We looked at apartments in West Culver and came across a Don Klein property. It was a good value and perfect location for us. The qualification process was quick and seamless; we took possession a few weeks after. We requested a few things up front (new bathroom grout, upgraded countertop cutting board) and Don was agreeable to everything. Our apartment was in great condition and whenever anything needed work, his team was quick to respond. We also especially loved the location with walkable grocery, restaurants and coffee shops. Our base changed so we're no longer in LA but if we do get back, we'll look up Don and hope he's got something available. Highly recommend renting from this group. read more

See all

Hi Yelpers, I just want to share an update pertaining to Don Klein's erroneous response to my original review, however late it may be. 1. A simple Google search coupled with obvious bank statements/application details can corroborate that I was an NYC real estate salesperson before moving to L.A. so that is indisputable. It is not atypical by any means for landlords to accommodate virtual viewings, which is understandable given the pandemic's circumstances and this has become even more common now. I did not "beg" for anything. In retrospect, I should have stayed in my luxury Manhattan apartment and not have moved to this place in Van Nuys at all. I just wanted a change of scenery due to the pandemic. I easily moved to a house in the suburbs immediately after Zombar Ave and there were no concerns about my occupation, ability to pay, or academic status whatsoever. 2. The furniture comments neglect the fact that I paid for those furnishings in addition to the rent, and they were all pre-owned. So, I was charged extra for used, outdated furniture because I was moving from the East Coast to the West Coast. I certainly wouldn't have ever needed to "sleep on the floor" as I was never desperate; I could have quickly gotten a hotel or home rental. 3. If I was unclear on California's specific rental policies, that's on me. But to suggest that I was not a real estate professional is absurd. Obviously, I had documentation and experience prior to moving into the townhome that an effortless Google search would prove; and of course, the real estate industry in NYC compared to L.A. is different and perhaps I should have done more research. 4. Given COVID-19 and other health concerns, I was uncomfortable with random people walking through the townhome at all hours while I was still a tenant who was both working and going to school simultaneously, which I explained in detail to Don Klein and associate Cody Weiss. Inflexibility in a time of crisis is a red flag. 5. Regarding my claims that Don Klein management stopped responding, it should not take more than two weeks to respond to simple inquiries about a security deposit. It was not a holiday or anything. 6. Don Klein fails to mention that, for example, the washing machine was already broken and not able to complete cycles without leaks and flooding. 7. As mentioned previously, inflexibility during a pandemic or otherwise challenging time should be a red flag for all potential tenants of Don Klein. 8. Pertaining to the small claims court filing, that is also indisputable. I certainly filed a small claims court case in the respective county, but ultimately decided to withdraw it because I didn't think that a few hundred dollars and the accumulated stress were worth it. That was my decision as the tenant, not Don Klein's. I hope this gives everyone a clearer and more accurate account of my negative experience. I've lived in many properties across the U.S. with virtually all being more high-end than # 17 that Don Klein rented to me on Zombar Ave in Van Nuys, CA, and I've never had a situation even close to this. read more

I rented from Don and Cody for two years. The application process was smooth when I applied in 2019 and everything went through quickly. Throughout the two years living there Cody was always quick to respond to any issues we had. He sent out a repairman ASAP when we had an issue with our washing machine. Another time we had some dampness issues on the wall that we reported as soon as we noticed and they quickly sent someone to investigate, ended up re-roofing our unit and replacing a whole wall. They just generally responded quickly and professionally. When it came time to move out they were also great. We were moving cross country and we were crunched on time. I reached out to Cody for the name of a cleaner and he said that since they were going to paint anyways he would be happy to schedule the cleaners for us after the painters came. We discussed a fair price and agreed to have it taken out of the security deposit. But he just reached out to let us know they were giving us the full deposit back. The deposit was sent out to us about 9 days after our lease ended. I had a wonderful experience with Don and Cody. If I ever move back to the area they will be my first stop for a new place. read more

My husband and I rented an apartment from Don Klein located in Santa Monica for 4.5 years. We were honestly so thankful for this opportunity and experience. The apartment was fairly priced for Santa Monica living. In addition Don and Cody were very communicative and understanding. If truly was some of our best years! Very thankful. read more

