WHY PGD HAS A REMARKABLE REPUTATION We wanted a Clopay door…read morebut had a specific design need that did not exist on the Clopay website. Fernando got us close. We signed a contract without complaint, but were not entirely enthusiastic about the solution. Two days later Fernando called back: he sensed we weren't 100% excited, kept searching, and worked with Clopay to get exactly what we'd hoped for, at $800 less. AFTER we'd signed a contract for the pretty good solution. WHO DOES THAT ANYMORE??? Then he found us an excellent carpenter for the prework -- BERTHA CONSTRUCTION--and installed the door beautifully. We just cannot say enough about PGD (and Bertha) and the quality of their work.

Fernando responded to my request for an estimate within 30 minutes and gave me a fair and resonable…read moreestimate for a broken spring. He came out the next day and fixed it quickly. Very professional and personable. I would work with him again without hesitation and recommend him to anyone who has garage door needs.

Was referred to Snohomish Door (Jimmy) by our painting contractor. I highly recommend this company…read more Jimmy was quick to respond to my phone call, answered all of my questions and was great at communicating everything that was going on. From the expected time for the necessary parts to arrive to when he would be on his way was spot on. As the work was progressing, he explained everything clearly and again answered all of my questions regarding the door repair. Price was reasonable. Will continue to use Snohomish Door for future garage door tune ups and any repairs as necessary. Jimmy was personable, respectful, and easy to work with. Highly recommend!

Our old garage doors were in need of repair or replacement. After multiple bids, a repair job gone…read morewrong, and calling many different garage door companies, we found Jimmy with Snohomish Door. If only we had found Jimmy first! He assessed the situation, figured out what parts were missing, broken or inadequate, and got to work. Jimmy is extremely knowledgeable, professional, communicative, honest and fair. We cannot recommend him highly enough.

I am still in shock, in the best way possible. My garage door wouldn't close on sunny days and I…read moreassumed my sensors were old and needed replacing. I replaced the sender side myself, but the receiver side had a bolt that was completely stuck. I got a quote from a handyman for $400 and a second quote from a garage repair service for $350. I was hesitant to commit to either. Then Guy told me it was an easy fix, a five minute job, and he would do it free of charge. Just for the positive brand awareness. I honestly could not believe it. He said he would be at my house within an hour. Every word was true. He arrived in less than an hour, ready to work. What I have to share is that the job was far from simple. The nut was corroded and fused to the bolt. We tried impact drivers. We etched grooves for flathead and Phillips screwdrivers to get more torque. Nothing worked. Guy ended up removing the entire railing and used a Dremel to cut the bolt out. Sparks were literally flying as we cut through metal together. After getting everything cleared, Guy had a brilliant idea. He reversed the position of the sender and receiver so the signal unit would no longer sit at the angle of the sun and distort the signal. He swapped the units, reinstalled every component, and tested everything until it all worked perfectly. What was supposed to be a five minute job turned into over an hour of dedicated, problem solving work. Through all of it, Guy never once mentioned payment. He would not accept a single dollar from me. In a world where it is easy to feel skeptical, Guy reminded me that honest, sincere, and genuinely skilled people still exist. His integrity, his expertise, and his generosity left a lasting impression on me and my family. I will be referring his company to every single person in my network. Thank you, Guy. Truly and sincerely, thank you.

After sending specs and a pic of the door, requesting a spring replacement, an appointment was made…read moreand I put other offers on hold. When tech arrived he said they didn't work on these old doors anymore and just replace them. Waste of my time and his. Update: The type of door (tilt-up) and the requested service (spring repair/replacement) were in the original request for quotes. Two other firms responded saying that they didn't work on those doors/didn't have parts to fix them. You didn't, so I assumed you were coming to estimate the cost of repair to a tilt-up door. I provided the picture later, yes, but only as supplemental info. The type of door and requested service was in the yelp request.

Highly recommended. Great response and outstanding service. Garage door fixed quickly, thank you…read moreKen!

Ken and Nate Couch are a superhero team! They installed a new Modern Classic garage door for us. I…read morewholeheartedly recommend them. Don't hesitate!

