i ordered a half cheese half philly steak pizza and when i place the order online i selected for all of the toppings to be on the right side which means i wanted a regular cheese pizza on the left side and this is what they sent me and when i called one lady put me on hold and left me on hold another guy picked up the phone and was very rude and told me he couldn't offer me a refund or a delivery of the correct pizza and when i asked for the manager they hung up read more

Domino's Pizza - Pizza Near Me - Upper Marlboro, Maryland

TERRIBLE!! Ordered delivery and they forgot half our order. Delivery lady called with her personal phone, said she would be back with the rest, and then disconnected her phone and we never received the rest of our food. They also refused to issue refund. DO NOT RECOMMEND. read more

The food was HORRIBLE..we ordered 3 thin crust pizzas and they were dry and hard...They literally put a "drop" of sauce... Pitiful... that's why they run that $6.99 for two or more special because it's easy to cut corners. They need to close this location DOWN... read more

Domino's Pizza - Pizza - Pizza Near Me - Upper Marlboro, Maryland

Best Domino's I've been to in this area. Unfortunately I don't think they deliver to Westphalia road but it's worth picking up. I've been there several times over the last few months and the order is always right, on time, friendly and courteous service!! Highly recommend!! read more

DO NOT ORDER YOUR FOOD FROM HERE!!!! - Worst Customer Service: NO EXAGGERATION!! - Poor Time Management - Horrible Organization And they don't even have an official manager?!?!? Called to order my pizza and didn't receive it until over an hour later! Multiple instances happened where customers weren't receiving their orders on time and management is very unorganized and unprofessional? Oh and did I mention there IS NO official management??!? Employees are there just winging it out with little to no knowledge on what to do or how to run the business. JUST TERRIBLE ALL AROUND!!!!!! read more

Ordered delivery in the early afternoon, for 7:00pm delivery. Then I watched the Domino's app. Order quality checked at 6:22pm. At 7:30pm I finally called to see when it would be delivered. Shortly after that the order arrived. I am a diabetic and ordered a DIET Coke drink (no sugar), got a regular SPRITE instead. Not pleased at all. read more

My Pizza always slaps when they make it here, like each and every time since 2017. I can recall one time I wasn't pleased with the cheese and sauce ratio and the manager gave me 2 options, make it over or take it for free and I choose to not wait and just take that and I'm glad I did, lol - let me just say it was TORCH!!! I always get thin crust - either chicken, bacon, spinach xtra cheese shredded Asiago and cheddar and onion with the white sauce or pepperoni, sausage, bacon and onion xtra cheese... and I get them to add that garlic butter to finish it off - never disappoints! And head next to door to 7-11 and pick up a slurpee while you wait. read more

Domino's Pizza - This pizza was made by the old Dominoes team years ago. I recently went to the same location after new management and my pizza was horrible. - Pizza Near Me - Upper Marlboro, Maryland

Terrible service. DO NOT EVER ORDER HERE!!! Trash ass customer service Rude employees Late food cold food No refunds LATE LATE FOOD Made me pick up a delivery order i ordered before i left work in Annapolis, and the order STILL WASNT READY 20 mins after i got home!!! Unacceptable read more

I ordered 5 pizza's and 2 Large sprites. I only received four pizzas and no sprites. I called the store and told them that I did not get my complete order. They said I only had ordered four pizzas so I said I would come around. Got to the store. Showed my receipt. Short story. The manager called the delivery person who did not have my pizza or drinks. The manager told the clerk look over there looks like a pizza is '"sitting" there. Told another clerk grab two sodas. I said I wanted a refund Wanted to speak to the manager. The manager kept her back to me the whole time. The clerk went back to cutting pizzas. I said I want a refund. The manager turned and said "are you talking to me because I am not talking to you and said at least talk to someone who is talking to you! ". She went on to say I ain't got time for this a couple of times! I felt insulted and disrespected. I never said anything harsh or any more than reported here. so as the other clerks who heard her insult me I said, maybe she's having a bad day and maybe she shouldn't be working there, but she never offered an apology, and she never ever acknowledged my presence. As I picked up my sodas to go, the clerk said I'm so sorry. Nothing was offered by the manager. Waiting on Dominios to reply! read more

Well, I placed my order at 6:08pm. Nothing happened for 3 minutes. Then it went to Quality Check at 6:14. It's 6:38 and it's still at Quality Check. This pizza will be cold!!! Is there any compensation to the consumer????? read more

Always unprofessional and always late. The only thing consistent was having a bad experience.