We have had the privilege of renting from Don for the past two years. We have loved the house and enjoyed working with Don & Cody. They are kind, considerate and incredibly responsive! Any time there was a question or any type of service or repair needed they always handled it quickly and professionally. They are in constant communication and follow-up as promised. I was never left feeling like our needs were not met. We decided to move to be closer to our kids schools and friends - but wouldn't be leaving otherwise. I want Don to buy a house in the new neighborhood just so we can rent from him again! I highly recommend renting with Don Klein Management Group! read more

I rented one of Don's properties for almost 7 years. During that time I ran into a handful of situations where I needed assistance and in every case the response was always quick and effective. Don and Cody's communication is always clear, on time and willing to help the tenant above all. I would definitely rent any of Don's properties! read more

We rented a one-bedroom from Don Klein in Santa Monica, which was beautiful and modern, for 3+ years. We only moved because we wanted more space. Super easy experience with Don, and Cody the property manager. Always available when needed. And continued to be helpful even after the move-out! If there's one improvement, I'd have loved to pay rent electronically, but that's minor, and doesn't take away from the overall 5-star experience. Thank you, Don and Cody! read more

Don and Cody are a respectful and responsive team. Never had any issues. Moved out due to other circumstances. Thanks guys!

I lived in a 2-bedroom at one of Don's properties for 3 years in the Palms area. Any issue we ever had was effectively resolved and done so quickly. Cody, our main contact, was always an email/phone call away from any concern we had no matter how big or small the issue we had. My girlfriend and I lived comfortably and will recommend Don Klein to any friend or family. Finding a place in LA is hard but DK made it easy and I felt secure knowing I can always communicate with them. Thanks guys for all of your help! read more

Don & Cody are great landlords. Very professional and responsive. I lived in one of their apartments for 9 years until I had to leave LA for work. They're great people too and would never hesitate to recommend them or live in one of their properties again. read more

My fiancé and I lived in one of Don Klein's properties in Hollywood - a real gem. The apartment itself was gorgeous at extremely fair rental rates. Don is a fantastic owner - a savvy Angeleno who's always willing to chat or help if needed. And our property manager Cody was amazing - very friendly, smart, and always attentive and ready to fix whatever problem might arise. We'll be recommending these folks to anyone looking for a good rental unit of any size in the LA area. read more

I lived in one of Don's properties on La Brea for over two years. Don and Cody make a great team. Don owns the properties and Cody manages them. Any time I had any issue whatsoever at the house, I called or emailed Cody and he would get back to me promptly - usually within 24 hours, never over 48. Cody would not only respond quickly, but also take action, ensuring whatever issue we had was resolved as soon as possible. I lived with 3 other people in this house, for a long time, and between the four of us I sometimes felt bad for how many times we had to call Cody and ask for help. But he always helped in a professional manner, and with a smile on his face. Don and Cody are not only a great team but great guys as well. We had them over to the house on multiple occasions - whether that was so they could inspect repairs or to just hang out with us. I would rent from them again and you should too. read more

I had the pleasure of living at one of Don Klein's properties for the last 2.5 years. The property manager, Cody, was excellent! He promptly attended to any inquires or requests I had and always followed up to make sure things were resolved. After renting from several large, corporate companies, it was so refreshing to have a constant point of contact throughout my lease. If work weren't requiring me to move, I would've stayed much longer! I would highly recommend them to anyone looking for rental property in Los Angeles. read more

We've been renting a lovely home owned by Don Klein in Palm Springs for nearly six years now. Don gave us this home when no one else would consider us, due to being at a financial low, during the time of the recession. Both Don and Cody, his assistant, have always been prompt in returning calls/emails and dealing with any eventualities with the property. We can safely say it would be very hard to find a better, more caring property management company. Very happy! read more

I rented a 3 bedroom apartment in Hollywood from Don Klein for 6 years and had no complaints! Cody Weiss, his manager was very attentive and prompt in fixing any issues we had. Ricky, their maintenance person was also very nice to deal with. Overall it was a very pleasant experience and Don was a great landlord! I would definitely rent from them again! read more

Best landlords I've ever had. Respond to service requests and questions immediately. So nice and understanding and truly want you to enjoy your home. Cody and Don are the best! read more

I had a wonderful experience renting from Don. I lived in one of his beautiful properties for over nine years. Most apartments never quite feel like home, but this place was home for me. If there was ever an issue, Don and his property manager, Cody, were always there and ready to help. I couldn't recommend them more. read more

