This is the absolute worst experience I have ever had at a restaurant. I ordered the chicken fit bowl and although I was the only one there, the food took a long time to arrive. The chicken fit bowl came in a covered plastic container which you could tell was just a frozen meal heated in the microwave. As I took off the plastic top, the smell just completely hit me. I almost gagged because the smell reminded me of rancid garbage. I still attempted to eat because I needed food and as I ate, the chicken was barely edible and had a rubber consistency. Again, this was clearly microwaved food. Also, while I was eating one of the staff members started cleaning and spraying the immediate surrounding tables and floors with cleaner. Immediately the entire space smelled of chemical spray and the foul rubbery chicken. On top of that, there is a connecting door to (I believe) another restaurant where people continually go in and out and pass through the restaurant which is not a big deal but just added to the overall experience. I promptly left and didn't look back. I would have asked for my money back but the smell and entire experience just made me want to leave. I attempted to find resolution and call customer service but the website only has an email option. I do not recommend this place at all. read more

Service is not so good but otherwise it's pretty good the chicken has a lemon flavor ,the sides are also lacking especially the charro beans. The y have sabotage this into American food... read more

Don Carbon - Chicken Shop Near Me - El Paso, Texas

Every time I go there always something off with my order, today I ordered through the drive through asked for extra crackers for my chicken salad I got NONE in my and chicken salad was okay, other times I've stopped by the food is inconsistent, The chicken for bowl for example, I've gotten several times, first time it was great, second time all the veggies were overcooked and the last time I've ordered the flavor was fine, but the chicken texture was rubbery and the uncooked Brussels cores were not appetizing Lacks consistency aside from the constant disappointment at each visit, would suggest to pay attention to the small details, goes a long way read more

The server never washed her hands after taking money ,, the chicken was cold and old, macaroni salad had no taste and square tortillas ! What's that about ? No ambience at all read more

You have to love Don Carbon; a real local gem that has blossomed across Sun City. With some of the best Mesquite Grilled Chicken in town this is a go to place for quick and fast quality food. Love their #3 combo with frijoles charro beans and macaroni. Located next to "Amar Peruvian restaurant" and Albertsons, this Don Carbon is very close to UTEP. It offers some great burgers and chicken cooked over their open charcoal mesquite grills. This is definitely a local treasure as it was created by a Mexican family from Juarez who shared with our community their passion for food and marinated chicken with some great spices. Their grilled chicken is to die for absolutely succulent! They also offer a surprisingly delicious plant based burger and my favorite their Tofu Bowl. The service is with Bernice and Esteban was super friendly and the atmosphere is cool and relaxed! This place is typically packed for lunch. So come early, and try Don Carbon this is a local fast food that deserves our support. read more

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The cashier wore gloves, but did not change them between tasks (from cashier to food service). She gave me the drink cup and held it with her finger in the cup. I requested another cup and asked for it sans finger. I explained about bacteria and viruses and risk of getting sick. She then brought the lid, with her finger on the part that goes inside the cup. I eventually asked if I could get the cup in the stack nearby and she said ok. I'm pretty sure she just didn't understand. The chicken was very good. Staff were friendly. There was plenty of lot parking steps from the front door. Prices were good. read more

To go and curbside, as well as dine in. Clean restaurant, good flavor on the chicken. Charro beans have quite a bit of fat back added for flavor, I don't care for the texture though. Rice was tasty. Fountain drinks tasted good as well. We all know those can be off sometimes! $10.25 all in. Three piece combo with drink read more

Don Carbon - Front counter - Chicken Shop Near Me - El Paso, Texas

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It's always been good we visit frequently but today I made the mistake of going thru the drive thru. She was friendly when I ordered a Chicken Fajitas meal no cilantro but extra grilled onions, double green salad with extra red onions on salad. Second plate was a number 4 Combo 2 piece chicken with green salad with extra red onions on salad and baked potatoe. It used to be not to expensive to eat for two we w used to pay $21.00 and now it's $30.98. I ended calling the afternoon manager we had no ranch dressing, no drink no extra grilled onions on fajitas. She was not very friendly, said very rude and stated if you didn't tell her and not on receipt we are not to give you anything I told her I didn't want anything just to have her people do it right! But I told her the boy was more interested on the tip than giving me my drink! She got even more rude and I said you have a nice day! I don't think I will ever go to that one on Mountain Pass Blvd. Anthony, TX. ever again! read more

Went on recommendation from hotel. Completely underwhelmed and disappointed. Dry, cold flavorless chicken fajita meat. Onions and ginger sautéed with chicken fajitas? Terrible. Who even does this? Mac salad was mushy, overcooked pasta and wasn't made with Hellman's Mayo. Insulting to Hawaiians. Square corn tortillas? Charro beans were the only saving grace. Waste of $18. read more