They replaced two garage door openers about a year ago, they were on time and budget... easy to…read morework with. We just started having some intermittent trouble with one opener and they did some troubleshooting over the phone as the symptoms sounded like an alignment problem even though the lights we the correct color. They came out today and had it fixed in less than 3 minutes. Excellent after sales service even one year later.

I had a great experience with this company. They quickly diagnosed the issue with my garage door…read moreand found that the sensors needed to be replaced. What I appreciated most was their honesty. They fixed only what was necessary and did not try to upsell me on additional repairs or services. The technician was professional, explained everything clearly, and had the door working properly in no time. Fair pricing, excellent service, and no pressure. I would definitely use them again and highly recommend them!

I had previously use Garage Door Pros in 2023 for a garage door spring and had a 4 star rating for…read morethem. However, my most recent experience with last week was not great. I called for a garage door motor issue. The good: They were able to send someone pretty quickly. The person seemed knowledgeable and the new motor was installed and works well so far. He quoted a unit price and labor charge upfront, which I agreed to pay and paid. The bad: After the service was over, the receipt I got was from Tako Garage Doors. The person mentioned that they subcontract after hours. This was not what I wanted or had signed up for. More importantly I later did research on the unit that was installed and there seems to have been over a 100% markup. I called Garage Door Pros with this concern. However, they just had the guy from Tako call me and he said thats what the company needed him to charge. He did send me an itemized receipt. And I saw a clear over 100% markup on the unit, the keypads and the remotes.

My garage door came off the tracks due to an obstacle near the track. Several rollers fell out and…read moreone of the spring cables came off the track. I called and the technician arrived within 3 hours. The repair took under 30 minutes from arrival to departure. It was Friday, so I believe it was considered "Emergency" garage repair, and the price was $495 plus sales tax. The technician was the owner, and he was polite and professional. He also pointed out how a prior installer did a sub-standard job of installing my door opener. At request he provided a quote for fixing that, another $400. If you need quick, efficient, & professional garage door service, Garage Door Pros checks those boxes, though it may come at a premium cost.

Great job, informative, fair price, just as mentioned by others - I'll be going back to them.read more

Tomy was quick to respond and promptly provided an estimate and was able to complete repairs in an…read moreefficient and cost appropriate manner. I would highly recommend him for any of your garage door needs.

Kyle and Steve assessed the garage leak from photos last month and successfully took care of the…read moreleak from the garage door seal. It is wonderful when a service contractor takes care of a situation. Thank you again for your assistance.

Started the day with a broken door spring, luckily the car was outside. Called around and given…read more2-3 weeks to replace the springs. called Crawford, they had a worker on Whidbey island, he fitted me in his schedule, and the springs I needed and was done in less than an hour. Worker was very pleasant, loves dogs and left a clean work space. Office staff was very accommodating and a pleasure to deal with. I have a new Door company!

Recently, one of our garage doors was not closing when we pushed the close button…read more I called Ashlee at Easy Access Garage Doors and was able to talk to her right away. She said her husband, Kenneth and her will come by the same evening and look at the door. After the inspection, we decided to get a new door. They said we could order the door of our choice from Amazon and they would be happy to install it for a reasonable price. We ordered the door and in a few days Kenneth installed it. We noticed a gap in the side of the door that was letting air in. They suggested vinyl molding all around the doors. We agreed to their recommendation and they came back and installed vinyl molding around both garage doors. The door is operating nicely and we appreciate the work done by Easy Access. Their price is reasonable and they are easy to work with. We are happy to recommend Ashlee and Kenneth for your garage door needs. They did a good job for us and we hope they will do the same for you Thank you

I used a Easy Access for my garage door replacement, and the experience was excellent from start…read moreto finish. Initially, it was just a broken spring. I submitted a request for a quote in the evening, and they responded immediately with an upfront estimate that was very competitive. What impressed me even more was that they were able to stop by that same evening to take measurements so the repair could be completed the next day. After they left, I realized the broken spring had actually caused more extensive damage to the entire garage door, so I asked them for a full replacement quote. Once again, their pricing was competitive, and they provided several options to choose from. They quickly placed the order the next day, making the process seamless. Overall, the entire experience was extremely positive -- responsive, transparent, and efficient.