I went Monday to get two watch batteries replaced. Went to the more popular jeweler on York near…read moreSchiller which honestly I had a negative experience with a few years ago. After finding a spot I walked up and CLOSED on Monday! My mistake I should have checked. Getting back into the car I noticed a folding sidewalk sign for Leah Jewelers in Suite #108 a building I was never in. I guess it was an old building with what was converted to some nice little shops. Anyway met the owner Hector who has EXTENSIVE jewelry experience and was at the late York Jewelers for years. True gentleman and proceeded to replace both batteries for a very fair price I felt. He is not a watchmaker but is partnered with a long time friend that is if you have any high end automatics that should be services every 10-15 years. His specialty is custom jewelry, repairs, sizing, etc. Felt happy to have discovered. Pleasant experience.

Excellent service and very fair pricing. The items were ready on the early side of when promised,…read morewhich we really appreciated. No one LIKES having to get jewelry repaired, but they make it a nice, pleasant experience. We'll definitely be back!!

My experience at cottage hill, was not a good one. Allow me to explain why, I contacted the store…read moreabout purchasing an engagement ring that was pretty much brand new. They were aware of the ring i was looking to sell before and acted interested of course. They asked me to come on so of course I did. However as soon as the appraiser started looking at the ring which I believe was one of the owners, but in any event. He immediately started in on there normal tactics and well the bs sales tactics. Which that's ok, but they also use sales tactics wich is usually a mix of dishonest tactics, mixed with disingenuous monologes, a little condescension and a nice side of bs. What do I mean? Well Allow me to explain. I have no problem with them trying to make money that is not the issue. It starts off by then wanting you to come into their store for them to assess the ring. That's fair enough however that is just a what I consider slightly dishonest sales tactic. I had talked on the phone to them multiple times letting them know the exact ring I had all the details of it that I was interested in possibly selling. Of course they act very interested I also sent them all the information about the ring cut Clarity all the ratings kind of diamond it is which it was a 4 Carat white gold 14 karat white gold ring engagement ring. Well unfortunately after my fiance or girlfriend said yes two and a half weeks later it was over. So the ring was only a few months old high quality ratings 4 Carat Marquee cut. However the ring was a lab grown diamond which cost me almost $10,000 a few months before the ring was perfect condition brand new but I was unable to return it to Rogers and Hollins because it didn't pass the 30 day mark anyway when I get to the store he starts looking at it and immediately starts criticizing it even though the cut Clarity color and everything else was of the highest ratings and I had the documentation back that up he then let me know that oh this is a lab diamond yeah they're not really worth much I mean I can maybe give you $200 for it but that's about it. He went on to put down lab cut diamonds saying they're not really worth much. However at their store and on their website they advertise and promote all their beautiful lab grown diamonds and talk about how they are just the same as mine diamonds chemically speaking there's no difference they're great but he thought my 4 Carat Marquee diamond engagement ring was worth nothing. His excuse was well that's a custom-made ring so I would have a hard time selling it what he didn't know is it was not a custom-made ring it was right there in the showroom floor of Rogers and Hollands so okay baby lab diamonds are are not his cup of tea however when you look around the store they sell many lab grown diamonds some one, two karat even less selling for 3 , 4, 5 6,000 dollars or more. Lab grown diamonds smaller and not as nice as mine. For a lot of money. My point is after he went off saying he can only give me maybe $200 for my 4 Carat Marquee ring because lab diamonds are really not too valuable according to him but then in his store he's selling diamonds half the size of mine for almost as much as I paid for mine. So basically after he gave me his speech about lab diamonds not being worth anything he has plenty of lab diamonds in his store for sale for large amounts Rings half the carat weight of mine but almost the same price. I was not asking for the full price I paid for it I wasn't trying to make money I was just trying not to lose any more than I already had. So the more of the story is I understand business you want to make money fine but if I would have sold him my 4-carat diamond ring for $200 it would have been on sale at his store the next day for probably 7 or $8,000. So while his website for his business speaks of lab diamonds very very highly exactly the same as mine diamonds as far as the chemical structure and how great they were and how they are real diamonds he told me how my ring was worth nothing because it's lab diamond even though it's 4 Carat white gold pristine brand new diamond ring. He didn't have to buy my ring but telling me my ring is worth nothing while he sells lab diamonds for very high prices that are not even close to the value of the one I had and he just basically told me my ring was worth nothing while standing next to lab diamonds with extremely high price tags that we're not even as big as my diamond I get business but basically very dishonest and full of it because he wouldn't be selling lab grown diamonds some 0.25 carat for 3,000 or more. While telling me my ring is worth nothing so if you decide to give Cottage Hill your business I would learn as much as you can about what you are buying because I would not trust anything they tell you they were selling cubic zirconian rings in that store for more than he offered me if lab diamonds are worth nothing you sure have a lot of them in your store I don't care if you don't wan

