Eddie with Eagleview Landscaping is actually how I found Joe with The Plumbing Pros, and I'm so…read moreglad he connected us! After our main water-line repair, our water pressure suddenly became extremely low. Eddie came back to check everything and, when it became clear we needed a plumber, he personally reached out to Joe, someone he trusted, which speaks volumes to begin with, to help us get to the bottom of it! Joe came out, diagnosed the pressure issue, and got our water pressure working properly again! Right away, I could tell he was a seasoned professional who knew his stuff. What really impressed me was that while he was there, his experience helped him spot a couple of other things I never would have known to look for. He replaced our toilet fill valve and noticed our older plastic toilet water-supply line was already showing its age and could eventually fail or burst. He replaced that with a braided stainless-steel supply line as well. I wish I had taken before pictures, but I'm definitely glad we caught these things when we did! That's why having a seasoned professional you can trust matters. Joe fixed the problem he originally came out for, but he also had the experience to recognize potential problems before they turned into bigger, more expensive ones. He explained what he was seeing, and I never felt like he was trying to sell me something I didn't need. Joe definitely earned himself a returning customer. The Plumbing Pros is officially going on my "people to call again" list! Rex Pro Tip: Joe leaves you a refrigerator magnet for $25 OFF your next repair, KEEP IT! Put it on the fridge with his number handy. And considering my house is about as prehistoric as I am, I have a feeling Joe and that little magnet may be hearing from this T-Rex again. 5 ROARS from Focusaurus Rex

We recommend The Plumbing Pros for any of your plumbing needs! The owner is incredibly responsive…read moreover text, making it easy to discuss scheduling and pricing. The team was very professional and detail-oriented when completing the proposed work. We appreciated their honesty, recommendations, and fair pricing (compared to other quotes for similar scope). We never felt like they were trying to upsell us before and during the repairs and water heater install. Additionally, we wanted to call out Joe in particular. My father-in-law had a major fall which resulted in a traumatic wound to the head. Joe jumped in immediately to tend to my family, provide temporary wound care, and clean up the blood on site. This was not part of the job description, but his background and kind heart prompted him to come to the rescue. Thank you, Joe, for being there to support us as a professional and a decent human!

We had such a great experience with Water Heater Pros from beginning to end…read more From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they were able to give me useful information right away. Steven was also wonderful to work with. He was prompt, very knowledgeable, and sent us several options so we could really compare and decide what was best for our home and budget. I never felt pressured. On installation day, Alberto came with the team and did a great job. We also had two other team members working on upgrading our electrical panel, and everyone was professional, respectful, and efficient. What really impressed me is that they truly mean it when they say they can install your water heater as soon as the next day! Everything happened so quickly and smoothly. It's not often that you find a company where the experience is good from the first phone call all the way through the installation. We're very happy with the service and would definitely recommend Water Heater Pros to anyone needing a water heater replacement. Thank you to Steven, Alberto, and the whole team!

I am one that as much as possible do not like to leave a negative review but I wanted to voice out…read morethe bad experience I've had with Water Heater Pros which hopefully will save someone else the time, money and hassle of dealing with this company in the future. Our Navien tankless water heater was taking long to heat up the water in the morning, usually after several hours of not being used. So i reached out to Water Heater Pros and spoke to Steve who i think is the manager. He said it likely needs to be de-scaled since i have not done that for several years. Steve was quick to schedule an appointment for someone to come out to our house. I got quoted $329 which i thought was steep but if it will fix the issue then I'm ok with it. Valentin was the technician who worked on our water heater, who was courteous and performed the service. He told my wife and I that there is likely an issue with the internal valve and then later on noticed that there is also an issue with the display where it has trouble keeping memory wherein it was not able to hold the date/time settings. Valentin said he was going to have to order the parts and follow up with me. After he left, I played around with the monitor and was able to properly set the date/time properly and has kept the current settings until now (3 months after). After about a month of no communication, i then called WHP again and spoke to Steve to follow up on the service and that i am still having the same issue with the unit and am still waiting for replacement parts. He also seemed dismissive of hearing out my concerns when i told him the monitor appeared to be properly working again and if he could have one of his guys take another look at the unit but flat out said "NO." Steve then tells me that he reached out to Navien and request I send him paperwork on when our water heater was worked on by the builder so he can provide that to Navien for a replacement. I got the paperwork he requested and sent it to the email provided a few days after we spoke. I wait about a week but no response so i start calling WHP and have left Steve about 3-4 voice messages in the coming 2-3 weeks but STILL NO RESPONSE. I then was able to speak to a lady at their office who says all their technicians are out on the field but have someone reach out to me when one becomes available. 2 days later and have yet to hear from anyone! I am extremely frustrated with their lack of professionalism and accountability into their work. Very poor communication, difficult to get ahold off, and non-existent follow up on their end to the point where i tried reaching out several times with no response at all. Worst part is, i am still stuck with the same issue with our water heater that started this whole process in the first place, which has been ongoing for about 3 months now since I wanted to give Water Heater Pros the benefit of the doubt, but enough is enough.