Love me some Don Carbon! This location recently opened. It used to be a Carl's Jr. at one time. I've never really been a fan of Carl's Jr. so I was glad to find out it was going to become a Don Carbon. I ordered some grilled chicken with some sides of rice, beans and fries. I also got some chicken fajitas and a slice of tres leches cake. All of it was delicious! I like how their chicken doesn't have too much fat on it. It's always fresh tasting and flavorful. None of their food is ever bland. Their red salsa and cooked jalapeno are always super spicy but so good! Have a tissue ready because your eyes and/or nose might start to water. The customer service was on point, too. The staff was quick and efficient, along with friendly. I used the drive-thru. I forgot to mention, you get a few corn tortillas with each order. The tres leches cake was so good, too! It had a lot of cinnamon on top of it. If you're not into chicken, they offer hamburgers, quesadillas, fit bowls and a couple of plant-based and vegan options. I'm glad to see that Don Carbon has expanded around El Paso. They have at least seven or eight locations around town. It's a local, family-owned business that's run by Tania Pedregon. They began in 2013. Give it a try, there's something for everyone here. Take it to family or friends, they'll be so glad that you did. The prices are pretty good, too. It's not super cheap but not super expensive, either. read more

Don Carbon - Plate of Don Carbon at home - Chicken Shop Near Me - El Paso, Texas

We get food here at least once a month. This time the chicken was dry, burned and old. I called the next day just to express my concern for them repeating this mistake to another customer and there was no manager put on, just a cashier told me no problem! Well, it's a problem when you sell Chicken and it's old and burned. I didn't want a refund just to report the issue. In store staff didn't even apologize. read more

I have been waiting for quite awhile for this location to open. It's only 10 minutes from my house and so this will probably my go to for my Carbón grilled chicken needs. It's at the location of the old Carl's Jr. and I am very impressed with the decor and the way that they tie new stores to the existing while still maintains a unique feel. I as always, had the grilled chicken (amazing) and my wife decided to try the beef quesadilla. The beef quesadilla was incredible. Super buttery flour tortilla, deliciously seasoned beef, acedero cheese. All on point. The red sauce with that was incredible. I'll be coming here on a regular basis, come check it. read more

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I had the beef fajita and it was cold and flavorless. Not even fajita meat. The meat was oven reheated ( microwave) and to make things worse I just saw kitchen staff using the bathroom with out changing gloves . Yuk I'm not eating hear no more read more

Don Carbon - Not this place - Chicken Shop Near Me - El Paso, Texas

Food was amazing and huge portions. The chicken salad alone is worth going back! Great chicken - and I hate chicken on the bone. The macaroni salad may be some of the best i' e ever had. We'll definitely be back! read more

3100 N Mesa, service was bad, kids there that are hired are not professional- they roll their eyes at you while you are ordering. Not clean and flies all over the place. Food was fair- however, I would not go there again. read more

First time at Don Carbon. ENVIRONMENT: Clean, everything was clean. Floors, counters, tables, restrooms. SERVICE: Julie brought us our food and kept checking on us often asking how's the food and if we need anything? Oh and bused our table. FOOD: All of our food was temperature hot, juicy chicken, flavorful and delicious. Great selection on beverages. *They offer military discount Highly recommend it! Will definitely return. read more

Love this place, great customer service and awesome food. I've been getting my food to go from there at least 3 times a week and it has been great and consistent every single time. I always get the 2 chicken pieces with 2 sides (macaroni salad and rice) and a grilled chicken sandwich that I eat for dinner. Highly recommended! read more

For a fast food type of joint this place has awesome food to go! The chicken, rice and quesadillas are all delicious. I've had a few issues in the past with service, but every time I brought it up with the staff they have always been polite and willing to fix the mistake. I definitely recommend this restaurant for everyone. read more

Best experience ever! Great food, great service, and the best food in town. Thanks for this amazing and pleasant experience! Number 1 fan of Don Carbon!! read more

My son had been in the childrens hospital and on Sunday was discharged so I decided to pick up some food on my way home from the far West side. I ordered a #3 with charro beans and rice and after a emotionally exhausted day put my son down to sleep opened up my plate and got the completely wrong order. I got shredded chicken and macaroni salad. I called them and they asked me to come back to the store to pick up my correct order. Mind you it was a 18 minute drive . When I got there they didn't even offer a discount, coupon, gift card , refund, nothing for their mistake and inconvenience. read more

if you want horrible rude customer service then come here. I barely know any Spanish but they refused to serve me unless i ordered in Spanish and refused to help me. read more