I went to 2 chain store jewelers for help to set my citizen atomic timekeeping watch after no…read moresuccess following the instructions online. Cottage Hill Diamonds helped me and succeeded in setting my watch. I asked them what I owed and they said no charge! If I could give them 6 stars I would. Absolutely my go to for jewelry and watch needs going forward.

I still have my birthstone ring my Mom bought for me when I was 15 years old I am now 75 and it…read morestill looks great and I wear it everyday. Thank you for such a lasting and memorable piece of jewelry. I don't know the value but it is priceless to me.*****

Good service. They sized and appraised my grandmothers engagement ring. Have also repaired multiple…read morepieces of jewelry for me. Excellent work. Highly recommend.

This review is a long time coming! We were on the search for the perfect cushion cut diamond, Mike…read morecame through with so many quality/certified diamonds! We looked around for quite some time & Mike definitely provided the best high quality selection at reasonable prices. This was several years back now but I still absolutely love my diamond. I highly recommend talking to Mike & making an appointment. He knows his diamonds & is also fun to work with. Thank you Mike!

Mike Gale is the best in the business. He's professional, honest, and reliable. I send everyone I…read moreknow to him. You won't find better quality jewelry anywhere, either. Thanks for all you've done over the 30 years I've known you, Mike.

When searching for a jeweler, it can be a trying process as it is akin to shopping for a new/used…read morecar. You are never quite sure if the salesperson is trustworthy or not. From the moment I entered A Marek and met Romana, I immediately felt comfortable and knew that I was in good hands. Romana is so inviting, kind, and patient, but most of all, she listened to what my boyfriend and I wanted for my engagement ring and she made our vision a reality. Throughout the process, we also worked with the other staff members and they too made our experience a very pleasurable one. We are very grateful and we could not be happier!

The quality runs top to bottom. Barb, the owner, is good to her staff, clients, merchants…read more Romana, Patty, Jennifer couldn't be more wonderful! They never push anything, will give honest opinions whether a piece works or doesn't for you. It's all about what speaks to you and what looks best on you. They have access to pieces running the full price range gamut...some I can only admire yet they were more than happy to have me try them on for fun :) :) The items are quality. You really correctly get what you pay for. I know the diamonds will be high grade, the precious metal will wear well, etc. If there's the slightest malfunction from an accident (eg I dropped an earring so the clasp became off kilter) they take care of it. Their service is phenomenal.

Larc has a much larger collection of colored stones than any other jeweler in the area. (Stones in…read moreWheaton has an amazing colored stones event once a year, or did before the pandemic, but that's only once a year.) They have mineral specimens; carved jade; coins; zircons; opals; amethyst; citrine; tourmaline; tanzanite; pearls; plus the standards (emerald/sapphire and I assume ruby). They also have an impressive estate selection and a small sale case with some real bargains, in addition to some cheap stone bracelets and clearly labeled rhinestone earrings as starter jewelry. In addition to the usual jewelry they carry large stone cabochone pendants, and a selection of stone and stone chip beads (these last are estate, I think). As I write this they also have a couple of boxes of goodies to rummage through that are deeply discounted (freshwater pearls! silver! stone!), starting at $5 or so which is fun and a bit dangerous to one's wallet. I have had stones set here, purchased estate pieces, and purchased one ring from some kind of a jeweler's look book they pulled out when showing me settings. As a note, if you really prefer silver to gold they can work with that. The colored stones are phenomenal. They mostly follow current fashion, as one would expect, but if you want something different they'll work with you. Prices are rather high ($1500 for a ring is not unusual), however the selection can't be beat, and prices are occasionally negotiable, particularly if you've been ambushed by several pieces in the estate case at once. And they get points for having affordable goodies you won't find at other high-end jewelers, so they've got range. When Yelp defined 5 stars as "as good as it gets," this would be a 4 star review; however now that 4 stars is merely good, I have to go 5. If this place has a sale, which I don't think they do often, run, do not walk.

