Father and son team are great and personable. They were on time and very efficient. They left no…read moreloose ends.

John gave me a reasonable quote and came by quickly and replaced my water heater. I highly…read morerecommend Sostilio and Sons!

Gary is amazing and super attentive to the details and doing a great job! He took care to be really…read morethorough about clean up and laying down floor protection to keep the walkway to the bathroom perfectly intact

Gary answered our first (and subsequent) phone calls the same day. He was quick to offer an…read moreappointment within a short time, and he immediately rescheduled follow-up work visits when other parts of the work were delayed. Gary is extremely pleasant, efficient, ready with needed tools and supplies, careful, and neat, always cleaning up completely. He clearly has a wealth of experience. He seems to love his work and should be proud of it, but he does not seek accolades. My husband and I are thrilled to see this opportunity to give him 5 stars.

These guys are the best. Had a main sewer line blockage shortly after wife being in hospital and…read morehouse company due soon. Panic! They sent a pleasant, personable tech to my house within hours and solved the problem. If you ever have a drain emergency these folks will address it in a competent, thoroughly professional manner.

I had clogged kitchen sink and contacted them on Monday night, they quickly responded with an…read moreestimate. They also gave me multiple availabilities for the next day. The technician Santo came and fixed the clogged kitchen sink drain. It was deeper clog so he used a long snake and made sure the pipe to the main drain was unclogged. He also gave me tips to prevent the same thing happening again. I would use them again in the future.

I am so pleased with Eric Park's service and pricing. Eric responded quickly to my call, asked me…read moreto send photos so he could give me an estimate, and came the same day. Bathtub faucet completed in a few hours, left the area very tidy, and the job ended up coming in under the estimate. I'll definitely call again (though hopefully i don't need service soon).

Eric Park is the "BEST" He is a professional. He has done two jobs in the past for me. I found…read morehim on Angie's List. My neighbors had a problem, he came right over and spend time going over their hot water system. They are in their 90's. when finished we asked how much was the bill? He didn't charge them a penny. I am very impressed with him, his work, and his ethnics.

Chris solved our issue in just a couple hours and gave us good advice on future maintenance. If we…read morehave another plumbing issue, I will definitely call Chris again!

I had Chris come install new kitchen appliances, a washer and dryer, and a few toilets after moving…read moreinto our new metro West home. I couldn't recommend him more. Did an excellent job and very responsive. Will definitely use him again for plumbing needs.

Our heat was out. I called the office at 10:15am. It is now 12:40pm and my heat is fixed!! Staff…read morewas polite and friendly. I couldn't be happier.

Welter is the Man!…read more I have an aging Buderus GB142 condensing boiler that has been having those old age boiler things happening. I had been using a local service with a monthly support agreement but recent experiences with under trained techs led me to search for someone more familiar with my boiler. After having been quoted $4,900 to repair my boiler for error codes and inaccurate pressure readings from Company A, I contacted Welter and he came in and assessed a few problems. The issues were addressed efficiently, parts were replaced, connections were repaired the boiler was deemed ready for service and the total bill amounted to less than 20% of Company A. Long story short, Welter is an experienced plumber, heating pro, with a positive attitude and excellent troubleshooting skills. Highly Recommend Welter for any heating / hot water issues.

Duffy Plumbing did an outstanding job installing 2 toilets in my home and a washer in a new…read morelocation at my business. They have also done several repairs to existing plumbing at my house and at my parents home. They do high quality work, are always prompt and reliable. When I call them in for a project, they thoughtfully asses the situation and suggest a plan which always makes sense. They are friendly, professional and a pleasure to work with. It is a company with integrity. I know if I need plumbing service, I can count on Duffy to get the job done well. This gives me peace of mind and you cannot put a price on that! I have referred several others to Duffy Plumbing and, without exception, they too have been exceedingly pleased with the high quality of the work. I continue to recommend using Duffy Plumbing without hesitation or reservation.

Rob has always been great as far as quality service and affordability. Recently he swapped out my…read moreHot Water Heater and installed a new bathroom in under 2 hours a day after I called him about the job!

We've had Belli out a few times over the years, and I can't say I understand all the positive…read morereviews. At the first visit we were told by an employee that we would have to replace our garbage disposal, which turned out not to be correct. At our second call, the issue was not resolved (by Chris himself), and he had to send an employee out again the next day. Would not have been a big deal but on our third try with Belli, they refused to go out and get the needed part. That's standard for a plumber. But suddenly they had a new policy that they would not make any purchases because supposedly another client was unhappy with a prior purchase. They refused to listen when I told them I didn't care what they purchased, and Chris never bothered to respond to my email. Needless to say, we immediately hired another plumber who came right out (after purchasing the part) and did a great job, and this was our last attempt to work with Belli.

Two times I've used Belli and both times we were very satisfied! They are quick honest and…read morereliable. The work done is professional and they explain everything to you. There was an issue with one of our services. We needed a new water heater. They put me on the schedule as early as they could and even called me a day earlier than scheduled to get me in. Unfortunately there was an issue with the tank after the install. Not anything they did wrong just a faulty piece. They busted their butts to make sure they got the part they needed from the manufacturers faster than they offered and came back right away to make it work. No delaying saying they had to wait. Great experience and will definitely be using them for all our needs!

