25 + years of reliable quality service. They always call…read moreprior to doing any Repairs not identified and never fix Anything that isn't broken

Very helpful and trustworthy. My family and i have been trusting them with all of our vehicles for…read more15 years, and have never been let down. They offer great service and are very knowledgeable. They aren't your typical jiffy lube that tries to convince you your car need things that it doesnt. Support your local family business!!!

Did not have a long wait ! Thank goodness - chairs are OK!…read moreWaiting area is clean! etc. Staff was very pleasant,etc Is where I go and will continue to go for work, inspection, etc on my car!

I called 7/15 to make an appointment for our Mercedes service, rep told me to drop ioff 7/23 @8AM…read more The day prior our spare car wasn't done elsewhere so I called Dales asking to push back a day, she couldn't find our appt then said you were scheduled today 7/22 @8am? I told her that's impossible, I texted my husband 7/23 & wrote on calendar. She said well I cant get you in now until 8/21. I thought that was too far ahead & she put our appt incorrectly. We went elsewhere (Crowne Auto next day appt) so we didnt have a chance to use their service. Rep should write in appts as she gives them on the phone to better organize for future clients.

I utilized Yelp to locate an auto mechanic familiar with the Alfa Romeo Stelvio. I found Charlton…read moreof C & A Automotive Services through sending a Yelp project inquiry. Charlton messaged me back within 15 minutes. I explained that my throttle dashboard light came on, and Charlton said I might need the $70.00 diagnostic test to turn it off and determine the throttle problem. Charlton also asked me about the size of my engine. I scheduled an appointment and canceled it because the throttle light went out. Perhaps it was the below-freezing temperature and my attempt to drive my vehicle without sufficiently warming it up that prompted the throttle light to come on, I will definitely contact C & A when my vehicle does need servicing. I appreciated the messaging that helped me determine what my vehicle needed. What's valuable? The excellent customer service in fielding my throttle concerns is worth noting.

Got back to me right away. Great estimate. I look forward to my appointment Thursday . I have so…read moremany people to thank I'm making a part 2 lol Thanks for everyone who contacted me. This is my first time using Yelp and was so stressed because my regular mechanic is my friend and he was on vacation when the brakes went out. I felt so much better when I found people who would help me . Special thanks to Charlton at C&A Automotive for making me feel at ease and gave me a great deal . It turned out to be the brake job from hell because of the poor workmanship of the last owner . An hour project turned into a 3 and a half hour nightmare. Charlton worked his ass off and kept a good attitude . We're both talkers and that helped our mental health. Lol I can't recommend to highly. You need a car repair done he's the man to get.

State & Emissions Inspection + plugged a tire -- Sonny took…read moregreat care of me! Kind enough to squeeze me into the schedule and I am well pleased with the service. Reasonably priced.

Brian was very knowledgeable and professional. If you want the job done right the first time, Brian…read moreis your man. I've recommended him to all my friends, family and neighbors. Robert S, Amaral Boiling Springs PA

Very fair and good to deal with. Very knowledgeable in the auto mechanics industry. Highly recommendread more

My husband just dropped off our car. We are excited to try a new repair shop. Having 3 kids and 2…read morethat need braces we value honestly in a repair shop. I will update this review when work is done :) Update : June 26 We had our car inspected and everyone was super helpful. We now are getting 4 tires and hope to get a good deal on them. :) Update : March 25 2021 Last week our car was in the shop. Took over 700 in repairs. They said if the check engine light came back on again to bring it in. Well Tuesday it did. Guess what another 700 it needs. We have been going to done right since we moved here. Never have I felt taken advantage of. I said to the person I have 4 kids and need some sort of reassurance this 700 will prevent it from crapping out on the Highway. They replied " you are asking me to be able to look in a crystal ball". I don't feel like I am I just would like to know I won't be in next week again. They said the car looks like it's never had a tune up which is weird because I've taken it to them since I bought it in 2019. I'm not sure what they missed or maybe I didn't ask the right questions. But I definitely feel like something is wrong. I told them to do the repairs. Unfortunately since that's the only car that fits all of us we don't have time to get a second opinion. I don't like being without the van especially if there's an emergency. This review is copied From my review on FB

The place was a bit chaotic and the woman handling the phone lines was very rude. I haven't been…read morethere in a few years and things have certainly changed. Went to get an estimate on some repairs and was never given an estimate,lol. And when I called to speak with someone about this they said they would call back and never did. The mechanic I liked apparently had left as well as the woman running the front desk. I have to say I'm glad I never got anything done there because it wasn't very professional anymore....

Great local garage., I would definitely use them again. Service done and completed as promised. And…read morea good value for the money.

I rarely leave reviews, but this experience needs to be shared…read more I brought my truck in to have the air filter box replaced and was charged for a "replacement" using a used part. About a month later, the same "service air filter" warning came back on. When I checked it myself, I could clearly see the exact same crack from my original air box -- meaning the part was never actually replaced. In other words, I was charged for a part and installation that never happened. The shop essentially did the same temporary fix I had already been doing myself for the past two years and billed me for it. What makes this even worse is how things were handled afterward. I called around 4pm and was told my original air box was still in the shop from the previous morning. The very next day, when my wife arrived right when they opened, we were told it had already been thrown in the dumpster -- and conveniently, the trash had already been picked up. That explanation doesn't add up at all. This was already my second bad experience with this shop, but this one crossed the line. I can't recommend them to anyone. Based on what I experienced, I would strongly suggest taking your vehicle somewhere else if you want honest work and accountability.

Very pleasant experience with Troup's. Scott and staff are…read moreprofessional & personable. This business does good honest efficient work at a fair price. No tricky upselling or attitudes; just good honest service. Very pleased with Troup's & highly recommend this place for your automotive needs.

After our last garage closed suddenly, we were in need of a local spot to take our cars for…read moreinspection. I'm not a fan of going to the dealership unless its a recall or specific piece a regular shop can't fix. Always took our cars to local family shops growing up, getting the best deal and service. We'd been here once before a year or so ago to donate some unused coats to a drive they were running and heard they do good work and care about the community. We called ahead and Bill was able to fit us in the following week! (We thought we'd have to wait weeks to get in as other shops were booked out) Dropped our car off for a simple inspection and oil change and waited to hear if it needed anything. Flash forward to 4pm and we gave a call to see what the status was and Bill informed us he was short staffed that day but would guarantee the car would be done by closing. Called us promptly 30 min later and said everything looked great and it was done. Price wise they're better than the dealerships, even told us if we pay by debit or check he waves the charge fee. Bill was transparent on everything he did, even apologizing again for the late call. My oil light was still on when I got the car back but I mentioned it to him before I left and he stopped what he was doing and reset it for me. Happy to say we've found our new local garage and hope to take our cars to them for years to come!

Very honest mechanics. You do not come by honest mechanics too often and very fair on pricing. I…read morewill be taking my vehicle to smith service center for everything.