I had a skid plate underneath my Honda Accord come lose and start dragging right on the 69 close to…read moreBig O Tires in PV.. I pulled in and came inside and asked if they could take a look at my care and help me out... in just a few seconds, Aaron came out with me and took a look under my car and got it up on the lift and repaired it instantly. This kind of help is rare to find anymore. I highly recommend This Big O Tires! Thank you for your service!

Scheduled appointment on line. great customer service and used a coupon too. Friendly staff.read more

Bought new large truck tires for my RAM Truck over a year ago. They recommended these tires and…read morethey have been great, plus barely any wear. For once I think these tires will actually last as long as they are advertised to last. Caught a screw into the tread that caused a slow leak and I had begun to notice some vibration at higher speeds. Brought the truck in to have them fix both problems. They repaired the leaky tire and balanced the wheels within about an hour. Fast. I went to pay the bill and they said no, you bought your tires here, everything is covered. Completely unlike the last place I went to here in town. No hassle, no excuses, no trouble, just straight up good service. Go HERE.

This shop has been around for decades. Great positive attitude. Amazing value. These are hard…read moreworking family men that treat people fairly

They don't stock any size trailer tire. Not even the most common size. Not sure how they stay in…read morebusiness or even advertise tires if they don't stock them

Heads up- they don't always have someone on site that can check codes, so definitely give a call…read morebefore you head over.

Open schedule and availability, fast service - changed and balanced front tires in under 10…read moreminutes, reasonable prices. If you need a quick flat tire fix, the Prescott Valley shop is the place to go.

DO NOT GO HERE!! This shop broke one of my wheel studs,…read morewhich I had no issue with, however, it was from using an impact to put them back on. He also stated that the shop did not own a regulator for that tool. They did not use a torque wrench or any other tool. At that point, I took it back to my maintenance shop and we ended up breaking another three just trying to take the tire off. All because they used an unregulated impact to install my lugnuts. We ended up having to replace three studs and three lugnuts. They were going to replace it but I didn't want their careless mechanic working on my car again. He just would've used an impact to put them all back on. MORE IMPORTANT PLEASE READ He charged me $50 for the tire patch, and I figured out that one of my friends who took her car here only got charged $30!! Both vehicles had the same work done, just one tire patch. Pablo, the business owner, has no base price he goes off of. I wanted a refund for my o-reilly parts plus a $20 discount for giving me an unfair price. He offered to only cover the $30 for the o-reilleys cost, then fully refused after I pressed about the price difference. Please save your car and money and just go to a shop that owns a torque wrench. And most importantly charges fairly.

Today, while visiting Prescott I had s tire issue. I called GoAZ first I bought my Indian Challenge…read moreat GoAZ in 2021. GoAZ parts was great, she was friendly and helpful. They didn't have the tire in stock but could get it by Wednesday. I found a tire in Mayer at the Harley Davidson but I'll get to back to that. I asked if I got the tire and got there by 4 could they get me in to swallow the tire out since we need to be on the road in the morning. He said his guys were itching to go home. So I inquired about Wednesday and he said they didn't hsve to tools to swap the tire. Unfortunately there is no special tools needed for changing a tire. Liberty Harley Davidson had 1 tire for $400 however he was rude and acted like he was put out for having to go look for the tire. Then he let me know that he can't work on anything but a Harley Davidson. I let him know it was an unexpected emergency and he said they aren't allowed. The most helpful person in town was the manager at Discount tire. He called around tried to set stuff up and was friendly. I could her the guy from liberty Harley Davidson telling him he'd already told the guy on the Indian he can't change it. So we rented a U-hual and were taking home. The tire prices are about $100 more than the valley. Clearly Go AZ and Liberty Harley Davidson don't care about riders in the least. I wouldn't buy anything from Prescott Valley GoAz or Liberty HD. They aren't about riders.

An hour and a half quote just to rotate tires bought from this establishment. Everyone else walking…read morein while waiting for the vehicle that hasn't moved in the first hour and 15 minutes, (they) (other customers),being told 45 minutes for a complete change? I guess when you pay an absorbed amount of money, you are treated differently than having the guaranteed maintenance. Possibly a game changer when it comes to buying my next set of tires and going to look at Costco. Plus, the up charging to women and the elderly is sickening! This is no longer the Discount Tire I remember 30 years ago.

Have to say I'm a little disappointed. I had a 1 pm appointment, checked in for 4 new tires. I…read moresat down and waited patiently several people had come in after me and got oil changes scanners checked. After being there about 1 hour and 15 minutes my wife called and said she was ready and how long it was going to take. All the desk people were busy so I walked outside to see how far my car was so I could let my wife know. To my surprise it was parked same spot I had parked when I had got there. So I asked for my keys and left. No apology or anything. I hope they get it figured out. Update: They called back and apologized and I should of communicated more as well but they got my car right in and are doing the tires as we speak. I just wanted to say thank you for the professionalism. When you open a new company there are growing pains. I apologize for my part of not communicating and they took responsibility for there part. I will definitely be back

It's not often I'm impressed enough to leave a review, but Isabel at Big Brand Tires made that…read moredecision easy. I'm a warranty administrator supporting 15 dealerships across the Phoenix area, so I interact with repair shops daily. Unfortunately, I've come to expect average--or even poor--customer service in this industry. Isabel completely changed that expectation. From the first interaction, she was friendly, upbeat, and highly professional. More importantly, she knows her stuff. She provided a detailed, well-structured estimate that clearly outlined the complaint, cause, and correction--something I rarely see done this thoroughly. It wasn't just a generic recommendation; it was thoughtful, transparent, and easy to understand. Big Brand Tires truly has a standout employee in Isabel. I hope they recognize the value she brings. Highly recommend.

Arthur and Jared are very, VERY friendly/ knowledgeable members of the team working here at PV…read morePepboys. They are my exclusive location for all my tire/ oil service needs on all my vehicles. I highly recommend them to anyone looking for quality service at a reasonable price.

I made an appointment for 8 am online and they refused to honor it, telling me they prioritize…read morepeople who make in person appointments. Totally irresponsible.

This place is AWESOME. I was in town visiting family and had been dealing with a small oil leak…read more(courtesy of one of those instant oil change places). I called Prescott Valley Auto, explained the situation and they were more than happy to help. When I brought my car in I was fully prepared to leave it for the day and possibly the following day. However upon arrival they took the car in and ask me to give them 10-15 just to do a quick inspection just see how severe the situation was. Within minutes they had plan and were ready to work. The best part is, the shop owner has a dog that visited me in the waiting room. In the end it needed a new drain plug. They swapped out the plug and had me back on the road. Whole visit was maybe 30-40 mins. All the staff were super friendly. Highly recommend this shop.

Hard working and trustworthy. Very Knowledgeable. Fair pricing with quality service and parts…read more Thank you Eli