Let me tell you this, you will be satisfied here at DMC, I bought a new truck, from start to finish, this place is the best. Friendly staff, willing to go the long mile for you. read more

While I still stand by my original review of five stars for the sales team, the service team has not been as great. I've taken my car to Don Mealey for all the services needed since I purchased the car. Last time I was there, I was told they had replaced an air filter. I then received a call the next day to inform me the filter had just come in, and I needed to stop by to have it installed...then received another call saying it was actually already done. I'm still not sure it ever was, but I will say it didn't look like it was. This time, I am attempting to schedule an oil change. My first call was last Friday. I realize I was calling late, and apparently too late. I didn't leave a message, thinking I would just call back. On Monday, I did call back. Was transferred to service, and the call went to voicemail. I left a message requesting an appointment for Thursday, along with a number to return my call at. Never received the call. Same thing happened Tuesday. Today, I actually got through to someone. However, they can't see me until Friday, which does me no good as I'm returning to work Friday. After the last few service appointments, I believe I will find another Chevy Service Center to visit. read more

Carlos was great! He worked with me to find what I was looking for. He took the time to show several options and answer any questions I had. I had a wonderful experience and highly recommend Carlos Narvaez to anyone searching for a car. read more

Had an issue this past week but John has gone above and beyond to correct the issue and I genuinely appreciate the effort.

I have purchased several cars over my tiny 45 years, and this was the best experience as far as car financing goes. I really felt like my personal situation was being heard. I was not just another customer. Thank you Don Mealey Chevrolet. read more

I love my new (used) car. Anthony Flores our salesperson was very nice. He was very welcoming to us. The process was very fast and easy. My husband had bought from them 6 months prior. We both are very happy with our cars. read more

Best dealership experience ever. Everyone is so nice and helpful. No BS. We were in and out with a new car in less than three hours.

My Wife and I just purchased a brand new 2021 Chevy Traverse LT and we could not be happier with Don Mealey Chevrolet. From the time I made my first inquiry about 3 weeks ago until the final handshake, everything went as smooth as butter. We had also talked to another Chevrolet dealership in town (Carl Black) and were instantly bombarded and pressured (multiple calls, texts and emails, with some even after 8pm)to deal with them. But with Don Mealey Chevrolet there was ZERO pressure. It was the most laid back and stress-free car buying experience I have ever had. We opted to try their 24 hour test drive. They advertise it as no strings attached and they were not lying at it.... I simply placed a phone call to Daniela Barbosa to set up our 24 hour test drive and the next day our Salesman Jake Clark pulled up to our house, had us sign a simple test drive agreement, handed us the keys, showed us a few features of the Traverse and then he was picked up from another representative from the dealership and we were left to enjoy the Traverse to make sure that it fit in with our life with 3 growing kids. We got ahold of Jake the following day and he met us with a smile and made us feel right at ease with non of the stereotypical aggressive sales tactics employed at other dealerships. Everything went very smoothly, and then came the part that most people dread..... The Fianance dept..... Joesph Anthony was not your typical finance guy, he made the whole process fun, we shared lots of laughs. I almost didn't want to leave his office. We HIGHLY recommend Don Mealey Chevrolet if you are in the market for a new or used car. They have earned our business for life. read more

I'm happy to infom the Yelp community that Don Mealey Chevrolet responded very quickly and positively to my review. The day after my poor service, the service manager, John, contacted me and said they'd like to resolve the situation. Today my car went in for free nitrogen and they balanced the tires as well. I've also been offered a complimentary oil change next time to rebuild the trust. I have to say that is is MORE than fair, better than I could have hoped for. My husband took my car in today and said that the service was excellent and the staff helpful and friendly. Hopefully this will be the long term service relationship I am looking for with my car. Thanks John and service staff at Don Mealey read more

The service department does a good job. But my service manager Ricky Jordan stays on top of everything ensuring my car is in top shape. He pays attention to details and always makes me feel as though I'm his most important customer. read more

My husband and I were assisted by Elton and were treated pleasantly and with respect throughout our car buying experience. Elton was very thorough in his questions and made sure that we were seeking the best vehicle for our needs. He personalized our experience and made us feel very comfortable through what can be an overwhelming amount of paperwork. I would gladly recommend this dealership as a whole. The entire Don Mealey team was quite respectful and kind. I look forward to the same kind of guest service with their maintenance and service team! read more

Excellent experience from start to finish... which is quite an accomplishment for a car dealership. Dewayne Braun and Whit Gilman were responsive, upfront and professional. They certainly represented Don Mealey Chevrolet in the best light possible and I am confident in recommending them to others. read more

