DISHONEST and UNTRUSTWORTHY. I used this vendor's service on Jan 13th, 2023. Upon paying my $155…read morebill, I gave the technician a $100 bill and asked him to put the rest on my card. He charged me full price (I'm sure accidentally, neither of us caught it); however, that's not the issue. I realized it the same day and called the company. The supervisor answered and said he had to confirm with the guy and he'd call back. He then said the guy denied it. In disbelief, I asked if we could all hop on a joint call because there's no way he'd say that. The tech joined the phone call and said, "No, I didn't give him $100." He said, "You gave me a $10 tip, but that's it." To my face, to my face he lied. I still truly cannot believe this, and 3 years later, I am still in disbelief. I am not the type to leave reviews, especially negative ones. But to lie to my face, knowing I gave him $100 toward the bill, is unbelievable. Then I unequivocally told the supervisor that I was overcharged $100 and would like my refund. He told me that if the guy said I wasn't, then he wasn't going to believe me. This was the second unbelievable statement from this company. You have a customer here who is heart-wrenchingly telling you what happened, and you say, "We don't believe you?" Are you kidding me? Three years in the making, but I will post this review on every platform I possibly can, and I wonder how many people will believe me now. Service Date: Jan 13, 2023 Invoice Number: 12016

I just had the most amazing experience with a carpet cleaning company called "Shiny" & I received…read moreTHEE BEST service from their representative named Douglas Rodriquez. Not only was his communication on ETA excellent, but he was friendly, professional, reassuring, & respectful - everything one would hope for in what has become a rare phenomenon - good old-fashioned customer service! My light bedroom carpet had gotten badly stained with dirt & boot tracks & Douglas made it look like new! Such a delightful man who clearly enjoys his work & making customers happy. He will be my "go-to" guy when I need this type of work done again!

I requested junk removal for my garage. It was super easy to book and schedule an appointment…read moreonline. The team was super responsive and informative. They gave me a confirmation email for the appointment and when I spoke to the team they let me know it was a 2 hour window - which they arrived in time. I was able to get a quote based on pictures and once they arrived they confirmed the price before beginning work. They were so fast, and were done within 30-45 minutes. Team was pleasant and professional. Fyi they pick up donations and work with local charities as well as junk hauls. Would definitely use them again.

Had lots on CRT TVs, some dressers, etc to remove. Called, emailed a lot of places but too…read moreexpensive. Found Junkman on Yelp, called, they responded immediately. I sent photos of what I wanted removed, they gave me an estimate over phone. It was higher than I thought but on par or lower than others. They came out, we agreed on a price, started work immediately. Didn't damage the walls or floors. David (mgr) and his crew were professional and got job done in reasonable time. I highly recommend Junkman.

I reached out recentLy to Clean House hoping to get assistance with house cleaning and carpet…read morecleaning and was very pleased to have found Maribel and her wonderful staff. Maribel came to the house the same day I spoke with her. She provided a reasonable quote and scheduled the services very quickly so that we could move into a clean house. They cleaned everything that was discussed and did a great job! I will definitely use their services in the future.

We recently moved in to the neighborhood and needed a deep clean to have a fresh start in our new…read morehouse. Clean House did a fantastic job! They cleaned everything we had asked for and more with such detail and thoroughness. We will now be using them for a monthly service to keep up the amazing work that they've done.

The wonderful gentlemen Duncan that came to move our junk away was on time, polite and…read moreefficient!!!! Really easy experience and I'm so grateful they were so helpful and easy to work with!! Thank you!" I would definitely recommend them! Sandy P

This company is the worst!!! It was quick for them to come and remove my refrigerator, but now that…read moreI need additional help -- I cannot get a callback nor get in contact with any representative, which I find confusing and misleading. The guy who picked up my fridge came alone and hauled it out with just his body, completely damaging my floors. I noticed after he left. I texted him and as a "sorry" he offered my money back. That money does not even cover half of the repair. I have been calling non-stop with no reply. The absolute worst. I would never recommend them and will never again use them for future work. **UPDATED RESPONSE** Although I am not surprised at your response, I am deeply disappointed and perplexed. Maybe it was the generic tone of the quoted/ polished response you use for all negative reviews that you offered me as a solution. I have repeatedly called your company daily trying to get a hold of your customer service line you have (option 2, when I called in) and always got a voicemail promising to return calls within 24 hours. I have also sent emails and inquiries directly on your site. Today, I decided to write a yelp review, and behold I get a response - regardless of how unhelpful it was. On August 10th at 8 AM (not over a month ago) one of your movers came to remove my refrigerator. Your company knew where my refrigerator was located (in the kitchen) and informed me, it wouldn't be a problem. But it very much seemed to pose a problem as soon as the mover showed up. He came in, no mask, no equipment, and asked where the refrigerator was. I walked him to the kitchen. He then removes my refrigerator by sliding it back and forth, from my kitchen to my front door. When he realized he couldn't get it thru the front door, he went to the truck. When he came back, he had a mallet in hand and began hitting the handles off of my fridge so he could get the fridge to squeeze thru my door. Shards of hard plastic flew everywhere (which is something else I had to clean when he left, cleaning the shards and my floor where he drug my fridge is when I noticed the several holes). On August 12th at 7:42 PM I sent a text to your mover. He mentioned something about me gluing my floor myself and that he would refund my money. Was that the right thing to do? Is that how you conduct business? Absolutely not. Especially, after I sent him pictures of my floor (which are included below for reference). The floor is costing over $600 to fix -- and I have an invoice for you from my flooring company, let me know where to send it. The $180 ($140 for the haul + $40 tip) does not even cover half of this bill. I am not responsible for this, your company is. Shame on you and whoever else is conducting your business in this manner. Your mover completely disregarded my home and offered me a band-aid solution. This is not how this will end. I need a better solution and will be waiting to hear from you.