I was so pleasantly surprised with Domino's. I called to place an order for 8 pizzas that I needed within the hour. The employee over the phone was very helpful and patient with me. If you are ordering over the phone, you should definitely look online for coupons because I found a coupon cheaper than what she offered me over the phone. When I arrived to pickup, I was warmly greeted when I walked in the door. The employee was busy making more pizzas and asked for me to give her a moment. She quickly rushed around and asked me what I ordered, rung me up and carried all the pizzas to my car without hesitation. I was very much appreciative of the service and will continue to use this location for my needs. read more

Domino's Pizza - domino's pizza boxes stacked on a shelf - Pizza Near Me - Upper Marlboro, Maryland

I will never shop here. Talk about beat place to shop. More like disgusting. Food os nasty and so is the manager. Ordered 14 pizzas at 1134AM. Food got here at 12:50 PM. Pizza was so hard i and they expected me to feed my employees. Called and asked to exchange. Not only did he not care to listen but he asked me... why would i expect my pizza to come any sooner and also that your problem when the pizza leave the store. Pizza looked like card board. read more

The workers did not greet me. I had to speak up. No one had on gloves. One young man had his cell phone rolling in the dough. Picked up the phone and kept playing with the dough. The worst I have ever seen. read more

This is by far the rudest and ghetto Domino's Pizza around I placed my order online and did not get what I ordered. I called the restaurant to be put on hold by a young lady who thought I was somebody else. She let me talk finally to ask if I wanted a refund or delivery. I asked for delivery and after saying that the phone was hung up on me without me giving my address. I called back immediately to be put on hold (20 mins) and never spoke with anyone. I want my money back!! Domino's needs to evaluate this store and the people running it. There is no customer service and rude employees! read more

I have never written a review. I'm just so mad now. Do not order here. Just got my order and they didn't get anything right. NOT ONE PART. Wrong pizza. And no pasta, only wings which I didn't order. Tried calling. No one picked up. Waited on phone for 30 mins. Cut my loses. Please do not order. read more

Food was never delivered, had to go pick it up and they had no reason for why the food wasn't delivered

We placed a good size order for hungry fire fighters on a Sunday afternoon. Only half the order was delivered. After another wait, the rest came. The pizza wasn't bad, but it also wasn't good. Needed more sauce and to be hotter. read more

The presentation is horrible the pizza looks burnt and it tastes horrible. Won't be ordering again. read more

Domino's Pizza - Nasty, the presentation looks careless too and looks burnt. - Pizza Near Me - Upper Marlboro, Maryland

Order was two hours late. When it finally arrived freezing cold, I called to ask for a refund and after being on hold for what felt like forever the manager "Evan" or something finally answers, gave a refund, and immediately hangs up on me. I was very kind and professional about it but it was just all around not a good experience, unfortunately. Just take your money elsewhere!!! read more

Awesome Pizza every time! Delivery staff is always polite and whenever I have called in an order in the past they are also polite. I usually order online now and nver have issues. Great Pizza! read more

Called the store to check on service person who answered the phone copped an attitude and hung up on me. HORRIBLE CUSTOMER SERVICE!!!! If I could give them 0 stars. I definitely would! Ordered food at 8pm....still waiting read more

I wish I can give this place zero stars! So my boo and I placed an online order for a medium pizza and chicken wings before the cowboys and eagles game on 11/19/17 at 7:16pm. The online process was easy and we paid online. So we expected that the pizza would take some time but not over 3 hours!!! We called this location and spoke with a young lady named Tatianna after about 1 hour and a half and she said with a condescending tone that all orders are taking 2 hours for delivery after it leaves the store. So at this point what can we do right smh. The pizza finally arrives at 10:00pm and it was ice cold smh!! If we were made aware that the pizza would take 3 hours in total before we placed our order we would have went somewhere else or drove in to get the pizza directly. Nonetheless this experience has been horrible and we will not be ordering from here again. They need a better system or maybe even more drivers to accommodate for the increase of orders during sports games and to cut down on wait time so that customers don't receive ice cold pizza when it should be at least warm smh. read more