Worst car buying experience, showed them physical proof of the deal they had listed and running on a new 2016 model, called earlier to verify the stock number of the vehicle to make sure they still had it. Come to find out it has 5k miles on it and selling is as brand new and would not honor the deal they had listed on the website which was recently updated and had an expiration date for the deal listed. Would not by from them or recommend anyone to them if they are going to act like a bunch of crooks they should be treated as such. read more

I'm new to the area (moved from TX to FL) and chose DM Chevy based on internet reviews. I hate spending all day in a dealership, so all my initial research and interaction was online and email communication. All responses were very quick. I got to the dealer late in the evening, but everyone involved stayed 2 hrs after close until the deal was final. I gave my requirements and was presented a great option, then out the door with my new Silverado. I would definitely recommend this location and sales team. Special notes for Riley, Jerey, and Tylor read more

DO NOT BUY ANYTHING FROM CHEVY OR GM...This Dealerships Service Department is Horrible.... I have boughten at least 4 Silverado's in my day from this dealership and my last one is a LEMON..... I have have been taking it in a total of 7 times since I bought it 2 years ago and they kept telling me there is nothing wrong with it... I have taken it to 3 other dealerships and they have now begun telling me that the transmision fluid that was originally put in is the wrong one and CHevy knew it but they are expecting me to pay $400 to flush it!!!! They said there is nothing my warranties will cover unless the whole transmission dies... Seriously... The brake fluid is leaking but they cant find a leak.. Already had to change the battery which I was told since a Hybrid would never need to change a battery.. THe truck vibrates to no end,,, Need I go on.. BUT AS THEY SAY THERE IS NOTHING WRONG WITH IT... DO NOT BUY A CHEVY OR ANYTHING FROM GM.. FILING A CLAIM WITH FLORIDA LEMON LAW... Look at your reviews... HORRIBLE.. read more

My experience was amazing Tyler Friedl made my experience super easy. I had inquired through the web regarding a specific vehicle that sold minutes before my appointment and he got me into something similar, better even, at an amazing price point. I did still negotiate further, but even that was a breeze. read more

Service department is unknowledgeable and completely incompetent for starters. Two separate occasions I had my car there for routine maintenance. After a week I get a message stating they haven't gotten to it and I can come and pick it up if I need it. The best part is the only reason I was taking back here was because the time before they serviced my car they broke something on my left front suspension and they need to fix it. Go anywhere but here. Three chances is enough for me. read more

Called to make an appointment they didn't answer and didn't call back. Tried to make an appointment to drop a vehicle off before work but apparently they don't have the capability to allow that since they don't have a drop box... read more

From the beginning till I left I had an excellent experience with the Don Mealey Chevrolet team. Jere was on top of it with emails and texts. Paul new the Volt from top to bottom. Edwin got me the best finance package. A couple of days later I came in to drop off my old leased volt and the team members offered to help me. Totally awesome dealership and super professionals with plenty of attention to customer service. I would totally recommend you guys!! Keep up the great work guys!!! read more

I found a vehicle listed on their website and autotrader I called to verify since I live 45 mins away. The salesman (ben) over the phone says Yes it is still available and Yes the price listed on the website is correct; Ok price confirmed right?. I printed off the info listed at $8900 from their website drive over to Clermont, a different Salesman (Jose) greets me takes me to the vehicle (getting cleaned) and then we go inside to discuss the deal. Jose says ok be right back he returns with another guy He tells me " It's good you printed off the pricing from our website but that isn't the price it was a mistake blah blah we have no control over it. The vehicle is actually over $13000 ( which was listed for 8900)! We can offer financing or offer you another car in your price range"? As I was doing a Cash deal for the $8900 for that Vehicle I called about before driving there! They are so Crooked they lie to people just to get them to come in. STAY AWAY!! It's hard to find a honest Salesmen/ Dealerships anymore. THIS kind of stuff should be against the law! read more

I never write reviews but I can't get over how rude people have become... I just dropped my car off at Don Mealey Chevrolet for service. Mind you that I'm writing this review while my car is still at chevy. I just couldn't believe how poor the customer service is; rude as well as disorganized. When you pull into the service department you are not aware of where you should park and there is no one there to greet you. When you do see someone they yell at you to put your car at a certain place.. all of this should basically be self-explanatory but they've designed it to be very confusing for the customer. As bad as that is; they send you inside to the service desk and that's when the real fun begins. I stood at the counter; the only one in line; while two workers had a conversation back-and-forth without even acknowledging my presence. Not a good morning / not I'll be with you in a minute / not how are you today - nothing. When they finally did have to do their job their tone was "name" do you have an appointment? No type of greeting; more like an inconvenience. And then when someone asked me what was wrong and I started to explain the other worker without even acknowledging me cut me off to have a conversation with the guy helping me. I can't believe that places like this are still in business.. Do yourself a favor if you have to get service done don't bring it to this Chevy read more