I rented a wonderful apartment from Don for three years. He was a great landlord who, with the help of his staff, responded quickly to any issues that came up. read more

Extremely professional, well organized, and responsive to our needs and requests... Don is a dream and he couldn't have a better associate in Cody. Couldn't have had a better experience. Best property management team in the business! Beth G read more

I rented a property from Don Klein in Palm Springs and was very happy with it. Cody Weiss is excellent and was responsive to all our needs. I would highly recommend working with them! Robyn read more

I wanted to take the time to thank Cody Weiss and Don Klein for a fantastic experience with their overall service and product in property management. The only reason we vacated one of their properties (Hollywood) was because I needed to relocate down to OC for work, (unfortunately they didn't have anything available at the time in OC, otherwise I would have jumped on it). The 2 most important things to me was living in a property I would be proud to live in and communication with property management. With Cody, (Don's right hand man), I couldn't have asked for better communication and responsiveness whether that be getting in touch with him via text, call, and/or email (one time even way after "office hours"). There was also a case we needed them when Cody was on vacation, and Don (Owner) stepped in and took care of it on his own right away. They always gave a "heads up" if they needed to come to the property for any reason and let us be. Although we didn't need much fixing, the few times we did, they were on it within a day, oftentimes same day. Move in/Move out, (even a time when we had to remove/add a roommate during the initial lease term) and return of deposit was a seamless process, extremely fair, and done in a timely manner. Pay your rent on time, treat the property like your own, and these guys are cool guys that will stay out of your business and provide excellent customer service when you need them. Although I hope to buy soon, I would certainly be happy to rent from them again as the experience was far better than all my previous. Good luck! KP read more

I had a very positive experience with Cody and Don. Lived as a tenant for 4 years and it was fantastic. Very responsive, and always fair. I have not one thing bad to say about them. Hope my new landlord is just as good. read more

It was a pleasure living at one of DK's properties for 5 years. Cody helped so much locking in the place when we were trying to move from NY and our window of finding a place was closing. Never had any major issues but they were always helpful if there were any things needing attention. Couldn't have asked for a more pleasant experience as our first west coast place! read more

I rented a spectacular apartment from Don Klein in the Miracle Mile area, and I ended up staying for 4 years because he, his manager Cody, handyman Ricky and everyone on their team took such great care of me and the place during my tenancy. Even after I moved out, Cody got in touch about mail being delivered for me to find out how best to get it to me at my new home! I've rented a number of places, both in LA and NYC, and this was by far the best apartment rental experience I've had. I loved living there. read more

Don Klein Management may be one of the worst experiences I've had trying to rent a place, if not the worst. My roommates and I exchanged phone calls and emails with Mr. Klein's office manager, Cody, for over two weeks. However, Cody was always slow to respond to any of our questions, and even after we had seen the place and turned in an early application he did not process it until specifically told to do so. And after several days of waiting and paying for credit checks, we were told that not only did we not get the place, but as people moving to LA from out of state we were never being seriously considered in the first place. I am sure Don Klein and his team are perfectly nice people, but unless you meet whatever hidden criteria they are looking for, no matter how professional you are or how quickly you get your paperwork in you will be out large amounts of time and money trying to rent from them. read more

Don and Cody are fantastic landlords. Rented a bungalow-style home from them in Santa Monica for 3 years. They are quick and efficient about responding to issues and concerns that arose during our stay. When problems came up they were quick to respond and get someone out. Very happy with their service and would highly recommend renting from them if you're in the market! read more

The best property management company I have ever had. And I've lived in apartments in NYC and LA. Cody is always responsive, professional and courteous. He would go above and beyond to address any issues and made the move in and move out process extremely easy. I couldn't recommend them more! read more

The management was very responsive to emails and phone calls. If there was any issue with the property it was promptly addressed and all damage taken care of. Don and Cody were so helpful during the renting process when it came time to look for a new apartment we stayed with the company. They make the renting process as painless as possible, even in a city like westside Los Angeles. Additionally, all their properties are updated and well-maintained, beautiful apartments. We have no intention of leaving any time soon. read more

Don Klein as our landlord has been amazing! Super easy to talk to, quick to respond (always sending very trustworthy people). I highly recommend choosing to find your next place through them!! read more