Kind and considerate staff that explains the entire procedure up front with no hidden costs. Their…read moreperfectionism is what I've always been looking for in a dental experience. If I can go and have a positive experience anyone should be able to go. They are 5 stars all the way.

My doctor who performed my fillings on two of my teeth she was excellent very attentive with me…read moretook her time and was very detailed oriented, I highly recommend North shore Dental in Hercules if you need very good dentist I highly recommend this dental office Sincerely Anton king

This office is a total rip off. My mom was referred to this oral surgeon by her dentist. It was…read moremade clear to the office that she had heart issues which we were told Dr McDonald and his staff could work with. He charged her hundreds of dollars for a consultation. Then he refused to proceed with her treatment because of the heart issue! Not only did he refuse to treat her but spoke to her cardiologist and said she would have to be treated at a hospital, which would cost her thousand$. This place is a total scam and they should be ashamed of themselves. We told them she was on a fixed income but we knew they came highly recommended by her dentist because they were used to cardiology patients. Nope. They took her money and left her with no solution. If you are looking for a reputable, kind, oral surgeon drive a little further to Dr Blatter in Concord. He was wonderful with my elderly mother and reasonably priced. The whole procedure cost a few hundred dollars more than Dr Mc Donald's consultation fee. Shame on you.

Dr. M. Mc Donald again saved my life, me with serious bone lost, deep pockets, multiple gum…read moreswollen, infections, 3 molars now gave me great deal pains, so i'm here again for sos help. during the entire procedures, Dr Mc Donald kept me informed step by step he's voices make me claimed & comfortable, not just from anesthesia but with my full trust to him. yes, I 100% recommended Dr Mc Donald to anyone needed an oral surgeon's helps, in the area or not. gave two thumbs up to office staff Alicia, Julie, so professional friendly and kind, you guys are awesome.

First visit with Dr. Tsang and staff. From my first phone call to Crystal explaining why I was…read morelooking for a new dentist, to the efficiency of new patients forms emailed (less direct contact during COVID-19), to discussions of wether or not I should get prior records to my first visit, I could not have felt more positive about being a person that was cared for and not a faceless number. Welcoming, professional and compassionate at every encounter. A day before my appointment I was emailed a Covid questionnaire, and my temperature was taken upon arrival. Staff wearing masks and face shields. A very efficiency run practice. Crystal who answered the phone also did my x-rays, the doctor also took photos of my teeth, did a full examination, went over my hot spots with suggestions and treatment plans, and he did my cleaning. The dental assistant was in there assisting with water and suction while the doctor used the ultrasound to clean, picks for under the gums and polished. Quick, painless (always checked to see if I was comfortable and could raise my hand to indicate sensitivity) and professional. Dr. Tsang and I had a frank discussion about my gums and overall teeth health and I left with a plan, follow up visit and equipment to better care for my oral health. Your parting gift bag does not include a .50 generic toothbrush and floss, but a spin brush for better gum health, floss and toothpaste. He also suggested using an air floss which I purchased from him for less than Target prices (I checked). Dr. Tsang and his office are true professionals who care for your health and treat you as a person and not a wallet. Their cash client discounts are significant and much better than my prior who only gave me 10% discount. I would highly recommend him to anyone. Thank you Dr. Tsang, Crystal and staff!

(Update 02/12/2026) Received a following up call to resolve…read moremy concerns, at least this small family business is willing to help out their patients' needs and offer options. My bad I didn't ask enough on my first two visits but the concerns have been resolved in today's visit. Receptionists and dental assistants are still very nice, helpful & thoughtful. Dr. Tsang tried his very best and did a great job on fixing the diastema and reshape without numbing. This time I asked lot of questions, make sure there was no miscommunication and on the same page before the fixing processes. Dr. was willing to explain and communicate, which ended up I am satisfied with the results, no pain, that matters the most in a dental visit - GENTLE WITH NO PAIN!

The stuffs are very friendly and helpful. I had good…read more experience Doctor Benjamin was very patient

I hadn't been to a dentist in a while, so there were a couple bigger procedures I needed done. An…read moreold filling had come out, and I needed to get my wisdom teeth out. Dr. Rosales handled both very skillfully. The filling is on the outer face of my tooth, and it was immediately unrecognizable from the surrounding surface. Not to mention that he always calls to check on me and see how I've been recovering after the procedures. I'm still recovering from getting my wisdom teeth out last week, but I'm glad I came to him for it!