I should have read the reviews before I ordered from here, I ordered at 7:19pm, it is now 9:26pm and still no delivery. I called twice, the second time I called I spoke to manager who was extremely rude and unprofessional, she yelled at me & hung up the phone on me!!!! I am in utter shock!! I sure better get my refund & will ensure I complain to her higher ups! She didn't even give me her name smh. I will never order from here again and advise you all to avoid it unless you are okay waiting hours for pizza and/or getting yelled at & hung up on. read more

Put order in at 1:20pm yesterday checked in at 1:50 and order still had not even started cooking. Called to see what the issue was and was put on hold for nearly 10 mins. Had to go to the store to cancel order. Staff was nonchalant and never bothered to offer an apology. Surprisingly called a similar order to a nearby Asian Carry out and somehow it was ready to pick up in 25 mins. read more

At this store employees are very rude.. not professional and they dont wear masks... employee was in 7 eleven next door to dominos without a mask on when i ask the employee to back up he stated he dont need to wear a mask that covid 19 is not real so makes me think there preparing people food without a mask and gloves on so i called the dominos to complain i was yelled at on the phone and hung up twice very unprofessional and i stated i would never ever, ever order from there i value my life Just a heads up. read more

Should be zero stars. Called for a carryout order and when I arrived 20 minutes later, only 1/3 of the items were ready. I asked how long for the other pizzas and they said a couple of minutes. Another 15 minutes went by and I asked about the status. The cashier then proceeded to the back of the store to start letting the delivery driver and person making the pizza that they dont give a fuck. It was at that point, I decided to just leave. Two other people came in while I was waiting to complain that it took over 3 hours for delivery and that their orders were wrong. More cursing took place between customers and employees. Beyond unprofessional. Terrible location. This was my first attempt at ordering from this location, and it will be my last. read more

Ordered a pizza and a drink. Only got the pizza. Delivery girl said she forgot it in the car, she never came back. I called the store, they tell me she just came back and got the drink. She still never came back. With tip, they basically stole $10 from me. Don't order from here. Tell your friends not to order from here. Complete BS. read more

Ordered two pizzas tonight off the app from this dominos location. I will never order from them again and neither should you. Pizzas came without cheese and uncooked and cold. We called to speak with the manager and were hung up on. When we called back she told us if we wanted a New pizza we would have to pay for it. Never asked for a new pizza and were hung up on a second time. Now we are stuck with this disgusting pizza and a 40$ bill. read more

Domino's Pizza - a pizza with pepperoni, mushrooms, and olives - Pizza Near Me - Upper Marlboro, Maryland

According to the tracker, the order should have arrived and was not delivered. I called the store to inquire about the order once and the manager on duty at 10pm on Dec 8 said he has no way of knowing where the drivers are, he has several drivers. Called again and he said the driver just left with the order after if said it was already delivered, an hour after the order was placed. I asked if this was acceptable practice and he said dominoes is lying to yall. I asked how he can rectify the issue and he said he can't. I asked who can and he said no one. I asked if there was anyone over him that he reports to and he said call here tomorrow. I asked who I need to speak with and he started to get really nasty and ask if we were done here and that he other customers to deal with and that I was holding him up. I asked who was the person I needed to speak to and he said come up here tomorrow and figure it out. VERY UNPROFESSIONAL!! read more

This place is very unprofessional it takes almost two hours for pizza to get here . They don't answer the phone for their customers & also letting the phone rings. Also they don't update you on anything about your order and you basically get cold pizza delivered to you . There no way I should live 7 mins away and it takes two hours for it to come. I don't recommend this place at all read more

So Domino's has made a comeback as far as taste for their pizza. I usually don't get pizzas here at this location but I decided to order some pizza for dinner and have it delivered. I have only ordered at this location a few times. My wife did before the messed up the order. I did tonight and they messed up the order. So I called and they asked us to exchange the pizza even with coronavirus going on. I have hungry kids might I add. I have waited over 2hrs for a replacement pizza and still nothing. Please owner of Chikfila make a customer service driven pizza restaurant to put these sorry pizza chains out of business. I'm so sick of sorry customer service. Now I will go highlight a great Domino's. STAY AWAY from this Domino's. Here are the pics of tonight's pizzas. 1 is missing cheddar cheese. The other lacks bacon. If you do read this dominos employee and employer. The garlic brushed crust is awesome but make sure they put it up there uuuggghhhh!!! read more