My husband and I were out looking for a car for our daughter. We stopped by Don Mealey and worked with Rick Walker. He was extremely helpful in choosing a vehicle that fit both our budget and needs. He was friendly without being pushy. Rick was extremely helpful in negotiating a fantastic price that we could all agree upon! Our daughter is thrilled with her new ride! Thank you Rick for all your help!! read more

Worst place we ever went to. My husband ask for the best CASH price yes cash and all they kept asking was about financing. We don't need it. What part didn't they get. They just don't listen. We will never go ther read more

I have been Servicing my 2006 Silverado for the past 6years and they have always treated me great. My truck has 110,000 on it and the clear coat is coming off. They called GM and got GM to help paint my whole truck. They will be the place I buy my next vehicle. read more

Great great staff!! Especially Paul and Jason!! I went 2 others dealer ship places. They couldn't make my trade in work!! But they did!! Recommend highly!! read more

They were very helpful with finding the right car for my needs (and it required quite a few test drives)! Olivia was wonderful to work with. The management and finance teams were very personable and accommodating. My only complaint was that the time from deal to paperwork completion was not short. But they had just moved to their new location and were moderately busy. Still, the process probably could be streamlined a bit. Overall, I would buy there again. read more

Bought 2019 Colorado week of Thanksgiving. 2 1/2 weeks later shutter in rear end. Took back, they looked at it and said they knew of a problem going on with factory putting wrong transmission fluid in when built. Said they'd have to order correct fluid and get back with us. 3 I/2 weeks later & numerous phone calls - STILL WAITING. My husband finally took today off work to go back down there. After raising quite a fuss they said they could take care of it on Thursday. Didn't offer to give him a rental to drive, just come back on Thursday - another day of missed work. After I told my husband to go back and insist on a rental, they agreed. Took him to Hertz, dropped him off. Hertz said they needed a deposit, which he could not do as he did not have a credit card. He had to have car dealership come back and get him. He then got the Manager of dealership and raised a fuss again. They should have rentals at the dealership to give out, which the Manager finally did, apologizing over and over. I would NEVER recommend or refer anyone to buy from this Dealership. Brand new truck and this is how we get treated - very disappointing. read more

I went to Don Mealy Chevrolet to have my vehicle's recall fixed. I was told in advance that it could take anywhere from 1-3 hours for the program to be completed (to fix the recall). Unfortunately, it took 4 hours before my car was ready. Other than the long-er wait, everything else went well. The staff was really friendly and helpful. Also, the waiting area was clean and comfortable. Their new location is much nicer than the last one. I would definitely recommend them! read more

I wish I could give no stars... horrible experience. Called to see if the car I saw online was there and for the quoted price. It was confirmed over the phone so me and my family drove 30+ mins to check it out. Got there and found out the car does not exist and they would not honor the price on another car of the same model. Salesman was very rude and would not work with us. He spoke over my husband several times. Do not go here. Go elsewhere. Never, ever, going here. Wasted a whole afternoon here and got nothing. read more

I took my 2014 Chevy Camaro in for service (oil change and tire rotation) like I normally do every 6000 miles. My check engine light had also come on two days prior to my appointment but went off the next day, so I asked them to check to see if there were any problems with my car. After waiting about 2 hours, one of the service guys came and sat next to me at the table looking down the whole time. I thought, okay he must have bad news....so I listened to him tell me that after checking my vehicle, the code said that the alternator was bad and needed to be replaced. So I asked, how much would it be and he said around $900!!! I was shocked by the price and let him know that, but the whole time, he never really looked me in the eye. I told him not replace my alternator but complete the oil change and tire rotation. Finally after waiting over 3 hours (keep in mind, I had an appointment for 10am) my oil change and tire rotation was finished, so I called a trusted mechanic (Danny 407-296-8800) in case you guys are in need of an HONEST mechanic that does great work, and after explaining what happened, I asked if he could take a look at my car for me and he told me to bring it by his shop. After arriving their, he used his diagnostic tool to let me know their was absolutely NO PROBLEM WITH MY ALTERNATOR after doing a few checks, This took him less than 10 minutes to conclude!!! I asked him how in the hell could the people at the Chevy Dealership in Clermont have diagnosed that my alternator needed to be replaced. He pretty much stated the obvious....that's how they make their money....mainly by being dishonest and corrupt, charging for unnecessary repairs to ignorant customers like myself! I will NEVER TAKE MY CARE THERE AGAIN AND NEVER BUY A CAR FROM THESE CROOKS!!!!!!!! read more