Patient care was professional and welcoming! Great experience. Warm and friendly! Patient care was…read moreefficient and done in a timely manner. Every task was explained before. My phone call to make my appointment was awesome and well informed of anything that might come up. All of the team members were so helpful. Dr. Gretchen was thee best! I was a new patient and very nervous and they made me feel comfortable and gave me information and options. Love it!!!! Thank you all!

Incredible service! Going to a new dentist is always a little hard as you never know how good the…read moreservice will be but I was blown away! Gretchen was so kind to me and made me feel incredibly comfortable and there was no judgement! The office is clean, bright and cool! Receptionist Sherry was kind to me and helped me check in for my appointment. I really couldn't have asked for better service! I will be returning for my future appointments!

It's been more than a year since I wrote my original review and I must say, despite some nostalgia…read morefor my former dentist (RIP), my family continues to be patients of Dr. Yu. In fact, due to the recent shake up of so many dentists not taking Delta Dental, we moved our kids there too. So now the whole family goes. I basically just go for cleanings... twice a year despite the recommended 3 times.. (the third one would not be covered. Penny-wise and pound foolish, perhaps, but two times in a year has done me well so far.) My only gripe is a minor one. I like continuity and having the same person do my cleanings. I had Tui at first and then it was another one whose name I forget but she did it perhaps twice so I was growing accustomed to her. Last time I went, they had a person who was, per what she told me, a temporary person. She kinda rushed it, with no nice comments or feedback regarding my flossing. About which.. I can't remember if I mentioned it but their previous comments gave me a complex about my flossing. So I switched to that Oral-B charcoal and mint where the floss is black. And it is so satisfying to floss with it and actually see the plaque that is scraped away. It shows up against the black thread of the floss. To be candid, I was waiting for some props on results of the improved flossing and felt a bit deflated when they never came. Oh well... first world problems as they say. Of course, nothing is perfect and the best evidence of my satisfaction level is my continued and expanding business with the doctor. And in any case the front desk staff is always super nice, welcoming, professional and great with kids. Keep it flossin!

Super professional, and did not have to wait very long to be called. Dr. Yu did a great job on the…read moredeep cleaning. They made sure I wasn't in any discomfort. They were also able to answer all of my questions. Thank you!

I want to share my experience because they were truly amazing here. I do not understand why they…read morehave such low stars. I made an appointment and they were able to see me within three weeks, which worked perfectly for me. I came in for my consultation and they told me I needed to remove all four wisdom teeth. About a week and a half later they brought me in for the procedure. They were so kind and comforting from the moment I walked in. They talked me through every step and made sure I felt safe. Everyone was wonderful. The receptionist, the assistants, and the doctor all treated me with care. I am usually scared of the dentist and I shake every time, but they made me feel calm. I did not feel anything during the procedure and I went home recovering just fine. I highly recommend this place. Thank you to everyone who made me feel so comfortable.

They wasted my time they knew a moth prior I had my teeth close to the nerve line and had me come…read morepay for an additional x ray just to tell me they couldn't treat me completely waste of my time

Can't get better care anywhere. Dr Clayman is head and shoulders above the rest. He training,…read morebedside manner, and knowledge is outstanding.

I am a Dentist and reached out to Dr. Clayman for a wisdom tooth issue for my 91 year old mother,…read moreas she lives close to Pinole. He and his staff were absolutely excellent in her care. Dr. Clayman was gentle ( as much as an extraction procedure could be) and his staff was extremely friendly. These are the exact qualities I have promoted for myself and my office so this was very much appreciated. Again, his expertise and professionalism was apparent, and the staff were super helpful. Because my practice is an hour away, I do not have the opportunity to refer many patients his way, but I will do so with great confidence!

Have always been here since I was a kid and will always trust with Dr. Lovely's expertise and care!read more

I was told over the phone my insurance covered an annual exam to include X-rays. When it was time…read moreto checkout I was told they misinformed me. I was told I owed $250 and was pressured to "meet in the middle" at $125. I had a filling done which was not filled correctly and has a pocket so food (as small as strawberry seeds) gets stuck in it. It has to be drilled and refilled.

Unreliable and does not follow simple instructions. But incredible dental hygienist only one I…read morethink she's Hispanic. If u can't call patients u need to let her know instead of no call . It pisses me off when us patient is not taken seriously

Five plus stars. The entire staff is excellent. Since my first visit 4 years ago, they have…read moreconsistently given great service. They gave me my smile back, which shines bright like a diamond.