I brought in a number of inherited family watches . I wanted to to see if they could be fixed There…read morewas only one they said could be fixed. It was an old Clinton. I found out from a reputable company. , They didn't fix it. They replaced the original mechanism which was wind up with a new battery operated mechanism . That's not what I wanted. I want the original to be fixed. There's nothing I can do about it now the old mechanism is gone. It needed a new strap. I told them what I want. They chose the strap and put it on. The first one didn't fit. I brought it back They exchanged it. The second one didn't fit either I'll be bringing it in for an exchange. In the meantime, the crown fell off the watch. Luckily, I found it. I'll be bringing it in for that to be put back on. I also brought in my gold Tag watch for repairs. The issue with that one was also the crown. They replaced the crown with what they said was a tag crown. It still was not working I could not change the time. In order to change the day and time you have unscrew it then pull out the crown twice a little bit for the time then a little bit more for the date. I brought it back in. It was still under the year warranty. They sent it out to their watchmaker again. It came back with a different crown. The new crown second one was way too big. It was obvious when you looked at it. It barely fits in the opening, and you still cannot unscrew it then pull it out to change the time and date. I happen to be in Las Vegas I had the watch with me I was brought it to Tourneau, for those who don't know , that is one of the most reputable Swiss watch companies there is. They looked at my watch, of course said I should've brought it to an authorized tag dealer. Lark's watch repair did such a poor job. They said there were two screws missing on the inside. The crown was the totally wrong one for my watch and it had not been resealed and was very susceptible to getting water in it . overall lark did a terrible job on my Tag and I feel scammed me on my Clinton. I had paid $200 for the original repairs for the Tag . I don't remember what I paid for the Clintons " repair "bringing it to an authorized tag dealer probably would've cost me $500 to $700. I am now passed the one year warranty date. I'll be bringing both watches back in hoping to get my $200 back, so I can have the money to send it to somebody who knows how to fix a Tag watch. I'm sure they can replace the crown on the Clinton, but nothing can change my disappointment that there is a modern mechanism inside my vintage watch.

Took my Swiss Army watch in for a new battery. Gus examined it and gave me a description of the…read moremechanism and function. He then noticed that the seal was not the correct size and it allowed dirt into the watch. I was amazed because I have noticed this happening over the last year or so and did not know why! He brought the watch over to me from his bench, described the need and how he would fix it and then got to work. He was so kind and fun to share the time. If you recognize ite.s in his shop, he is from Stratford Square mall. Was there over 20 years. Highly recommend. I am taking a necklace to him soon.

What a wonderful experience! I called Gus and explained that I needed a wrist band replacement.He…read moreinvited me into his store and took excellent care of me. The new wrist band was replaced in a few minutes along with an excellent conversation! Thanks Gus!!

I worked closely with Pooja to design my original engagement and wedding ring. It came out great…read morebut unfortunately I lost the engagement ring after a few years so I had to start over but the second time around was great too! I've changed the design and I love the new one even more. Pooja listens to what you want, I got to see a CAD drawing beforehand and the whole process was pretty quick both times. I have other friends who have designed jewelry (necklaces and earrings) and they are fans. I have some old gold jewelry and asked if I'd be able to melt it down to create some custom jewelry and they said they do that too.

Enough words can't be said about how great of a job Samir and the group at Pro Gems did…read more Finding an engagement ring is not the easiest for everyone but Samir made everything so easy. I was referred by a friend ans then eventually found out a couple more people I knew bought things from him as well. He's not pushy at all and won't force you to buy with him at all, hint hint there's probably a reason for that. He sees his clients basically as family and I can say I trust him 100% for all my jewelry needs. Our inital phone call was pretty quick, I gave him some ideas of things my at the time girlfriend now fiance liked and he did his magic after that. When I got to the store by appointment, he had a variety of rings out to show me but already had the one close to designs I sent him as the first one. I'm glad it wasn't spot on because this definitely was better than what I sent. Even the diamond itself he got was spot on with the shape I sent. The ring was made within more than a reasonable time and he specifically made sure he was the one to give it to me. After I got the ring I literally proposed later that week (timing was perfect) and my now fiance was absolutely blown away. The diamonds all across the ring were shining beautifully and she was even surprised that I bought it from a jewelry store that she didn't come with to see it (we went to a lot) and it looks this stunning. Absolutely phenomenal work, will definitely recommend Pro Gems to the rest of my friends and family!!!!