We started going to what was Shuppe's Auto a few years ago, as I was tired of getting fleeced at…read morethe nearby Nissan dealership (I'd go in for one issue and it would take them multiple attempts/guesses to fix), and Shuppe's had many recs for their honesty and quality of work. Since then, we have taken multiple vehicles in, for everything from basic oil changes to suspension replacements. An anecdote: there was one time one of my control arms broke while driving and I had my car towed there. They looked into the issue, and Chris called me to let me know that Nissan would probably cover this under warranty, because there had been what was almost a recall, but you had to actually experience the problem first (they wouldn't replace them preventively). I didn't know about this, and they could have just diagnosed the issue and done the repair themselves, and I would have been none the wiser. Instead, they saved me hundreds of dollars. Their work has always been reasonably priced and completed to our satisfaction. I'm glad that Aaron, who had been operating as the main mechanic as it was, purchased the business and is continuing on as Syverson Automotive. I also really like the small shop feel -- if there's a question on the work done or recommended to be done, he's right there and you can actually talk to him. The only negative: it can take a bit to get in sometimes, so give them a call a couple weeks before you might want to be scheduled, if you can.

Being new in the area I wasn't sure where to go for a mechanic. I found Shuppe's on Yelp and…read morefigured to give them a try. I was very glad I did! The receptionist was very very kind and the mechanic that worked on my car was honest and very helpful! I highly recommend taking your car to Shuppe's!

Fixed coolant leak, get it home, still leaking coolant. Shop claims system was pressure tested and…read morepassed. Get it back into the shop; fix second leak with additional parts and labor costs. Claims pressure tested system and passed for the second time. Currently no leak. Took two trips, two bills, and didn't have my car for little under two weeks. You decide if this is the experience you want.

Branden and the team are amazing! Great experience all around. Excellent customer service that made…read moresuch a different and solid work!

Was so impressed w/professionalism! Handels automotive gave…read moreme peace of mind as they went through several problems at another mechanic created Darrel reassured me, after review, diagnostics. The codes warning best take car to Ford Motor? Who does this?? After 2 mechanics, broke bolts & lost bolts in engine, 1st JABS replace water pump, then broke protective cover over Timing & ripped new timing belt! Required tow, same thing Quality auto quote 1.5 hr, kept 5 hr, said "maybe 1-2 days"!! Had to drive away, these ppl not qualified mechanics. Darrel started me straight to Kayser Ford, both documented all "mess ups"! Towed again to Kaysers Ford! Darrel so grateful as it's unusual to see such professional! Ford said "This decision saved my '18 Ford engine"! Had I drove car diff would been $10,000 not $3000!! Monona has some very fine Business owners Handel Auto very grateful

Darryl and team were very kind and efficient. They were able to fix my car within 24 hours and it…read morehad multiple problems. They were extremely fair in pricing and kind while explaining what was wrong with my car. I'll be coming back!

Yuck‼ I rate Gary Wille's automobile repair shop an "F."…read more When we moved to Oregon, Wisconsin, we went to Wille's. I dropped off the car first thing in the morning, saying, "Inspect the air conditioning, do oil and lube, and inspect all systems." The guy wrote it down. As I picked up the car at the end of the day, I looked at the invoice. They hadn't taken a look at the air conditioning at all. Nothin'. Nada. Duh! Air conditioning had been at the top of the list. How could have possibly have missed AIR CONDITIONING unless they were illiterate⁉ They essentially had done nothin' worth anything that day, and charged me for doin' nothin'. They weren't even apologetic. I was not a happy camper. I was new in town, didn't know anyone so -- fool that I was,-- I gave them another chance. They didn't do any better the second time around. According to my experience, they charged me a pretty penny for doing doodly-squat. Do I recommend them? Not on your life. Not a chance. They s_ck -- is that strong enough wording? I categorize them as "incompetent thieves." Move on. Find another shop. I can say unequivocally that Gary's Wille's was the worst vehicle repair shop I have ever gone to. I would give them "zero stars" if I could (or even a negative rating, like "minus 5"). This shop doesn't deserve one star, but Yelp requires a rating, so fine, one f'in' star.

Questionable service…read more My grandmother went there for her oil change and they forced her to pay $5.00 for filling her tires with air..

Was prompt, very courteous, and patient I say this after speaking with him about my situation with…read morethe other tow truck driver who was in my driveway today. He was very rude to me when I told him I had already told another company to come and pick up my car. The DK driver listened and smiled.

Worked well with me and was very patient. Explained in detail multiple options and the…read morepossibilities of what I vould d'o if I wanted my car to function again. I appreciate the services that were completed

Fast, trustworthy, accurate services. Generally has a discount coupon available, as well as loaner…read morecars. Very friendly & attentive staff

Not only is everyone friendly, but they worked hard on getting the best pricing and saving me money…read morefor a very expensive repair after breaking down 30 minutes away from home. They have accommodated my needs consistently, and even with my bad luck have been understanding and helpful. I could not recommend these guys more.

I used to always go to big-name car shops like Don Miller Subaru in Madison but after getting a…read morequote for almost $2000 to get front control arm fixed, I knew I was being overcharged. I saw Crestwood auto clinic come up on Google and since I live in the neighborhood I decided to give Mark a try. I am so glad I did!! He had my car fixed within 24 hours and for less than half of what Subaru was quoting me for. He gave me updates and was thorough about explaining to me what was going on with my car. I love my experience there's so much that I convince my sister to go there who lives all the way in Fitchburg.

Mark is very responsive and knowledgeable. He was willing to spend time to try and figure out an…read moreunusual problem and when he ruled out a number of potential issues he let me know it would require a visit to the dealer with their specialized computer. He did not charge me for his time and effort because he was not able to fix the problem. This example of excellent customer service is why we now take our vehicles there when we need work done.

Stopped in today for a weird rattling noise after getting my flat tire patched elsewhere…read more 10/10 recommend. Car issues stress me out to the max. He called before fixing anything and I was able to pick up vehicle same day. Tom explained everything when I arrived and showed me pictures of the issue I was having (strut mount broke). Very grateful for the service and will be returning if any other issues arise. He didn't try to oversell anything. Car drives more sturdier than when I dropped it off!

honest, polite, get it right the first time...been taking my car there for years and never had a…read moreproblem with their service and repairs