Domino's Pizza - Plenty bacon but no cheddar cheese. - Pizza Near Me - Upper Marlboro, Maryland

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I usually don't have many issues but this one took the cake. I received my pizza and i opened my box and my pizza looked like they threw my pieces in the box before sending it out. Then whoever answered the phone had a complete attitude and hung up on me rudely. Whoever runs this branch needs all new staff ASAP and train them properly read more

Domino's Pizza - Pizza done incorrectly - Pizza Near Me - Upper Marlboro, Maryland

If I could give a -5 I would!!!! ABSOLUTELY HORRIFIC CUSTOMER SERVICE I placed and personal online order after the store manager came into my job advertising her stores location and leaving coupons. After using the Domino's tracker to locate my pizza it informed me that my pizza had been delivered. I then called the store to get clarity and the RUDE young man Cordell (if that was his name) that answered the phone told me that it was on the way 20 mins after being marked delivered. When I asked to speak with the manager (Tianna) he informed me that I COULD NOT because she was making pizzas. I called back 4 times and NEVER spoke with her and the pizza that I paid for with my credit card NEVER CAME. On the last call I ask for the manager to receive a refund and again I was told that I could not speak her. He then proceeded to tell me that I would not receive a refund for my $20.00 for 7 to 10 business days with no confirmation. All the while still NEVER allowing me the opportunity to speak with the manager. Because I was at work with no relief I could not go to Domino's in person. I then turned to the delivery text, after replying to the customer service text that was sent to me telling me that my food was delivered and asking how did I enjoy it with my complaint there response to me was to contact the manager. After explaining in another text the situation there response was: I'm sorry to hear that. To make sure we resolve your issue please contact your local store. I am now on my 10th call and still NO communication with the manager. (I have disputed the charge with my bank) We have pizza Fridays at work for the guy 2 times a month and I am SOOOOOOOOO happy this happened to me before I used them for my office. read more

I ordered online and monitored the online tracker to see when I should expect it to be delivered. 10 minutes after ordering, the tracker noted that the pizza was completed. 30 minutes later I called the store to confirm that the pizza was on the way and was told that "they update the tracker before the pizza is done but it would be delivered soon". As soon as I hung up the online tracker was updated to note "delivered". Fast forward to one more follow up call and an hour later, I received a cold pizza. This is by far the worsttttt location to order from!!! read more

This place is a joke when it comes to delivery times. Be prepared to get your pizza 2 hours after your order. The pizza arrive cold and disgusting. This place is a mess. Don't waste your time or money. read more

Stay away from this place. Corporate need to shut it down! Terrible customer service, terrible food, terrible delivery people, terrible experience. Get better management or shut it down! read more

If you call ahead thinking your food will be ready according to their pizza tracker forget about it. Drivers come in off the street and start slicing pizzas without washing their hands. Apparently they often mailbox pizzas bcuz when I asked where my food was he said he didn't know. What an incredible joke during a pandemic. And oh by the way dont bother complaining to dominos cuz they wont respond. But I bet Coole Park ir Bowie they would have responded! Whatever happened to customer service? read more

I ordered a pizza from this establishment at 6:30pm and it is now 7:47pm. I called back and was told it wasn't set up for delivery yet and it wasn't even made yet. Your email confirmation say 30 minutes or less. The young lady that answered the phone was rude and told me if I had a problem I could call back and ask for the general manager. So your store is opened with no manager? Don't order from this establishment clearly they don't like money. So I took my business to another Dominos and I canceled my order with them and got my pizzas delivered in less then 30 mins and they were fresh & hot . read more

We ordered here last night and the delivery took so long that we were offered another pizza through their delivery insurance. We thought we would try again tonight with our reward points but this delivery is also taking forever. We called the store and they said it was coming out with the next delivery.... yet we still don't have our pizza. read more

Domino's Pizza - They've been "checking" our delivery for almost an hour. - Pizza Near Me - Upper Marlboro, Maryland