Sitting here waiting on my car. I dropped it off a week ago today to have an oil change and transmission flush. After them calling me on Friday to tell me my transmission is slipping and they need until Monday to wait for their transmission guy to look at it. They call me yesterday and say they will not be able to look at it till today around lunchtime. They call me around then and say my car is ready and that they didn't put enough transmission fluid in and that's why it was slipping. It took a week to figure out a solution to a problem they caused. I get here to pick my vehicle up and drop off the loaner. Car initially at first drive feels great! Then I notice that my car is pulling hard left really dangerously when I let my hand off the wheel. I immediately turn around and begin to wonder if they actually test drive my vehicle before calling and if they did why was I not made aware of the potential dangerous situation they were putting me into. Upon arrival the second time today, I waited to speak with my advisor Nick Wright (who had been the one communicating with me over the last week) I asked why they failed to mention my vehicle pulling hard left and why did they not initially put enough transmission fluid in. His response was have you ever made a mistake? At this point I am beginning to question if I am actually at a Cheverolet dealership. He asks if I would like them to look at it. I replied I wanted him to fix it. He said basically that the reason why my car was pulling left was the tire rotation. His manager manager John Fletcher who is very professional asked if I would like to speak with him. After speaking for a while and discussing my frustrations he said they would check the alignment. I went to sit in the waiting area and he quickly returned with the alignment results. My front left camber is way out of wack and he offered to give me a free alignment. I accepted and now here about an hour and a half after initially arriving to pick up my car I have to wait another hour or two before it's finished. I am sorry but this is not the chevy experience I have been accustomed to receiving. I WILL NEVER RETURN! read more

I had the most wonderful experience at Don Mealey Chevrolet. Corey was my salesperson and he was thee best! He was very,very helpful at answering any of my questions and he followed through with everything. If I had a question or concerned that he couldn't answer with 100% accuracy, he would first- own the responsibility and next-make sure he went to the right source and get the correct answers and facts to give back to me in a timely matter. I also had the pleasure of talking with Jere, the sales manager, and he was a genuinely nice and friendly gentleman and really made sure everything was exactly how I wanted it. He even let me take my vehicle on my "normal" daily routine to make sure the car (and I) enjoyed the commute. Finally I was directed to Jason in the finance department and he was beyond patient with me, and also my loan officer from Michigan. He was very knowledgable about the Zurich extended Warranty as well. In closing, I have never been happier with any other dealership. Don mealey went over and above for me and I will recommend EVERYONE to choose their next car at Don Mealey. Hats off to Corey Warren, Jere Plumley, and Jason Butera!!! You all rock!!!! read more

Kenneth (sales representative) and John (financial advisor) were excellent. They were very respectful and did everything they could do to make us happy. The manager on duty at the time (Saturday and Sunday) was terrible. He never once approached us, no greeting or hand shake. Never tried to help make a better deal to appease us, explain why he wouldn't go down on the price, wouldn't give us anything to make the price a better deal than it was, never thanked us for our business and patience. Never even acknowledged us. We had to put more money down, we had to come to the table to get into the car. He did not budge on anything. He wouldn't even detail the car outside of vacuuming it out (we asked to have the leather seats conditioned with the detail) he told us that would be an extra charge!!! After doing nothing to drop the price of the vehicle, he wanted to charge us for something else. It was another slap in the face. He did nothing to help us get a deal that benefited both parties, just himself. He made my wife and I feel as if our purchase was not needed. As if the dealership has so much business our purchase didnt matter. When buying a car I was always under the impression that we the customers are needed. We didn't feel that way. We wanted the car, but felt the dealership didn't want us to have it due to that managers actions. It was a very disappointing feeling and experience. I work in a field and with a group of people that all have SUV's because we need them. I work with neurosurgeons who make a lot of money and who like to purchase luxury higher end vehicles. Even SUV's are expensive and my recommendation could have garnished more business for your dealership. But that will not be the case. I wont recommend this dealership strictly based off that manager'ss actions. It's sad when the people under management (Kenneth and John) represent the organization better than the operational representatives. He was a poor choice for management. read more

My husband and I had a great experience at Don Mealey. First the day we came in we were just looking and stopped in real quick so I could show my husband something...Ana introduced herself and showed us several vehicles after asking what we were looking for. We never felt pressured and actually didn't even realize they were closing until we were signing paperwork a few hours after they closed! We weren't rushed or pressured...which is something I've come to expect at dealerships. 2 months after our purchase we actually had an issue that was not covered under the preowned certified warranty and I called and spoke to the GM. He was immediately helpful and told me to bring it in and they took care of it. They didn't have to...could've technically told me to hit the road BUT they stood by their product. To me that speaks volumes and they've made a costumer for life with us! I highly recommend checking them out when you are searching for a car. read more

attn. john fletcher 2004 Cadillac deville 1g6ke54y64u256121 oil leaks continue from oil pan and valve covers I know you gave your best shot last time 92500 the time before 72000 now ay 105000 this is no acceptable I need don mealey chev to make it right I;m in n.hampshire now and unable to return to fl.i'm hoping you can work something out with macMulkin chevy in Nashua servive mgf scotty fitzgerald my nane is marty grillo read more