Tom is a great guy, reliable, dependable and honest. I would recommend him highly to anyone…read moreneeding a plumber. Came on time, stayed till job was complete, reasonable prices, and all around nice guy.

I recently had a major plumbing issue in our shower area. I called Balboni Plumbing & Heating…read morebased on a recommendation. The owner I found was upfront and honest and kept me in the loop throughout the whole process. Due to the tight restrictions of an older house I found the owner Tom Balboni creative in his approach to complete the job in an efficient and timely manner. His work compared to others is very neat, he was considerate not only to me but my wife as well. Any time in the future I have any plumbing issue I know I would call Balboni Plumbing & Heating

Extremely happy with the services provided by James. He installed a 6 unit/2 compressor heat pump…read moresystem in our 150+ year old house in about two days, demonstrating superior knowledge of the system and suggesting actually aesthetically pleasing choices for ducting etc. that many other contractors ignored. Price was reasonable for the scope and system specs, and James was extremely responsive and patient throughout the whole process. We also really appreciate James's help coordinating with MassSave (including some truly terrible inspections), ultimately enabling us to claim our full rebate. I'd highly recommend working with James, and we will continue to reach out to him for all our HVAC needs!

After a 3-yr search and MANY bids for a new HVAC, we settled on James Wu, who installed our system…read morelast month and proved the research paid off. Below are things I wanted to know before choosing a contractor; maybe it will be helpful for you. Our situation: 100+ yr old home with current boiler in basement. We recently insulated our walk-up attic - that would both freeze and melt items stored there - with closed-cell spray foam (more research there), added drywall and will use it for storage. This is where the air handler and ERV (for ventilation) went. Our upstairs is now ducted, with one vent running through a closet on the 2nd floor to 1st floor. We also added a Mitsibishi floor mount unit and a ceiling cassette on 1st floor. So, we had a VARIETY of equipment installed, requiring a contractor experienced in not only ducting, but mini-split installs with both a ceiling cassette and floor mount unit. We did not want the large wall mount mini split units. Our walls/ceilings are PLASTER, (metal wire mesh and cement-based): cutting them is a JOB. And, we wanted the floor mount unit RECESSED. COST - James was in-line with our other bids, which came in between 27k and 39k, largely depending on equipment recommended, with ceiling cassettes costing more. Many contractors simply would not install them, and wanted to run ducts in the corners of all upstairs rooms to first floor, which to us was a last resort. COMMUNICATION - James is very responsive to texts, emails, and even more importantly, he is a fantastic communicator. He is very calm, not pushy, explains things in an easy-to-understand way that clearly shows he knows his business. I actually told my husband after he left for the first time, "I think we may have found our guy" just based on his personality and knowledge. He's likeable, which isn't a requirement, but definitely helps. EXPERTISE - This is what truly sets James apart. Our needs were fairly complex, requiring interior ducting, 2 outside units with exterior line sets, and recessed ceiling units, but also RECESSING the inside floor unit into an interior wall. We've overseen several renovation projects recently and could tell these guys knew what they were doing. Also, they were perfectionists, and paid attention to details you don't often find with contractors. DEPENDABILITY - Not a single missed appt. Showed up on time with clear communication. The job took a week. He also helped with Masssave paperwork. They cleaned up after themselves each day, which we appreciated. KNOWLEDGE - Extremely versed in Mitsibishi equipment. He's a Diamond Contractor, which extends our warranty, but we'd have chosen him regardless. Every question I had about these units (cassette and floor unit operation, air handler, ERV, outdoor units, thermostats...) he knew the answer to. When I researched anything specific online, from multiple and trusted sources, I found the info he'd given me to be correct. I trust his knowledge and I don't automatically do that. One example: our ceiling cassette has an internal thermostat and it's off by several degrees regularly. I researched it and found we likely need an external thermostat separate from the unit to measure the room's temp. I texted James a photo showing the inaccurate reading and his immediate reply, "you need an external thermostat. I'll install one." That's what I'm talking about. INTEGRITY - Example: After the permit inspector left, James explained his philosophy on inspections. Each city apparently has different requirements. He learned several years ago how strict one particular city was, requiring a blower test to determine air tightness and the passing score was 4% or less. He got 4.1% and city wouldn't pass it. This required a lot more time/energy to go through everything and another test and more $$. So, now James says to his guys, "We install to the strictest inspection every time, regardless of the specific city's requirements, so we don't ever have to redo anything." In our case, the city didn't need a blower test but if they did, I feel confident we would have passed! I don't often take time to write reviews, esp this lengthly, but I felt it was warranted here. Finding an HVAC contractor is HARD; it's time-consuming and complicated. And a lot of money. Three years of research finally led us to James and now, looking back, it was worth the wait and headaches in research. I would highly recommend anyone in the market for a new HVAC, especially if it involves Mitsibishi and especially ESPECIALLY if it involves recessing any equipment like ceiling cassettes or wall units, to consider James Wu. He and his team are uniquely skilled in their work.