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

Matt was very quick to respond and upon providing him with photos of the issues he was able to give…read moreme a quote. He arrived when he said he would and was extremely polite. When he was done performing the repair he let me know and showed me the replacement and its operation. Would highly recommend him.

my ac went out again. almost exactly one year since Alex last came out. this time it was the…read morecapacitor -- not what he replaced last year. and of course it was a sunday. what the heck is it with this unit and sundays in the summer? this is the 3rd time in 6 years. my most dreaded fear is the ac going out on a hot summer sunday because getting anyone out is nearly impossible. but Alex came through again, same day. i can't say enough good things about him and Cronus. he showed up, fixed it, done. i don't like that my ac keeps breaking but when it does, i know who to call. will definitely be calling them again. they say there are two things in life that's certain: death and taxes. for me it's also the ac breaking down on a sunday in the summer. thanks again Alex!

Our AC stopped working late in the afternoon on a 100-degree day, so I reached out to Cronus…read morethrough Yelp. I had used them earlier in the year for a minor inspection and remembered how helpful and honest Alex D was. At that time, they told me the work I was considering was not urgent, even though it meant I did not move forward with the project. They responded very quickly and had Alex D. at our house by 8:30 that evening, only about an hour after I contacted them. Alex was excellent. He found an issue that had somehow been missed by another HVAC company that had been performing routine annual inspections on our system. He was courteous, respectful, informative, and very genuine throughout the entire visit. He explained what he was seeing in a way that was easy to understand, answered all of our questions, and made sure we were comfortable before doing any work. We never felt pressured or like we were being sold something we did not need. Alex clearly takes pride in his work and in making sure the customer understands what is happening. After both experiences with Cronus, they have definitely earned our trust and will be the company we call moving forward.

Patrick and Alex did an excellent job replacing my old water heater, which rusted out at the…read morebottom. very professional. highly recommend them.

I had a hand crafted vessel sink and a custom vanity top that needed to be put together along with…read morea new faucet. Alex managed the unique requirements of fittings with patience. The job required our sourcing and having custom work with Alex's guidelines to make it all come together. He made a second trip to complete the work the day we called. This was our second service call and we will definetly call again if and when the need arises.

Eze arrived promptly and started the diagnostic and identity my leaky p-trap issue quickly. He is…read moreknowledgeable and get the issue fixed and even showed me videos the proper way to install the garage disposal. Highly recommend his services.

A new 5 star review for 5 Star. Our kitchen sink disposal started dripping yesterday afternoon. I…read morewas able to reach out during the evening and even at 9pm on a Friday night they were quick to respond. I set the appointment to replace the disposal with a new one for 12:30pm, and was contacted and informed that a service technician could be at our place between 10:00am and noon; he got here about 10:15 and was done before 11 AM. We continue to be impressed with the quality of service and workmanship with these visits. If you're looking for an excellent plumbing service, 5 Star gets my recommendation.

We had water leaking through the ceiling in a closet. Whest Koast Plumbing found the source of the…read moreleak quickly, which turned out to be in our attic. They then fixed the leak very quickly. The cost for their work was very reasonable. I will use Whest Koast Plumbing for all of my plumbing needs.

We had some drainage issues in our bathrooms, and Whest Koast responded quickly and came out the…read morenext day. They resolved the problem and took the time to ask about any other issues, without making it feel like an upsell. They also fixed a few small things we'd just been living with. The cost was low and well worth it. We appreciated their thoroughness and would happily use them again.

Editing my update because they are having a glitch with a new phone system, and as soon as Scott…read moresaw my note he called me. I will always support a family business with great customer service, because they care about their customers beyond the "sale". Two years in, and we are happy with our water heater, no issues at all.

Scheduled an install by providing pictures and got a solid estimate with a competitive price…read more Decided I'd give this company a try and was not disappointed. They did a very good job and even rerouted the piping correctly to industry standard. I needed a new water heater as mine was older than 15 years and it was already failing. The new one works perfectly and I've had no issues with it. I highly recommend this company. Quick response time as well.

Kevin has been my go to plumber for 15 years, and I have recommended him to everyone. He charges a…read morereasonable rate, does first rate work, and Cherise does an amazing job of scheduling his time. He is a very honest tradesman. If he can't handle a job, he will refer you to someone who can. Very highly recommended.

Reached out because our water heater busted. They were out within a timely manner to access the…read moresituation. Next day service with a smile and job well done. Replacement was made and they cleaned up after themselves nicely. Thank you!