off the warmer and hand them to the customer. His reply, "Whoever is around - it's not any one person's job." Maybe it ought to be one person's job - just my .02. read more

I've had trouble with this Domino's pizza location before. But I've always let it slide until now. The manager John as this location is a joke! And so is the Domino's tv commercial about being happy with you order or they'll make it right. Don't believe it. The pizza was not what I ordered online and when I called to complain I was told by John the manager that he personally made the pizza and that it was correct as ordered. In my mind he's calling me a liar. After a few words back and forth with this so called manager on the phone I personally drove to the store just to get my money back and return all the food I had delivered. JOHN could have easily made this right and kept a loyal customer. This is a middle aged fat guy that has a bunch of teenage boy workers watch how he destroyed customer service. There's at least 10 other pizza joints within arms reach from me and I choose this one time and time again to give my money to. But never again! And yes I will absolutely be contacting the corporate office come Monday. read more

Stopped by late last night for carry out! This pizza was awesome... we had 2 pizzas, Brooklyn style and it was so hot and fresh. Thank you so much for the late night snack. read more

I tried Domino's again. Drove from Mason to Lebanon to pick up food ordered from iPhone. I got there and they told me their credit card machine did not work. I use my card for everything. Since I did not have cash, they would not give me the food. It was screw me because they could not do normal business. They would rather throw away food than keep a customer. I really think it was close to close and the workers wanted the chicken wings and hoggie. This place really is horrible. Play it safe skip it. read more

I have never had a bad experience with this Domino's location. We go here faithfully, and would recommend to anyone! Great job guys!

I'm so glad that Domino's has changed their company completely. They have the best fast pizza in town. Their crust is always to die for, very fast delivery and carry-out time, and the workers are wonderful! read more