I'm not one to normally write reviews but I feel so strongly about this business and Harry Fraiser…read moreJr. that I have to share how wonderful our experience has been with him. We have hired Harry on several occasions based on his expertise, experience, honesty, integrity and craftsmanship. He was so thorough in his estimates and made every effort to make sure were within budget on all jobs we hired him for. My husband is Active Duty Military and not always home to make decisions and Harry and his amazing team (including the Office staff) were extremely helpful and supportive in making the right decisions for our projects. They really treated my like family and I highly recommend Harry Fraiser Jr. to all! It is who I would send my 95 year old grandmother to!!!

Very unhappy and dissatisfied. He requested 1/2 payment prior to starting our job to which we…read moreagreed. Weeks went by before he showed up to start and he did not understand the scope of work. We again went over the project and he was to prepare a written estimate. Not only did we not receive an estimate but he would not refund our money. After a few weeksand many phone calls, we received a checkfrom Mr. Frasier that was 30% less than our deposit. No work has been performed yet we have been charged at a rate of $105 per hour.

I couldn't be happier with the work Fernando and his team did on my driveway and patio. In an area…read morewhere quotes often feel inflated just because of the zip code, Fernando provided very competitive pricing without sacrificing quality. The craftsmanship is top-tier, and the attention to detail on both the driveway and the patio is evident in the finished product. The crew was professional, efficient, and left the workspace clean every day. It's rare to find such a perfect balance of fair pricing and elite workmanship. I highly recommend Fernando's company to anyone looking to upgrade their home's exterior!

The last few years I have come home to dirt, and piles of leaves on my property after my neighbors…read moreleaf service "completes the job". This year I was lucky enough to come home and see the company truck while they were doing the work. This companies cleaning method is to blow the leaves and debris into the neighbors yard... which will eventually blow back to your own.

I would not recommend this business…read more I had an active leak in my condo on a Saturday afternoon, with water coming through the ceiling and into a hardwired smoke detector. The alarm was going off, my property manager's emergency line was not answering, and the condo association's published emergency number was invalid. I eventually called the non-emergency fire station because I was concerned about water in the smoke detector and whether it could affect the building's alarm/sprinkler system. Hours later, around 10:30 PM, I received a call from someone who described himself as calling from an "emergency line." In that moment, I assumed he was connected to the property manager, condo association, or emergency response, and I started explaining the situation because I thought help had finally arrived. Instead, after a gut feeling something was "off", I discovered that he had gotten my name from fire department dispatch information and was contacting me to solicit business. Even after I told him I did not appreciate being called at 10:30 at night with him claiming to respond to my emergency call, he demanded the names of the property manager and property owner. That is wildly inappropriate. An active leak involving water damage and a smoke detector is not a marketing opportunity. Using emergency-response information and vague "emergency line" language to get someone on the phone during an active crisis is misleading and predatory. I would never hire or recommend someone who conducts business this way. I didn't trust this guy after just a few minutes on the phone with him, I definitely wouldn't let him in my house.

One of the worst companies to deal with. The insurance company had suggested them and I used them…read morefor water damage that occurred in my house. they were punctual in coming to the place. But after couple of days they stated that they need testing to be done and charged 1500$ for it, which wasn't approved by the insurance. I have called this company and tried to reach out to Julian atleast 10 times over the last 3 weeks. And his team mentions that he is in a meeting and will call back. But so far he has been unresponsive to any of the calls. Julian Rodriguez | Regional Branch Manager ServiceMaster Restoration Services - Mid-Atlantic E: jrodriguez@smrestore.net I will highly advise that you work with a different restoration company as they keep on adding different cost and expecting the insurance company will either ways pay for it. If the insurance company denies that cost will roll over to you all. VERY unprofessional dealing with them so far.

This was my first time hiring a professional carpet cleaning service. We were moving out of our…read morecondo and decided to book a cleaner within 2 days' notice. Jason responded to me promptly and showed up on time. He was both professional and quick. He went above and beyond by cleaning the bedroom carpets. Jason also offered to help me carry boxes to my car. His price was very affordable $150 for 2 bedrooms, 3 closets, and a large living room. I reached out to Jason a few hours after the job to ask for a receipt, which he furnished without objection. Jason travels within the DMV + PA area. I highly recommend him for move-in or -out services and will plan to arrange for him to come do a deep clean for my current house. Thank you, Refreshing Carpet Cleaning!